Controllers and Music services

I visited my parents home. I updated their system to OS2 to be compatible with my app/my OS back at my own home. Suddenly as I tried to play on their (newly updated) OS2 I had to be logged in to their app account. Once I signed out of my, the app defaulted - without the chance to change - their email. As I tried to sign into mine I get “The email and password you entered did not match out records. Please try again.”Yes - thank you Sonos. My email is not the email associated with this specific physical product in this home. But I have an account! Why must I log in to the account that “owns” my parents’ system and not access my own??Have to say Sonos is one of the less if that the least user friendly systems I’ve ever come across...

Our Sonos Move speaker turned on and played music at 5:30 am.  How can we find out which of our phones turned it on?  It must have been connected maybe via bluetooth to one of our phones.  We have personalization and additional usage data turned on, and so we know Sonos is collecting the information.  How do we get access to that log or history data?

Spatial Audio/Dolby Atmos music is now available on Apple Music through the Apple TV 4K. It’s exciting to see more streaming services adopt these higher resolution audio formats.To play Atmos music through the Arc, be sure to have a TV with HDMI eARC or an HDFury Arcana and tvOS 14.6 installed. On the Apple TV 4K (1st Gen) model, go to Settings > Apps > Music and set Dolby Atmos to Automatic and Audio Quality to Lossless.Enjoy!

Hi, I have a Sonos Radio HD subscription and a Play:3.Is there any way for me to stream the radio through my computer, which is in a different room from the Play:3?Thank you.

Hello:Does anyone know why the audible service cannot be accessed from Spain?

I would like to play music that I have downloaded into my Mac through my Sonos system. How is that done?

SONOS speakers largely under-exploited. Being an audiophile for a long time, I notice that the qualities of the Sonos speakers are of great precision and of great quality. On the other hand it is spoiled at the level of the system which manages them, in effect the application does not offer in ANY WAY to adjust the sound to the top level with an equalizer (10 bands and +). Since every style of music is NOT EQUALS AT ALL, a professional sound system such as SONOS should give us the choice by offering us a QUALITY EQUALIZER option. This has not been the case for many years god knows why. It seems to me that it is not necessary to be an expert in sound to understand that if you want to listen to classical music, hip hop or even pop or country, each style of music requires its own configuration to have sound quality AND UNFORTUNATELY Sonos is ignoring this problem. Will there be someone one day who will eventually make SONOS understand how does a quality sound system work?

Ho un impianto SONOS con Playbar, 2 Play3, 1 SUB e 2 Sonos On SL. Se acquosto Sonon PORT posso connettere il giradischi Pioneer direttamente a Sonos port ascoltare gli Lp sull’impianto SONOS? Se il Line OUT di PORT è connesso all’amplificatore Onkyo  posso ascoltare gli LP anche sull’impianto tradizionale?Spero di essermi spiegatoGrazie I have a SONOS system with Playbar, 2 Play3, 1 SUB and 2 Sonos On SL. If I buy Sonon PORT, can I connect the Pioneer turntable directly to Sonos port to listen to LPs on the SONOS system? If the PORT Line OUT is connected to the Onkyo amplifier, can I also listen to the LPs on the traditional system?I hope I have explainedThank you

I have an SD card that contains mostly 96khz/24 bit FLAC files. What would be the best way to access those files and be able to play them in HiDef? I only have SonosOne, SonosFive, and Roam units. 

I dont want sonos radio.  I already have a subscription service and don’t need another one.  Or the sonos radio ads.  How do I get the icon off my “Browse” list? I’ve tried all the suggestions I’ve found so far, including hitting the icon and then selecting a “remove” button (there isn’t one) and going to the online site and opting out there (no option).I know some will say that it shouldn’t bug me or that it’s just a part of the app, but I reject both of those ideas.

Can I play the songs loaded on my iphone 6 ios 12.5 on my Sonos speakers?

can i use the sonos radio app on sonos roam by bluethoot?

Hi All,I love the SONOS setup I have setup in my workplace. I have 4 placed around a medium sized office, and it provides great music at low volumes around the office. I have curated some Spotify playlists to play throughout the day too, which added to the experience. I attached my Spotify account to my SONOS account and it’s seamless. Here’s my question. I have each playlist set as an alarm on the SONOS system to change throughout the day and stop at closing. There are plenty of songs on each playlist to take up the amount of time each playlist runs + more to give some variety each day. But, the same songs end up playing at the same time each day. I have the Shuffle Music setting ON for each of the alarms and it still does it.  Is there a better way to set this up than using alarms or am I missing a step in getting it to actually shuffle the music?

I have a stereo pair setup of Sonos 5s. Using the S1 obviously. When I play apple lossless files I've ripped through itunes some stutter. When played on S2 capable (Beam, etc.) They do not stutter. I have tried separating the pair and it still happens. Any thoughts??

I and many others are very frustrated that I can no longer have full control of the sonos app in windows 10.Please tell me how to restore this functionality or how to work around this issue.Thanks

I have several S1-era pieces that work just fine. Slowly building my S2 next gen ‘family’. I’ve got both   S1/S2 apps working just fine on my iPhone. Want to add S2 app to my iPad (which has the S1 app currently installed and working perfectly). In order to add S2 app (to iPad), my understanding is I have to remove the S1 devices and then reset the app → that allows me to add S2 app and S2 devices to iPad → then I go back and re-add S1 era devices.1) Is all this correct or am I wildly misguided? 2) Will this process completely wreck my happily co-existing iPhone S1/S2 marriage?Any help/guidance would be most appreciated.

Hello! Non-techy Dinosaur here; I have a Sonos system that I play Pandora in the living room/great-room area. I also have a desktop pc in a back bedroom, no Sonos speakers there but obviously with  pc speakers. Is it possible to get the Sonos/Pandora to play in the bedroom thru the Internet at the same time? I went to my Sonos & Pandora accounts, but did not see any way to sync them up. Please let me know if it’s possible, Thanks! Steve

When will iOS Shortcut be abailable for the SONOS app?It would be very helpfull to start the last or a special defined playlist in a room and activate a sleep timer by only one shortcut/ voice command.

My music library consists of several thousand recordings managed through iTunes (though I’ve just discovered iTunes has been replaced by Music).  I have configured iTunes/Music to load and access files from an external hard drive attached to a MacMini running macOS Catalina 10.17.5.This MacMini runs S1, and I have several Sonos components on S1 in my home.  I have used the MacMini’s S1 Controller’s Music Library Settings to assign the correct directory with my music files on the external drive.  This had worked for many years, but at some time in the recent past the Music Library listings disappeared. After putting off dealing with this issue for a while, I bit the bullet this weekend and began troubleshooting.  Progress so far:I downloaded and installed the latest version of S1 Controller for Mac (11.2.9) I have configured S1 to access the music files on the external drive several times I have run the indexing several times I hav

HeyNot sure if this is a use question or feedback.I use quite often the function "start radio" from a specific song. I find it's a nice way to create a playlist without much effort. The thing is, when I do this I like being able to see the proposed queue and edit it, removing, skipping or resorting songs. When I try to do this in the Sonos app the queue seems empty, is this normal?The result is that I default back to my YTM app, but since it cannot directly cast to my speakers I need to go through my TV Chromecast, which unnecessarily keeps the TV screen on while I play music.Would be great to know if others also have the same issue and being able to raise the feedback to the dev team. ThanksSergio      

Western Drive have been compromised and told me to disconnect MyBookLive from the internet so my 125gb of music, lovingly put together over 18 years is now invisible to Sonos. WD solution… I transfer it all on to something else, send them the hardrive they send a voucher for 40% off certain models and I buy one and transfer from the “something else” to the newly purchased item.

​I’m having problems right now with the S2 Android and PC apps telling me that something on my system is incompatible. I have three Play:1s, none of which are reported on the System page in my account as incompatible.Solutions for fixing this incompatibility message such ashaven’t helped. When I follow the steps from that, I get to the point of checking for updates, where I get an error 1101: https://support.sonos.com/s/article/4908From that page, when I restart the S2 PC app, it says it’s found Sonos on the network (without noting any incompatibility) but tells me there’s an update, which just goes back around to that same error code

Can a person listen to his/her music through another Sonos account?

I'm considering buying a dirt cheap iphone if I can get it to work with Trueplay.  I'm considering it, not completely sold on the idea.  My Sonos Roam and Move can provide Trueplay without the need of a phone... Weird that speakers such as the Arc cannot.Anyway, does anyone know what is the oldest version iPhone I can use?  Thanks in advance. 

I use the latest Sonos S2 controller on a Macbook Pro (Intel 13”, 2020) the latest version of OS X (11.4), and recently noticed that the controller becomes unresponsive when I connect my computer to an external monitor (or disconnect from one). I can then force quit to exit the app, and everything works when I open it again, but another display switch and it often happens again. Anyone else seeing this? Steps:Open Sonos S2 controller, everything works Connect to an external monitor Sonos app may now be in the “Application is not responding” state (but not 100% of the time) Right click on the dock icon to Force Quit App flashes quickly (looks like it becomes responsive for a moment) and exits Open Sonos S2, everything works