Controllers and Music services

Hi,If I have both S1 & S2 sonos set up on the same network, can I play an S1 stream on my S2 system?Thanks.

Hey,I’ve a newborn son that really loves sleeping on me so I’ve to adjust my Sonos sound a lot due to inconsistent volume even with night mode on.I’ve noticed that when adjusting the sound for my Sonos playbase through the Sonos app it also adjust my iPhone volume, going from no sound to actually have a lot of sound. So when I start looking through other apps now they start blasting sound almost waking my son up.  Has anyone else noticed this as well or maybe there is a setting that I can tweak so it doesn’t adjust both my iPhone and my Sonos? content on the tv is coming through Apple TV apps, if that helps. Adding video of the problem.https://youtube.com/shorts/LkXYmr4g9Cw?feature=share

A connection to Amazon Music is lost.There is no problem with my Wifi and the app and speakers are up to date. All other services seem to work fine and also Amazon Music app plays and on the web, but not on my Sonos Move or Play1.

Hey all,I’ve had a Sonos system for 7 years and this is the first time I’ve had this issue over the last week or so.Whenever I search under Artists, the top default result is Sonos Radio showing 1-3 genre station recommendations, followed by my streaming services with artist results if I scroll down below. Using both Apple and Spotify. Ideally I don’t want genre station recommendations listed first, I’m searching for an artist specifically to listen to which has always worked fine in the past.I’ve updated and re-installed my app, re-authorized, removed and re-added my streaming services, which puts them back at the top of my search result for the first search I perform, and then defaults back to Sonos Radio results again under the Artists tab.When I reached out to support I was told, “It’s a system feature, that’s how it is” but have never had to experience this feature before. Anyone have any insight?

L’arrêt du service peut interrompre les notifications..

Hi I’m just checking if this is normal. I currently have a playbar two play ones and a sub in one room. I’ve recently purchased an arc two one Sl’s and sub which is in another room. I’m about my system it’s show the kit in which room it’s assigned to but not the two subs. Is this normal. I do feel like since I’ve added the new system that I’m not getting the impact I used to have when I just had the 5.1  

Hi I have just picked up my first Sonos one. I intend to build on them in the future.I thought I was logged on it but now realise I’m not fully I don’t think. I’ve entered my email and password etc but this unit was used in the shop so sometimes asks for a password with a different email I don’t know. how do I change it to mine 

I can play an Amazon Prime playlist but the list itself is not shown

im not sure what has happened, I am still using the s1 app but three of my speakers now say they are incompatible and they worked fine before, I am trying to down grade which has worked on one of them but not on the other two, but even the one that is downgraded will not let me add it back into the sonos 1 app as its saying its needs to update first and it cant update because of a problem with the boost and one of the other speakers, this is all way beyond me   

When I click on an album in prime music, I can no longer see the tracks on the album.  Instead it immediately starts playing and it doesn’t stay on the album I click on.  It is as if I clicked on a band’s station and not the album.  Anyone having problems with this?

I have a Sonos mixed estate one and two every time there is a change upgrade or even a change to terms and conditions my Sonos one kit stops working requiring a lengthy and helpful call to their helpdesk it takes a long time to sort this out every time please can the tech team sort something out as soon as possible thank you? 

Why Amazon music it's not enable in Sonos for colombia if the service it's available in this country ?

I’m no doubt repeating the same question. Can anyone assist definitively - I have a S1 controlled system; a One, a One SL and a Connect:Amp (1st generation). I’ve just purchased 2 more One SL, but the S1 app tells me I need to use them only with S2 app (even though I have a One SL on the S1 ‘system’ already.  I’ve tried the downgrade with S2 (as Sonos suggests), but it won’t even find it, unless I completely set them up (on another wifi to avoid it messing up the S1 group), and as soon as they are set up, the downgrade option is greyed out.  Any definitive help out there? 

Bonjour,Je viens d'avoir un cadre enceinte, et je voulais savoir si je peux écouter des web radios avec ?

Is there a way to download a listing of my music library which identifies which resource (e.g., NAS drive, PC folder, etc) is associated with a song?

When I click on playlist (Sonos or Amazon) it doesn’t open that playlist it simply starts playing music on shuffle. There is no way of drilling down into any playlist and choosing a song any more. It also sometimes says ‘operation failed’ but plays the music anyway. I have tried removing my Amazon account, signing out, deleting the Sonos app and reinstalling and then updating the app. Nothing works. Any help?

On my iPad, using latest version of Sonos 14.18.1 controller, when I want to adjust the volume and touch the volume button, all grouped speakers diminished their output by 2-3 increments before I apply a change. This is a strange and weird behaviour never noticed before. Other’s get this same behaviour? 

How can you play and manage music with TV off?

Hi, I have just acquired a gen 1 beam for my tv. I have a pair of play 1s that I use as a stereo pair in another room.  I don't want or need surround with the beam 90% of the time, what is the simplest solution to enable a quick switch.  I am happy enough to just have them true played for one location then turn off the trueplay option in the other room but am not sure if this is wiped when changing from surround mode to stereo music?The system is on S1 as I have an old zp90 that I still use but would change to S2 if it offered some advantage. Thanks in advance.  John.

Sonos confirms that the 5.1 issue that came in 14.12 is still present in the 14.18 update. 

Is the windows controller able to handle both newer Sonos products like Ray , and integrate older legacy products like Play 5 together…. Seeing the controller is not S1 or S2 designated … I haven’t tried yet but will at some point when I bring a set of play 5s back from the cabin…

Wether it is a track on my local phone, or a Spotify playlist - if the track is over an hour in length (like a DJ set mix), the Sonos app grays these out and will not play them. However, if I open Spotify or Apple Music and stream it to the Sonos speakers, it works fine.My first thought is some sort of DRM protection or something else that’s blocking based on length, but not sure. Anyone else encounter this issue?

Hello,I have a CD transport connected via the Sonos optical-to-HDM adapter to the HDMI input on my Sonos Amp. This works great (and allows me to control the Amp volume with the CD transport’s remote control) but it’s odd to see this input called ‘TV’ in the Sonos app. I understand this is the primary intended use case for the HDMI input but I can’t be the only person using the optical-to-HDMI connection to get a digital audio input into the Amp. Please Sonos: Could we have an option to rename the HDMI input to a custom name in the app, like you can with the RCA input?

As stated, I'm just trying to add the Google assistant to my Sonos arc. When I'm in the app, it has me sign in, then redirects to Google home. Cool. Google home wants me to sign in to Sonos. Ok? It redirects me to the website. I log in and the Sonos website says the Sonos app needs to update with 2 buttons. Go to Sonos App or I've fixed the problem. The first option does what it says, the Sonos app comes back up but it's currently trying to link with Google. I can try again or cancel. If I try again, please start reading this paragraph again. If I cancel, I can go check for updates. Checking both the devices individually and the system itself says there's no updates available and the versions appear to be the latest version. Back to where the Sonos website tells me I need to update, if I choose I've fixed the problem, it just refreshes the page. So. That's where I'm stuck.Everything else works fine, I can stream music via the app itself, I can use Bluetooth, I can use the HDMI with my

I have a digital-only preamp and would like to play vinyl through my system.If I connect my record player to  the analog in on my ZP80, I cannot get it to pass through to my digital preamp, even though the preamp can see a connection. Do I need to do any special config to get the ZP80 to input an analog  source via RCA and then output it to the toslink connector? Thanks in advance!