Controllers and Music services

Controller for Sonos on my iMac has just suddenly stopped working. It won't connect to my Sonos system. I have reset the controller, deleted the controller and reinstalled, reset my router and checked the firewall settings based on Sonos recommendations and yet it still will not connect to my Sonos system. I just get the message as seen in the attachment. When I deleted the controller and reinstalled, I set it up to connect to my existing system, however, it couldn't find it. So I did what it said and pressed the two buttons on top of my nearest Play5 and it came up with a tick that it was now connected, but then when I pressed OK, it just went back to the same screen as per the attachment. It will not connect. Any thoughts? FWIW, the iPhone app controller is working just fine. I am using OS X EI Capitan Version 10.11.6 and I believe my Sonos system is on the latest software as well.

It appears you can only use the master account on a Deezer family package so you can't switch between profiles to listen to another persons music/playlists. Anyone know a way around this or know if any plans are in place to change it?

I have various alarms setup in the house for different speakers and although I know you can set the duration to no limit, once the playlist reaches the end, the music just stops. Is there anyway to configure the alarms so that the playlist runs on repeat? I have had to set up eight different alarms for the one speaker, so that music constantly plays, otherwise the music would stop once the playlist ends.

Is there an ETA on when trueplay will be supported on iPhone 8 devices? I just installed a new sonos system, and I only have an iPhone 8x to use the trueplay function.

I often play music (Amazon Music as source) on all my downstairs Sonos (grouped). I also have a few notification commands coming from SmartThings and/or Webcore, to some individual Sonos speakers for certain activities. Examples: - If the refrigerator is left open > 2 minutes, the Kitchen Sonos should announce "Attention, the fridge has been left open". - When front door opens, after a certain hour, my bedroom Sonos announces "The front door has been opened". The problem: Even though I'm specifying the specific Sonos speaker to make the announcements, it always seems to come out from the GROUP that I had previously played music from. Any suggestions? I checked, but I don't see any 'ungroup' options in SmartThings or Webcore. By the way, same thing with Echo.... If I say "Alexa, play jazz on living room Sonos", but previously the LR Sonos was part of a group, the jazz will play on the whole group rather than just the living room.

Hi, Team Sonos. I remain one of your biggest fans. The SONOS system is one of the best investments I ever made. Thanks! Here's a suggestion for future development: in the player, when choosing "Play All" for a selected musician, SONOS organizes all songs alphabetically. Another nice alternative option would be to allow sorting by album / track order.

yea, no joke. why on earth sooo many software sonos updates, i mean not even IOS requires that many. to be honest i would fire the lot and start from scratch.

Seriously its about time we got one. Hey you can even use Xamarin if you want one codebase for iOS, Android and Windows, UWP (windows 10 and Xbox).... A Cortana skill would also be nice and usable from these devices as well. Some love for the Microsoft user community would be appreciated

These are two quite common problems I have with my Sonos system. 1. I've noticed that quite often when a new unit joins the network (someone coming home with their iPhone, waking a sleeping computer e.t.c.) Sonos will mute and often skip to the next song. I'm quite sure this has to do with DHCP-intervals. So for some reason when a unit gets it's IP refreshed Sonos will lose connection for a while. This could be an issue with my router but since it's a year old Airprort Extreme I would expect it to hande these things quite well. Is there some other Wifi router that is considered more superior in the Sonos context? 2. Another issue I get quite often, especially with the Mac OSX Sonos controller is that it fails to refresh completely. So if I open my laptop and switch to the already running Sonos Controller it's either completely blank or it fails to update to the songs currently playing. Since there's no refresh button a complete restart of the contoller is the solution which feel

Not always but quite often, when I select Sonos from the Airplay devices in iTunes, I get a message "The AirPlay device “Sonos” is currently in use. Please select another device." This is even though Sonos playback is stopped. Is there anything I can do to get it out of that state? Anything to make sure it is not in use? Other than clicking stop, which I have already done? Please note: Sonos Airplay is already set up and works most of the time.

I have installed the Sonos Controller app on my Windows 7 computer, but when I attempt to add my Music folder I get the following error: Sonos was unable to add the music folder Reason: Unable to add the shared folder "\\Computer\Music" to your music library (1002). I have tried connecting to other shares without success.

This new app is a real turn off, not intuitive at all, the colour white against white is awful. Doesn’t flow at all. Sonos, you need to fix this fast

With the most recent updates to the Sonos app, both on my CPU and mobile device, cover art that was displaying before, no longer is. Is there something I need to do to address this?

I have been using Sonos since it came out and really never had a problem. Today my app updated and phone is not able to see either my Mac music library or the music on the phone itself. What happened? Gabriele

I'm playing Pandora Shuffle through SONOS system.  Occasionally I'm hearing tracks that I really don't like and the Thumbs Up/Down functionality is missing.  What's going on with that?

I recently updated the Sonos Apps on my Windows 10 laptop and Android phone. (SONOS's Forced upgrade to version 8.2) Then the Pandora (Standard Account) Thumbs Up/Down buttons are missing. I just used them a few hours ago until the App update. Does anyone notice the same? Any idea why the existing working function is removed by SONOS? Any insight on this issue is appreciated. Thanks!

The only issue is since the new app it never finish up it alway fails. The whole SONOS eco system has gone to pot, but rest assured they are listening and working on it.......

I saw posts up to six years ago asking for more options on the duration of the Sonos alarm function. Seems like a simple request yet nothing has been done. Lets face it, we mostly use the alarm function as a scheduler because it's our only choice. I use it daily so I don't miss my favorite Internet radio shows. Problem is I need it to stay on for 3-4 hours, the length of the show, and my choices are either 2 hours or "indefinitely". I've seen others who need shorter alarms too, say 30 second to 5 minutes. I say why not just let the users decide exactly how long to set it for? Can we PLEASE get this on the next software update? Even just adding a 3 hour and a 4 hour option would solve my issue. Ultimately though, Sonos needs a separate scheduling function so the alarm can be an alarm and the rest of us can set Sonos up to work with better our lifestyles. Thanks, I hope someone at Sonos reads this.

This isn't one of those table thumping demands asking Sonos to stand to attention and fix what I don't like. I know these forums don't work like that. However it's been nearly 2 weeks since Sonos's rather bullish launch of the V8 app, and I'm sure they weren't expecting the tidal wave of dissent that has followed. Now, before I go any further, I know there are people out there who jsut love the new app, and there are those who love the new black and white colour scheme. And I totally get that the the people who are unhappy are more likely to post on these forums than those that are happy. However, regardless of which side of the fence you sit on, this very public display of dissatisfaction is not a very good for the company or its users. So maybe it's about time Sonos now made a statement -- not in reply to this or to me, or even on this forum, but something to say where the company stands which v8. Is it the vision the company sees for the app (and something we'll ha

Setting u p a system in my downtown apartment. Have one at home. Setting up new account for it but after is finds new One on network and i log into new account is says app needs updated. Click on that and opens app store then opens app but no update needed. Stuck in an endless loop. Can't et up system.

Hi All, A while ago I posted information about a Kodi addon controller (XBMC at the time) . Since then it's home has changed location and some poeple on the Kodi forum have struggled to find it. It's new hosting is the following repository: http://www.urepo.org/Addon.php?t=15520 Thanks Rob

The volume buttons on my iPhone and iPad don't have any effect in the Sonos controller app after installing iOS 11.2 beta. Am I the only one experiencing this issue?

Has anyone found a way to stream Sonos sound via Sonos' PC software through your PC's soundcard? Basically use your PC as a player?

As Sonos asked for constructive criticism and feedback in response to the 8.0 backlash, here's my take on it. WHAT"S WRONG WITH IT? The new app has quite a lengthy list of issues. Several of which aren't even points of debate as they are so obvious. I'll start with quickly highlighting those before moving on to the fundamental problem, which is the new way of navigation. Too bright The new predominantly white design is a problem in any context with dimmed light (evening living room, bedroom, etc). It's no coincedence in this regard that GPS systems have a night mode In addition the elements that did remain black - like the current room or the nav bar - don't draw attention and feel inactive. When switching rooms for example, I'm inclined to tap the room a second time, as making the current selection darker just doesn't feel like on. Big and bloated Pretty much every overview in the interface has become big and bloated. Because of that, these screens do no

I have just updated my Play 3 with update 8.1.1, now nothing will play, I can not add anything to queue, either on my dest top or mobile app. Are songs aware of this issue? Any help would be greatly appriecated.