Advanced setups

Hey all,I've recently moves and had to get a LTE router. The Sonos One and Roam SL I had before won't connect to the router though.I understand from the support team, that LTE routers are not supported but  I read in some comments that people use them successfully.I did split 2,4GHz and 5GHz and also checked rest of the router settings are as suggested on the support site. However that's where my tech savviness tragically ends…Do I need to connect a “normal” router to get it to work? Any tips would be very welcome and appreciated 🙏Thank you!

Hi all! I’m having some issues with connectivity since the last two updates, system is:play:1 Arc SubI had an Asus xt8 running in AP mode for years, everything was working fine since I got the system setup.I have around 20 wireless clients that are not experiencing issues on wifi, I have now changed the AP to a different vendor but the same issues persist with Sonos being the only devices that are having issues. Now the arc and sub are dropping out, but play:1 is connected.Whenever trying to play something from the Sonos app, it just doesn’t work, it says it starts playing but nothing happens then the devices drop out of the app to just suddenly reappear.I only have two neighbouring SSIDs at channel 11, so I’ve tried channel 1-6 for the wifi, I’ve tried creating an ssid without wpa2, 2.4Ghz only, factory resetting everything then rejoining the devices to the new SSID I’ve created. But nothing seems to help

Hi  I am trying to figure out a way to use my existing set up to project movies in my backyard using a projector  I have 3 Sonos amps — 1 amp is for 6 speakers and a sub for the left part of the yard — 2nd amp is for additional 6 speakers and a second sub for the right side of the yard — 3rd amp if for the family room inside the houseand I have some complementary Sonos moves and Sonos 1 around the house  I investigated the proper setup with bets buy geek squad in 2022 and the final outcome was to get the Sonos bridge and connect everything wirelessly, however I never pulled the trigger and it appears that not the bridge/port and other options are no longer available.  what are my options here ? Wireless? Wired ? Can I connect 2HDMI (amp 1&2) to the projector outside ? It’s a long way for an HDMI cable. Just saying.    

I’m very confused!!! I have a Sonos arc connected to my lg HDMIearc port, now for example I have premium subscription to Netflix which should allow me to listen with Dolby Atmos but it doesn’t and none of the films that should be available in Dolby Atmos display Dolby Atmos, they just show 4k and HDR, can anyone help me with my dilemma 

Just purchased Starlink Gen 3 and my Sonos (Player 1) will not connect (cannot be detected).  I am not tech savvy and I am looking for help with an explanation in non tech language if possible.  I have used TP-link router prior to Starlink for my other internet service.  Can my Sonos system be “found” using Starlink network somehow?  Thank you for any help, step by step is best.

A red light AT the bottom of the roam 2 when i start UP , and i have to press many Times the power button to start UP .  

Hi,This page lists Sonos products that support WPA3 security. Among the devices *not* in this list (I would personally like to know for a Sonos Play-1 but it'd be nice to have this information for all products) is it known which of them support:WPA2-PSK-SHA256 (use of SHA-256 as the hashing method instead of SHA-1, the latter being cryptographically broken) WPA3-SAE transition mode (WPA3-SAE but with the possibility to fallback on WPA2-PSK in case the client does not support the former protocol)From experience it seems the Sonos Play-1 at least does not support WPA2-PSK-SHA256, but I'd like to be sure as, again, WPA-PSK without SHA256 is cryptographically insecure. Thanks !

About a week ago, I started getting access errors when trying to play from my music library on my Synology NAS. I am running all S2 Sonos components, and I’ve made no SW changes to the NAS in well over a month. I’ve been successfully running my music library for several years, save for the disaster last spring when Sonos made the major app change. It’s been running fine since the new app stabilized.I deleted the library in Sonos using the PC desktop app, restarted the app, and then set up a new Music Library. The library was correctly discovered, including music I added last week. I can browse to the music I want to play in the Sonos app on the PC desktop and multiple android devices. However, when I try to play the music I can browse to, I receive an "access error." This applies to every album I have tried (several dozen at this point). How can Sonos have access errors to the very music Sonos just discovered?I have confirmed that I can access the SMB share from two ph

I hve multiple SONOs 1, 5 and a 7   Is there any way they can connect to a Starlink networks as it uses WPA3 Network Security Protocol?

I have 2 home networks, the family network (call it “Fam”) and an IoT network (call it “Dev”). The Sonos devices are on the IoT, as are my Apple HomePods (which I use for voice control). The family’s iPhones are on the family network. The two networks can see and address one another, although they are on different netblocks. At the moment there is no firewall between the two networks.Devices on Fam can see the Sonos speakers. For instance, I can ping them from my computer. But I cannot AirPlay to them, and they do not show up on in the Sonos app. I cannot control them from Siri on the Fam device. If I switch the device to Dev, it can see the Sonos devices, identify them in AirPlay, and control them.It used to work across networks until I switched the Fam network to a new device. The biggest relevant difference I can see is the new Fam network requires a new netblock. So my guess is that AirPlay and other device discovery is just using the broadcast IP on the netblock t

Currently have an Arc with a pair of Symfonisk bookshelf speakers as surrounds. Now with the Arc Ultra out, I'm need help deciding what to upgrade.Do I upgrade the Arc to the Arc Ultra and keep the Symfonisks as surrounds?Or do I upgrade the Symfonisk speakers to Era 300s, and keep the Arc?It's about the same amount of money. I listen to quite a bit of music with this setup (other Sonos speakers throughout the home). I'm not sure if I consume Atmos content, not sure my TV can pass it through the arc channel.What would you do?

Looking to set up my system to work with my tv and Phillips  hue lighting. I can’t find any help

I have a Synology NAS device. When I get a new CD, I rip it and send it to my Synology device. My Sonos One uses this as the source for my music library. The issue is, whenever I copy a new set of files to Synology it takes sometimes a whole day before the Music Library in my Sonos app is updated. Is there a way to force the library to update immediately after copying the files to the Synology device?

Sonos Community, would love some advice, I want to add Sonos to my home and build, would love input on how many amps I would require and speaker choice. i was thinking, in the living room have the new Sonos Arc and Sub moving to the kitchen and dining having a ceiling mounted speaker in each and for the outdoor room Having a speaker above the living room window looking at the outdoor space and another above the other window looking towards the pool. 

Hi there. I have two older Sonos speakers (both Play 1) that I would like to connect to a record player. I know that the newer era and five speakers have a line in feature (and I would prefer to have the benefits of a third speaker than go for the Port). My question is whether I can use the line in feature on a new era or five, to connect the phono to my existing sonos network. Ie is there a way to get the record player sound coming out of all 3 speakers, via an era or five, or will it just come out of the new speaker? Many thanks in advance.

How do I change the settings for my Beam sound bar via the App?  The Sonos App is requesting that I log out and login via Sonos.com as the owner.   This site currently does not have my Beam as a registered product.  How can I get my Beam registered on the Sonos.com account?

When I set up my Playbar, ther is no selection for it on my LG 47GA. Is there an alternate selection that works? 

We’ve had problems for quite a long time now with our home network suffering from periodic broadcast storms (usually after an interruption to our main router), requiring powering off/on of multiple devices to resolve.  With the help of my good wife we finally narrowed it down (with a packet capture) to our network setup and SonosNet causing a network / bridging loop.We have a house that has been extended and modified over time, so WiFi (and SonosNet) reception across the entire house is poor in places (we previously suffered multiple drop-outs until we invested in 2 x Boost).  We have a WiFi network (ASUS RT-AX88U and RT-AX92U routers, linked with AIMesh) which covers most of the core of the house, and use cables and unmanaged Netgear switches for our main home/office and our TV entertainment system, etc.  Our Sonos system is hard wired at five locations (2 x Sonos Boost, 1 x Play:1, 1 x Amp, 1 x Five), the rest connect via SonosNet (on Channel 11 which isn’t used on o

Can someone confirm for me that an Apple Time Capsule is no longer compatible for use as a NAS with Sonos? I have been unable to use my Sonos since the app update however many months ago. Prior to that, my Time Capsule functioned as my NAS (in addition to being my router and where I back up my Macbook). Since the update, I have spent hours and hours googling and searching YouTube videos to try to play my music but I’ve never been able to reconnect my music library with my Sonos. Yesterday I finally found this thread that appears to say the Time Capsule is no longer an option but I’d like to get another confirmation before moving on. I don’t know what generation my Time Capsule is, but it’s at least a decade old. I don’t know exactly what SMB v2 or v3 are, but it looks like the Time Capsule is SM

I have a Sonos ARC with two era 300 serving as rear speakers paired with the Sonos sub 3 and this is connected via an e-arc to a hiicence TV that supports Dolby Atmos, HDR 10 and 4K however even when I play content from the various streaming services, such as Netflix, Amazon prime Apple that has Dolby Atmos , and also some media that I have downloaded through this system, it does not give me a Dolby Atmos symbol on the Sonos app. It shows PCM 2.0 and I don’t think I’m getting the output although on my TV it flashes for about two seconds saying Dolby Atmos is anybody else seeing this and can help

I’ve just registered on the Sonos developer portal https://developer.sonos.com/ After signing in, there’s no option to create API keys. Am I missing something? The page only has the option to “Get Started” which takes you to the documentation. 

For three years I have successfully used an ensemble consisting of Beam and two Play1s to play back my PC sound. This is done via an external sound card (SPDIF) and a TOSLINK cable connected to it. A few days ago the sound stopped completely! I suspect a connection with the recent SONOS controller update, the second suspect is Microsoft. I spent a total of three full days trying to find a solution - in vain. My great frustration is mixed with despair.Here are some pieces of the puzzle from my search so far:It is a Windows 11 PC.A second Windows 11 PC shows the same failure.Sound signals are displayed graphically.Connecting an Android tablet to the TOSLINK cable: music plays!New external sound card does not help on both PCs.Does anyone have a brilliant idea?Here are some screenshots for illustration.

I have a Sonos Amp and want to run 4 speakers from it which I know isn't a problem. I want to have 2 speakers in one room and 2 in another room but I want to connect all 4 to the Amp via a 4 way speaker selector so I can turn either room on or off when I dont want to have sound in the room. Does anyone know if this is ok to do and that switching via the selector is safe to do and won't damage the Amp output.https://www.avsl.com/product/128.425UK-4-way-loudspeaker-selector 

Hi all,I currently own a Sonos Play 5, Sub, Sonos One, Move, and Beam.  I just purchased a house that has a built-in system consisting of a Denon AVR-X3700H, Onkyo 2-channel Amplifier (M282), and a Nikes Speaker selector (SSVC4).  This equipment is powering a total of 9 speakers (7 indoor, 2 outdoor).  I would like to integrate my Sonos with this system to provide additional sound to the house.  What is the best route to do this, and how?  It looks like I will need to purchase a Sonos Port, but I’m not completely sure.Any assistance would be greatly appreciated!

Hi,We have multiple house connected throught optical fiber and multiple Sonos Amp in the same network subnet (about twenty). We would to know how can we optimize the network (using igmp snooping, create subnet for each house or each zone, enable multicast routing on router).Thank you in advance for your feedback.