Controllers and Music services

Hello. I bought my Sonos system in 2015, and in 2018 they went with our household belongings into storage.  I have resurrected them and have gathered that I had to reset it.  Then it asked if I wanted to update to S2, which I did, but my play one wasn't compatible so I reset it again.  Then I didn’t get Spotify on it, so reset it again.  But this time I get the message at the top of the app “not connected to the internet” when it is.  I turned the router off and on.  Is it possible I have reset it too many times.  And why could I not see the “add services” button so I could get iHeart and Spotify onto it when I did have it connected.  It’s all very frustrating

Hi,I use the sleep option on my iMac Sonos app, is there a similar sleep timer option for Sonos for the iPad? regards….Simon

It would be very nice if the Apple Music plugin for the Sonos app in iPhoneOS allowed better control - for example, if you’re browsing albums by an artist, there is no way to sort alphabetically, date released, etc. Also, when an artist has a ton of releases (usually a lot of singles), the process is a big mess - it would be very helpful to allow sorting by album/single/live release, etc. There should also be a shuffle feature to play all the music by an artist randomly.

My mini-controller sits atop all open windows on my Mac.  Is it possible to have the mini-controller more transparent so it doesn’t obscure other windows?  Or is it possible to have the mini-controller float or appear underneath other windows?

Kan ik naar de radio luisteren met Sonos? 

I’ve been holding off updating to S2 because I expected it to be painful, buggy, and a mess to set up, and I wasn’t disappointed. I was finally forced to it in hopes that it ould solve the inability for Sonos to add Apple Music on Android. No luck with that BTW - it’s broken with the S2 app as well,So I installed the S2 app, and first it tells me it can’t find my Sonos system (Sonos One stereo pair), Then it decides that it did find them after all (same bug on a 2nd Android 11 device). Then it tells me that my speakers are incompatible. No further information or suggested course of action. Guessing that it wants me to update the speaker firmware (and why wouldn’t it tell me that?}, I dug down until I found a System Update option. It then logged me out and I had to log in again. But finally I got it to do the speaker update. It then recovered to match the original S1 functionality. No improvement I can see, and Apple Music remains broken.And of course now I discover that my Windows 7 de

 Do you know why this pop up amazon add comes and makes it impossible to control the app?  

It seems that the iPhone only presents the Sonos controls (play/pause, volume, skip) in the Lock Screen when Sonos was the last app used. It would be very nice to have this available anytime the Sonos system is playing.

I am probably being stupid but two questions. Why when I add a song to the play next queue does it seem to add the entire play list? Second why if you clear the queue does it stop play the song that is playing at the time? this seems stupid to me, I have lost count of the times when we have been having a house party and the song that has been queued doesn’t play, I look at the queue and theirs loads stuff from playlists that I may have choose a sonf from.  When I clear it is stops the song I’m was playing and everyone boos lol.  any advice?

Before I added the sub the bass on beam with SL rears was pretty good, since adding the sub aware that the low frequencies go to the sub but when you switch off the sub in the app would expect this to return as prior without but all it does is switch off the sub.  Is this normal or there an issue?

My husband has an iPhone and an iPad, I too have an iPhone and an iPad. We both have downloaded the Sonos app, and we have both logged into the app using a single Sonos account. We share one Spotify account.  All four of our devices are linked to our home Wi-Fi, and the Sonos Move is also linked to the same home Wi-Fi. I can connect to the Sonos without any problem, on MY devices, but my husband’s devices cannot connect to the Sonos Move, although we have gone through the troubleshooting/connection prompts several times, with no luck.  His Sonos app does show the Sonos Move, but it says he is not connected to it.  Shouldn't we be able to freely use all four of those devices?  We are only trying to use one of them at a time, by the way. Thanks for any insights.

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

I am new to Sonos.  My Sonos Connect is attached to my desktop, thus leveraging the desktop app to play.  I want to know if there is a way to play the system from my Sonos iPhone app when the desktop is shut down?  I don’t want turn it on just to run the Sonos system. 

Amazon music has a nice “my soundtrack” feature, which is based around music from bands you like, but also helps you discover similar bands and plays some nice random music. I can search a band “station” on the Sonos App, but I can’t find anything to do with “My soundtrack” - I’m guessing its just not available?

I am a long time sonos user but and just getting into podcasts. I don’t where to start accessing and playing podcasts. 

My Sonos S1 system is running v11.2.9. The latest version listed on the S1 Release Notes page is 11.2.6.Why isn’t Sons updating this page when they update their software?

HiI have ended my premium account on Deezer as I would like to subscribe a premium account on Spotify instead of Deezer.Will the Sonos application be able to find all the titles in my Sonos playlist without any trouble? Or will I have to recreate all my playlists in Sonos ? (Meaning, does Sonos look for the titles on any platform independently from the music platform? Or is a title linked specifically with a music platform, meaning if the platform falls, the title is not available anymore in Sonos?) how shall I proceed? thanks!

Every time I open the sonos controller on my laptop it asks me to update. when I do this it fails. this has been happening now for weeks. There is no error number on the message.Current version is 13.3. its a windows laptop btw.I tried uninstalling and reinstalling the app which didn’t work.Sonos support has been hopeless here in Australia. Unable to get a person on chat and the bot assumed I was updating speakers. So I emailed the CEO Patrick who ignored my first email a few weeks ago. Just emailed him again now.Any suggestions please?

Is there a way to send the audio from my Android web browser to Sonos?  I am using "Sonos Play:1" and "Sonos One" speakers.I listen to former broadcasts on "catch-up" radio and many of these are only available on the radio station’s own web site. Sometimes these former broadcasts are available as podcasts but most are not.For example:   https://www.globalplayer.com/catchup/lbc/uk/46vyD81/  I seem to recall there was once an app that tried to play Andorid audio but is it still available? Is there another way to do this?

I have this set PC speakers with a great remote, it's just a dial that doubles as a button and it has almost the exact same set of functions as the touch controls on sonos products.But as a remote it just sits on the desk waiting for me to hit it, no having to pick up my phone etc etc… I had a quick look around and I see a couple of options for sonos remotes but curious to know what successes people have had, and also failures.Control for the sonos Five and Amp are what I'm most interested in.

The most recent Sonos update means that I can no longer update my music library, which sits on a Windows 7 disk, and Sonos are no longer maintaining the Windows 7 app. I still have the library so I won’t do any more updating of my Sonos products but is there any other way that I can update the library given that I can’t rollback the update? (I do think it’s **** that Sonos can knacker my expensive system with updates. Apart from costing my pocket, it’s very wasteful of the Earth’s resources. There ought to be a law and soon there might be in the EU and UK.)

I am looking for a Brennan type machine that can rip CD’s to its own HD that I can then use in my SONOS system?

I’m stuck in a loop here.  I have a group of 3 rooms.  I want to adjust the volume in one of the rooms on the app, but I can’t.  That group has “3 issues” meaning, 3 speakers that “need” to be updated.  So when I click on the group it just takes me to the update screen.  I try to run the update, it fails (code 30), now I’m stuck and can’t change the volume of the speaker. My only solution is to go into the room and manually adjust the speaker using buttons.  It requires a ladder to reach this speaker.  Am I to fetch the ladder each time I want to adjust the volume a few clicks? Seriously, this is very stupid for the price I paid for the product.  I have 13+ products, not all in reachable places, and they are always complaining about being out of date.  People say they’re not “forced” updates, but they are in the context that 80% of their features don’t work until you update them.  The speaker is still usable if it’s hardwired to your TV and you use the buttons, but that entirely negate

I have installed and uninstalled the S2 controller on my desktop multiple times...BUT it won’t work.  The last time is a little better...I actually see the app open before it shuts down.  The app works fine on my tablet and phones. Here are the error reports.  It appears to me that it’s an app issueIs there a fix out there ??? I prefer to create my playlists from my stored files on the big screen & keyboard, rather than on the phone or tablet….HELP !!!!  

I have the S2 app and the “podcasts and shows” filter just isn’t there anymore. Anyone else have this issue? I’ve tried deleting the app and reloading it, system reset, and I am perplexed. I thought maybe it was no longer available but I checked in with a buddy of mine and the filter was available on his app. We both have iPhones, though not the same year.  Does anyone know the fix for this?