Components and Architectural

My Connect has been remarkably sporadic. I have updated my controllers, and then the app led me through two hardware updates. Yet the Connect drops out after a few minutes. I hit “Stop” and “Play” on the app, and we’re good again… for a few.Yes I’ve rebooted router.Yes I’ve rebooted EVERY Sonos product.It’s a Connect with a direct line-of-sight to the router. Ten feet away. In a 1300 square foot apartment. The router is eight months old. Diagnostic 1493639714

HiAnyone knows hos to wire up an old Connect Gen 1 to a set of BeoLab 2500 Active Loudspeakers.Each speaker can only have a black 5 pin round connecter for input and I don´t know how to get from this to the white and red female single pin connecter socket on the Connect Gen 1.I guess I need some kind of special cable for this and hope someone can help me figure out what I need to buy ?Would this setup even work for streaming music from my Sonos 1 App ?/Lars

Took update now  white noise on coax no music  build 9316

I have an entirely new Sonos system throughout my home and have the black Sonos amps in one room I want to use my old S1 subwoofer would these two be compatible?

Hi, please can you help me, I have recently installed ceiling speakers and they sounded incredible, until I asked the decorator to paint them to match the room.. they now sound terrible and like they are under water, Anyone have any suggestions please? (they are paintable) Thank you 

Hi Guys, My traditional AV Receiver has kicked the bucket so I decided to dip my toe into the world of Sonos . all new to me so apologies in advance for any dumb questions! I have purchased a second hand Amp ZP100 Gen 1 to replace the AV Receiver which currently runs 4 x Monitor audio CT180 in ceiling speakers. They are rated at 6 ohms. I wanted to connect simply connect 2 speakers to the left channel and 2 speakers to the right channel of the Sonos amp. However on reading it looks like doing this means the rating lowers to 3 Ohms which will cause issues with the sonos Amp causing it to shut down for protection.  Is my understanding correct and im better of just using 2 speakers not 4?Thanks in advance

I have 4 Connects powering third party (in ceiling) speakers in four zones via a third party multi-zone amplifier.  I also have a Playbar, Sub and Play:3.  All are running on the S1 app.My third party multi-zone amplifier died and I am upgrading from the Connects to Amps, and then to run the Amps, Playbar, Sub and Play:3 on the S2 app.I have the Amps and I’m looking for guidance/instructions on the process for executing the upgrades, i.e. removing the Connects, installing the Amps, and getting them all running (along with the Playbar, Sub and Play:3) on the S2 app.Thanks...

Hi all, I wonder if you can help. I have a planar p1 record deck (into a preamp) and a marantz cd6007 going into an rca splitter, then the output goes to a port and then to all my other sonos speakers.  The output from the vinyl sounds great but the output from the cd player sounds ghastly - muffled and distorted.  I have swapped the connections over to every different combination but nothing changes.  Some of my CD’s sound good but the majority are not up to the job.  The CD player is new (the output from the headphone socket on the player is absolutely brilliant, so no problems there).  Do you think that I need a separate amplifier in between the CD player and the Port, or is there something darker afoot?

Hi - I’ve just bought a Sonos Port to plug into my Denon AVR S750H receiver -- but I see that the Port seems to have digital cables with RCA-style plugs, and my Denon has an optical cable. Is there some sort of adapter I can purchase that allows me to go into the optical audio-in on the Denon so I don’t have to sacrifice another input? I’m not real knowledgeable about these interfaces, so I’d appreciate any recommendation you might have. Thanks!Steve H.

Hi All, can you help.am I correct in saying a 16 ohm speaker can be used on each side of the amplifier either as a pair or as a 4.for example 2 speakers on the left channel and 2 on the right channel? how ever I cant have 3 due to the imbalance in ohms being around 5 ohms? thanks 

If I bought an old Gen 1 sonos connect and connected to the 3.5mm audio out on my epson eh-tw7000, could I then send that audio wirelessly to a Gen 1 sonos beam?  

I have a Beam connected to the router via ethernet and I also got 2 Ones and an Arc that is supposedly connected wirelessly via Sonosnet. The Arc and one of the Ones is being report as “Wired” on my router and that is correct. But the other One is being reported as “Wifi 2.4” and that is incorrect. I already removed the wifi credentials on the app, so I don’t how this One is connected via Wifi. And this One would often disconnect and I would get that error (RS+?) on the app.How do I finally get this Sonos One on Sonosnet? Again, it already says WM:0 on the app, but I am pretty sure it is not because it says “Wifi 2.4” on the router and also because this is the only speaker that disconnects occasionally.

Hi All,I have a SONOS port + Cambridge Audio Amplifier (Azur) that doesn’t have any digital output, only RCA’s.SONOS Port works well for:broadcasting Streaming music to Cambridge amplifier and play on my good old passive speakers connecting CD player or other sources (turntables) to SONOS Port and broadcasting on other SONOS products at homeHowever, I had hoped I could use my amplifier as a source to SONOS PORT (via the RCA Record output of the Cambridge Audio amplifier)  so that I can use my old audio sources (CD, turntables, tapes, radio, etc) and broadcast to my other SONOS products but that doesn’t seem to work.Any hint/help please?Many thanks!

My question is what should my next purchase be to add to my system with the plan of expanding the system in the future?  Currently I have a vintage turntable with a pre amp and a Sonos Beam One. (also a TV)  I was planning on adding an AMP next .  I am thinking of adding speakers and possibly a third party sub woofer.  So my second question what speakers are going to work with the Beam One? Or do I need to upgrade the Beam?  Did I mention I’m new to all this??  Thank you  

My port is set to Family Room and will only function on ‘fixed volume’. Can’t change the volume in that room. all other rooms work fine. Tried changing to ‘variable’ but it immediately defaults back to ‘fixed volume’ on that port. Any ideas?

I have Three Sonos connect (Gene 2) two have updated successful the remaining one fail to update hence completely fail to connect .When I upgrade it start greet but on finishing setup i get error 30. I have tried all recommendation like changing the Ethernet cable reboot router even put on the location where the working one is but to avail. Any one to advice best way to overcome this.

We are building a new home and are looking for pre-wire and configuration advice. The great room will have a TV in the Media Alcove and we hope to have Surround sound in that room. We also hope to have music in the dining and kitchen areas. We will also have a TV and sound in the Den.  I currently own Sonos and have had a it configured using an ARC, One (surrounds), and Sub in one zone, and a pair of Fives in the kitchen in a separate zone. This has worked nicely.  For this house we envision the following use -  1. Great Room - Surround for TV and sometimes streaming music 2. Kitchen and Dining - streaming music 3. Den - Surround for TV and sometimes streaming music 4. Outside under covered patio - streaming music Great Room - ARC and two surrounds in ceiling with AMP OR 5 speakers in ceiling configured for 5:1 with no ARC. Understand that we need an AMP for in ceiling speakers. Kitchen and Dining - 2 speakers each, or will one pair suffice for the space For Den, we intend on using exi

I have various Sonos equipment setup in eight rooms in my home and have been using it with a Boost and Amp wired (SonosNet) for a few years.  It’s good 99% of the time, but when I try to group more than 5 rooms I get a lot of drop-outs.  I have a great Eero mesh system in my home and since the new Era speakers don’t support SonosNet I thought -- why not try it without SonosNet?I used the Sonos App (S2) to add a trusted network, and that process prompted me to unplug the network cable from the Amp.  Eventually I got everything switched over to WiFi -- not as smooth as I had hoped, but it got done.  I powered down the Boost (completely disconnected and unplugged) and everything is working great -- better than before, I can group all of my rooms with no drop-outs, it’s more responsive, etc.  However...in in the Sonos App I still see the Boost!  On the Systems “tab” is shows it with the dreaded “blue dot” / Updating message.  In Settings it also shows that, and when I do “About My System”

I have one sonos connect unit that is listed online in my Sonos account as being a “Modern” device and capable of S2.  However, when I factory reset it and try to add it to my S2 system, the light flashes red and the app reports it as unable to upgrade to S2.  Any ideas what’s going on? Thanks

Hi - my sonos connect amp has been working fine but is no longer responding or showing in my system. It has a flashing white light and when I connected it to Ethernet has a green light and a similarly flashing amber light on the Ethernet port. I have tried the troubleshooter a few times and then tried a factory reset, but it just goes back to flashing white. I don’t appear to have any other options available?

In hopes of saving someone hours of their time - got 2 new routers this weekend.  The router supplied by Spectrum is called Sagecom.  Everything at home connected to it except my paired sonos one speakers.  It turns out that Sagecom broadcasts 2.4 ghz and 5 ghz but you cannot select one or the other.  Apparently Sonos one speakers need 2.4 ghz and therefore this router is not compatible. I bought a Netgear Nighthawk AX2400 (RAX30) router to replace the Sagecom.  Still couldn’t get the sonos app to connect to the wifi.  Spent 1.5 hrs on phone with Spectrum’s technical support and made many changes to router’s settings (unclick AX functionality, select 2.4 ghz, select channel 11 instead of auto, security encryption change, others).  However, nothing changed. I did a factory settings reset on the 2 sonos one speakers and then returned to sonos app and created a new system and location.  It found the speakers and then  sonos was able to log on to the new wifi SSID.  What an ordeal!  I don’

I just bought the Onkyo nr-tx696 because of its work with sonos integration. I set it all up and it turns on and I can adjust volume using Sonos. The problem I am having is that I cant get it to go into standby after I stop playing music. I have tried multiple settings and my understanding is that the receiver is supposed to recognize after 20 mins of no signal and go into standby, however its not doing it. Anyone have any suggestions?

I need help to connect my sonos port to my denon amp with RCA cable to play FM from my amp I am not possible to do it need any one who can help

Hi I would like to have a wall mounted volume controller in some of my zones instead of looking for my phone. Is this something that can be wired to the amps or is there a wireless option also? Thanks. 

Hi all, I am sure this is a dumb question but I hope you can help. I’m a legacy Sonos customer with an old connect hooked up to a vintage Sony stereo receiver and technics turntable.i want to move to a Sonos amp for a 4.1 surround setup and maintain my old turntable as part of that.what do I do about my preamp situation if I have an old receiver? Can my old receiver act as a preamp or is that a dumb idea? Or should I just buy a dedicated pre amp and sell the receiver? Or something else?After some research I’m not that concerned about losing the analog sound by eliminating the receiver (it also has a tape out if I wanted to maintain that), but I’m not sure what best practice is for moving from a modest analog Phono set up to a sonos amp phono set up. I can’t find a lot online about keeping an old receiver as a preamp with the AMP, which tells me that it may not be the best approach. But I don’t understand why?help!!Edit: I should maybe add that I don’t care much about streaming turntabl