Question

Have to ask twice to play spotify music

  • 28 June 2020
  • 7 replies
  • 86 views

Everything was working before the update.

I say “alexa, play metallica songs in living room”, and metallica starts to play. I can control volume, pause music, skip songs… no problem at all.

Now I go to the S2 iphone app, and play something different, lets say ACDC in spotify

Then if I say “alexa, play music”, instead of continuing with the ACDC it empties the playlist, shows the metallica song for a second, and then nothing plays. Have to ask again, and metallica starts playing.

Any idea whats going on?

I have tried disabling the skills, removing the playets, reinstalling the apps… everything.


7 replies

This has recently happened for us (SONOS One G1, Alexa, Spotify).

I ask for something like, “Alexa, play Yellow Submarine”,

Alexa replies “Yellow Submarine Remastered 2009 by The Beatles on Spotify” but then silence.

If I repeat the command, I get the same response but the music starts.

The same is happening when using Google Assistant.

I am having same issue with Alexa. Started in last couple of days.

Yep. Same here. Have to ask twice before I get anything to happen.

Any solutions or updates for this bug?

Please, has anyone found a solution. It’s happening to more users, so it’s clearly a bug.

 

it was working weeks ago before the update.

This has recently happened for us (SONOS One G1, Alexa, Spotify).

I ask for something like, “Alexa, play Yellow Submarine”,

Alexa replies “Yellow Submarine Remastered 2009 by The Beatles on Spotify” but then silence.

If I repeat the command, I get the same response but the music starts.

I am having same issue with Alexa. Started in last couple of days.

Yep. Same here. Have to ask twice before I get anything to happen.

The same is happening when using Google Assistant.

Have you found any solution to this? This is not happening to me only, so looks like a bug ...

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