Controllers and Music services

Is there any way to arrange your speakers in the app.  I’m assuming I could possibly rename them but I was hoping I could just drag and drop them into a new order. 

Just updated to 14.12 only noticed 2 things Truplay had to be redone for my arc,sub and surrounds not my 5's and sub Also volume level seems lower on the  arc

Hello any HK Sonos fan here? 🙋🏻Any idea on supporting more HK local music service Moov/Joox on Sonos? Is there anyway we can send feedback to the Sonos team?A bit frustrated that some of the most common local music service cannot be found in the app. Though Sonos has amazing sound and user experience. 

I have the gen3 sub and the Arc set up on S2 for theatre. Sounds great!  how hard is it to set up a separate setup on S1 to run all my older non compatible speakers for music only?  3 play 11 play 3 1 play 51 sound bar  

Does anyone know what the new dots in the System tab signify? There is nothing mentioned in the release notes. 

Has anyone tested the sub with trueplay after the 14.18 update? Is it fixed or still an issue? 

I can log into Sonos via website, when using the IOS app I get wrong password or email message.  How to fix this? I have 2 new Ports on a new eero wifi/network.  Both are hardwired.  eero APP shows both connected to network. Port 1 has solid white light, I can AirPlay to this one.  I can not log into it or see it on the network via app to add features.  I get a message that both app and port need to be on same network, I only have 1 network.  How to fix? Port 2, status light flashes: 4 short white 1 long red 1 short white 1 long amber 1 long green Then repeats.  I have tried all resets I can find via web with no luck.  How do I fix?  

Can you shuffle stations?

A podcast I have listened to on Stitcher via Sonos for some time has just moved to be on Spotify only. Now searching via Sonos app for this does not find the podcast. When I search in Spotify app, it is there and I can play on my iPhone but when I try to switch playback to Sonos device, get error message for all Sonos devices “can’t play this right now”. This seems to affect only podcasts rather than playlist or artist searches. Am I correct in assuming that Spotify podcasts can be played via Sonos ? This seems odd if true. Any ideas welcome. Thanks

With your time with your Sonos setups, what would you like to see Sonos add in future software updates that Sonos currently doesn't offer via software?

I am a very happy and loyal sonos customer, (I am using a translator I hope you will understand my thoughts) surely there have been some requests in the past but I would like to ask the technical department 2 things .. 1) from the sonos app why don't you put a sound bar center channel equalizer?2) or create a free system in the sense that I use my play3 as left and right channel and arc only as center channel

Tonight I hit the “Party Mode”.  I will not get specific but there is a Sonos speaker all over the house.  Except in the pool.  Next to the pool yes.After saying hello to the neighbours and them something something, TURN IT DOWN!..  I decided to go to my headphones.  Exit Sonos app and back to…. another app.  I have read all the posts and the people saying that the app is a control centre, not sure for who, NASA or maybe SpaceX > “Starman Man”..  I just need to ask why?  If I have Sonos speakers I use your app.  If I had another companies speakers why would I open Sonos?  Why can I not just use the same app for all of my music?  My subscription is not with Sonos.  Your blocking of local playback does nothing for your brand.  It just makes me ask if I should look at Apple or Amazon.  Their sound is not as good of course but sometimes I just want to listed to music.  Yesterday via my Sonos speaker.  Today via my headphones.

Is there a maximum number of times a single song can be repeated? I have a track which I want to loop and play all night. The track is stored on my device (android).Every night I start thr track and set it to repeat loop, it plays for 4 hours or so and then just stops. Same thing happens if I play the track through sound cloud. Does the Sonos app impose a maximum plays limit? 

Thought this was a feagure of s2. 

I am trying to figure out a way to get a Spotify playlist by an artist to show up in the native Sonos app so I don’t have to play it from the Spotify’s app. Absolutely driving me insane. Accidentally did it once but have no idea how I actually did it. I am an Apple Music guy so this is foreign. I have a Spotify free account. Went on the Spotify app and added the playlists to my library. They do not show up anywhere in the Spotify account on my Sonos app. It’s just generic Spotify generated crap. Adding it to Profile does nothing. I can Airplay it to the speakers and then it shows up as Recently Played in Sonos under Spotify. From there I have to add it in as Sonos Favorites and finally have access to it. That is about 4 steps to long. Any way to clean this up would be helpful.

Hello from France,When you put the soundbar at the front, all works well.When you put the soundbar at the back, the L/R audio are inverted.Is there any feature to revert the audio channel for a entire room ?If not, how to ask for a new feature ? This could be useful.Best regards,  

Hi, I’ve got a Beam Gen 2, sub mini & 2 One SL’s as surrounds. They’re working & sounding great. But on the S2 app under the Surround Audio setting page,the Surround Distance categories are not activated and no adjustments can be made. Have I done something wrong in the setup or has this category not activated for some reason.thanks, Mike.

It appears that the recent Sonos update, 13.1, is broken with regards to non-ASCII characters in files when updating the library. I have a job that daily generate 30 playlists, and the format of the name of the playlists is Pnn Artist - Albuim.m3u. They are located on a NAS from Synology that I have had for quite a few years.For instance, there is a file of which the name is P05 - Järngustav - Tiden läker inga sår.m3u. But in the Windows controller, this appears as P05 - Jrngustav - Tiden lker inga sr.m3u. In the Windows controller I see a square with a cross in instead of the å and the ä. Another example is P23 Cicala Mvta - Live at 磔磔- 結成20周年記念.m3u. Here all Kanji characters comes out as question marks. And it is not only matter of prettiness; when I open the list, there is nothing there, and I can’t put it into the queue.Thi

I currently have following setup:Playbase, Sub, 2x Play 3 for movie and music. All speakers combined to a surround set.I want to change the old play 3 with new 2 x Sonos Five for better sound for music. And I want to use these speaker as well as surround speakers in the rear of the room.That means all Speakers (Playbase, Sub and Sonos Five as Sourround Set.The Sonos Five can play Ultra HD streamed from Amazon.Does I will have also this quality when I use the Speaker together with the other speakers? Or need I separat the Sonos Five from the other to get the full resolution.    

Hi I play Spotify on my phone or laptop and stream this to the Sonos Beam (is also connected to hdmi arc connected to my Sony android tv). When I stream from Spotify directly to the Sonos setup everything is ok.But when I play audio from the Sony android tv and play the Android tv app from Spotify it only plays the beam. And not the obeying the Sonos beam + stereo Sonos one group setup.    Also the sound quality is also less on the beam only (android Spotify to Sonos beam).I want to display the current song on my Sony in my house. And Spotify online displays a tiny rectanglewhen I play and manage this from phone or laptop.Any suggestions? 

sorry for my poor english since end of september, tracks i have listened from youtube music on Sonos doesn’t appear in my Youtube history on other apparels ( PC or phone)any idea?KR   

How can I disable the Sonos iPhone app haptics (volume slider) without disabling haptics globally in the iPhone settings? If no control exists, please add it. 

Hi - Has anyone successfully group a stereo pair of Play 1s in the same room as the Connect? I have a Connect set up and a stereo pair of Play 1s set up, but the S1 app won't let me have them be in the same room. If I select "Porch" for one of them and then attempt to set the same room for the other, "Porch 2" is then listed in the room choices and not just "Porch." Arrgggghhh!

I’m dredging up what seems like an older topic, but one with conflicting answers out there--connecting Sonos to an iTunes database on a Sinology NAS.A few months ago, my Sonos system stopped connecting to my iTunes database, hosted on a Synology NAS with their latest DSM software. I'm not sure if the problem started with an update to the Synology’s DSM, or something else. I deleted and re-added the library, but to no avail. It’s odd, the library indexes, but whenever I try to play a song it says that the file cannot be found. I did some initial online research, and saw that there--at least previously--had been issues because Sonos would only work with SMB1. But then I saw other posts that suggested the problem had been solved.Fast forward a few months, and I finally had the time today to call Synology support. After two calls, nothing solved, second tech said they’d call me back in five minutes but never did.First tech had me change settings to permit SMB

I've spent hours on the phone with tier 1 and 2 and no one knows anything about setting up a media server or how to troubleshoot the errors they generate. Even the email follow up link the last guy sent me generates a system error. Sonos is worse than Facebook.