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Delete old speakers from my Sonos account

  • October 2, 2021
  • 2 replies
  • 170 views
T

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.

In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?

I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

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    2 replies

    G
    • GuitarSuperstar
    • Lead Maestro
    • 10452 replies
    • October 2, 2021

    The ceiling speakers will disappear from the list on its own after a prolonged period of it not being detected on your system.

    "Receive with simplicity everything that happens to you." - Rashi
    J
    • John B
    • 19684 replies
    • October 2, 2021

    That is very odd because the app just shows the speakers it sees. Have you tried uninstalling and reinstalling the app? 

    I am not clear how you could try both the S1 and S2 apps. Is the soundbar in an S1 or S2 system - it cannot be both?

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