Controllers and Music services

Is it Spotify or is it SONOS that determines what feeds/categories/sections are available within the Spotify service when it is connected on the SONOS controller?  I want to know who I should speak with because “DAILY MIXES” are no longer available to me via the SONOS controller, and some of the categories are using Spanish titles.  e.g  “Eschuchado receientemente”.

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:Albums that originally had on CD, cassette or vinyl. For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.Is any one else seeing this? Or is this just some accident on my system? 

Hi, I subscribe to the PlanetRadio service to listen to Scala Radio without the adverts. I have successfully used this feature on my Sonos system for the past year however in the last fews weeks, the Premium features are not recognised and I get all the adverts. My PlanetRadio subscription works fine on my iphone and ipad.  I have tried everything I can think of…Re-authorizing the service Removing the service and re-adding. Shutting down all my Sonos devices and starting up using one factory reset Play 1The problem persists. Does anyone else have a similar issue? Any solutions? I have contacts PlanetRadio but they’ve only suggested the basic re-authorizing steps. Tim.

Out of a sudden no Genres, Titles etc. anymore. On Win 10 PC as well as on iPad. The NAS is still seen by my Win 10 PC and a playlist plays.Seems like the whole index is lost. No idea why, as I had changed nothing, no tracks added or deleted, no nothing. Also in the PC controller I can’t select a new indexing, as it is greyed out.Solution: deinstalled S2 completely, downloaded and installed it again, as admin and allowing firewall configuration (which I most probably had done the last time before also). Then I was allowed to index and after this was finished, Tataaa! Works. Question is for how long, because a few weeks ago I probably went through this already, as  downloaded S2 install exe’s date tells me. This time I made a record of this.

Does the Beam Gen2 work with an Android TV & an iphone &/or Mac? 

Unfortunately, I chose to update Sonos to 15.4 last night.I can no longer play any music ‘on this mobile device’ which is what I use almost daily.Is this a ‘feature’ where Sonos will no longer allow play from Androids, or a bug???

I subscribe to Amazon Music Unlimited (UK) and, for some months, they have added podcasts to their service.  They do not appear at all, though, in the Sonos app.

The Sonos app cusses a mild headache. The app is awful and every aspect is so horrible that I don't know where to start.Please start over.I often end up using my phone, headphones or internal computer speakers just to avoid opening it.

Al reproducir desde la aplicación de alexa music y conectar el sonos amp no me da la calidad de audio HD pero cuando lo conecto con ariplay ahi si me la da ayudenme porfa

I have two new Sonos speakers on Sonos 2 in my house - I have just built a garden room with separate router and am trying to use on an old I now renamed play 5.  It’s not S2 compatible. I assumed as it’s a separate network I could simply use Sonos one but I can’t get past the message to use S2 Sonos trying to bullying me into buying yet another product.  I’ve looked online and there are instructions on how to remove my other components but then I can’t get into S1 - I love the sound but this company drives me crazy …… any advice on how to fix this welcome. I’ve even tried to set up a separate account with a new email and that’s not working as the network is ultimately connected to the same broadband connection.

Would love to add my playlists to the Sonos favorites. There’s no way to easily pull up my favorites once they have moved out of the “Recently Played” section or use automation to play a default playlist. It takes digging into several menus to get back to my perferred playlist. 

I want to download my Sonos Playlist (created from Apple Music) onto my iPhone so I can play on third party equipment if necessary.  I want to do this without WiFi as often am away from Internet.Can anyone help me.OR I have a Roam SL.  Can I hook it up to my phone and play my Playlist?Any help appreciated

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:Sonos: Stopping the service may interrupt playback notifications I can disable it if I uncheck the Background Services Notification, but this should not be the solution…Samsung S21 Ultra running Android 13 

Does anyone know when v11.9 was released on sonos s1?.. there is a bug with this version I discovered and am wondering when 11.9 came out… many thanks in advance 

Since Sonos is having so many problems, playing Apple Music. Is there a quality difference between playing airplay or Sonos app? Does it sound better coming through the Sonos app versus straight from airplay?

So the Plex integration doesn’t get HD or Hi Res flag in the interface when playing hi res files,When you “cast” from Roon over Sonos and it shows the signal path as being lossless again it doesn’t show the flag…Is there any way to get HD or Hi res flags other than streaming direct from local media library? Thanks

I have the Era 300 which I LOVE! But I would love it even more if the Sonos controller app on the Mac supported displaying the [Dolby Atmos] Indicator Logo when playing Dolby Atmos tracks from Apple Music.

Looks the names of my zones have been changed somehow in my sonos profile and it is causing some rooms to play music and one of my rooms I can’t get music to play. I looked at my setup and it looks like the names are different from what was originally set up I need to redo my configuration and start from scratch.  What is the best way to do that?

New to the Sonos ecosystem so this may be a stupid question 🫣 have an Arc, sub gen 3, connected to 2 Era 100s as surrounds. Let’s say I’m watching a movie and accidentally touch the volume buttons on one Era 100, does that throw off the volume of just that one speaker or does it do nothing? 

I confirmed “Radiko” not in service.But Japanese customer want to use “Radiko.”Are there any plan to add “Radiko” in the future? 

Can I be connected to the same sistem by wifi through the mobilie and connected by ethernet with my mac?

Guys, it is time: TIME for you to get with it and offer some Sonos Widgets for your iOS and MacOS apps. Also, I should be able to control my Sonos system with my Apple Watch. The iOS and Mac apps are getting pretty long in the tooth and both need some love. Widgets would go a long way in both scenarios.If you need some help, I suggest you just go ahead and offer a cartoon bag of money to these projects and bring them in-house:Menu Bar Controller for Sonos:https://apps.apple.com/us/app/menu-bar-controller-for-sonos/id1357379892?mt=12Lyd:https://apps.apple.com/us/app/id1451243766Good luck! 

I realize this is probably on Apple‘s end of things, but are we seriously stuck using the Sonos app to get Apple Music atmos audio? Kinda sucks we can’t cast Atmos songs to the Arc, in a similar fashion to the way that Spotify works. I know about AppleTV, but that’s not the most ideal. The Apple Music app seems to only allow Airplay. 

I just realized that some time in the recent past the rooms/speakers starting switching their position in the Rooms view if you select or deselect them. It seems to me that it wants to keep the selected speakers at the top and the deselected ones at the bottom, but that is terrible behaviour. If I want to transfer from one room to another now the list gets jumbled several times, and I alwas have to rescan the list and see where the item is I am looking for.If you absolutely must have the selected one at the top, do it only after opening the view, so that the order is kept while the screen is open, and if I close it and reopen it it gets build anew, but like this is is simply confusing. For a minute I thought I was in the Spotify app, that’s how bad it was ;)

I bought my first SONOS years ago, the S1. Absolutely love the quality, it exceeds many in the market.Found the app to be extremely inconvenient, frustrating, and unnecessarily complicated. Years after years I bought more of your product, I waited and waited for you to eventually improve your UX and UI, STILL AS FRUSTRATING AS THE FIRST DAY I BOUGHT IT -ALMOST A DECADE AGO. Setting it up today broke me and was a nightmare, please do something. All due respect to SONOS lovers, I respect you, but I need to be honest otherwise I would die with these words in my mouth. Please don’t try to educate me trust me I tried, I have been using it for years, and still is furious. To anyone in Sonos support, I beg of you, please stop it with the playlist only system for tracks. I just want to play my songs in library randomly. I had to create the playlist containing all my songs from the Apple Music library solely for your app. It was 10,000+ songs that I ticked by hand. You are making me so depresse