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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,243 Topics
  • 59,378 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6243 Topics
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Trevor BidetContributor I
asked in Controllers and Music services
Volume Control Degradation

My Sonos Beam volume control (controlled from Sky Q remote and TV remote) stops working after 5-6 hours. Strangely, I can still control the volume from the Sonia app on my phone.  Anyone have any answers as to what the problem could be? Thanks   

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Airgetlam
2 years ago
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jimmymerlinAvid Contributor I
asked in Controllers and Music services
Unable to control sonos volume using TV or virgin media remote when listening to music

When watching my Sony Tv and listening to the sound through my sonos arc i can control the volume level up or down , by using the appropriate buttons on the TV  or Virgin media Tivo box remote and that works fine.However, when playing music through my sonos arc from, for example Deezer, i can only adjust the volume up or down by using the sonos app on my phone, whereas until recently, I have been able to also control the music volume using the appropriate buttons on the TV and virgin media Tivo box remotes.I just spoke to a Sonos technician/ engineer and he said that the TV and virgin remotes cannot control the volume of music on the Sonos arc and that i must use the app to control the volume…… even though my system has worked like this ever since it was brand new ( maybe 2 years or so old). OK its not a major issue and i can control the volume on the app, but it used to be so much more convenient to adjust the volume using the \tv or virgin remotes.I cannot understand why this has sto

8553
J
2 years ago
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wayne63Contributor I
asked in Controllers and Music services
s1 app

why is s1 app not working right any more if you put your system on it turns on says some think in welsh then just keeps saying tunein but if i sellect the station on the app i have to sellect play every where i dont really want to upgrade to s2 as i will loose my play 5 from my system thanks 

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K
2 years ago
Vegeta_UK
Vegeta_UKAvid Contributor I
asked in Controllers and Music services
Sonosnet + Ethernet = ???

Hi all, Long time user, occasional poster. I'm toying with the idea of installing some Sonos speakers in the bar/workshop area at the bottom of my garden (roughly 15m from my house, and it seems heavily resistant to any wireless signals).I currently have a relatively large Sonos set-up IN the house running on Sonosnet with a boost plugged into my router. I have tried just putting a speaker in the bar and hoping for the best, but alas, it is a no go. My question is....if I were to run an ethernet cable from my router in the house to a network switch in the bar, then subsequently hardwire those speakers, would it work?? I get there's STP implications so the switch would need to support that, but beyond that is what I suggest feasible? I've done some searching on here, but nothing seems to answer my question specifically. Thanks in advance, all!!

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Vegeta_UK
2 years ago
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Edge38Contributor I
posted in Controllers and Music services
Setting up a Music Share for Sonos 2 ( raspberry pi 4 Model B / samba server)

Hi Community,I have spent the good part of a week trying different options to be able to mount my music library to Sonos 2.  None had worked and I was almost going to give up.  and then I had the great idea to use a RaspberryPi 4 Model B and set up a simple samba server (on an external USB SSD drive).It works a treat and there is no reverting to SMBv1 or anything .. its fast and secure and all of my music is now available  .. I am sharing this in case anyone else experiences issues trying to get their personal  music library added to Sonos 2 Happy to share the details with anyone else that needs it

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R
2 years ago
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Space238Contributor I
posted in Controllers and Music services
Sonos Spotify Volume levels keep changing

When using Spotify, as a streaming service, the volume levels on the 2 x Sonos One keep changing. In Spotify, the volume levels are automatically adjusted to ensure a consistent volume for ALL tracks. Sonos app FAILS to maintain consistent volume levels.This is a MAJOR fault with Sonos, and one that will lead me to sell my purchase and replace it with Bose or similar.  Come on, Sonos, this issue has existed for FAR TOO LONG. 

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S
2 years ago
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kellymsiContributor I
asked in Controllers and Music services
using the same speakers for different groups

I recently bought a Ray to set up surround sound with my TV.  I grouped the Ray with my Sub and a pair of Sonos One speakers (L&R) and True Tuned it.  This works great for TV and movies but when I am trying to listen to music, not so much since it seems the majority of the sound is coming from the Ray.  Is there a way to have a speaker grouping that is tuned for surround sound (TV) and one grouping that is tuned specifically for music? 

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ratty
2 years ago
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HajenContributor I
asked in Controllers and Music services
please help me out (sonos on windows xp)

 At work we have this sonos device connected to a windows xp.. its completely useless. The sonos app on pc is called Version 7.1, all options are basically greyed out. All we want to do is play our own music. Another problem is that we don't have access to the wifi that the pc is using, its some private airport wifi. So we cant connect our phone... i noticed the sonos box has an ethernet port. Is there perhaps some kind of usb that makes it so i can connect my phone to the sonos box? But i guess it wouldnt work with 4G? We have already tried to reinstall the app, repair the app etc etc, nothing works.. The only thing that works without problems is to use the radio stations.. so i was wondering, how hard would it be to make my own online radio and just search for it on sonos? Please don't tell me im out of options.. we want to play good music for our customers..

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ratty
2 years ago
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mushroomhunterAvid Contributor I
posted in Controllers and Music services
How change from wired to wireless with only a single Play1?

All my Sonos devices but a Play1 are in storage since we are moving.I initially connected the Play1 wireless at the airbnb we were at to the wireless network just fine, but it was intermittent due to a weak signal so tried to connect to the other available network but could not.I got a wireless extender for a stronger signal, but I am still unable to move it to another primary wireless network or to an extended wireless network, or even to the original wireless network.I can run fine only if I plug the Play1 into the enet port on the wireless extender.If I use Sonos2 to ‘Manage Networks/Update Networks’ and say YES when asked to add a trusted network, then hit ‘Find System’ I am prompted again to make sure all products are powered on and to ‘Find System’ again, but nothing is ever found.Is there any other way to change the old wireless network to a new wireless network? Even if I set the S2 app to the old wireless network it no longer works. Since I only have the one Play1 at present,

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2 years ago
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BritpilotContributor I
asked in Controllers and Music services
exiting from Spotify

I will be cancelling my subscription to Spotify and want to switch all my playlists that were set up with Spotify to Apple Music. How do I get a list of the songs currently using Spotify?

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Mr. T
2 years ago
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PLCMAN58Chromatic Producer I
posted in Controllers and Music services
SONOS S2 Windows App - V14.10 Update

I just updated the Microsoft Windows SONOS S2 V14.8 app to V14.10. When I open the app it has “The Queue is empty” with a spinning globe above it. The Help About screen is blank. The update installed without reporting any issues. Has anyone else experienced this issue? UPDATE:I disabled my Norton 360 Smart Firewall. I then launched the S2 SONOS app. The app responds immediately without the empty queue message. The app Help about reports all information. I then closed the SONOS app. I enabled the Norton 360 Smart Firewall. Launched the SONOS V2 app and everything is now working.

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controlav
2 years ago
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szymon.nawojContributor I
asked in Controllers and Music services
Sound from Samsung phone on Sonos Ray

How to play sound from Samsung phone (e.g. YouTube app or Netflix app) on Sonos Ray?

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J
2 years ago
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GEMILLARContributor I
asked in Controllers and Music services
why is Spotify is different in Sonos?

If I search for music on Spotify, not through Sonos, I have many options of songs and music I don’t get when I search using same names but using Spotify in Sonos.

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controlav
2 years ago
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Migo33Avid Contributor II
asked in Controllers and Music services
lock screen volume android 12

I know this question has been asked before but there doesn't seem to be a fix and it's the one major issue that will make me return the Sonos Amp. I'm using Google pixel 3a with android 12 and can't get the volume controls to work when the screen is locked. Tried everything the articles suggested.Not sure if it's an android issue or Sonos but Sonos should consider adding small remotes for volume and play/pause. Can be a wifi remote not IR necessary so no need for added complexities and components. This will reduce dependence on iOS and Android. 

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Ken_Griffiths
2 years ago
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pm2662Avid Contributor I
posted in Controllers and Music services
sonos and deezer...playlists

Looks like you can have more than 500 deezer playlists on Sonos now.   True?

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D
2 years ago
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VentanasContributor I
asked in Controllers and Music services
wakeup Alarm plays chimes no longer plays radio station.

Sonos wake up alarm no longer plays radio station. Deleted alarm. Reset alarm. St to NPR. Still plays chimes!

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Airgetlam
2 years ago
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Theo99Contributor II
asked in Controllers and Music services
Searching in TuneIn no longer pssible?

SORRY - FOUND MY WAY TO THE RIGHT BROWSE AREA. But still haven’t found a way to search.  I used to be able to search for radio stations on TuneIn in Sonos. Haven’t used it for a while; now, there is no search bar. There are only different categories to browse, but they do not have all the TuneIn stations. I have Franceinfo in my favorite radio stations, but it is not to be found in any of the browse sections. If I removed, I wouldn’t be able to get it back. What gives?   

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J
2 years ago
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hishambazContributor II
posted in Controllers and Music services
Track compact view

Please add an optional compact view for the music services page. The page listing tracks from a service wastes so much space. The excessive padding is good for touch, but you can only see a small number of tracks before scrolling. Consider a very dense list as an optional view. Scrolling around looking for a track is not a good experience. 

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controlav
2 years ago
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JAJ68Contributor I
asked in Controllers and Music services
Sonos Playlists

For a very long time now the Sonos playlists keep disappearing from the My Sonos page so I am unable to play them - when will this issue be fixed?

22310
controlav
2 years ago
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rb2kContributor II
asked in Controllers and Music services
Lot's of problems on the Android app lately?

I’ve had my sonos gear for about a year and had virtually zero problems with the app. Until the last week or two when I’ve had constant issues. System not found, music services not found. A reboot of the phone usually fixes it. Phone is a Galaxy s21. A couple of things changed around that time:I replaced my One rears with Fives and moved the Ones into a bedroom. I got a new wifi 6 router and mesh extender.Today I tried wiring one of the Ones in the bedroom to the router but that doesn’t seem to have improved things. Is this an issue with the latest update or something else? I really don’t want to remove and re-add things because I have a ton of difficulty getting a Trueplay tuning I like.

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Airgetlam
2 years ago
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hishambazContributor II
posted in Controllers and Music services
Group Volume

Every time I group another room I get scared that the volume level in the other room is going to be too loud. I think by default when grouping the volume in the additional room should be reduced to 5 or 10. There is no scenario ever when I add a room that it should immediately blast at a loud volume.

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Ken_Griffiths
2 years ago
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VultureSongAvid Contributor II
asked in Controllers and Music services
Why play Apple Music through rthe Sonos app?

Is there any benefit at all in accessing Apple Music via the Sonos app, when I can stream directly to my Sonos Speaker from Apple Music?

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Mr. T
2 years ago
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anm72Contributor II
posted in Controllers and Music services
deezer interface

Hi All. Having played with the new deezer on the Sonia app what do people think about it. It seems to be missing one of the best bits it had before the most streamed albums any idea how we can get this back ?

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Airgetlam
2 years ago
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CambridgehankAvid Contributor III
asked in Controllers and Music services
Why is my Sonos app showing the wrong order of my album?

The Sonos App displays an album in the wrong order.  iTunes displays the album in the correct order.  I have deleted the album and reinstalled into iTunes library with the same results.  Help appreciated.

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ratty
2 years ago
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QazerContributor I
asked in Controllers and Music services
SONOS APP TIMER UPGRADE DEMANDED

Hi all.  I can't believe I'm the only one frustrated that I can't choose the timing of the timer programming that controls when playback stops.  1 hour or 2 hours....why not 1h40...?  especially for the evening.  A timer like on a telephone would be so much more flexible to use...Is that really too much to ask of SONOS...?  I really don't understand how this could have gone on for so long....I'm counting on the most seasoned to send the request back to the appropriate services.  THANK YOU in advance for all of us.

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Bumper
2 years ago
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