Components and Architectural

I recently purchased the Pro-ject Debut Carbon and a Cambridge Audio Solo to connect to my Sonos Port. The Cambridge Audio Solo is a PreAmp for MM cartridges. The TT came with a Sumiko Rainer. I connected everything to the right ports. The Sonos App on the line in shows music but nothing is coming out. I’ve adjusted the volume in the settings. I even called Crutchfield support and they sent me a new PreAmp because the tech thought that might be the issue.  Now I’m on my second PreAmp with the same result. This brings me to the all Sonos gurus here. I would so appreciate some help. 

Hi team.  I have recently bought a port assuming I could connect my turntable to the line in and then have it wirelessly send audio to my arc/sub.I've got all devices connected to the app and playing a record currently but no audio coming out of arc and I can't seem to work out where to make this happen. Any ideas or do I need more equipment? 

I have two sonos system1)Sonos arc + 2 sonos one(gen 2). this system acts as my home theater2)2 sonos connect which are connected to amplifier that plays sound in two different zones of my house. my app identifies only one system at a time. My app randomly selects only one system. So, if my app recognizes “sonos connect system”, i cannot control my home theater system.  I have orbi mesh for my wifi.  any solution so i can operate both systems simultaneous while at the same time keep them separate.  thank you in advance

I recently upgraded my Sonos system from Connect to Port. As a result, I had to upgrade from S1 to S2 as well. Before all this, I had no problem accessing files on the external fileshare HD that I have connected to the USB port of my Asus AC5300 Router. In the new situation Sonos won't even let me restore my music library from the fileshare HD. After a few minutes of apparent indexing it just quits and says: “The device where the music files are stored may not be powered on,” (it is) “the path may have changed” (it didn’t). This is very annoying, since it means I can no longer access my music collection (painstakingly converted from thousands of CDs) the way I could before. Does anyone recognize this problem?

I purchased an Arc and Sub to replace my receiver based 5.1 system and have been pretty impressed so far.  I have some existing B&W in-ceiling rears so today I added an Amp to power them.First disappointment was finding out the line-in is disabled when in surround mode.  I can’t find anything on the product page mentioning this. Major bummer as I was planning to connect my turntable to the Amp.But most importantly I’m getting no sound out of the rears in the surround configuration.  Nothing with Dolby Atmos, nothing when streaming music, and nothing when I run the Architectural test tone.  If I separate the Amp from the system it plays 2-channel audio and the Architectural test tone no problem.  Add them back to the Arc + Sub system and nothing.Setup is:LG OLED eARC to Arc Soundbar (wireless)Sub Gen 3 (wireless)Amp (hardwired)Any suggestions would be majorly appreciated.  Thanks.

What is wrong with the Sonos app? Almost every time I try to use it I get the “Unable to connect, let’s fix it” error. I haven’t changed the network or the router, all my Sonos products are exactly as they were, nothing has changed. But I’m expected to go through all the setup again, which usually takes about 10 minutes (“This may take 1-2 minutes” ha ha ha). Usually it completes and says it still can’t find the devices, but then I can usually exit the app, go in again and it’s all ok. Sometimes I can open the app on a different device and it’s all working ok. It’s infuriating.My Sonos One is always usable with Alexa, but the Play:1s can only be used via the app, so are effectively out of commission until an app on a device (Android phone or iPad) finds the system again. 

I use my Sonos Amp for on line music only. Why does the app say the TV will stop playing if I continue.I have never connected it to the TV??????

I have a whole sonos wireless system (sub, surrounds (One SL), beam, move and even boost). It is all wirelessly connected and cannot be connected to my Denon Amp by wires as it is not nearby.I am interested in knowing what sonos device is required or what steps I need to follow in order to be able to connect all my speakers wirelessly to the Denon Amp  Denon AVR S760H).Reason: I want to use a Projector with it and in order to be able to use playstation, blueray and other devices, I need the amp.PLEASE HELP ME.

I upgraded to S2. I have a new ARC and a Move that play fine. But the system becomes unstable when I power up my Play1 and Connect:Amp. How to solve this problem?Likely causes to check out?

I just added a Sonos Boost and everything works great (all speakers are showing WM: 0). My question is, the speakers are also still showing connected to my WiFi network in my router app, so can I just remove my WiFi network from the Sonos app list, or does it still need that in order to work properly?

I have a Vizio TV with Sonos Amp connected to ARC port and fire tv stick connected to another HDMI port.  All is functioning well, except randomly, a stream will pause OR stop and go out to the main fire stick menu or even the main smart tv menu.  Any troubleshooting suggestions?TV is updated to latest firmware - though it is a few years old and there hasn’t been an update in a while.

I’d be grateful if this issue could be raised with Sonos support.For several months now my Sonos S1 system has been unable to play content from my remote Plex server. The problem may also apply to Sonos S2, but I haven’t tested this. It used to work without any issues.The symptoms are:The Plex server content can be searched from the Sonos apps, and items can be added to the queue without problems. When one attempts to play the item(s), playback will immediately fail with ‘the connection to Plex was lost’. This applies to all content.The issue can be fixed by setting ‘Network > Secure connections’ to ‘Disabled’ on the Plex Server. It then works perfectly. This hints at a problem at the Sonos end, in making secure connections to Plex … but it could be an issue at the Plex end, or a mixture of the two.This is not a workaround, however, because apart from the security issues it presents, it also breaks remote access from all other Plex clients, which require a secure connection.Note tha

Hi,I bought a Marantz amp pm7000n. The intention was to connect my turntable to the phono input, connect my marantz cd player. I want to use my current pair of Play 5s. I have a Sonos port. I am unsure how to connect the Sonos port to the marantz amp so the sound from the turntable and the CD player comes out on the Play5s. Thank you. 

I have a Sonos Boost, 4 Play1s and 1 Play3 and they are all currently connect to my wireless router.  How do I now move the Play1s and Play3 to the Boost?

I don’t have a Port to test this out on so I’m hoping you can help me out. I would like to replace my Connect with a Port so I can have Airplay2. I want to keep the Port in fixed volume, but am wondering if Airplay volume could still be controlled through the phone even with Fixed volume set on the Port. I like “fixed” for most of what the Port would be used for, but I am hoping that the fixed setting doesn’t block the Airplay volume control. 

hi therei can stream music from my macbook pro to my sonos amp via itunes without a problem, but when i stream the audio from a film (or any video) to the amp, it often hiccups and/or cuts out. toggling the audio output off and back on or unplugging and replugging the amp sometimes works, at least for a while. but the whole thing is finicky and weird. notably, we have no problems streaming audio from video via an ipad or iphone. sonos software is all up to date as far as i can tell and it’s a 2017 macbook pro running 12.6.2. there is a projector involved, but i can’t see how that would make a difference in the laptop/sonos connection (and we use the projector with the ipad as well, with no audio issues). has anyone experienced anything like this? i haven’t found anything online about this specific issue. 

Sound quality overall poor, particularly vocals. Sound is scratchy. Sound quality is worse playing older records. I use a vintage Yamaha turntable through a preamp 

HiConsidering picking up a Port as I have an Audio-Technica AT-LP120XUSB that I'd like to connect to my Sonos setup. I’m a little confused by the information regarding compatibility of Port with Sub (Gen 3) and not sure if I need to go for Amp instead.Turntable has a built-in pre-amp so Port is there solely as input for Sonos. I’m not using an external third-party amp or other speakers. If the Port is connected to Arc/2 x One/Sub will it be able to pass low frequency content to the Sub?Trying to avoid spending more for the Amp as I don’t have any plans to get wired speakers.Thanks in advanceGavin

Hello!I wanted to add a Sonos network to my parents’ existing receiver/speakers/CD player/tape deck/turntable setup. Looking at it, I thought I needed a Sonos Port, and got them a Five to add as well.I’ve been working on it and can’t get sound to go through both the Five and the existing speakers at the same time. I don’t see a way to connect from the receiver to the Port (photos below), but when I run the CD player into the port, the Five works. When I then go from the Port out to the receiver in, no sound comes from the existing speakers while the Five still works. When I take the Port out of the equation, and plug it directly into the receiver (as it normally is), the existing speakers work just fine. Any suggestions?  Thanks! 

Hello,I have a Pro-Ject T1 Phono SB that I bought a year ago but haven’t used in several months. Now when I turn it on, the turntable does not spin. It seems to me like I am missing a piece that would insert into the silver wheel that then turns the clear plastic turntable. The silver wheel is spinning but is not in contact with the clear turntable so the turntable does not spin. It seems like I am missing a piece but I’m not sure and can’t seem to find a manual or anything online. Is anyone able to offer any insight? Thanks so much 

I have a Sonos Beam connected via ethernet and a Symfonisk Lamp connected via WiFi.I always used the Airplay share from Apple Music to play on my system and until now it has worked quite reliably. But a few days ago, my Beam stopped working, it says ”Unable to connect to Sonos Beam” when I try to start AirPlay. The Symfonisk Lamp still works and also when I try to start music from the Sonos app, everything works fine.The things I tried:Remove the ethernet from the Beam and try to connect via WiFi Turn off and on bluetooth, WiFi, airplane mode Restart everything: speakers, router, iPhone Start to play from a different device: I tried from an iPad and a Mac, but the same resultAll my software is on the latest update. Any idea what else I could do? Thanks!

Hi All,I was hoping for some advice from the community.I have 4 ceiling speakers (non-Sonos) connected to my Sonos Amp but want to purchase a wireless speaker like Sonos Five to augment the room sound. If I play my music through the Sonos App on my iphone using Spotify for example, will there be a lag between the wireless speaker and the 4 wired ceiling speakers? I would appreciate any advice. Sincerely,John 

I am interested in the Sonos Port. I am interested in connecting my record player to the port to play on my Sonos speakers.  I am also interested in connecting my amp and speakers to the port so I can stream music to my Sonos speakers and my amp/speakers.  Can I use both the input and output connections on the port at the same time? Thanks

Hi !I just received a new Port to work with my Pro-Ject turntable ( purchased at Sonos...)All seems well, easy to set up and recognized. Line-in is all set up in my Sonos Input Services. Lights are all white on my Port….. I even checked all my System Preferences, and it all seems in-line.The hitch, there is no sound. It looks like it is playing in all rooms, etc…..HELP!!Thx, Jim

I have a new pro jet turntable and I thought I could use it wirelessly with my sonos system. Apparently not.Can I get a second port and use it that way? I don't want the TT where My Rack of equipment is.O r should I purchase a Victroia TT?Thanks Dean