Controllers and Music services

Hello!I have several Sonos Play:1, some in single mode, some in stereo mode, and some in 5.1 mode with Playbar and Sub. All the devices are connected through Wi-Fi.Some rooms are missing and some stereo configuration are broken in the Android app 14.18; macOS and iPadOS controllers are working, so I think the issue is related to the Android app only. I have already cleaned the cache, deleted all app data and reinstalled the app from the store.Any hint, please?Thanks,Alessandro

I see this feature request, or similar ones, have already been asked for. But the problem still persists. Currently, in order to get TruePlay, you must restore to an iPhone/iPad, so those users having Android are simply ignored (no, borrowing it from neighbours or friends is not a serious option).However, many Sonos devices have mics nowadays: Sonos Roam, One, Move, etc. Why not use that to perform TruePlay calibration of other Sonos devices? This could even improve your sales figures. For example, I’d rather buy a Sonos Roam for my existing ecosystem than an old iPhone via eBay.Are you considering to implement such a thing? If not, please consider. 😉

I opened up the My Sonos app this morning, and all the info is gone.  No playlists or anything.  The only thing showing is “recently listened”.   Is there a way to get it to load up the info? 

First & foremost Im no techy, so a big bear (or is bare ?) with, please.Have had my Sonos set up for at least 8 years (currently running version 14.18 (is that what I’m ‘sposed to say ?!)I have 4 x original SL’s (none of this Alexa malarkey) and a beam of one form or another.My issue is more about the app which I now run off an ASUS laptop (Zenbook, if it helps)So, two points that have been bugging me forever and frankly should have got off my chest years ago - but only now found the time...1...The app slide bars are so faint...it sometimes is just so difficult to see the the slider when looking at what’s on my Queue….and almost impossible to see the top and bottom up/down arrows.I've tried adjusting the lap top screen settings - to no avail and to be honest this has been the case wiith previous p/s’c I've used anyway, so I dont think this is a hardware issue.   So any answers - has this been addressed before...surely it cant be too difficult and wont affect the cosmetics of the di

Realme X50 Android phone.Interaction between MS Outlook and Sonos app was fine until yesterday. Whilst using my phone to listen in my Beam 2 every time I receive an email the app would switch off the radio. I've had to turn off notifications as a fix but far from an ideal solution.What are the chances Sonos will fix this bug?

Situation: I come home, Sonos is silent. I think, “I’d like to hear <song x>”; I search for it, press play, I enjoy the song, the song finishes and then immediately after whatever the hell it was I was listening to the previous time I used the Sonos starts playing.How do I make it not do that? Ever? I never want that to happen. Do the thing I ask you to do, and then just stop doing things.

I’ve come back from holiday to find that some of my newer speakers (play bar, play3, play1, move) are no longer compatible with the Sonos s1 controller, only the s2 now works.  This is frustrating as I now have speakers which don’t all work on the same controller (which was the s1!).  What can I do to sort?thank you for your response in due course.

The recently played area of the app (Android) never changes when I play new tracks.Can someone advise how to troubleshoot this?

Hello,Curious to know, I have a Fluance RT84 turntable connected to a Cambridge Audio Alva Solo Moving Magnet Phono Preamplifier connected to a Sonos Five. It sounds great and I get lots of enjoyment listening to various genres of music. The connection from the preamp to the speaker is RCA to 3.5 using a cheap £8 cable. My question is should I buy a more expensive cable? And will I notice any difference in sound quality if I do?Many Thanks Simon 

Hi there,When I Open the windows APP, no speakers are showing and it asks to update.I click update.On the PC (Windows 11) the update says it has failed.I check the IOS app and it says there is no updates available.I have uninstalled and reinstalled the PC app. I still get the same issues. Any ideas ? Many thanks.

Hi allRecently purchased an iPad mini 6 as my old iPad mini 2 no longer supported any new iOS updates.I have made sure the iPad mini 6 has the latest software updates for itself and the Sonos app but it will not complete the Sonos trueplay procedure for my Arc, play 1’s and sub.The room is completely quiet but it won’t get past the first stage of trueplay due to sound interference yet if I use my iPhone XS trueplay is completed with no issues.Anyone have any ideas why this would be the case.Thanks Jason. 

Hi, Have an old iPad that I would like to use the XM streaming app to play over my Sonos system. It works on my newer iphone and 3rd party app but because the iPad is so old the Sonos app refused to run on it and thus can not connect to the system with that iPad. Is there a manually way to get the iPad to recognize the system? Thanks

I’m using the latest version of the Sonos app on my iPad and my iPhone. My Sonos system is up to date as well. I’m logged into my Sonos account on the app. I have Apple Music as my main source, but also Amazon Music. If I search for an artist, like CAIN and from Apple Music choose the station, “CAIN & Similar Artists Station”. It plays just fine and like it should. If I come back another day and select that choice from the list of Recent Searches within the Sonos app, it always shows “No results” or doesn’t even show Apple Music as an option. If I then delete everything and just search for “CAIN” and then select stations, the “CAIN & Similar Artists Station” appears as available and under Apple Music.I don’t understand why a recent search wouldn’t bring up the exact same results as what I originally selected for that search. Could this be a bug since it does it on both my iPad and iPhone? Here’s a screen recording showing how Apple Music doesn’t appear even though it was the or

I’d like to be able to utilize the Sonos app more frequently when working with my Plex music library.Currently, the biggest barrier to doing so is the lack of controls for rating songs that are playing.This functionality exists with the Pandora integration via thumbs up/down.Would you please consider adding such a function to your Plex integration?

Is it possible to enter your own URL? It would be nice if you can play a radio station that is not in the list!

Ever since updating the app on ios (iphone 12), whe i touch/tap the volume and it makes a significant jump down in volume without me sliding it.  For instance, I am listening at a volume of 20 and want to adjust it upwards a bit,. I tap on the volume and it immediately jumps down to a volume of 14.  What gives here?  This is not a one time thing , it is now happening constantly , on all my sonos speakers. starting to get pretty annoying

While you can launch lossless music via the Sonos app (ie Amazon Music Unlimited), I’ve yet to see a Voice Assistant be able to do this yet (ie Alexa plays lower quality non-lossless music from Amazon Music Unlimited). I even thought Sonos Voice would solve this issue but it doesn’t. Has this been resolved yet in the last couple of months or so (on any combination of Voice Assistant and Music Service)?

I have a Playbar, sub, and two Play 1s. They are missing from my system. The Playbar is connected to my Roku TV. The Playbar and Sub play through the TV and when I press the play button on either one of the Play 1s they play as synced with the Playbar and sub. I have tried the recommended process for missing products and have not been successful. Any help would be greatly appreciated.

So I am listening to spotify with the tv on or off and I cannot control the volume with IR remote.This can’t be how its designed???I mean my guests do not have the app installed. and the buttons are not obvious way to control a sound bars sound.  

When in the SiriusXM Favorites view on the Windows 11 Controller (Sources > SiriusXM > Favorites > Channels), the song currently playing on each favorite channel is displayed, however after playing music for a bit, the songs do not update.

Hi I had the dreaded Java Script error and while sonos says that it's your phone or router it's not. Apples 2FA blocks the android platform.  If you use another iPad or iPhone and log in, it logs in no problem.  It's 100% not you. It's CrApple 

When will boomplay be included in Sonos?

Please enable Google casting - in particular for YTmusic.The Sonos app is not good enough for this - most features from the YTmusic-app are missing. 

Hi,I have set up my Sonos Arc and set up ran smoothly, however when I switch TV or Music off, the Sonos Ark disappear of the app and I need to reboot the ARC to be visible on the APP again, if TV or music is on it seems fine only when we switch TV off and switch on later does it disappear. Please advise if someone has similar problem and how to resolve. Thank you  

After all the bitching about the 14.12 update, myself included I think a thank you is in order for fixing this issue with the 14.18 update. I know a lot of comments are going to be about that this should not have happened in the first place, and I somewhat agree but I have to give credit for the latest update because I think my system sounds better than ever before now. Really balanced and even the surrounds are way more pronounced. You don’t have to agree but this is just my opinion. So Thank you Sonos!