Voice control and smart home

Hi, I’ve seen slight variations to this issue on other threads but none that quite address it. Problem Google assistant was not working on the Sonos One speaker (the microphone was not active and not illuminated). In an attempt to resolve this issue I unlinked the Sonos from Google and tried re-linking.   Now the situation is that when I go to re-activate the GA service within the Sonos App the following happens: 1.) I'm prompted to add GA to my Sonos 2.) On the "select rooms" page I select the Sonos 3.) I press "add to google assistant" button and I'm re-directed to GA app 4.) This then simply takes me to App Store to purchase/download GA (which I already have)! 5.) When I then go back to Sonos app it says "Linking Google account" and HANGS on this page indefinitely with a spinning wheel.  6.) After a considerable length of time it times out and says "There was a problem adding google assistant".    As a work-around for this I've tried adding/linking Sonos from the GA app itself. This

I have a Sonos One.  Google Voice services recently quit working and I was not able to successfully re-add them.  I did a factory reset on the speaker and I’m now attempting to add the Google Assistant.  In that process the Sonos app transfers control to the Google Assistant app.  The app is “Looking for devices” but the result is always “No devices found.”  I’ve tried this several times. Any suggestions?  Ironically, adding Amazon Alexa is a snap.  It’s just adding Google I’m having problems with.  

Hello all!I recently bought my first Sonos product, a Sonos One, and successfully integrated with Google Home.It is nice to be able to use music services unsing Google Assitant, but what about the music in our phones? Can we expect to be able to launch and manage music stored on our phones with voice commands?Thanks! 

Sonos has always been a good citizen when it comes to openness in smart homes: AirPlay 2 support was a key factor in my purchasing decision. However, as I build out and attempt to future proof my smart home, I’m looking for Thread support in my future buying decisions.The Thread protocol is aan IPv6-based, low-power mesh networking technology for IoT (Internet of Things) home automation products, intended to be secure and future-proof. It is supported by all the main smart home vendors.A vital part of the a Thread mesh network is the Border Router, which forwards data from the Thread mesh network to your home WiFi or Etnernet network. For best results there needs to be multiple Border Routers in a home (just like a mesh WiFi setup).Apple’s recently announced HomePod Mini includes Thread support and acts as a Border Router. It’s low cost makes it an ideal device for a Thread deployment.Question for Sonos:Is it possible to add Thread Border Router support to Sonos speakers via S2 softwar

Hi,    I have google assistant on Sonos Beam and Sonos One. It was all working fine until the S2 app launched a couple of days ago. Now, when I ask a Sonos to play a radio station (e.g. play BBC radio 2), google assistant initially replies with, ‘playing BBC radio 2 from TuneIn (as usual) but then fails and says ‘sorry, I cannot find what you’re looking for’. If I ask google assistant to play music it works fine (using Spotify). I assume this is a TuneIn issue but the status page isn’t reporting any problems. I removed TuneIn service from the Sonos S2 app and re-added it, made no difference. I also rebooted all the speakers, also made no difference.    Any ideas? Is there a problem with TuneIn?    Thanks

I have a Sony TV that has been connected to Google Home. Just added a Beam surround system to the TV using the HDMI-ARC cable. In the Google Home menu, the TV is listed, the Sonos system is now listed, and a new device is listed that is the TV linked to Sonos (the device has a much longer name). Is there a way to link the existing TV to Sonos and delete the new device? Thanks for your help.

Witam, Czy używanie google assistant albo Alexa w Polsce jest możliwe ??? Nie jestem w stanie tego ustawić i jest to ogromna utrata wartości jak chodzi o system Sonos gdyż płaci się premium za to że głośniki obsługują voice ???

Hello, I bought my first Sonos products 5 years ago and still happy about it. Recently bought a Sonos Move and I am wondering when the Google assistant will be enabled in English in Poland?I am not Polish so I would like to have it in English for your information. Regards, Steeve L

I recently updated to the Sonos 2 app and upgraded the firmware in all my speakers. I have a move, beam, and 2 play:1s.  Now when I ask Alexa to play a station on pandora it plays one song and then stops.  Also, if a song is playing and I want to thumbs up or skip the song, alexa will say nothing is playing.  This all worked prior to the new app and firmware.

I have google voice set up on my Sonos Beam and it has started saying “Sorry I don’t I understand” randomly even when muted. I have no idea why this is happening, The fact that it’s happening even with the thing is muted is the really weird part. Also it happens mostly at night which is a problem since its in my bedroom! Any advice on how I might fix this?

Whenever I ask my Sonos Beam to play music using, “Alexa, shuffle songs by the McGuire Sisters” and later stop the music with “Alexa, stop”, I’ve noticed that the Beam will be in Muted state and cannot be unmuted verbally. I must manually grab the remote for my connected Roku TV and raise the Volume from 0 to 40.For example, say I’m watching YouTube on the full-HDMI connected Roku TV (TCL brand with CEC enabled), using my HP PC’s web browser. I hear audio fine at the expected Volume level (40). I then listen to a random song via Alexa – the Sonos/Roku volume remains 40 – then ask it to stop, as outlined above. Music ceases playing, as expected. Resuming the paused YouTube video, however, results in no sound! Volume level is now 0 (but never actively displayed on-screen as such).Saying, “Alexa, volume 4”, or pressing the PC’s up-vol button on the keyboard (I realize that’s a separate volume setting, but I want to assure readers here that it’s at max. vol.), doesn’t help. ONLY THE ROKU R

I  have read through the community and tried multiple things, but no luck so fare with paring Sonos One to Google Assistant. I have tried with both iPhone and iPad. The process stops once the Sonos App “calls” the Google Assistant app and i have chosen “Next” - “This may take a minute or two”  after a few minutes the Google Assistant app just returns this error: “There may be a problem”I  have tried the following: Deleted the sonos app. Deleted the Google Assistant app. I have reset the Sonos One speaker and added it to the system again.Still no luck. 

Hi all, Looking for some help, maybe someone has had a similar issue.I have a Sonos One in the living room that when i ask to play music using the alexa function it plays on my office speaker too. Even if i specify “play xxx in the living room” it still plays in the office. The speaker in the office is the older Play 1.  I’ve ungrouped them on the app, thinking that might be the problem ( the last time used may have been as a pair/group so it continues) but as soon as i used another voice command in the living room on the Sonos One, it was back to playing on both. Just wondered what i might be missing. Short of resetting everything and starting fresh i’m not sure what to do! ThanksPaul

I am trying to add Google Assistant to Sonos. Each time I try to do so, the Google Assistant app says that no devices are found. I've reset my router factory reset my Sonos one with no luck. 

Hi Everyone Is there a way to stop Google being so vocal when it replies to commands like turning off the lights? On my Google home device it just chimes but on my Sonos One it replies with some thing like. "OK turning off three lights". All the devices are in the same room.    Thanks Ryan

When is Sonos going to keep up with Google Assistant and support other countries.I am an English speaker and live in Malaysia. Google Assistant is available here but does not show up on the Sonos supported countries list - when will this be addressed please.B.

Two questions:The microphone can be activated ONLY by pressing the microphone button on the speaker. True or false? Pressing the microphone button will not activate the mic if the Touch Controls setting in the Sonos app is toggled OFF. True or false?rdp

I’ve got a Sonos Arc connected to my LG GX via HDMI ARC. I’m using Amazon Alexa for voice control via the Arc.When saying “Alexa, turn off TV” the Arc flips the current power state, while “Alexa, turn on TV” works correctly. In other words:TV is off, say “Alexa, turn off TV”, TV turns on TV is on, say “Alexa, turn off TV”, TV turns off TV is off, say “Alexa, turn on TV”, TV turns on TV is on, say “Alexa, turn on TV”, TV stays onThe one I underlined is unexpected behavior. Instead I expect the power to stay off. I have a routine when I leave home to turn off all the lights and devices in my house. So instead this often turns on my TV unexpectedly.

So a fan of Sonos, I brought voice controlled music via Alexa to my system, thanks to a ZP100 Connect. Amazing setup, and brought the flexible ability of inputting other music devices and Bluetooth into my Sonos system, no longer was I locked in by the app and my phone (or PC), and there was nothing I could not play over my Sonos System - TV, youtube, Alexa, iPlayer anything . It worked a charm….only now, all my Sonos Connects are moving to EoLI wanted to reduce my devices (each room with an Alexa/echo, connect and 2 speakers, so swapping a Connect for a new Sonos One seemed like the answer, I shed an Alexa device and a Sonos connect ….just lose the ability to input other music but how horribly wrong am I.Now, I have a Sonos One and a Play 1 next to each other, and I cannot pair them….rubbish meeting of my expectations but ok.Plan B: just Group them together and sacrifice the fidelity you seem to get with a pairing…..WRONG….my previous setup with the Connect, I could shout “Alexa, Turn

Just received my Move today and I use Google Assistant. I was able to get music playing (YouTube Premium) but when I asked for next song, turn volume up etc I was ignored.  This looks like a common problem.  Any solutions?

I have an Ikea Symfonisk Bookshelf as stereo pair and a Symfonisk lamp.I have set up the Alexa skill and I can ask Alexa to play on the Sonos speakers.However, I want to define my Sonos speakers as preferred speakers for the room in Alexa.When I want to select the Sonos speaker it always says “not compatible” the same for my Lamp in the other room.I have removed the skill and added it again, no avail. All apps (Sonos, Alexa) and all speakers, iPhone, and Alexas up to date.What gives? 

Hi, is there any other way to control local music library with Alexa than installing MyMedia app to computer? MyMedia works great otherwise, but downside is that computer must be running with MyMedia server app. It would be great if Alexa could control local music library without any third party application! Just like it control eg. Spotify or any web-based music service now. If there is no other way, I address this message to Sonos developers. Maybe in future we can see this feature on Sonos and Alexa!  

Is there a voice command to start playing the TV audio to multiple rooms/speakers? I can get my Beam (and attached Sub) to switch its input back to TV by voice, but I want it to be playing in another room as well. I can set this up via the app, but am really going for voice control. Ideally, this would be a single command (so I can give it a shorthand as a Routine) but if it takes two, so be it.Relatedly, is there a good way to redirect what’s playing in one room/group to another/all by voice? (That would make it easy to do in two commands.)I just switched to Alexa from Google because it feels a bit better integrated with Sonos (group support, etc), but would be curious about both honestly. 

Hi, I’ve had the in-built Alexa feature on the Beam for a couple of months and even if it’s not too bad, I don’t think the mics are as good as my Echo.  She misunderstands commands too often, for example last time I said “play the tv” she understood “play Disney” and started playing a random Disney song.It’s infuriating as it happens very often and I always have to switch the input from music back to TV. When I listen back to the Alexa audio recordings in the Alexa app History, that’s how I know she gets the commands wrong and the playback sounds very muffled. I’m not surprised she gets confused, the mics don’t seem that good. I live in a small-sized living room sitting about 3m away from the Beam, on a tv stand below ear level.Now what I’m looking for is turn off Alexa on the Beam but keep the ducking function as I quite like it and it’s the only reason I’m not using the Echo, because with the TV playing in the background it can’t hear commands well.The other day I came to know it's p

I am trying to find out if there is a way I can get Google assistant to work in a country not available yet?I am in the Cayman Islands and we should fall under UK or US settings but Sonos does not group us that way. Is there any way I can get it to work as the assistant works on all my other devices except Sonos. Thanks