Voice control and smart home

About 6-8(?) weeks ago my a few of my devices dropped out of my household.  I don’t know the trigger for that.  Most of my voice capable devices suddently kept on “I can’t connect to the internet...” - the only exception was my Sonos Move.  There are also some devices that was in the household that are not discoverable (does not appear in the list if devices).  In the Voice section of my iOS app, when I go into the device list, it showed the Move and all the other devices that had been configured with voice was not shown (and when I try and add, it says all device already configured with voice).  I went to my sonos.com profile and look at my system and a lot if them was showing “offline” even though they are up and has valid IPs.  The voice capable devices had their mic enabled but I kept on getting the “can’t connect to internet error” when the wakeword is triggered.  Those devices that are showing as offline in my sonos.com:profile:system cannot playback Spotify but can play local li

Just wanted to shout out if anyone has this experience.  When a voice capable (I configure them with Google VA) device hasn’t been “spoken” to in a long time (I didn’t pay attention to what constitutes “a long time” but my hunch is around the order of 2-3 days), the first time the response will contain an audible click (very soft but nonetheless audible).  I will try and submit a diag next time this happens.  What other info can I collect if this happens again?

After 2 sessions with Apple and 3 sessions (3 hours) with Sonos Support each one sending me the other way I still can’t play my Library from my iMac to Sonos Playbar in the Lounge. It has worked ok for 5 years. Basically I get an error message when trying to load the Music Folder. They’ve checked Privacy and sharing options ad infinitum, no joyAny help greatly appreciated, I’m reasonable at Techo but not great Many Thanks Roger UK

Having trouble adding the google assistant to arc. No issues adding to move or one. the google assistant app just says “no device found” when i try to add to my arc... All devices on same wifi set up.Have already tried factory reset, unlinking and relinking sonos account to google assistant. Super frustrating as I want to use my ones as surrounds with the arc but not lose the google assistant.  any tips?

Have Sonos solved the issue of not being able to preset a fixed volume level for Google Assistant feedback? I know this issue has been discussed in several threads before, but it is annoying and it is 2021 now…  *Moderator Note: Modified in accordance with the community guidelines.*

Every time I try to connect to coonect my Google and Sonos account i got the message that i have to connect my speakers to my sonos account.When checking my sonos app they are connected and i have the newest update on the app, what can I do?  

Gave google assistant a shot on my Sonos Beam - started a podcast on Spotify, which worked fine, but then if I try “Hey Google, fast forward 30 seconds” or “Hey Google, rewind 30 seconds” - I get the “sorry I don’t know what you mean” error.When I switch over to Alexa, it works perfectly fine. 

Hello.I would like to know if sonos plans to release alexa to Brazil in portuguese-br.

Dear Sonos,I really am very happy with the purchase of my SONOS MOVE (See details below), but I am very frustrated because I cannot use the voice assistants (Alexa or Google (Portugues Brazil)) in my SONOS Move. I can't set it up and leave it active.How should I proceed ?I am waiting for an answer.A hug,Frederico Mendes Jr===========================================================Sonos Move: Sonos-FredSerial Number: 5C-AA-FD-D7-58-20:ASonos OS: S2Version: 13.0 (build 62186220)Hardware Version: 1.25.1.7-1.2Series ID: A100WM: 1

LMS offers some interesting features which you can use alongside the standard Sonos setup.  Using LMS requires that you install the server software on a networked device (eg. a PC running Windows, iOS, or Linux, and even some NAS) - a popular choice is the Raspbery Pi (even including the ultra-cheap Pi Zero at 20 USD).   Installing the software is a task for an average user (and is largely accomplished via a web-browser interface).  Once installed, Sonos devices are seen by LMS as squeezebox players, and have full access to all the features which the server software offers. Why might you consider this as an addition to your Sonos system?   Here are some pros:  LMS is complementary to the native Sonos setup.  You do not lose any Sonos features.  LMS is multi-platform.   Media control is also multi-platform (via web--browser access).   Apps are also available for both Android and iOS (either free or at low cost. There is no limit for local music libraries Offers access to Spotify, Qobuz,

i say volume 1 to my s1 but it does not go lower enough I then have to manually take the volume down

I have the BBC skill set up in Alexa and if I ask Alexa to 'play BBC Radio 2' it plays from my Echo Spot rather than the SONOS speakers that I set up as my preferred speakers in Alexa groups. If I disable the BBC app, then Alexa gives me a message saying something abut the previously enabled app is disabled do I want to enable it. To make it work I have to say 'Alexa play BBC Radio 2 in the Sitting Room'. If I say 'Alexa play Virgin Radio' (or any other radio station/music request) it plays through the SONOS speakers. I know this might be more of an Alexa question than a SONOS question but I'm asking just in case any of you SONOS experts have come across this and know a fix! Edit: I did do a search and found nothing, but now I've posted I see that this question has come up before although the answer is to do what I'm doing ie add 'in the sitting room' or 'from TuneIn' to the command, which isn't a really great solution.

Morning everyone,For a few years I’ve had a Sonos device in my kitchen, that has been monitored by a script on a Raspberry Pi.  If the Sonos is playing, it turns the amp on & sets the input etc.If someone turns the TV on, that overrules Sonos and sets the amp accordingly.This morning, Sonos was playing as usual - but the amp wasnt.A bit of digging and it looks like my Sonos had an update (now on S1 / 11.2.7) and the info that was used by my script  (http://w.x.y.z:1400/MediaRenderer/AVTransport/Control) is no longer available.I tried https to 1443 with the same path and that fails with the same UPnP 401 error.Is there somewhere else I can pull the current status from via a url or similar?Thanks 

I am trying to play music through Google assistant commands on sonos one. But it does not listen to my commands. I am using youtube music.

HiThank you very much Sonos for this.My system was working perfectly fine until last week one of my speakers (bookshelf) started acting up. Since I have a wifi extension I wondered where it was connected exactly so I decided to reset it.I boot my tablet, (android 7 working perfectly well up to then), and it says: “there is an update for sonos app”. And idiot that I am i hit “update”….it took a while to update and me wondering why …..Surprise!!.The new piece of whatever refused to add a new speaker because “android 7 is no longer supported” And I haven’t been able to find the previous version of S2 to just stick with it.So as the double idiot that I am I go and decide to buy a new tablet with android 10.And what now?Yes, I can now readd my speaker to the system.But this thing comes with something called Google Go. And you can’t delete it. You can disable it but Google play doesnt care. It’s still there and GP refuses to install “Google LLC” instead. Why is this important  you ask?Becaus

I have two Sonos Ones and set up Google Assistant through both.Google Assistant CONSTANTLY activates when we are having conversations that do not even use the word Google, when the TV is on and a character says anything vaguely resembling those words, and sometimes just randomly when there is no noise happening at all. Super over it and ready to turn it off. Anyone have this issue or any idea how to fix it? I do not have an option in my Google Home app on my phone (Pixel) to turn down the sensitivity of response and don’t know else to do.

I have the sonos play 1 with Alexa and wanted to use the drop in feature to call the echo dots around the house but can't seem to find this on the menu for the sonos has anyone got this working or is it not available if so will it be added to an update soon?

Sonos move does not recognise google assistantOk so I got 2 Sonos move speakers connected to the wifi with the sonos app. I also have Google assistant installed on both of them.Now recently like 4 days ago I can’t use google to play music on my sonos. Weirder yet when I open the sonos app it says I cant find both sonos devices on the network. I check both speakers were on. I tried different machines phones/tablets same result. Funny thing when I said google commands like “turn lights on/off” it still worked. But when I tried the commands “play top40” it says something along the lines: “Sonos will play top40” followed by “Cannot play”.I tried to reset the speakers (process of turning them off and on the charger pressing some button). I reconfigured/installed them. I added the speakers again and tried to install google assistant. The first try it works, but when I give the command “play top40” it says again something along the lines: “Sonos will play top40” followed by “Cannot play”. But

Dear SonosAs a Sonos user which uses your integration with google assistant I think it’s absolutely horrible that you can’t choose the volume on the assistant. It doesn’t even include a mode for the evening/night. When I’m asking the assistant or for example turning of the lights in the night, assistant just screams out loud with the last playback volume and wakes up my whole family. This basically ruins the whole experience and makes it unusable, I’m even thinking of ditching the assistant on the Sonos speakers and buying some nests instead which i think shouldn’t even be considered when already having a full Sonos system.  Please address this issue asap, or at least release a quick fix. 

I am having an issue in sending a broadcast message from my Sonos One Gen2 and from my Sonos Beam. Whenever I try to send a broadcast from Sonos I receive the error “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” However if I send the instruction via the phone App or via Google Hub, the broadcast works just fine and sends it to all my speakers (delayed but works). I have done the following:Google Assistant on all speakers Default speaker selected for all speakers Address set for all speakers Latest software update for all speakersI have also deleted all the voice assistants from the speakers, unlinked the Sonos account from Google. Rebooted everything and put it all back and still no luck. So working fine on Google side to send and receive but on Sonos can only receive?

I have Sonos speakers in most of the rooms in my house. I also use Nest, for instance the Nest Hello doorbell. When someone rings it, there is a notification on all speakers 'someone's at the front door'. This is great, but I want the ability to switch this notification off in certain rooms, eg. the guest rooms.I have one Nest Mini speaker in one of the rooms. It has a menu option in settings 'Notifications and digital wellbeing'. There I can switch on/off notifications and there will be no doorbell announcement. How can I do this on the Sonos speakers? 

I just found a way to integrate my Sonos beam + 2 Ikea Symphonisk speakers with all my echo devices. To do this, I need to purchase sonos connect which I got it used around $100 and compatible with sonos 2 apps. Little background about my setup. I have sonos beam + 2 surround speakers at my living room. I have echo dot v.3 devices on all other rooms. If I want to play music in every rooms through alexa command, the Livingroom will be skipped because I don't have echo device in there. To bridge between Sonos and Alexa device, I use sonos connect and echo dot that I plugged into line-in of sonos connect. Once all connected and setup, I open sonos S2 app and go to sonos connect setting and change the "autoplay" to my "Livingroom" which essentially where my sonos beam is located. Here is the detail path to change autoplay setting: Open sonos app and go to setting - system - Choose room where sonos connect is setup. In my case, I name it "media room". Go to line-in section and choose "aut

HiOn all of my Sonos speakers, Moves &one’s.When asking Alexa To play an audible book, she begins to play, but if I ask her to be rewind one minute or any other amount of time she says “Nothing is currently playing “I have tried the same commands on a Amazon echo and it works fine.I have tried the same commands on a Amazon echo and it works fine.this used to work fine a couple of weeks ago I was only recently in the last 3 to 4 weeks stopped This used to work fine and then It suddenly stopped working a few weeks ago.In the Sonos app I have unauthorised and re-authorised my audible account and this has made no change, I have also rebooted all of my speakers and this has made no change.if I ask Alexa to play music from either Amazon or Apple it works fine and will also fast forward or rewind the time asked. Please help!  

I have a Gen 1 Sonos One in the kitchen, and a Gen 2 Sonos 1 in the living room as part of a surround-sound set-up. For a while, the speaker closest to me would respond when I said the wake word, but increasingly, despite virtually whispering in the kitchen, the living room would start playing. I’m guessing the improvements in the Gen 2 are making it a lot more reactive! Is there any way of manually tweaking the mic sensitivity so I can ensure the right speaker responds? 

Hello, I`m a Brazilian living in Spain and I think a lot of people living in different countries will understand my point. I have Alexa controlling my hose for a long time now an I like to speak in Brazilian portuguese with my Alexa (my mother language). I think other people living abroad would like the same if your language is officially under Alexa controls.Alexa is available in portuguese for a long time and all my echo devices and even devices embedded like Samsung and others work fine using the Alexa controls in portuguese.Now I bought a Sonos ARC and by my surprise I cannot put the embedded Alexa in portuguese. I don´t understand. I understand the app and the manual in english in just a few others, but why Alexa, that is a standard service from Amazon is not available in the languages already existent in the system.And to be even more surprised, I was look some old forums and seems that there is no plan to include more languages in Sonos. Is that true? Do we have a plan or a time