Controllers and Music services

BBC sounds has stopped working through Sonos app. I've uninstalled both apps but still when I try to add BBC sounds to the app it asks to authorise the BBC account but then goes to a "link not ready" page which just buffers. Does anyone know how to fix it?

this Problem: port range check netsh int ipv4 show excludedportrange protocol=tcp shows it’s in a blocked port range (start 3371 end 3470) is an exclusion disabled Hyper-V ( dism.exe /Online /Disable-Feature:Microsoft-Hyper-V ) tried netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 failed error message “Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.” (Port is used by a program) checking the port if it is used  Get-Process -Id (Get-NetUDPEndpoint -LocalPort 3410).OwningProcess and Get-Process -Id (Get-NetTCPConnection -LocalPort 3410).OwningProcess   failed error messages Get-NetUDPEndpoint: No MSFT_NetUDPEndpoint objects found with property 'LocalPort' equal to '3410'. Verify the value of the property and retry.Get-Process: Cannot bind argument to parameter 'Id' because it is null.Get-NetTCPConnection: No MSFT_NetTCPConnection objects found with property 'LocalPort' equal to '3410'. Verify the value of

Can not control volume from my cel phone

Have own Sonos system for 2 years and never been able to connect to Audible. Many talks to support and no solution. I live in Iceland and have Audible UK, but when I connect to Audible the authentication is always for Audible US. Support tells me that I have to change my Sonos Profile and live in UK. For many months my Profile says I live in UK but still the authentication is for Audible US instead of UK.Why don’t let user choose witch Audible Market u want to authenticate against? Like everyone else does it.

I don’t use Sonos every day.  But on the weekends it’s nice to use.  Unfortunately the constant requirement for updates forces me to stop what I’m doing, update my computer, update my mobile device, often restart my computer and device, sometimes unplug sonos or my router to reset.  It’s become so burdensome that Sonos is no longer a usable device.  This has been going on for years without any signs of improvement.  Sorry, no longer will I be a Sonos user

I have a weird one. Is Sonos Radio HD Channel New Wave down? Every other channel I try works, but not that one. It’s one of my favorites, but it isn’t playing anything. Just wanted to see if it was just me or everyone. 

I would like music to start playing on three different speakers at the same time. Thought an alarm would be best, but, even though there is a grouped rooms option, it only goes off on one speaker. A few questions for you pros:What is the purpose of that “included grouped speakers” option if it does not play speakers grouped together? I have multiple groups, in which the same speakers are grouped. How does checking that option determine which of the speaker’s groups are triggered? Finally, if there is no way to make this work, would setting the same alarm (to Sirius XM) on multiple speakers seperately work?Thanks all!  D

this could..i guess make some sense if i had the music was stored on a NAS or another PC on the network, but when i try to play locally stored Mp3 files from the very same PC, 80% of the time i get ‘an error occured the local>path>to>library>song.mp3 could tnot be found’. It gets even worse whe i try to play said music on the PC over network...but it does work 10% of the times. I reinstalled, reindexed, reset the router, firewall is fully allowing sonos service and client.

Will I lose my current SONOS playlists and have to re-create them if I upgrade to a new SONOS speaker?

Time was I could stream content from my Wolfgang’s Music account through my Sonos system… seems not longer. Anyone know why? David B.

I would like to play all the albums of one artist from Apple Music.  I can’t figure out any way to do this in the Sonos Controller on either the Mac or the iPhone.  I can do this via Alexa.  I can do this via the Apple Music app/iTunes via AIrplay.  Why can’t this be done via the Sonos Controller?

Hi - I have two Era300s, a spotify account and Philips Hue lights set up for a disco night.  So I need the lights flashing/beating in order to have the disco party.  I control the playlist through the spotify account which in turn links the sound to the sonos speakers and hue lights togetherProblem - I cannot crossfade the songs when using the spotify app on my android phone AND philips hue lights are synced.  Does anyone know how crossfade works in this situation?(crossfade works fine if just using the sonos app & spotify, but bring Philips Hue into the equation, and the crossfade option is “faded out” on the spotify app under user settings)Its doing my head in because when a song finishes, the philips hue lights return to ‘normal’ for about 10 seconds and only start flashing/beating when the next song starts, so there is this ‘gap’ between songs.  Crossfading would stop this as there isnt a natural end to one song, and start to another - it all gets mixed together. Hope someone c

I use the ambient music app Endel, but can only play it on my phone or over Bluetooth to my guitar amp. Would be great if there was an integration available for this service. 

Hi - new to Sonos (just got a Sonos One!).This is probably a basic question, but can’t figure it out. I set up the Sonos One very easily. I downloaded the Sonos app and added my Spotify account.So far, so good. However, I’d like to add my kids’ Spotify accounts to the Sonos One too. They have their own Spotify logins and their own devices.When I try to add another Spotify account on the Sonos app, it just tries to add my own (existing) account. I then get an error message saying that the account already exists.Anyone have any ideas what I’m doing wrong? I thought I may have to add the Sonos app to each of my kids accounts (logging in as myself on the Sonos app) - but is that necessary?Thanks in advance! 

I’ve been a SONOS customer for around a decade and I’m considering moving to something else….WHY? I don’t understand the app I don’t know how to launch anything I’m always confused I get lost in the menus and options Search doesn’t work wellI am probably a complete idiot, but I have difficulty navigating the new app...eventually, i get something to play, but I don’t really know how it happens.  I hunt and peck around and eventually, I get something to play.  Granted my home system is 10 Sonos Amps and architectural speakers - it is complicated.  But you almost need to stupify this down to a google search window that you can type in “Please, for the love of GOD, play Taylor Swift in my daugter’s room so she will start her homework.  I don’t care if you use Pandora or Tune-In or YouTube or Apple Music or any other source, but please please please start playing Taylor so i don’t have to try to navigate this darn app for another 5 frustrating minutes!!!” - I guess voice control might solve

I have a ton of playlists I wanted to share the lists with a couple buddies (just the lists not the actual music) SonoSaver (search for it on the web) does the job.I can save each Playlist as a CSV, convert then to Excel, clean up and sort to my hearts delight and pass along.

Bonjour,Comment fait-on pour régler le volume avec les boutons physiques d’un iPhone ?Merci

Can't seem to get initial set up with bbc sounds completed. The message says it's been set up, but then on Sonos it says there was an error.  

Can I set up my Sonos ERA100 using two separate phones? One is Android and the othe IOS.

Just been helped by Sonos to upgrade to a new Era 300. Received today and tried to add to existing system which is all fairly old products (2x Connect Amps Nd 2x Play 1s). Existing system operates with S1 app but new Era set up says it only works with S2 app. Supposed solution is to have two systems and two apps. Ridiculous - Sonos knew what I had in my system as they helped with the upgrade.  Very disappointed. 

Play different music in different roomsTo play different music on different Sonos speakers, you just need to select what you want each speaker to play and group the speakers you want to play the same music together. Once grouped, you can select what you want each group of speakers, or singular speaker to play.As mentioned above, speakers are accessed by tapping the Systems tab at the bottom of the app. From here you can group them, or ungroup them. this seems to no longer work. i have tried to find a solution on here  but to no avail, any ideas/ solution from anyone would be appreciated 

I’ve acquired a Sonos ARC and Sub, but since I don’t have a iOS device, I was waiting for a acquaintance with an iPhone Xs to come by to help me calibrate it using TRUEPLAY. After installing the Sonos app (not Sonos S1 … by the way its very confusing reading Sonos website refering to Sonos S2 when it is not call that), going to Settings > System, and selecting my only configured room/device there is no “Trueplay” related option in any section. Can someone explain how to get it to appear?

Hello,First of all I apologize if this question has been asked before. I tried to search for the solution but was unable to find the answer.I have two Sonos systems at home:In the Pantry: Beam Gen 2 + Sub Gen 3, connected to a Toshiba TV in the Pantry In the Living Room: Arc + Sub Gen 3, also connected to a Sony TV in Living RoomThings are working fine for both systems. I also have no problem playing same source in both systems.The issue is when I have to select which TV to play/disconnect from any of the system. Since both are connected to a TV, the Sonos App shows the same “TV” as the input names. I keep selecting the wrong TV as the source I want to keep playing because I have no clue which to select.Screenshot of what I’m trying to explain is attached.It would be perfect if I can rename the “TV” to “ TV-Pantry” and “TV-Living Room”.Is that possible?Thanks,Danny

In iOS14 Apple added a new feature to “Autoplay Similar Tracks” when a playlist or queue is finished.  Its supposed to continue to play similar music to what was on the playlist.  Similar to Create a Station that does work (but is fairly buried in Sonos and Apple), but instead it kicks in at the end of an existing playlist vs. creating an unending playlist from scratch like Create Station does from a selected song. See here https://support.apple.com/en-us/HT208383 Apple show an infinity symbol on the player to control this feature. Its supposed to be somewhat better than create a station as it has the context of the entire preceeding playlist when picking a new song, vs. a single song.

Hi, I just discovered today that other people on my wifi has been able to look through my playlists and music library’s without even needing to log into my account on the Sonos app- which I’m not too happy about. Is there anyway to fix this? I’m not sure why by default Sonos lets anyone access all the playlists from my music services