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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

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  • 25,038 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3264 Topics
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trickyhammerContributor I
asked in Amazon Alexa and Sonos
Alexa app for music not working

I have a beam and a roam, this problem applies to bothWhen using Alexa as my voice assistant it responds to questions, time weather etc however when asked to play music, radio stations, playlists etc it responds correctly however no music is then forthcomingHave uninstalled and re installed the app and both have up to date softwarehelp 😳 

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UKMedia
1 year ago
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mattdewittContributor I
posted in Amazon Alexa and Sonos
alexa says she is playing on sonos but no sound?

I have Sonos not play sound when asking Alexa to play music. She says “ok playing on Sonos” but no sound comes out. I first checked to make sure I had the right speakers in the living room set. Next, I reenabled the Sonos skill and the Apple music skills. I double-checked my Apple Music acct is correct for both the Sonos app and Alex app. These are all great things I found on these forms by searching. I am out of options.  alex will work with the play one and play music but when I turn that off and use my dedicated Alex device she no longer plays music. I did upgrade to a new router system but didn’t change any specs in the process. 

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M
1 year ago
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ethanovichContributor I
asked in Amazon Alexa and Sonos
Sonos Roam Alexa Spotify Skill Not Found

Hi, I have been trying to set up Alexa on my Sonos Roam (since Google Assistant could never discover my device, which is a whole separate issue), to play Spotify but whenever I tell Alexa to play Spotify, it says I have to enable the skill in the Alexa app, which I have already done.Spotify is set up in the Alexa app as well as default music service, and in the Sonos Mobile App as music service, both are set up with the same Spotify Premium account. No matter what I do, Alexa can’t find the spotify skill for some reason. I say “Alexa, Play Spotify” and it says “To do that, enable the skill for the Sonos Roam in your Alexa App, then ask me to discover devices.” The Sonos Skill is enabled, and there are no devices to be discovered when I ask it to. I’m so very lost, do I need to contact Amazon since this is an issue with Alexa? Or can this be solved here?

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Ken_Griffiths
1 year ago
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GuitarSuperstarLead Maestro
posted in Amazon Alexa and Sonos
Feature Request: Separate Level Control for Alexa

I know this has been requested in the past, but I would love to see Sonos add a separate level control for Alexa’s voice that is independent from the main speaker volume. At my normal music listening volume, Alexa is way too loud. Because of this, I have disabled the microphone on most of my Sonos speakers and use Echo devices for smart home control instead.

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Sotiris C.
1 year ago
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MaraisContributor I
asked in Amazon Alexa and Sonos
alexa understands the question but no answer

I ask Alexa to start a radio and she tells me that she is starting it but nothing happens even though it was working correctly the day before yesterday. Does anyone have an idea?

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M
1 year ago
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HtepAvid Contributor I
posted in Amazon Alexa and Sonos
Enable/Disable surround by asking Alexa (Arc)

Hello,it would be great if I could disable/enable surround directly with Alexa.Surround could be annoying when children are watching tv while we have breakfast.… if not maybe a shortcut with iOS?thanks

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Ken_Griffiths
1 year ago
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holmessdContributor I
posted in Amazon Alexa and Sonos
Global Player HD Radio Option

Hi I recently purchased a Sonos Roam, enabled Alexa and am trying to use it alongside my existing Echo devices. One issue I ran into was that I wasn’t able to use the Global Player skill from within Alexa e.g. Alexa, play Smooth UK - it starts trying to play the station but get a message saying there is a problem listening to the music.I managed to fix it by saying Alexa, ask Global Player to turn off HD Radio.This works but the sound quality isn’t as good as when I play the station directly from within the Sonos app, plus I have to disable HD radio for all my other Echo devices too. The difference is slight but is noticeable especially around bass notes when playing classical music. I bought the Sonos device for it’s superior audio so am a little annoyed I have to dial it down to make it work.Can someone help me understand if this is a bug that might be fixed or intentional, maybe to protect Sonos HD Radio which is a premium subscription?Tim.  

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H
1 year ago
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trh999Contributor I
posted in Amazon Alexa and Sonos
Controlling Sonos by Alexa via IFTTT

I currently control my Sonos features through voice commands to Alexa, which then sends triggers to IFTTT, which then controls Sonos.  Looks like Alexa is dropping IFTTT at the end of Oct 2023.  Does anyone have any good suggestions for a good fix for this?

1825
melvimbe
1 year ago
Mamorky
MamorkyContributor I
posted in Amazon Alexa and Sonos
i can conected to alexa sevices?

I cant conect with alexa on sonos beam gen 1, how can I resolve this problem?  

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106rallye
1 year ago
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DocrokContributor I
asked in Amazon Alexa and Sonos
sonos arc assistant volume control

Is there a way to set the assistants volume (Alexa) at an independent base level that doesn’t change with the arcs volume.  The assistants volume is always too high or too low.

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106rallye
1 year ago
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kdth_jhspk69Enthusiast I
posted in Amazon Alexa and Sonos
Alexa volume increment command

Hi!I've enabled Alexa in my new Era 100 and Move 2 and I have a feature change request.I've been testing some commands and I've seen that the volume increment/decrement modifies the volume value in 10 points.I think it would be useful that the volume increment would be lower, for example 5 points, in order to have more control in the volume change. Sometimes 10 points is too much depending the song.I hope you could analyze this changes.

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Ken_Griffiths
1 year ago
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Steve HauckContributor I
asked in Amazon Alexa and Sonos
Amazon Alexa wont connect to apps on Beam

I changed internet providers and now Alexa won't connect to Pandora or Audacy

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Jamie A
1 year ago
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jangadaContributor I
asked in Amazon Alexa and Sonos
sonos hora inactividad

Buenos días. Tengo un sonos one en la habitación de mi hijo y me gustaría establecer unas horas de inactividad , para que no pueda poner música por la noche. ¿Es posible que a cierta hora no pueda? Utiliza Alexa.  Gracias Google Translate:Good morning.I have a sonos one in my son's room and I would like to set some idle hours, so he can't play music at night. Is it possible that at a certain time I can't? Use Alexa.Thank you

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Jamie A
1 year ago