Best answer by novasupra
Moderator Note: If the information listed here did not resolve your issue, try this topic: Resolving the Majority of Issues with Alexa on Sonos
Best answer by novasupra
Hey oh my god it worked the night mare has ended ..Thanks so much ..
Exact same problem which seemed to start after an update this week. Tried: power down and up of all Sonos components, reboot of router then another power down and up of Sonos components, deleting and rebuilding groups all to no avail. Anyway, the disable re-enable did the trick so back to normal. Thanks Novasupra.