Controllers and Music services

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

I am new to Sonos.  My Sonos Connect is attached to my desktop, thus leveraging the desktop app to play.  I want to know if there is a way to play the system from my Sonos iPhone app when the desktop is shut down?  I don’t want turn it on just to run the Sonos system. 

Amazon music has a nice “my soundtrack” feature, which is based around music from bands you like, but also helps you discover similar bands and plays some nice random music. I can search a band “station” on the Sonos App, but I can’t find anything to do with “My soundtrack” - I’m guessing its just not available?

I am a long time sonos user but and just getting into podcasts. I don’t where to start accessing and playing podcasts. 

My Sonos S1 system is running v11.2.9. The latest version listed on the S1 Release Notes page is 11.2.6.Why isn’t Sons updating this page when they update their software?

HiI have ended my premium account on Deezer as I would like to subscribe a premium account on Spotify instead of Deezer.Will the Sonos application be able to find all the titles in my Sonos playlist without any trouble? Or will I have to recreate all my playlists in Sonos ? (Meaning, does Sonos look for the titles on any platform independently from the music platform? Or is a title linked specifically with a music platform, meaning if the platform falls, the title is not available anymore in Sonos?) how shall I proceed? thanks!

Every time I open the sonos controller on my laptop it asks me to update. when I do this it fails. this has been happening now for weeks. There is no error number on the message.Current version is 13.3. its a windows laptop btw.I tried uninstalling and reinstalling the app which didn’t work.Sonos support has been hopeless here in Australia. Unable to get a person on chat and the bot assumed I was updating speakers. So I emailed the CEO Patrick who ignored my first email a few weeks ago. Just emailed him again now.Any suggestions please?

Is there a way to send the audio from my Android web browser to Sonos?  I am using "Sonos Play:1" and "Sonos One" speakers.I listen to former broadcasts on "catch-up" radio and many of these are only available on the radio station’s own web site. Sometimes these former broadcasts are available as podcasts but most are not.For example:   https://www.globalplayer.com/catchup/lbc/uk/46vyD81/  I seem to recall there was once an app that tried to play Andorid audio but is it still available? Is there another way to do this?

I have this set PC speakers with a great remote, it's just a dial that doubles as a button and it has almost the exact same set of functions as the touch controls on sonos products.But as a remote it just sits on the desk waiting for me to hit it, no having to pick up my phone etc etc… I had a quick look around and I see a couple of options for sonos remotes but curious to know what successes people have had, and also failures.Control for the sonos Five and Amp are what I'm most interested in.

The most recent Sonos update means that I can no longer update my music library, which sits on a Windows 7 disk, and Sonos are no longer maintaining the Windows 7 app. I still have the library so I won’t do any more updating of my Sonos products but is there any other way that I can update the library given that I can’t rollback the update? (I do think it’s **** that Sonos can knacker my expensive system with updates. Apart from costing my pocket, it’s very wasteful of the Earth’s resources. There ought to be a law and soon there might be in the EU and UK.)

I am looking for a Brennan type machine that can rip CD’s to its own HD that I can then use in my SONOS system?

I’m stuck in a loop here.  I have a group of 3 rooms.  I want to adjust the volume in one of the rooms on the app, but I can’t.  That group has “3 issues” meaning, 3 speakers that “need” to be updated.  So when I click on the group it just takes me to the update screen.  I try to run the update, it fails (code 30), now I’m stuck and can’t change the volume of the speaker. My only solution is to go into the room and manually adjust the speaker using buttons.  It requires a ladder to reach this speaker.  Am I to fetch the ladder each time I want to adjust the volume a few clicks? Seriously, this is very stupid for the price I paid for the product.  I have 13+ products, not all in reachable places, and they are always complaining about being out of date.  People say they’re not “forced” updates, but they are in the context that 80% of their features don’t work until you update them.  The speaker is still usable if it’s hardwired to your TV and you use the buttons, but that entirely negate

I have installed and uninstalled the S2 controller on my desktop multiple times...BUT it won’t work.  The last time is a little better...I actually see the app open before it shuts down.  The app works fine on my tablet and phones. Here are the error reports.  It appears to me that it’s an app issueIs there a fix out there ??? I prefer to create my playlists from my stored files on the big screen & keyboard, rather than on the phone or tablet….HELP !!!!  

I have the S2 app and the “podcasts and shows” filter just isn’t there anymore. Anyone else have this issue? I’ve tried deleting the app and reloading it, system reset, and I am perplexed. I thought maybe it was no longer available but I checked in with a buddy of mine and the filter was available on his app. We both have iPhones, though not the same year.  Does anyone know the fix for this?

I see that this has been requested many times before but I hope this feature is added soon.  My son keeps enabling night mode at night while playing video games and the next day it stays activated without any of us noticing it still on.  It is hard to believe that this would be difficult to implement.   At least notify the user that the mode is on flashing the light after a set amount of time. 

hi,just want to share my finding in case anyone meet the same issue. My setup:i have a PC and sonos on the same network, firewall disabled from both PC and router.I also added sonos app to allowed app and what not on my pc.I’m able to access my shared music folder from my phone on the same network. background:I’m a senior java developer :)i tried to add 2 network folder as music folders, got a bit inpatient and try to add both folder at the same time without giving time for the sonos desktop app to index finish the first. discovery:i found that i hit an error and wasnt able to add both folder at all.i tried reinstall app but still wont work. solution:i found that if i try to add another folder, i was able to.Hence, i begin to suspect that the folder path was saved somewhere and wasnt deleted and resulted in duplicate of path. I went ahead to change my music folder name from music to music1 and suddenly it works. i did the same to my other music folder and it works perfectly.in case you

Announcement: https://www.apple.com/ca/newsroom/2021/05/apple-music-announces-spatial-audio-and-lossless-audio/ Now that Apple Music has joined the “lossless club”, can we please hear from Sonos as to whether this will be supported, and, if it will be, approximately when that may occur? Thanks.

I am using Sonos S1 app, and trying to change the SonosNet Channel.  It is all greyed-out.  When I tap, I get the message: Incompatible Software Versions (The version of the app you’re using isn’t compatible with your Sonos system, so some settings have been disabled).I have previously been able to do this.  What is going on?

So now my 3 speakers are only good for the bin after the latest iOS update, I rang the helpline who worked my through various things, all listed in previous ( now closed for further comments) page and after failed attempts was to he would ask for more advice and send me an email . all the email said was I can upgrade with a 30% reduction in price. They must think Im a moron if I'm going to invest in a system that does work anymore.

When I launch the S2 app on my Android phone (Samsung S21) I get the following message:An app update is required. Learn MoreWhen I select Learn more, I get the following screen:An app update is requiredThis version of the Sonos app can no longer control your system. Update to the current version to continue.Update NowWhen I select Update Now, I get the following screen:Sonos app needs updatingTap the button below to get the latest Sonos app update.UpdateWhen I select Update, I get the option to Open with either the Galaxy Store or Google Play store. Going to the Google Play store takes me to the Sonos app page, but with only the Uninstall or Open option. I seem to be caught in a loop here...  

Hi, I went to use the Sonos app this morning on my phone and it appears to be stuck in an update loop. The app won’t function and says at the top an app update is required, when I click “Learn More” I get a screen saying an app update is required, I click “Update Now” which takes me to another screen with a button saying “Update”, which takes me to the app store, but there is no update available. I saw other historic issues with this which suggested updating off another controller (my girlfriend’s Android is doing the same as mine) so I tried off my PC. The update failed with an error 1001, which I understand is the system in unable to find a speaker. Thing is, all the speakers are showing on the PC app, which is now the only method I have to listen to music! Any help gratefully received :)John

Why buy a Sonos speaker when Sonos defeats the option qualities an app such as Pandora provides? Pandora enables a repeat song option when I’m using my AV system, or in my car. or my workshop speakers using aux. through my iphone. Yet Sonos disables this feature. Only on a Sonos speaker I’m not able to replay a song. Sonos, are you listening? 

Hi there,Is there a way as an app developer to connect to the Sonos library that connects to Spotify, Pandora etc?  In some sense it would be an overlay to the actual Sonos app that does nothing more than connect to the various music services available through the Sonos app.  If the answer is "no", what would be the process to formally request this or introduce the concept for consideration by Sonos?  Thank you.

I am suddenly unable to fast forward in a song on the Android Sonos S2 app. Is anyone else having the same issue?

Any idea why when I open my favourites play list in sonos its does not match the order I saved them in deezer.. bit of a pain as I have to manually scan my sonos play list to see where my last most up to date favourite song has saved.. it would be great if both lists where synced which each list matching in most recently added decending order..