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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,074 Topics
  • 13,294 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2074 Topics
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nickteContributor I
asked in Advanced setups
Separating Sonos Speakers and accounts in same household

I am trying to completely separate two Sonos speakers in my home system. I have a Play5 and my son a Play3 in the household both have separate accounts but share the same home wifi network. We initially connected them up as it seemed a good idea at the time, but it has caused conflict with controlling the music to each speaker and I cannot find anyway of separating them completely if anyone can advise please.

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Airgetlam
6 years ago
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packetuserContributor I
posted in Advanced setups
Unable to Connect - Corporate Environment

We're trying to set up a Sonos Connect on a corporate network. The Connect device, as well as the client device (an Android phone) are both on the same SSID, using the same VLAN. We have allowed broadcasts between devices on this network. However, the setup process still fails with the error "Wireless problem ... There was a connection problem...". Some users of this wireless platform (Aruba) report that Sonos uses a set of Service IDs. Here's what I've got so far: id "urn:schemas-upnp-org:service:VirtualLineIn:1" id "urn:schemas-upnp-org:service:GroupRenderingControl:1" id "urn:schemas-sonos-com:service:Queue:1" id "urn:schemas-upnp-org:service:GroupManagement:1" id "urn:schemas-upnp-org:service:ZoneGroupTopology:1" id "urn:schemas-upnp-org:service:SystemProperties:1" id "urn:schemas-upnp-org:service:DeviceProperties:1" id "urn:schemas-upnp-org:service:AudioIn:1" id "urn:schemas-upnp-org:service:MusicServices:1" id "urn:schemas-upnp-org:service:Ala

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P
6 years ago
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twukEnthusiast II
asked in Advanced setups
Boost or speaker in Boost mode - which is better?

Given various network problems in recent months (not specific to Sonos) I've recently moved to a Velop system, only to realise that there are apparent problems between Sonos and Velop. Whilst I'd love to spend weeks going back and forth with both companies to help improve their products, I'm resigned to finding a quicker resolution for myself. For info, I have the following Sonos products: Lounge: Playbar, 2 Play:1's as surround, 1 Sub Hall: 1 Play:3 Guest Room: 1 Play:1 Bedroom: 1 Play:5 Prior to the Velop being installed, I had non-stop problems with using the Sonos in a purely wireless configuration. There's simply too many wireless networks in my building and despite constantly changing channels, it just wasn't reliable. I eventually connected the Playbar into one of the wireless nodes (still before Velop) and for a time this worked 'ok' - not perfect. Having now installed the Velop and again plugged the Playbar into one of the Velop nodes (not the 'main' Velo

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J
6 years ago
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T-SEnthusiast II
posted in Advanced setups
Taking Sonos 8.3.1 offline permanently, share your experiences!

Today I took half of my Sonos system offline for good. Both out of curiosity about what's going to happen in April and also to keep the system setup I like. The future plans of Sonos are both obscure and untrustworthy now considering the debacle with CR100 and the reluctance to share real information about what's going on. I believe I've read more users are going to go this route so let's share experiences here!

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T
6 years ago
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BrunoAndersenContributor I
posted in Advanced setups
Bluetooth receiver connected to Sonos?

I am one of those dumb people who found out post-purchase that Sonos supports streaming services, and does not function as wireless speakers for whatever’s playing on my mobile device. I have a lot of specialty audio files not available from Sonos-compatible streaming services I’d like to play over my Sonos speakers. Would a workaround that would enable me to play whatever I happen to be playing on my mobile device over my Sonos speakers (assuming there isn’t a Sonos app for that service) be to buy a Bluetooth receiver then hook it up like any other kind of audio receiver to one of the more expensive Sonos speakers that connects to receivers...or does that configuration only enable Sonos to hijack the speakers of your hi-fi setup? In short, is there some sort of way to insert an audio signal from my mobile device into my Sonos system? (Please don’t respond to this question with rationalizations about how Sonos’ ringed fence is awesome. Perhaps it is. I’m sure it’s simply a

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Airgetlam
6 years ago
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Mapping PioneerContributor I
asked in Advanced setups
SonosNet and mobile data

I'm taking my pair of Play:1s to the cottage next weekend. I'll have 4G / LTE access there. Can I set up a SonosNet network and connect my Android phone to it and be able to stream using my phones 4G / LTE connection?

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G
6 years ago
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jpalenzContributor I
posted in Advanced setups
DIsabling WI-FI on playbar 5.1 setup

Hello there, I am aware Sonos doesn't recommend disabling the speakers' wi-fi, nevertheless part of my flat's setup has it disabled. So here goes my question: I'm considering disabling also the wi-fi on my 5.1 setup (playbar + 2xplay1 + sub) I tried hard-wiring only the playbar and disabling its wifi but then the play1s and the sub wont create the 5.1 environment. Will it work if I hard-wire all of them and disable their wi-fi? Would like to know before I buy the needed extra-loooong ethernet cables. Thanks in advance (excuse my shitty english)

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J
6 years ago
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GM182Contributor I
posted in Advanced setups
Set up Sonos Play 3 without internet

After speaking with a Sonos rep and explaining our needs we were advised to purchase the Play 3 (two of them) unfortunately we are having difficulty setting them up. The router itself has NO internet access, it is used to control our hue lighting and (supposed to) sound via a tablet that is connected to the same network. This was explained to the rep before I purchased the Sonos Play 3s. I have wired the speakers into the router but the only way to access them is via the Sonos app which sadly requires an account and for me to log into it online. Clearly the rep misrepresented the speakers to me. My only real way of getting internet into them while on a network is to connect to another router in a different building, connect the tablet and use the app. If I am able to do this to update/setup will i be required to always log into this Sonos app online - which is not acceptable, to play music, or will I be able to use the speakers (via the tablet) after it has been updated and

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S
6 years ago
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pete8314Contributor I
asked in Advanced setups
Connect:Amps - daisy chain via Ethernet, or dedicated connections for each?

My current set up has 7 Connect:Amps, a couple of trusty ZP100's, and a couple of S1s, a 3 and a 5. All of the Amps are in the network closet, and lately Sonos hasn't been super reliable. We do have good wifi around the house with multiple AP's, but the airspace is generally very noisy due to a lot of wifi activity. There is a Boost in the Sonos network as well. In the past I think I've read that it's a Bad Idea to connect one Amp to the switch, and daisy-chain the rest of them. So in that case, given I have easy access to the switch and spare ports, is the best option to run a dedicated ethernet cable to each? My rule of thumb is to use a cable whenever possible, but I'm not sure that's a good rule when in comes to Sonos.

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P
6 years ago
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SofwanContributor I
posted in Advanced setups
Sonos in a Hospitality Setting

For an upscale hotel, I have proposed to use Sonos. The main reason I’ve used Sonos is because the client wanted a zone 2 Speaker, but there was no cables laid. I’m using PLAYBASE inside the room. And 2 units of SONOS ONE in the Pool Area (under a covered roof). The basic idea is, the Playbase always plays the audio out of the TV. The same audio is heard on the ONEs. The hotel (for security reasons) does not allow users to transmit data across devices on the guest WiFi. If the user wanted to play audio on their phone, they’ll need to connect over Bluetooth to a Teleadapt TA-3350. Audio gets carried to the TV over HDMI and output to Playbase over Toslink and heard on Playbase & Zone 2 ONEs over WiFi. The hotel would also not provide user to connect to the SONOS over WiFi. And they would not allow internet access to the SONOS. Though this is not how sonos is intended to be used, it works in this case as our primary audio source is the TV (on which users will fern IPTV, Music

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S
6 years ago
Sageguy
SageguyEnthusiast I
asked in Advanced setups
Play 5's(2nd Gen) re-setup for rears for 5.1 with the same Playbar+sub and the same router setup as originally in base setup mode

Play 5's(2nd gen) re-setup as surrounds for 5.1 Dolby Digital with all the original setup equipment and starting as instructed with LS(left surround) it never gets recognized to proceed to RS and complete. Let me explain this more clearly. I have been using this setup as a 5.1 system since 9/15/2018. About a week ago, I lost the LS(left surround) Play 5(2nd gen) speaker from the system. The Sonos Playbar+Sub in boost setup still work perfectly fine. I also have the same type of Playbar+Sub setup in my master bedroom, no rears in that room. When trying to re-setup the Play 5's as they were previously used as rears for 5.1, I always get an error message when starting AS STATED IN THE SONOS instructions with he LS(left surround). I re-boot the Play 5 and wait for the solid white light, which I get, press/release the join button, wait to proceed, and I always get the error message 'not recognized...' and it asks if I would like to try again and I do and it never works. No router or WiFi ha

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Sageguy
6 years ago
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chris220580Contributor I
asked in Advanced setups
Can I run Sonos on two different wifi routers? HELP!

Hi, I have a playbar, 2 x play 1's and a connect/ turntable set up in my house which works fine. I have recently built a gym at the bottom of the garden and would like to set up a new Play 1 but I'm getting nowhere. The gym has it's own router which is hardwired to the house broadband via an underground Ethernet cable. It therefore runs off the same TalkTalk connection but via a different router so I have one network in the house and a separate one in the gym. I first tried to set up the Play 1 in the gym but it wouldn't get past the pressing the play/ volume up buttons together. The light flashes green and then after pressing goes orange and nothing happened. I then resorted to connecting it to the house network but when I plug it back into the gym it is lost from the rooms on my sonos controller. What is confusing me is that whilst in the gym (and connected to the gym wifi) I can still control the Sonos in the house (which are connected to the house network). If this is possib

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C
6 years ago
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ProsperContributor I
asked in Advanced setups
Sonos WiFi to wired with UNIFI

Hi all, A client of mine has multiple Sonos speakers throughout his house all connected with AMP's to a main amplifier. The AMP's where all connected through WiFi. A problem occurs after listening to music for some time, where the audio starts to play with a small delay in different rooms. Im guessing this is because the AMP's are connecting to different Unifi AP's as the house is quiet big (small lag). No is there a possibility to connect all these AMP's to 1 Unifi AP-AC-Pro's secondary port, as they are situated next to each other. He already tried this himself (connected a switch to the secondary port of the Unifi and linked all the AMP's). Result: no music. Im reading about network loops etc. Problems. Im going there tomorrow to fix things and so far i've come to the conclusion that I need to disable the WiFi on all the Sonos products to get them to work wired. Anyone got any tips for me? Cheers

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P
6 years ago
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Alistair123Trending Lyricist I
asked in Advanced setups
Two Sonos Systems on One Network

I've been out of the picture for a bit and sudenly find myself struggling to achieve something that I previously had no difficulty with: 2 sonos setups on one network, with no funny stuff like separate subnets. This used to be really easy and I used it to get past the 65k track limit; now, I want to keep my 5 year old out of the main system! But now, whenever I turn system 1 back on again, the android controller on which I set up system 2 loses contact with system2 (and system 1 for that matter). Has something changed? Admittedly, previously I was using a CR100 (but I promise this isn't the focus of this question; for me at least, that ship has, with more than a couple of sniffles, sailed).

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ratty
6 years ago
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pozzelloAvid Contributor III
posted in Advanced setups
best configuration for ZP100 with bookshelf speakers + third party sub ?

I've been enjoying the sound from my ZP100 driving a pair of Boston Acoustics CR7's, but have been thinking of adding a (smallish) sub to fill out the bottom end. What's the best way to hook these up? 1) zp100 speaker output to sub and from there to CR7's (allows use of sub's crossover adjustment) or 2) zp100 speaker outputs to CR7's directly, zp100 line-level sub output to sub. I assume the ZP's crossover will send a low-pass signal to the sub, but will it send a high-pass or full-range to the speakers?) or 3) zp100 speaker outputs to CR7's directly, zp100 full range line-level output to sub (best of both worlds?) or 4) ??? thanx for any tips or clarification on the zp100's operation in this scenario...

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jgatie
6 years ago
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andrewhanerContributor I
asked in Advanced setups
M3u8 playback error

Hello - I randomly get this message (see attached) that I think is stemming from my SiriusXM stream. Anyone else get this..? Any ideas how to clear it? It just keeps prompting the error over and over again. Doesn’t go away. I’ve restarted the app, restarted the controller. Nothing has worked. Thanks, Andrew

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Ken_Griffiths
6 years ago
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DJ_GalianoContributor I
posted in Advanced setups
Setup Sonos on an Exisitng School Network

We just upgraded our sound system in our multipurpose area (gym). I would like to configure it in the following manner. Since the Sonos has 2 network interfaces on the rear, I would like interface 1 to be how the Sonos connects to the internet using a specific VLan. I would like interface 2 to be how the Sonos connects to our existing WiFi using a separate VLan that does not have internet access. The thought behind this is that we can give certain students access to the WiFi to control the Sonos, but this would not give them access to the internet on their phone or other device. Is this scenario possible? If so, how can I achieve this?

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MikeV
6 years ago
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Mike231Avid Contributor I
posted in Advanced setups
Digital Line In Modification

Has anyone ever come across an after-market modification of a Sonos Connect which allows for a 'digital line-in'? I want to play uncompressed audio from external digital sources on Sonos. I am aware of a software solution (AIrConnect) but wondered if there was a hardware approach where the ADC in the Connect is bypassed giving direct 'digital line-in' functionality.

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Chris
6 years ago
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reidmefirstContributor I
asked in Advanced setups
Yet Another pfSense+Unifi+Sonos troubleshooting thread

I'm looking for a little advanced help on getting my Sonos speakers to work on a weird network configuration. I have a pfSense gateway, which runs my unifi wifi controller software on top. My wifi is set up with two networks: a primary network (vlan 4) and a IoT network (vlan 3). I specifically prevent the IoT network from reaching out to the Internet, it is only allowed to reach back to the primary network. So, primary network (VLAN 4) can reach everything with all protocols, and IoT network (vlan 3) can only reach back to VLAN4 on all protocols. I enabled pfSense 'allow ip options' on both interfaces on their main allow flow rules. I have a single unifi AP, which is connected directly to my pfSense gateway (no switches in the path, to aid in troubleshooting). I tried using pfSense IGMP Proxy which doesn't seem like it actually does anything. So, I grabbed and compiled udp-broadcast-relay-redux and compiled it for pfsense. This is a little daemon which lets you listen

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Edward R
6 years ago
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Mike231Avid Contributor I
asked in Advanced setups
Playbar compression SBC FLAC

Do we know whether the Playbar is streaming its input uncompressed? If I connect an analogue source to a Connect, and have that music streamed uncompressed to, for example, a Play 1, then I can see that the bit rate is something like 1.5 Mbits/s, which is touch higher than a WAV file but close enough and therefore as expected. I play my music using a Playbar (nothing to do with a TV, I just happen to have a spare Playbar). If I connect a digital music source via Toslink to a Playbar, and have that music streamed to a Play 1 then I can see a much lower bit rate: something like 400kbits/s. The only explanations I could think of are: i) The Playbar is compressing, lossy, (using SBC?). ii) The Playbar is compressing, lossless, (using FLAC?) (to make transmissions to other speakers more efficient?) Could anyone shed any light on this please?

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M
6 years ago
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craigcousins65Contributor I
posted in Advanced setups
Sonos at university halls

I have a Sonos One device and have had it for about three months. I live in university accommodation which doesn't allow me to connect my Sonos to their network due to it having a login portal. I worked my way around this when I got the product by purchasing a Tripmate Nano TM02 and this was working fine. I then went home and set up the Sonos again there as I couldn't live without it and setting it up there was fine as it was just a regular network. However upon my return to university I can't seem to figure out how I managed to connect the Sonos to the Tripmate in the first place as the setup procedure seems to require me plugging the Sonos into my network (the Tripmate) and as far as I know I can't set up the Tripmate to convert a wireless network into a wired one; the way I was using it before was to create its own wireless network from the university-provided one and then the Tripmate acted as a gateway to the network as I only had to sign into the portal once through my laptop whi

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Keith N
6 years ago
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scrContributor II
asked in Advanced setups
Connecting LG Magic Remote with Playbase

I tried connecting my LG Magic Remote with my Playbase, without success. I've already read related topics on this forum and also the help article that is available here: https://sonos.custhelp.com/app/answers/detail/a_id/4267 According to the help article I need to go to 'device connector', then select soundbar, then select a manufacturer and a remote type. However, I do not get the latter 2 options (select manufacturer and remote type). All I can do under device connector is select soundbar and then 'optical'. So far during my Sonos setup my LG Magic remote cannot be found. My LG WebOS seems to be up-to-date. Are there any options to connect my LG Magic Remote to my Playbase? Thanks, Steven

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AjTrek1
6 years ago
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lololuvemmaContributor I
posted in Advanced setups
Setup library from NAS from outside network

Hi, I recently purchased and setup a NAS Synology DS218j with all my music in a shared folder, in my primary residence. I have a Play 1 in my secondary residence. I want to create a Music Library for the Play 1 to access the music located in the NAS in my primary residence. However, whenever I enter the local IP address of the NAS or the name of the NAS, the library cannot be created as I receive error message "the computer refuse to let Sonos connect to it". 1. Do I need to forward specific port in my router in my primary residence? 2. Which IP address should I use for the library setup? Surely the local one won't work when I'm outside of my local network. 3. I have the"outside" IP address of my router but it still doesn't work. How do I point toward my NAS behind that outside IP address? Thanks in advance.

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Stanley_4
6 years ago
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Martini75Contributor I
asked in Advanced setups
Change playlist/radio station from sonos one top buttons

It would be great if changing radio station was possible in a Sonos One without the need of the phone.

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Keith N
6 years ago
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mille1jContributor I
posted in Advanced setups
Multiple Sonos Connected by Ethernet - Good or Bad?

I have 3 Connect Amps in a networking closet. I plugged one of them into my switch and then daisy chained the other 2 from that one. Is that a good idea or not? Then, I have 9 Sonos 1 units spread out across the space. All of them are connected by wifi. If, however, they are near an available ethernet jack, is there any benefit to connecting them to ethernet?

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UKMedia
6 years ago
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