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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,394 Topics
  • 60,230 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6394 Topics
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Japon1971Contributor II
posted in Controllers and Music services
ipad mini 6 & trueplay

Hi allRecently purchased an iPad mini 6 as my old iPad mini 2 no longer supported any new iOS updates.I have made sure the iPad mini 6 has the latest software updates for itself and the Sonos app but it will not complete the Sonos trueplay procedure for my Arc, play 1’s and sub.The room is completely quiet but it won’t get past the first stage of trueplay due to sound interference yet if I use my iPhone XS trueplay is completed with no issues.Anyone have any ideas why this would be the case.Thanks Jason. 

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davidm71Contributor I
asked in Controllers and Music services
How to connect to Sonos on old ipad?

Hi, Have an old iPad that I would like to use the XM streaming app to play over my Sonos system. It works on my newer iphone and 3rd party app but because the iPad is so old the Sonos app refused to run on it and thus can not connect to the system with that iPad. Is there a manually way to get the iPad to recognize the system? Thanks

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Corry P
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csnodgr2Contributor I
asked in Controllers and Music services
Issues with Recent Searches Showing No Results

I’m using the latest version of the Sonos app on my iPad and my iPhone. My Sonos system is up to date as well. I’m logged into my Sonos account on the app. I have Apple Music as my main source, but also Amazon Music. If I search for an artist, like CAIN and from Apple Music choose the station, “CAIN & Similar Artists Station”. It plays just fine and like it should. If I come back another day and select that choice from the list of Recent Searches within the Sonos app, it always shows “No results” or doesn’t even show Apple Music as an option. If I then delete everything and just search for “CAIN” and then select stations, the “CAIN & Similar Artists Station” appears as available and under Apple Music.I don’t understand why a recent search wouldn’t bring up the exact same results as what I originally selected for that search. Could this be a bug since it does it on both my iPad and iPhone? Here’s a screen recording showing how Apple Music doesn’t appear even though it was the or

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Ken_Griffiths
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der_MechanikerContributor I
posted in Controllers and Music services
Integrate Plex Song Rating into Sonos App

I’d like to be able to utilize the Sonos app more frequently when working with my Plex music library.Currently, the biggest barrier to doing so is the lack of controls for rating songs that are playing.This functionality exists with the Pandora integration via thumbs up/down.Would you please consider adding such a function to your Plex integration?

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MvDContributor I
asked in Controllers and Music services
Is it possible to enter your own URL?

Is it possible to enter your own URL? It would be nice if you can play a radio station that is not in the list!

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grunrTrending Lyricist I
asked in Controllers and Music services
Volume slider on ios is wonky

Ever since updating the app on ios (iphone 12), whe i touch/tap the volume and it makes a significant jump down in volume without me sliding it.  For instance, I am listening at a volume of 20 and want to adjust it upwards a bit,. I tap on the volume and it immediately jumps down to a volume of 14.  What gives here?  This is not a one time thing , it is now happening constantly , on all my sonos speakers. starting to get pretty annoying

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arcadelt
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NollindProminent Collaborator I
asked in Controllers and Music services
Can Any Voice Service / Music Service Combo on Sonos Play Lossless Music Yet?

While you can launch lossless music via the Sonos app (ie Amazon Music Unlimited), I’ve yet to see a Voice Assistant be able to do this yet (ie Alexa plays lower quality non-lossless music from Amazon Music Unlimited). I even thought Sonos Voice would solve this issue but it doesn’t. Has this been resolved yet in the last couple of months or so (on any combination of Voice Assistant and Music Service)?

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johncerqContributor I
asked in Controllers and Music services
Missing Products

I have a Playbar, sub, and two Play 1s. They are missing from my system. The Playbar is connected to my Roku TV. The Playbar and Sub play through the TV and when I press the play button on either one of the Play 1s they play as synced with the Playbar and sub. I have tried the recommended process for missing products and have not been successful. Any help would be greatly appreciated.

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Ken_Griffiths
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sonodaveContributor I
asked in Controllers and Music services
control arc sound

So I am listening to spotify with the tv on or off and I cannot control the volume with IR remote.This can’t be how its designed???I mean my guests do not have the app installed. and the buttons are not obvious way to control a sound bars sound.  

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Quietpn
posted in Controllers and Music services
Windows 11 Controller - SiriusXM Songs Do Not Update

When in the SiriusXM Favorites view on the Windows 11 Controller (Sources > SiriusXM > Favorites > Channels), the song currently playing on each favorite channel is displayed, however after playing music for a bit, the songs do not update.

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Corry P
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NMKContributor I
posted in Controllers and Music services
FIX FOR ADDING APPLE MUSIC SERVICE TO SONOS APP

Hi I had the dreaded Java Script error and while sonos says that it's your phone or router it's not. Apples 2FA blocks the android platform.  If you use another iPad or iPhone and log in, it logs in no problem.  It's 100% not you. It's CrApple 

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Corry P
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Lex007Contributor I
asked in Controllers and Music services
boomplay

When will boomplay be included in Sonos?

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106rallye
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Red2564Contributor I
asked in Controllers and Music services
YT music casting to Sonos

Please enable Google casting - in particular for YTmusic.The Sonos app is not good enough for this - most features from the YTmusic-app are missing. 

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buzz
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WillemkContributor I
asked in Controllers and Music services
Sonos Arc disappering off app

Hi,I have set up my Sonos Arc and set up ran smoothly, however when I switch TV or Music off, the Sonos Ark disappear of the app and I need to reboot the ARC to be visible on the APP again, if TV or music is on it seems fine only when we switch TV off and switch on later does it disappear. Please advise if someone has similar problem and how to resolve. Thank you  

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WhistlerEnthusiast II
posted in Controllers and Music services
Thank you Sonos!

After all the bitching about the 14.12 update, myself included I think a thank you is in order for fixing this issue with the 14.18 update. I know a lot of comments are going to be about that this should not have happened in the first place, and I somewhat agree but I have to give credit for the latest update because I think my system sounds better than ever before now. Really balanced and even the surrounds are way more pronounced. You don’t have to agree but this is just my opinion. So Thank you Sonos!

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Danyboy56Contributor I
posted in Controllers and Music services
commande de volume individuel n'est plus disponible

depuis la mise à jour 14.18 en octobre avec windows la commande individuelle  du volume des haut parlleur n’est plus possible ,seulement commande volume du groupe au complet.  merci

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Ken_Griffiths
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TegsAvid Contributor I
asked in Controllers and Music services
14.18 gone bad after Trueplay???

Hi , after waiting for what seemed ages for Sonos to fix the sub issue I was really happy after installing 14.18 as my Sub came back to life and the system sounded great again until today that is after running Trueplay and now it's back to where it was before and very frustrating as nothing I try fixes it , I ran Trueplay on an old ipad and it got me to update first which then said 14.18.1 but on my phone app its 14.18 .....has anyone got any ideas before I spend an hour on the phone to Sonos getting know where......

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Airgetlam
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WhistlerEnthusiast II
asked in Controllers and Music services
Why is there a dot next to each room?

Just updated to 14.18 and now I see there is a dot under each room. I don't think it was there before. At least I don't remember. What does this mean?   

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Corry P
Dogdad
DogdadHeadliner III
asked in Controllers and Music services
The unknown grey dots mystery..

Who knows exactly what the grey dots are under each named room that were not there before 14.18 update..so many people asking on fb and no one knows ..everyonejust throwing out guesses. 

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JackRoss188Contributor I
asked in Controllers and Music services
Pressing the Play button on speaker will not play, only controller will play.

I have a play:1 that runs all day, then when i press the play/pause button it will stop. Then if i press play a few ours later nothing happens, then i go to the app and when the button it press it comes up with “Unable to Connect” i then have to load up the app and press play through there. 

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Corry P
emanu
emanuTrending Lyricist I
asked in Controllers and Music services
Sonos not stopping - continues to play immediately

Hi,since the last software update Sonos is not stopping anymore. If I press stop on iOS or Mac software, it pauses for a second but then reconnects and plays again. Same with hardware button.Experienced on Play:1, One, ROAM and Beam. And with Sirius XM or TuneIn Radio stream. Did not test with other speakers or streaming sources.Only way to fix it is mute volume or remove/ungroup speaker. 

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emanu
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eletherContributor I
posted in Controllers and Music services
Sonos 1 and sonos 2

Are you kidding me? after spending $1000’s of dollars to make my entire house sync together I now can not link my new with my old? I use to tell everyone that this is the best system ever and now you have just lost the trust of all your customers….. this is the most ridiculous thing I have ever heard of! not supporting your products when they are the most expensive out there is amazing. I hope there is a fix to this and if not shame on you!

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Ken_Griffiths
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TwincamanAvid Contributor I
asked in Controllers and Music services
Volume Controls

Since latest Windows app update, my PC running Windows 11 can not control volume on any of my Sonos speakers.   Off-on and station selection are OK.

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PObbardContributor I
asked in Controllers and Music services
Speakers (1 or all) keep appear/disappearing in iOS application

I’ve been struggling with this issue for several days. Speakers in our system have been appearing and disappearing from the iOS app on my iPhone 14. At first, it was one specific Play:1 that kept disappearing from the iOS app. I noticed that if I manually started it (by pressing the play button on top of the unit), it would appear shortly afterwards in the iOS app and I could control it in there. As of the last 24 hours, the issue has worsened; now my iOS app will often say it can’t find the Sonos network at all. Sometimes it will find it, letting me browse my speakers… and then abruptly lose connectivity to all speakers! I notice that the Sonos app on my Windows PC doesn’t have this problem. Interestingly, if I start music on one speaker from Windows, that speaker will then show-up in my iOS app, almost like the speaker has woken-up.My wifi network has not changed any time recently. My iPhone and Sonos are on the same wifi network; the signal is clear and consistent. No other devices

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Airgetlam
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ScottaSContributor II
posted in Controllers and Music services
speaker order in app

Is there any way to arrange your speakers in the app.  I’m assuming I could possibly rename them but I was hoping I could just drag and drop them into a new order. 

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Corry P
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