Amazon Alexa and Sonos

We’ve been using Apple home kit for the past year which has been ok but Siri isn’t amazing and in responsive at times. So the release of the beam with AirPlay and Alexa gave us the opportunity to try something else. However, it seems that Alexa is extremely lacking. It seems to require very specific instructions “Alexa, turn on all the living room lights” returns an error saying it can’t find a device with that name, where’s “Alexa, turn on living room lights” works. I would say around 70% of commands are met with an error. Frustratingly Alexa keeps telling me there are no audio devices and it cannot take audio commands? Is that the same experience for others a) with Alexa on any platform b) with Alexa on Sonos Beam

Spoitfy linked correctly. All was working fine till today. Alexa will not play what i ask from my spotify. If i ask it to play a certain playlist it say "i cannot find playlist in your music library. Spotify has been set as default. I may as well of bought trhe play bar and used the sonos app as alexa clearly does not work as intended on your devices.

Need help with connecting Alexa Echo to Sonos (Play 1 and PlayBar)

I have a Sonos One with Alexa. Recently (August 1st) several local radio stations left TuneIn Radio and went to Radio.Com. I added Radio.Com to Sonos. For several days I was able to ask Alexa to play a particular station on Radio.Com, and it would play. Recently when I would ask her to play a station on Radio.Com she would first say something to the effect of "I see that you have Radio.com, would you like to open it? After saying "Yes" she would ask for the station and after I gave the Call Letters, it would start playing. Now, however within the past couple of days, she will say "Playing KRLD on Radio.com", then there is silence. Nothing plays. I have tried different Radio.com stations with the same result. She always says "Playing XXXX on Radio.com, but then nothing plays. Yet, I can go to my Sonos app and it shows that it is connected to Radio.com but nothing is playing on any of my Sonos speakers, including the Sonos One with Alexa. Yet if I connect with the Sonos app,

I have read different places online, claiming that the Sonos One will get Google Assistant, meaning you can say stuff like "Ok Google" directly to the Sonos One speaker, without the need of a Google Home speaker. I originally though, Sonos only was going to support Google Assistant so that you can say "Ok Google play xxx on Sonos" to your Google Home speaker, and the Sonos speaker will be able to do so. Which scenario is the correct one?

My SONOS Beam is connected to my VIZIO TV. Whenever I tell Beam to turn on my TV it’s on a different source than what it was when the TV went off. How do I fix this or does Beam change sources via Alexa?

on a few occasions I have been caught out by my Play 5s coming on stupidly loud when I get Alexa to play something. It would be nice to have a default startup volume that doesn't blow your head off!

Please can someone tell me how to link my Sonos Beam to my Amazon Fire TV Stick? I have tried following these instructions (https://support.sonos.com/s/article/2656?language=en_US) but at point 4 after choosing the Fire TV Stick, I find that there is no "Alexa-enabled Sonos speaker" (or anything else) in the list of Alexa devices. I note from this link (https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250) that "To link your Alexa and Fire TV devices, they must be registered to the same Amazon account." Originally the Fire TV Stick was registered to me and the Beam was registered to my wife. At first the "Sonos Beam", the "Lounge", and "This Device", each showed up twice in the Alexa App on my phone. One instance of the Beam had my wife's name against it, and I have managed to remove it using the blue Deregister link. I trust that this means that both devices are now registered to my account but I am not sure! In addition I am puzzled by the duplicate entrie

I assume that this is as a result of the 8.2.2 update as I had set my device location within the Alexa App but now it is missing and I'm not able to set it up again. Things I've tried: - Forget the device within the PC Alexa app, followed by Discover; - Delete the device within the Android app, followed by Discover. - Power down the Sonos One and retry steps 1 & 2 The end result is the same - When I enter the Alexa App>Settings>My Sonos One>Device Location>Edit followed by Save and then select the Suggested Address, Ok - the details are not saved. Interestingly, if I ask the Sonos One 'Alexa, what's todays weather' it knows it's location.

Short version: a podcast skill called AnyPod which I use all the time on my Echo Dot isn't working on my new Sonos One, and as a new Sonos user I'm not sure if there's a problem or it's just not actually supposed to work. So today I got my Sonos One, I set it up, all seems to be working, I can ask it to play music and that's fine, I can ask for radio stations and it works, it controls my heating and the TV just like my Echo Dot, awesome. Then I try to get it to play a podcast I've been listening to. I'm about halfway through the back catalogue so the built in Alexa podcast feature via TuneIn is a pain (only plays the most recent episode). I use a skill called AnyPod which lets you subscribe to podcasts, specify an episode number to play, and it remembers where you got to. So I say "Alexa, tell AnyPod to play Reply All". The Sonos says "Now playing Reply All episode 86" and gives me the episode title, just like the Echo Dot does... and then silence. I test with the Echo Dot, it wo

I have a Sonos one and a Echo I want to play the same music on both speakers. Its all setup (Sonos skills) but Alexa can't see my Sonos in multi room. Do i need a echo dot and connect it with a lead to my Sonos ?

Updated my Play 5 and link to Alexa dot but will only play one song, even after forgetting all devices, still only one song?

I was really excited to get a sonos one for Christmas to create surround sound with a play:1 and play:bar, only to find out that they’re not compatible for surround sound (you must use two play:1 units or two sonos one units, but not one of each). I’ve heard the reason is aesthetics (the one and 1 look slightly different), but speakers are meant to be heard, not seen. I go to great lengths to hide all my speakers. I’m really disappointed in Sonos. Planning to return my $199 worthless sonos one and buy an additional play:1 and an echo for less money. Pathetic move on Sonos’ part.

Hi, I have bought a couple of Sonos One's. The big question is if i can avoid Echo dots etc completely. And only use Sonos One's for controlling Ex. Harmony Hub, Philips Hue etc.?

I have a Sonos one in the bedroom and when asked Alexa plays an album. I then go into the kitchen and ask alexa on an echo dot to play a different album on my two play ones , the music starts but it turns off the music in the bedroom ? Any ideas please

I have had my Sonos Beam for a couple of months now and it has all been working fine, and songs requested have played okay. Yesterday my partner requested a radio station to be played, Alexa used the TuneIn service. Ever since we have been unable to hear songs from Amazon Music Unlimited. I ask Alexa to play them and she says they will start playing but there is no music. Ever since I have been trawling this forum trying to find a solution, but nothing has worked I have tried all 3 reset options on this forum post with no improvement https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126 I can confirm we have no duplicate names for devices and the Amazon Music services are added correctly We do have a Sonos One in the bedroom, but that was unplugged before the issue started and we have not plugged it in since. Does anyone have any further suggestions? Is it the very recent 9.1 update causing this

Purchased a Sonos One to use with Amazon Alexa and have discovered that although I can listen to my favourite radio station, when I ask the Alexa to sleep after any number of minutes, and it acknowledges, the Sonos does not turn off. This feature works perfectly with the Amazon Echo and Dot (which I also own). I have spoken with support who say that this feature is not currently supported however, as a result, I cannot keep the Sonos in my bedroom (where I bought it for), as I wake up every night now with the radio on in the background (which I don't want). Does anyone have a fix or does anyone know IF Sonos are working on resolving this as they don't have any way of checking via the technical helpdesk nor can they automatically inform me when it does become available.

Ryan S or anyone who works at Sonos, its inconvenient to have to say “switch to tv” every time we want the Beam to play tv sound. Since the soundbar is first and foremost for Tv, can you default the Beam to automatically switch itself back to Tv mode after playing music? That would create a more seamless experience

I still have to use either, but here is the Stuff magazine take on this, from their review: "Finally, Alexa seems to be less responsive on the Sonos One, at least compared to the Echo, meaning you have to speak a little bit louder for it to hear you. Considering my Echo will sometimes pick up an unintended ‘Alexa’ reference while I’m chatting in another room, this probably isn’t as significant a shortcoming as it sounds. Read more at https://www.stuff.tv/sonos/one/review#RDh9IciKOQwAQ2K0.99 But something that is a concern that Sonos ought to look at, if what you say is more applicable.

As smart TVs are increasingly connected to Sonos, does Sonos have plans to develop an app for such TVs? If not all commande features, it would be great to leverage the family TV (or restaurant/ bar TV for that matter) to display at least the current track (jacket when available) as well as the playlist. I’m ready to trade Deezer/Spotify + Sonos for Google Play Music, but the Sonos team could consider a dangerous leapfrog in terms of visual experience. A smart TV app would also publicize the Sonos sound superiority in public places where sound and smart TVs coexist. (Apologies for not posting in the appropriate topic) ??

My new sonos one with alexa has no Alexa function. Went through all the back and forth set up with both app's. The speaker hears when I say Alexa and that's it. Never get a voice back saying ok or anything. Please help. Very disappointed.

Have recently set up Alexa with Sonos and it works OK, but if I ask Alexa to play an album (play album name, by band and where I want it played), it just plays (queues) the first song in the Album. None of the other songs in the album appear in the queue on the Sonos app. Do I need to word the question to Alexa in another format?

Hello, I have 2 Echo Dots that work fine on their own. I have a Sonos surround system downstairs, Play 1 upstairs. I've connected everything with the Alexa skill for Sonos. I've eliminated any naming conflicts. Using Amazon Unlimited works flawlessly for me, pushing the music to the Sonos room of my choice. However, using Tunein is another story. If I play tunein on the Echo Dot without pushing it to Sonos, it works fine (I listen to Tunein on the Echo Dot every day). When I try to play Tunein on one of the Sonos rooms, it says it's doing it, but no sound ever comes out of the speakers. As I said, Amazon Unlimited comes out of the Sonos speakers from the Echo Dot just fine, so the Alexa to Sonos connection is fine. This issue is limited to Tunein. All stations I try. Both of my Sonos room setups. Both Echo Dots being used as the source. Anyone have any idea how to get Tunein to work properly like Amazon Unlimited is working? I'd love to be listening to these radio stations

Loving the Alexa controlled TV on/off, but the only thing I still need my TV remote for is to change the HDMI source. Is there any way to do this via voice control, and if not is it being worked on?

Headspace is now supported on Sonos with Alexa but I am experiencing a bug where when I finish a meditation from a pack, it doesn't mark it as completed in the Headspace app. So the next day, it will play the same meditation again instead of the next one in the pack. I have to open the Headspace app and forward to the next one. Anybody else is experiencing this issue? I got in touch with Headspace support and they told me it was probably a problem with Sonos.