Components and Architectural

hi , I hope you can help,I have a Sonos Connect linked to a Linn amp and speakers . The system has been giving an unpleasant and constant crackle  .I've replaced the connections and changed the power source but this hasn't helped  . The problem seems to be when I activate my other Sonos products: a Sonos One and a Sonos Connect amp in other rooms . Have you any idea why this is happening .thankyouBrendon

Hi all,For too long, I’ve put up with terrible performance from my Sonos system (frequent drop outs, frequently have to restart the iOS app to get it to connect to the system).I’ve resolved to connect each speaker via Ethernet in the belief the task would be relatively straightforward to implement - just a question of getting an Ethernet cable to each speaker.I’m starting by trying to understand the Matrix.Many items come up as ‘undefined.’ Is there a way for me to change that so the Matrix is more useful? The bottom left cell is coloured red, which I believe means an active, but poor wireless connection. Yet it’s hardwired via Ethernet. Am I incorrect to think it should be grey?  For background, I’ve got a Linksys Velop MX5300 router and a couple more of those as nodes. I’ve also got some switches plugged into the MX5300s in order to expand the available network ports.Thanks very much for any insights you might have!cheers, Andrew 

I received my Sonos Amp and I plugged my turntable and a TCL TV (via HDMI ARC). I have no problem listening to music but not with TV. I syncronized TV in the app and it seems everything was ok, but It doesn´t sound. Anybody has had teh same problem?

Bonjour,(english message will fallow)Existe-t-il un manuel français pour les haut parleur sonos architectural INCLGWW1? Is there a French manual for the Sonos architectural IN-CLGWW1 speakers?Merci/thank

I have a sonos amp thats hooked up to in wall speakers and a tv in my basement.  I use spotify as well to play music on them occasionally.  Whenever I choose to play music in the basement and then stop it and leave, it repeatedly turns back on and starts playing the music I was playing again and again at random.  it could be every 5 minutes or in the middle of the night.  How do I fix this?  I’ve closed the sonos app many times, tried only to use spotify, reboot my phone, reboot the amp (I don’t want to do this as a standard fix), and I don’t even have a really reliable fix.  How do I stop this from happening?

Sonos account online but showing no products registered.Sonos s1 app showing Account details as ' Sign in' but I have already signed in but it doesn't register login details.Mobile connects to Connect amp but cannot update product therefore cannot use it. Sonos chat cannot fix problem. Thanks

I recently purchased a Sonos Amp and I am experiencing a constant, slight hum coming from the unit, even when it is not playing music or when no audio cables are connected (except the power cable).The humming is faint, but noticeable in a quiet room, particularly when I am working, as the Amp is placed on my desktop.I have used multiple audio devices in the past, but this is the first time I am encountering this issue.Is this normal behavior or could there be a problem? Before requesting a replacement, what steps should I take to troubleshoot and potentially resolve the issue?

I have moved into a house with Connect:Amp installed (I think it is likely more than five years old) I have installed the Sonos 1 app and it can find the unit after I turn it on with a factory reset (power on whilst holding the top button (mute button).  The app then asks me to press and release the top two buttons (mute and volume up) but then never proceeds beyond that. The unit light starts flashing orange. The Connected:Amp is connected to my router via an ethernet cable and is connected to the same network as my iPhone

I have the Sonos Arc and have my Amazon Music (Unlimited) and Pandora accounts connected. In my Amazon Music app settings, I am using the default Loudness Normalization. That’s supposed to “play all songs at the same loudness level.” However, that is not at all happening. One song will play at a good volume, then the next song will be extremely loud. It doesn’t seem to matter whether the song is HD, Ultra HD or Atmos. How to remedy this so that they play at one level on the Arc?

Hello! I’m trying to connect Pro-ject Essential 3 turntable to a Pro-ject Phono Box S2 pre-amp to the Sonos Amp. I get the vinyl to play for about 5-10 seconds (sound is great) and then the sound cuts out and no sound continues.  Any recommendations or suggestions?

I’m attempting to assist a neighbor setting up existing ceiling speakers to create a home theater as well as a second zone for music.Currently have 4 working ceiling speakers (front L & R, rear L & R) as well as a SONOS Sub and soundbar (neither of these SONOS model or generation unknown)Have purchased 3 AMP’s with thought of using 2 for home theater (1-Front L&R, 2nd Rear L&R and 3rd for speaker pair in different room).WiFi is in room behind TV room so signal great & not planning on using any Ethernet connection.Looking for details on how to create “Home Theater” room especially AMP grouping and achieving correct configuration for Home Theater. Thanks in advance for your assistance on my journey

Hi,I’ve got 3 active speakers of Bang & Olufsen that I would like to keep and to use with Sonos Port ;)2 front Beolab 18 1 sub Beolab 19I tried to connect the 2 front speakers with RCA cables directly to the “out” of the SONOS PORT and it works well ! Both speakers turns ON and the music is playing.Do you know how to add the sub Beolab 19 ?Do you know if this is possible to connect the BEOSOUND 9000 to the input of the SONOS Port ?Did anyone tried it? Thanks !

Hello, I have a sonos ARC which is connected to my TV for it to play through. I have now recently purchased a sonos AMP because i have a very old record player i would like to connect.  I believe i have setup the record player to connect to AMP properly, and i have added AMP to the sonos app.  What i want to do is have the AMP play through the ARC as my speaker but i dont see any way to have it do that. When it added AMP to the app, it added it to living room 2 instead of living room where my ARC is (no idea why). There is an option to connect the AMP to the ARC as a “surround sound” via a setup dialogue, but when i try to do that, although it seems to show my ARC as an option, when i actually select the ARC, the whole app just crashes.  I think the setup i want is pretty simple. Record player to AMP. AMP to use the ARC as its speaker. so essentially my record player is using the ARC as its speaker via the AMP but i cant for the life of me figure out how to do that. Any thoughts? note

I recently installed a new NAS on my network and in trying to add the network path in the S1 software it dont appear to want to accept it. I can add it no problem using the S2 software but not the S1. Also, I cannot seem to delete the old NAS from the S1 software.  Anyone have a suggestion on what may be causing this?

Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp.  I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am.  My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price.  Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are:  https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to hearing your views. Thanks.

*I reposted this to a Discussion thread. Not sure how to delete this post though.* Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp.  I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am.  My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price.  Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are:  https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to

Sonos system works fine with streamed music, and is almost fine with playing music from my WD My Cloud Home NAS directly through the speakers, but the Connect amp often finds it hard to make a connection to the NAS or begins a song and then drops out (in which case I get an error message warning me the wifi is unstable. This has been happening for a long while (years)!We’ve been through the unplug / reset steps, and have now moved the system to a new (and supposedly faster) modem/router. Our internet service is patchy, the price of living in regional Australia with a government that crippled the national broad band network from the beginning, but while this may cause the connect amp a problem or two, it doesn’t explain why the system appears to work better when I bypass the amp.Any suggestions / insights are welcome.Albert

Hello Having issues changing AMP from wireless to wired connection. Tries several times and rebooted router etc etc. Error comes up that cannot be changed. System Interenet - cable NBN with 108 download and 38 upload on average tests so no issues here.Broadband modem from Aussie Broadband is being used with wireless turned off on this router.ORBI 3 unit mesh system with main router cabled directly into modem. Sonos Products ARC wired into main ORBI unit with ONES and SUB wirelessly connectedONE in bathroom wirlessMOVE in dining wirlessROAM in bedroom wireless ONES x 2 in kitchen set as as stereo wirelessONE outside around pool wireless PLAY 3 x 2 utility room set up as stereo and wireless The AMP is in kitchen and wirelessly connected to system with hard wired external speakers. The AMP appears to be driopping out way too often One of the ORBI satellites is beside the AMP. I decided to maybe try WIRED connection to ORBI satellite to see is drop outs are fixed. Unfortunately I cannot ch

After numerous research and discussions with Sonos tech personnel prior to purchase, I just found out (after installation) that the Sonos Architectural In-Wall speakers and the Sonos Architectural In-Ceiling speakers cannot be connected to the same Amp. Basically, you need two Amps?  Really??  I have a Loft overlooking my MBR and on 01/11/23, two Sonos In-Wall speakers and two Sonos In-ceiling speakers were installed on one Amp.  This is just for music.  There is an “unable to complete to architectural speaker detection error.’ The 4 speakers play music but Trueplay is not available.  Since the Sonos Amp is not inexpensive I am a more than a bit annoyed especially as a matter of principle that one should fork out money to purchase two Sonos Amps to merely power a pair of In-Wall speakers and a Pair of ceiling speakers. Questions:Is there a work-around?  The music plays on the four speakers, the only issue appears to be Trueplay and detecting the speakers.Why true play is important is t

I get a low bass hum sound from my new project turntable connected to my Sonos amp. Any ideas on how to eliminate that?Thanks. 

Buenos días, tengo un problema de de desconexion del sub, tengo guardado el sonos AMP en el sotano que da sonido a la terraza, añado el subwofer en la terraza y me resulta imposible de conectarlo al sonos AMP. mi duda es ,si el subwofer se conecta al sonos AMP por wifi o por bluetooh? Moderator edit:Google Translate - Good morning, I have a problem with the disconnection of the sub, I have stored the sonos AMP in the basement that gives sound to the terrace, I add the subwoofer on the terrace and it is impossible for me to connect it to the sonos AMP. My question is, if the subwoofer connects to the sonos AMP by wifi or by bluetooh?

Hi! My vinyl setup seemed to have stopped working somewhat overnight. I have my turntable connected via pre-amp to a Sonos Port, which I use to send music to my two rooms, living room and kitchen. My living room consists of an Arc, Sub Mini and Two One SL’s as surround, while my kitchen is equipped with two One SL’s in a stereo configuration. When I first purchased the Port, a few months ago, I could send music from my records to both living room and kitchen, but recently I’ve been unable to send to my living room while everything works as normally in the kitchen. When sending to both rooms, the app indicates audio being played both places, while only being audible in kitchen. When only sending to living room I sporadically get the error message “Unable to play the line-in source”, sometimes the app reverts to the last music played successfully, but never plays from the Port. After removing the One SL’s as surround, I could also send music to these individually, but never the Arc. Ever

We have a sonos amp and are wondering if it can be used similar to a receiver to have both a karaoke machine and a mic mixer sound output?

can you have different volume levels on ceiling speakers hooked up to the same sonos amp?

I bought the Sonance MAG06V3 thinking they’re compatible with sonos architectural but when i look to detect it with my sonos amp, it can’t find it. does anyone know if these are compatible?