Controllers and Music services

Everything I have found says that Sonos Connect sold after 2016 should be S2 compatible? I bought two Connect in 2017, one on October 5 and another on October 7. Both were sold by Amazon Inc directly (not a 3rd party seller) but the Sonos S1 app says only one is S2 supported? I paid the exact same price for both of them and they look identical yet in the About My System they are clearly differentS2 compatible is Series ID: D100 and hardware 1.22.1.4-1.1S1 compatible is Series ID: C100 and hardware 1.17.5.5-1.1 Did I get ripped off?

HiI have been using Sonos one product for more than a year now and with occasional hiccups it was mostly working fine. However after I recently updated both Sonos and Apple TV, I am having connection issues. Sonos does appear when attempting to connect with Apple TV but as soon as it connects it just plays for a second and then goes silent. Playing any songs. Directly with Sonos app is not an issue at all. But it doesn’t connect with my YouTube app on my iPhone X either. It is very frustrating. I have tried to reset my router as well as Sonos and appleTv but avail. I was wondering if anyone of you facing similar issues and have any solution for this problem. Any help will be much appreciated. 

Recently upgraded to the s2 app after using the old one for years. i have multiple vlans setup at home, I have Sonos speakers on vlan10 and then my controllers on vlan20. Been working great until I upgraded to s2. I found some ports have been changed which I added to my firewall. This sorted the issue for controllers on iOS and Android, but my windows controller can’t discover the speakers.using wire shark I can see MDns and ssdp being sent out, I have some other devices on vlan10 respond to mdns but none of them are the Sonos speakers. any ideas?

Since version 12.1 (60381140) of the iOS S2 app, on fresh starts (initial run, after force quit or idle eviction) I’ve been prompted to ‘Add a voice assistant’ every time. I never want to set up either of the options available, and would very much like to not have to dismiss the prompt randomly.

I recently purchased the Sonos app 2nd edition  to play music on my patio speakers.  Unfortunately the amp can only work with the S1 app while everything else I had works on the S2 app.  I’m guessing due to this and not wanting to spend the money for the upgrade, I need to have everyone back on the S1 app.  Anyone know what I need to do to do this?  Do I have to delete the Sonos S2 app and add all of my products to the S1?  Any help would be greatly appreciated!  

I have two play one’s, play 3, beam and an Ikea speaker. I’m Sonos from the begging and thought it was great until S2.I had a bridge (as that came packaged with Sonos early days) and when I migrated to S2 and completed the compatibility test the bridge was the only thing not compatible. Not wanting to spend another £99 and having a £200 dual band router i removed the old bridge. I had lots of problems with the S2 app not see the devices, read the support articles and setup a dedicated “sonos” network on my router on 2.4 and connected the units through that. I’m so frustrated with the whole inconsistency of my setup now Ive had enough of it. The app will randomly show me all my system then the next time it will be minus the Beam. The two play ones I use for surround rears disconnect themselves. I have re-added more then twice now and i got up today and the left speaker had reverted to its old standalone config before i paired them up?I understand the need to move forward but i pretty mu

I like to listen to radio planeta from spain from my sonos in the UK. Its stopped playing along with other stations. Any idea why?

We have two Sonos setups, one in our apartment/office and one in our farm-house. Both sites are connected with VPN and use different IP-networks (192.168.17.0/24 for apartment and 192.168.16.0/24 for the farm).Since the Controller application or iOS apps are connecting to the last known IP, we have firewall rules blocking the Sonos-devices from sending traffic in the VPN tunnel so the iOS app will be slow to start when moving between sites since it is scanning the local network. This has been working for years.Now after the 12.1 update we have noticed that the Music Library settings are the same at both sites, leading to problems for us since the NAS:es at each site are not reachable due to the firewall in the VPN. Both system list the NAS in the 192.168.16.0 network when before 12.1 they listed the local NAS. I have tried removing the Music library setting and re-adding at each site, but the setting shows up at each site leading me to think it travels now with the iOS app instead of b

As the topic states, this started happening recently and it is completely unwanted and IMHO inappropriate.   Anyone else having a problem with this on the current Sonos controller (both MacOS and iOS)?   

I have just been advised by Google that the Google Play Music service will be suspended later this year and replaced by YouTube Music.  Their advice is to transfer my Google Play Music library to YouTube Music, and they have provided tools to do so. My question is this. My current Google Play Music subscription is a free one, providing storage for a 50k song library which I can access directly through my Sonos systems.  Sonos only currently provides YouTube Music access to Premium (chargeable) accounts.  So with this change, will Sonos extend its support to free YouTube Music account holders?  

How come Sonos takes away a feature that came WITH the product??? And without even asking their fellow consumers!!! We are the ones who buy their products!!! It’s been months since i can’t play my Itunes music. If i can’t play my music on a Sonos speakers, why would I buy it?PUT IT BACK.

I’ve been using Tune In via my Sonos app and software for many years now with much success. I’m currently using the Sonos S1 Controller on my laptop and the app on my Samsung S8 Android phone. Most of the Tune In stations work fine but when I went to listen to the Auburn Football pregame show this past Saturday afternoon on Tune In via  the Sonos S1 Controller or app I got a message that said - Auburn Football and below that - Auburn University - AUSN Identifier 1. This is the first time I haven’t been able to listen to the Auburn pregame show using Sonos and Tune In so I was surprised. For the most part any other Tune In station on Sonos worked perfectly fine. I deleted the Auburn Network on Tune In and added Auburn Football back but no luck. I’m still getting the same message and no audio - Auburn University - AUSN Identifier 1. Can you please help me to resolve this issue? Thanks very much. 

Bonjour, Je souhaite vous dire que je trouve scandaleux de devoir supporter de la publicité sur les chaines SONOS. Autant je peux la supporter pour un service gratuit, autant je vous rappelle que SONOS est payant !

Can night mode to be schedulled? Same like on the mobile phones.

Hi,So, it seems that that many of my saved stations are (now) geo-locked. Can anybody then recommend a service that is not geo locked? The main reason that I bought the Sonos product is so that I can listen to these stations!

Migrating from S1 as Connect has died. Set up new Port no problem. Playing Spotify through my amp no problem. But can't connect My Play 1 or PlayBar which were part of the S1 system.  Tried to remove them from S1 controller but no luck.  Any ideas? Thank you.

Goededag,Wij hebben Sonos connect en meerdere  Sonos connect-amp via utp aangesloten.Omdat het wifi signaal niet sterk genoeg is in ons huis hebben we Wifi-versterkers geplaatst.Dit zijn de Tp-link M4 versterkers die via Ziggo kunnen worden aangeschaft.Als de wifiversterkers aan staan kan de App het Sonos systeem niet meer vinden. We hebben de versterkers dezelfde netwerk naam en wachtwoord gegeven. Kan dit opgelost worden met de wifi-versterkers aan? Mvg Ron

Hello, I know that the Sonos App displays a Dolby Atmos icon when my Arc is playing an Atmos Title but when it’s just 5.1, should I expect a Dolby 5.1 Icon? Thanks 

Hello. I’m new to Sonos. I’ve ordered two Sonos Ones and a full Arc entertainment set. They are coming the end of the week. I was wondering if there was any where that shows when software updates for these devices come out and release notes for them? Can’t seem to find anything. Thank you 😊 

Has anyone else had problems playing 181.fm radio stations. My stored favourites just don’t play anymore and don’t come up if I search. 

Would anyone be able to provide the URL to add Real Radio 518 to Sonos?  It’s a station on live 365 radio.  Thank you.

I’m running a pure S1 system.  My 10.6 iMac controller says that there are updates available but I am not sure if it’s going to update to S2 and screw things up royally.  How can I tell if this is safe to do?  The components are all saying that they ar on 11.2.3 Build 57381090.

Hi...I have a playbar, couple of 5’s, couple of 3’s, couple of 1’s...since I installed the updated app, it randomly keeps crashing, even a minute or two after I used it...more often than not it’s default message is “unable to connect to system”. Its incredibly frustrating when all I want to do is adjust the volume, but then have to spend 15 mins re-booting the app, my phone, the system to perform a simple task. I’m nearly at the point where I’m ready to junk the whole damn lot and change to a different system, I never had these problems with the previous version of the app.I’m assuming I’m not the only one suffering these issues, so where’s the central support?the issues I regularly have is the “unable to connect, try again later” message. Its appearance is inconsistent and can be when i first use the system on any given day, a few seconds after previous use..to get it going again, any of the following may, or may not work, depending on what mood the thing appears to be in:Shutting the

I can transfer my Spotify to my Sonos, but can you transfer a Sonos playlist to my Spotify??  and how??

I have a Samsung PN43F4500 tv. Recently we just got the Sonos playbar. Setup was simple as always. The only issue is the TV displays this (see attached pic) message and won’t go away for 8-10 seconds or by clicking ok. Is this a glitch? Any way around this?