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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,243 Topics
  • 59,379 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6243 Topics
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anmatrTrending Lyricist I
asked in Controllers and Music services
No selections are available - again and again - no errors reported

Hi,I’ve got a QNAP TVS-671 where I have one folder which holds my audiobooks and music in 4 sub folders. I link those 4 folders using the Sonos controller app from my laptop. The laptop is connected to the network with an ethernet cable. There are a bunch of Sonos Play 1 and a Sonos Playbar in the network.So under “Music Library” → Folders  I see 4 folders one of them is “music”.One day I see that in the music library the music folder has no entries and “No selections are available” is shown. As I had this issue I called support and they asked me to use a different folder and so I created a new one and moved all my files step by step over to a new folder. It took me 3 days to go through all the indexing and finally I had it working. Then I made some changes to a few files, about 30 of them and in the next morning I see that the whole index is gone. “No selections are available” was again shown in the music folder of the music library - no errors in the controller (Help → Errors Log) -

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A
2 years ago
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BH83Contributor I
asked in Controllers and Music services
App not showing output in volume screen.

Hi All, Is anyone else's app not showing what the audio output is when on the volume control screen? It's only showing in the system > about my system section. I'm sure it was still showing after the June update.

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2 years ago
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COMMANDER PROMPTContributor I
asked in Controllers and Music services
BLUETOOTH ISSUE: AGAIN

BLUETOOTH ISSUE NOW 2 YEARS OLD AND RESOLVED IS BACKI’m trying to do a rest on a couple of Play 1’s, and the Sonos 2 app on my iPhone is prompting me to turn on Bluetooth access in the settings for the app itself.  When you open the settings and go to Sonos 2, there is no on/off switch for Bluetooth whatsoever, just permission to access local network.  Weird right?  Not exactly the same as the old post I screenshotted but darn close. What do I do? Thanks

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2 years ago
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Pete501Contributor I
asked in Controllers and Music services
Apple Music Lossless ATV & Speaker Grouping

Just looking for a little more information and clarification around Apple Music lossless. Had a good read of a number of the topics in the forum and if I am right, I can stream lossless to my ARC when connected to Apple TV - so am good with that, all works fine including Dolby Atmos etc. If I group the ARC with additional speakers in different rooms (outside of the home theatre setup), since ALAC I believe is a supported codec, will I get lossless to the other speakers or will it use AAC. So in essence, if I start streaming from the Apple TV and not the S2 app, will I get lossless to other speakers  Also, be great if the S2 app would show streaming format for all the speakers in the same way that it shows the audio format on the ARC 

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2 years ago
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exit106Avid Contributor III
posted in Controllers and Music services
wish list: adding time constaints to volume control on grouped rooms

I  frequently rearrange my rooms to specific needs and group them for different intentions.  When I do this,  I need to establish the proper volume to each room, this might take more then a few seconds. When grouped rooms are inside the group, I need to have the individual rooms available for more then the default (which is more of less 5 seconds), so that i can adjust the volume to the proper setting. So I need some default in the prefs. that would give me more time to adjust my volumes inside my grouped rooms.  thanks

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Corry P
2 years ago
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mjzwackAvid Contributor I
asked in Controllers and Music services
Sonos Controller freezes when trying to add music library

 1465061451 This is my diagnostics reference. I cannot add my music library to the Sonos controller. When I click “My Music Folder” I just get a spinning wheel that the application freezes. Can Sonos look at my diagnostics report and see what is going on?

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controlav
2 years ago
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LeoGTrending Lyricist I
asked in Controllers and Music services
Why sonos S2 app does not recognize sonos speakers on hotspot device?

Hello, I'm using few Sonos speakers including a pair of Sonos play:5 V2 on a daily basis on my phone's hotspot 👌 It works like a charm for months and I'm able to control speakers from my MacBook or my wife's iphone whenever they are connected to the hotspot ☀️ Nevertheless, the hotspot device (my android phone) cannot see the Sonos devices in it's Sonos S2 app due to the limitation that Sonos app:1. Verifies if connected to wifi 🤔2. Searches for Sonos speakers on that wifi And the million $ question is: why the hell Sonos developers thought it's not "cool" to search for Sonos speakers on my hotspot? 😞 Why do I have to permanently use another device just because of this stupid check for wifi before searching for speakers? 🙃 #FeatureRequest 💪If one of you Sonos developers is passing by here, please enable the speaker search on the device hotspot when building Sonos S3, this will be a game changer for power users like me ☀️👍👌

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ratty
2 years ago
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sharar10Contributor I
posted in Controllers and Music services
Advanced eq settings

Hi, would there be a way to get advanced eq settings in the app. The bass/treble setting isn’t cutting it for me and I’d like to be able to boost certain bass frequencies while being able to cut down sub bass frequencies so that they don’t vibrate my room as much. 

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2 years ago
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Jeff_16Contributor I
posted in Controllers and Music services
3rd Party Integrationis

Why is there such LIMITED control abilities with 3rd party systems. In ELAN and I hear others, there are many limitations. It is only a very basic controls that are allowed and I hear that it is SONOS that limits this from Multiple providers. the biggest. can not browse through services to find stations, only can select from favorites can not use thumb up/down in pandora can not see the duration of songs. can not create events to turn off zones or play certain station if not already picked in favorites.  can not turn a zone to a specific volume. Would be nice to manage that when a zone turns on it is at the desired level can not create events to group zones together or apart  And more…. Please sharewe need to voice up and share with sonos that we need better 3rd party support. 

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melvimbe
2 years ago
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krcoombesContributor I
asked in Controllers and Music services
Combining SONOS With Legacy System

Hi,I just moved, and need to put my existing SONOS system back together, I also have some legacy equipment that I’d like to include.  (Most of this was incorporated previously, but everything is jumbled around into different rooms because the sizes and layout of the new house are different.)Specifically, I want to include a CD player, receiver, and legacy speakers. (I know; CD players are so 20th century. All my CDs have been ripped to my computer, and I play them from there. But I have a wife who will never figure out how to run the SONOS system from her phone. She also likes to use the receiver for the amazingly old-fashioned purpose of tuning into over-the-air radio, especially NPR.)  It seems that the right configuration is  CD Player  (RCA)=>  SONOS Port  (RCA)=>  Receiver  =>  SpeakersIt’s clear to me that this works to play physical CDs into any part of the SONOS system. However, it also seems that to play other SONOS music through the legacy speakers, I have to either

4864
buzz
2 years ago
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amun
asked in Controllers and Music services
Searching Amazon Music Unlimited

I must be being rather thick, but I don’t see how I can search for a particular composer in Amazon Music Unlimited. For example, if I search my local music library for “haydn” on the PC app, then I get a list of all the variations of haydn - I can then pick one and see all the albums under that composer (e.g. Michael Haydn, rather than Franz Joseph). This isn’t great, and is why I always use the folder view - but it’s better than nothing. However, if I search Amazon music, then there isn’t a composer tab, so I can only see a mish-mash of haydn related info under Artist or Album or Songs. On the phone app, I don’t even seem to be able to choose which dataset to search, but if I choose the composers tab then it only shows my local library. Neither the phone of the PC apps seem to find anything by Michael Haydn.What am I missing, please? 

87710
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2 years ago
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FPandaContributor I
posted in Controllers and Music services
Inappropiate advert with content which is adult only.

Dear Sonos Thank you for Sonosradio with smooth jazz.I am a normalt a very happy listener. Though, I have recently more times received the same advert for sex toys. In the advert there is a female voice who advertises sex toys which makes wednesdays special. I find this inappropiate when my 13 year old son is nearby. Off course I have raised him so that he knows what sex is. But sex toys in a radio commercial saturday morning just after breakfast? Honest? Will Sonos please return if you find this appropiate? Of course I could pay to skip the commercials. Normally I am OK with commercials but I didnt foresee a connection between Sonos and adult content.  

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2 years ago
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RadioclassicContributor I
asked in Controllers and Music services
deleting my account and selling my S2

I want to delete my Sonos account fully and also selling my Sonos Speaker gen2 to a unknown owner, I know about doing the factory reset, but just seems so complicated for a simple process.Anyone had this problem.

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R
2 years ago
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wottynattyEnthusiast I
asked in Controllers and Music services
Compatible UPNP or DLNA server on Mac?

Sonos specifications indicate UPNP compatibility.There is an option in the settings menu to enable UPNP functionality.After this is enabled, the UPNP servers on the local network should show up in the Browse Music area.However, I cannot find a UPNP server for the Mac that actually works.  Sonos cannot see any of them, even though other clients on the same network see them.I realize there is a “pay to play” feature to use PLEX’s proprietary system, if I am okay with opening my local network to remote access from the Plex servers in Virginia.  But I don’t really need another monthly fee and security concern….especially since the functionality I seek is apparently already built in to Sonos. The only media server I have read about working with Sonos locally is the Windows Media Server….which of course it not an option for my Mac.Has anyone figured out any Mac media servers that work like that? 

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Ken_Griffiths
2 years ago
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beynymLocal Superstar
asked in Controllers and Music services
What happened to KWPQ FM 103.3?

In Sonos Radio KWPQ FM 103.3 is playing some unknown ambient backgroud music. When I load the URL of the stream Sonos does play KWPQ FM 103.3. Does anyone know what's happening here?

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2 years ago
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PashaContributor I
posted in Controllers and Music services
Support AES67

Would like to vote for software support for AES67. PTP is in the AES67 standard, and that’s already mandated in Airplay 2, and already exists in the Sonos firmware. RTP also. SIP/SDP probably also. Oh, UDP also. Oh, IGMP also. mDNS/Bonjour also. It’s like the only thing left for Sonos to do is glue those pieces together. What’s not to like? Microsecond latency, real-time streaming, high-resolution audio compatible with a wide range of equipment, including my Sonos. The fact one can have an imperceptible output delay is a huge win. I could send an AES stream to Australia and back before Airplay-streamed audio comes out of my speakers. My system is ethernet wired, and I accept such a mandate for reliable audio streaming. https://en.wikipedia.org/wiki/AES67

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106rallye
2 years ago
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tvdinners2nightContributor II
asked in Controllers and Music services
Install Pandora on Sonos S1 app

I have a Sonos Connect and Sonos Boost that work only on the iPhone Sonos S1 app. I had to reset the  system and now I can’t find a place to add Pandora (or any other service) to the Sonos S1 app.Any suggestions are appreciated.

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Ken_Griffiths
2 years ago
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harleenhcw37Contributor I
asked in Controllers and Music services
Install S2 on android 8.1 with no Playstore

Howdy,I have a philips 10bdl4551t with Android 8.1 that I might want to introduce the Sonons ** App** S2 on to control the sonos speakers in the workplace. Yet, the philips 10bdl4551t is a genius screen and don't have a playstore, I have physically downloaded akp, yet it neglects to introduce. Is there an authority APK to introduce? *Moderator Note: Modified in accordance with the Community Code of Conduct.*

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J
2 years ago
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orchidhammerContributor I
asked in Controllers and Music services
MAC Number

How do I find a VALID MAC number for my Sonos Roam. The number on the end of the unit reads 1C:5373A-RM027.  My router software says this is an invalid MAC. I tried removing one or both special characters ( : and/or - ) with no luck.

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2 years ago
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This product should workContributor I
asked in Controllers and Music services
One Spotify account two devices

I have two Sonos speakers--one in my office and one in the kitchen downstairs. I listen to mine in my office while I work all day, and my family will pop into the kitchen and play music occasionally. However, Sonos seems to have changed this policy and will only allow Spotify to stream from one device at a time. I have the paid version of Spotify. I don’t understand why you wouldn’t let a family stream Spotify off of multiple devices--do you want us to pay for a new subscription of each device? Did I not spend enough money on this overpriced speaker system already? I feel like I’m paying premium prices for a less-than-premium product. I just want to be able to listen to music. 

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106rallye
2 years ago
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mrschapsContributor I
asked in Controllers and Music services
Update on volume normalisation for third party apps

Is there any news on when volume normalisation will be available for playing spotify through sonos speakers?I’ve just purchased 3 speakers for my business and I’m getting really frustrated at having to constantly alter the volume because the playback is either too loud or too quiet.If it’s not something you can/want to do please let us know and the reason why. I think we deserve an honest and comprehensive answer.

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M
2 years ago
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jrubbelContributor II
posted in Controllers and Music services
Now Playing / Mini Controller on AppleTV

Hi All,it would be so cool to have a Mini-Controller / Now Playing screen app for the apple TV.ThanksJesko

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Corry P
2 years ago
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PDP1Contributor I
posted in Controllers and Music services
need to set up a 2nd Sonos system using a different wi-fi signal

I have a Sonso Surrund sound system on my in-house wi-fi and I want to set up 2 Play One speakers at my pool on another wi-fi how do I do that? 

2023
ratty
2 years ago
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tnt_richContributor I
asked in Controllers and Music services
amazon music wont work

I have amazon prime / amazon music (not unlimited)When I try to open amazon music through sonos I get the message 'Request Operation Failed'I have tried to remove and re authorise my amazon account within the sonos app which hasn't made any difference.I have also checked my membership status in amazon music which is correct.After looking at previous threads these are the only suggestions but neither work.We've also tried this on my wife's phone (she uses apple where my phone is android) and we still get exactly the same message. Any help would be appreciated please? 

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Airgetlam
2 years ago
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tjm339Contributor I
asked in Controllers and Music services
iphone unable to control Sonos system outside

Have as part of my Sonos equipment thr old Sonos Amp that controlls speakers outside.  My problem is i have to be in house to control outside speakers.  Iphone wont connect to Sonos outside. How do i fix this.

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Airgetlam
2 years ago
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