Controllers and Music services

Wether it is a track on my local phone, or a Spotify playlist - if the track is over an hour in length (like a DJ set mix), the Sonos app grays these out and will not play them. However, if I open Spotify or Apple Music and stream it to the Sonos speakers, it works fine.My first thought is some sort of DRM protection or something else that’s blocking based on length, but not sure. Anyone else encounter this issue?

Hello,I have a CD transport connected via the Sonos optical-to-HDM adapter to the HDMI input on my Sonos Amp. This works great (and allows me to control the Amp volume with the CD transport’s remote control) but it’s odd to see this input called ‘TV’ in the Sonos app. I understand this is the primary intended use case for the HDMI input but I can’t be the only person using the optical-to-HDMI connection to get a digital audio input into the Amp. Please Sonos: Could we have an option to rename the HDMI input to a custom name in the app, like you can with the RCA input?

As stated, I'm just trying to add the Google assistant to my Sonos arc. When I'm in the app, it has me sign in, then redirects to Google home. Cool. Google home wants me to sign in to Sonos. Ok? It redirects me to the website. I log in and the Sonos website says the Sonos app needs to update with 2 buttons. Go to Sonos App or I've fixed the problem. The first option does what it says, the Sonos app comes back up but it's currently trying to link with Google. I can try again or cancel. If I try again, please start reading this paragraph again. If I cancel, I can go check for updates. Checking both the devices individually and the system itself says there's no updates available and the versions appear to be the latest version. Back to where the Sonos website tells me I need to update, if I choose I've fixed the problem, it just refreshes the page. So. That's where I'm stuck.Everything else works fine, I can stream music via the app itself, I can use Bluetooth, I can use the HDM

I have a digital-only preamp and would like to play vinyl through my system.If I connect my record player to  the analog in on my ZP80, I cannot get it to pass through to my digital preamp, even though the preamp can see a connection. Do I need to do any special config to get the ZP80 to input an analog  source via RCA and then output it to the toslink connector? Thanks in advance!

Has anyone updated yet any idea what it does?

There are a couple of old topics relating to this issue with several hundred views and no solution. I am sharing my fix for it. In the tags on the files, I replaced the space after the word The with a unicode non breaking space.  This has done the trick for me.  It makes the index show the band under T and all the search functions still work as you would expect.  Changing the tags in MP3Tag is fairly quick if you have the files set up by artist.  Just select the artist folder and change all the Artist and Album Artist tags to replace the regular space with the no-break space.  After the changes are made run the Update Music Library Now function.The unicode no-break space is created in notepad by holding down the alt key and typing 0160.  When the alt key is released the no-break space is created.

I can successfully connect to my Sonos system from my iPhone via Spotify but when I try to connect the phone’s current general audio output via AirPlay to Sonos, I get an AirPlay error “Unable to connect” with no other details. This has only started happening recently. I have tried all of the obvious things such as power cycling the speakers, modem, router and iPhone but this has not resolved the issue.

Yesterday, my daughter set up an alarm with a music playlist for the speaker in her room, to play on weekdays. But both this morning (a Saturday) and this evening the speaker started playing an alarm (the chimes).It’s a Saturday (not a day for which her alarm was set), and it played at 7am and 9.45pm, not the time for which her weekday alarm was set. This makes no sense. How did the alarm get there? I obviously deleted them immediatly. But we don’t want this issue to come back.

Why do my Amazon playlists no longer play?  I have Amazon Prime. They played fine until about a week ago. I’ve even tried just playing music I have actually purchased but can’t even do that. Can you please help me figure this out? I am fairly tech aware but not particularly tech savvy.  

Sonos One SL ,Spotify Premium user, Win 11 laptop has Sonos app. Have installed Spotify through Sonos site. When I open Sonos on PC and select Spotify, it sees only Playlists, not songs or podcasts. I can play those through Android mobile. Why not from laptop? 

When trying to play Amazon prime music on my Sonos 1 the Sonos app does not work properly, songs repeat, when clicking on an album for example you cannot select songs now it just plays, it will start playing random songs i.e if you chose Slipknot station Spandau Ballet plays…help

Cannot control rooms, only master.  Looks like a new bug as this has always worked before.  FYI.

We are writing summer 2019 and still Sonos only supports SMB version 1 for the Music Library share. This is not acceptable. A file share running SMB1 is extremely vulnerable to all the variants of cryptolocker virus that exists today. File share servers (NAS, Windows, Apple OS) can only support one version of SMB - so you cannot from the same box have one file share (for Sonos) using SMB1 and the other file shares using SMB2 or SMB3. This way Sonos puts each and every file share at serious risc - just because they don’t update their file share protocol to comply with this century. And for the record - the “solution” through PLEX is not a solution. Unstable at best.

Has anyone installed this yet?

Before I start, I like Sonos a lot - I’ve been using it for more than 15 years and have (too) many speakers, but I’m frustrated with the Controller. Given that Sonos is premium brand and has a price point to match, who thinks the Controller is inadequate and unintuitive, to the point of being, quite frankly, pants, and needs an overhaul? A few examples:Clunky - no buttons - akin to ‘favorites’ or ‘presets’ (on-screen short cut buttons like today’s cell/mobile phones or Hi-fi systems) - to have to search each time you want to play something is time consuming, and ridiculous  No customisation allowed, for example, your own colour scheme/skin, etc.  No customisable sleep timer - one of the oldest complaints and one of the simplest things to have in an app!  Not to forget and bit too ‘buggy’ - e.g. random volume/mute loss of functionality when speakers are part of a group Ads!?I’ll stop there but please share you

never mind… figured it out

Hello!I have several Sonos Play:1, some in single mode, some in stereo mode, and some in 5.1 mode with Playbar and Sub. All the devices are connected through Wi-Fi.Some rooms are missing and some stereo configuration are broken in the Android app 14.18; macOS and iPadOS controllers are working, so I think the issue is related to the Android app only. I have already cleaned the cache, deleted all app data and reinstalled the app from the store.Any hint, please?Thanks,Alessandro

I see this feature request, or similar ones, have already been asked for. But the problem still persists. Currently, in order to get TruePlay, you must restore to an iPhone/iPad, so those users having Android are simply ignored (no, borrowing it from neighbours or friends is not a serious option).However, many Sonos devices have mics nowadays: Sonos Roam, One, Move, etc. Why not use that to perform TruePlay calibration of other Sonos devices? This could even improve your sales figures. For example, I’d rather buy a Sonos Roam for my existing ecosystem than an old iPhone via eBay.Are you considering to implement such a thing? If not, please consider. 😉

I opened up the My Sonos app this morning, and all the info is gone.  No playlists or anything.  The only thing showing is “recently listened”.   Is there a way to get it to load up the info? 

First & foremost Im no techy, so a big bear (or is bare ?) with, please.Have had my Sonos set up for at least 8 years (currently running version 14.18 (is that what I’m ‘sposed to say ?!)I have 4 x original SL’s (none of this Alexa malarkey) and a beam of one form or another.My issue is more about the app which I now run off an ASUS laptop (Zenbook, if it helps)So, two points that have been bugging me forever and frankly should have got off my chest years ago - but only now found the time...1...The app slide bars are so faint...it sometimes is just so difficult to see the the slider when looking at what’s on my Queue….and almost impossible to see the top and bottom up/down arrows.I've tried adjusting the lap top screen settings - to no avail and to be honest this has been the case wiith previous p/s’c I've used anyway, so I dont think this is a hardware issue.   So any answers - has this been addressed before...surely it cant be t

Realme X50 Android phone.Interaction between MS Outlook and Sonos app was fine until yesterday. Whilst using my phone to listen in my Beam 2 every time I receive an email the app would switch off the radio. I've had to turn off notifications as a fix but far from an ideal solution.What are the chances Sonos will fix this bug?

Situation: I come home, Sonos is silent. I think, “I’d like to hear <song x>”; I search for it, press play, I enjoy the song, the song finishes and then immediately after whatever the hell it was I was listening to the previous time I used the Sonos starts playing.How do I make it not do that? Ever? I never want that to happen. Do the thing I ask you to do, and then just stop doing things.

I’ve come back from holiday to find that some of my newer speakers (play bar, play3, play1, move) are no longer compatible with the Sonos s1 controller, only the s2 now works.  This is frustrating as I now have speakers which don’t all work on the same controller (which was the s1!).  What can I do to sort?thank you for your response in due course.

The recently played area of the app (Android) never changes when I play new tracks.Can someone advise how to troubleshoot this?

Hello,Curious to know, I have a Fluance RT84 turntable connected to a Cambridge Audio Alva Solo Moving Magnet Phono Preamplifier connected to a Sonos Five. It sounds great and I get lots of enjoyment listening to various genres of music. The connection from the preamp to the speaker is RCA to 3.5 using a cheap £8 cable. My question is should I buy a more expensive cable? And will I notice any difference in sound quality if I do?Many Thanks Simon