Talk Sonos Products

All of a sudden, on my last “update music library”  I get that an unexpected error occurred trying to import playlists.  The music that was recently added is there.  I have tried to read the various posts, but cannot figure out what I should actually do.  Never had this problem before, including when there used to be a problem with the new software finding the music on my Mac Studio.  Any help would be greatly appreciated.

Mixcloud playlist are finally back!!!!!!

Hi,I have 5 pairs of sonos in ceiling/wall speakers connected to 5 sonos amps. What would be best configuration to create a surround experience in a room? Happy to add one or two sonos gen 3 subs to the system and add one or two sonos fives if that helps achieving high quality 3D spatial audio. I would like to not add a soundbar if possible.Could I even use more than two pairs of in-ceiling/in-wall speakers in one room as a surround setup? I have read entries about 4.1 or 4.2 setups by using a pair of sonos in-walls as front left and right and another pair as surround left and right -- utilizing only two pairs in one room. If I can use more than two pairs, could I add 3 pairs as front left and right and 2 pairs as surround left and right? Is Sonos planning to support a richer surround configuration experience? Is their lack of support a product/marketing strategy to prioritize selling their sonos eras and soundbars or is there a technical challenge they are not able to pass with the cu

I don’t see anywhere on sonos mac os desktop app where i can select pre designed groups.  i see it on the ios apps but not the mac os.  can you see them on mac os. i can’t even see where i could edit or creat groups on mac os

Hi everyone,I have 5 pairs of Sonos in-ceiling/in-wall speakers, each connected to its own Sonos Amp. I’m exploring the best way to create a high-quality surround sound experience in a single room.I’m happy to add one or two Sonos Gen 3 Subs to enhance the setup, and I’m also open to adding one or two Sonos Fives if that helps achieve a better 3D or spatial audio feel. Ideally, I’d like to avoid using a soundbar if possible.A few specific questions: Can I use more than two pairs of in-ceiling/in-wall speakers in one room as part of a true surround setup? I’ve read about 4.1 or 4.2 configurations using one pair as front L/R and another as surround L/R — but could I push this further? For example, could I use three pairs as front L/R and two pairs as surrounds? Is Sonos planning to support richer surround configurations in the future? Is this a limitation due to technical reasons, or more of a product/marketing strategy to encourage soundbar and Era speaker sales? Lastly, would it

I have an Arc paired with a sub and 2 Sonos 1’s, however can I add 2 additional Play 1’s (for a total of 4 surround)?

I have just sold my Sonos arc and want to by another sonos Soundbar later. Can I still use my Sub with my Play 5 or my Symfonisk speakers from Ikea? if yes how do i set it up?

Longtime Sonos user that is looking to upgrade their setup. I currently use Sonos mostly for music, but have been eyeing an upgrade to my setup for a while now.My main space is pretty much open floor plan. I have a great room with 15 foot ceilings, and behind it we have our dining table. Our current audio comes from a Sonos Move and an old Sonos 1 in the kitchen.I am looking to upgrade the sound experience in the Great Room for music listening and the TV experience. I am initially thinking of replacing the Move with a Sonos Arc. I can place the Move somewhere else on the first floor. I could also look into doing the Arc + 2 Era 100's on stands behind the couch. Just not sure that my wife will go for it "aesthetically" since the dining table is already in pretty close proximity to the couch.My photos attached show the Great Room, and my floor plan. I know the TV is #toohigh, but we have baseboard underneath the entertainment stand. The red on the floor plan shows the placement of my cur

Does anyone have a Move 1 Box they do not require any longer?Moderator edit: Warning - do not share private details online 

Does this sound as good as Bose?.

Hi everyone, I have never used a sonos product before but wondering if to invest in these with them being released so long ago? From my understanding they should all work with the s2 sonos app? 3 x Sonos Play 1s (nearly new - £225 for all)1 x Sonos play 5 (nearly new £240)  I am very aware these are old products so want to make sure it is not money down the drain on a system which will be infuriating to use due to the age or anything to be aware of which will catch me out ? I currently have a Denon system but it is only a 2.0. My plan is to potentially use the play 5 in the living room just for music when I have the other speakers playing in other rooms. Or I could just get another play 1 when one pops up in the used market in good condition .  Have seen some WiFi issues reported on thr play 5 also which makes me a bit cautious. Are they good value at this price point? Appreciate any help! Thanks

I am on the fence about getting a Sonos system.  I’ve read reviews where users are having speakers disconnect from the system, they are not found, or random volume control issues.Is this still happening, as of July 2025?

Good morning everyone, I am writing from Italy, Rome.It is a pleasure to read your comments, I have noticed many experts in the community!I would like some advice: I have a complete Sonos system with all the latest updates, but since I am changing the furniture I have a doubt about the positioning of the Sonos Arc. What is the recommended/correct height from the floor? Currently it is 53.5 cm from the floor, but with the new furniture I would reach 57.5 cm from the floor, but I can change the dimensions of the new furniture (I still have time to do so because it is in progress!).Thank you very much for the precious advice...Greetings to all.

Hello. I am about to purchase my first Sonos system, after years of high end, old style equipment.  I could really use some input from sonos users in chosing between a pair of 5s or era 300s.My music is classical 75% and oldies rock 25%.I have a moderate to large room.My wife does not like the volume too loud, so I would say our volume is moderate: neither background nor conversation killer.My main reason for diving into sonos: while my system is extremely accurate, whenever I encounter that wide open sonos sound stage I really like it. I am also tired of ongoing speaker placement efforts to image well and put me in rhat sweet spot. So I'd sacrifice a bit of accuracy for a big soundstage.Based on the above would you advise me to  look at a pair of 5s or  era 300s? Thanks in advance for your replies.

When trying to play music through my linked Napster account, there have been problems  going back to the new app launch. Almost every time when I try playing music from Napster, it will at best play a couple songs without issue. Typically it will either suddenly lose all audio, while the song timer continues to run like the song is still playing, continue to do that on any subsequent song, not play additional songs (with the timer running), or the incredibly common error message saying the connection to Napster has been lost. I've reauthorized the account multiple times, and even though it says it was successfully authorized, the problem is never resolved. Since there are so many problems and shortcomings with the app, and this only started after the new app was released, I hoped it would be resolved as attempts to fix the app were made. After avoiding the use of Napster for several months when using my speaker, I tried again today and received the same lost connection to Napster. 

For those who miss Blue Marlin, Ibiza global etc radios The solution I found (from someone else on the net) isBlue Marlin et al will play on the ‘Radio.net’ app. Download it to your advice. Hit play on radio.net. Airstream it to a Sonos device that accepts airplay I have devices that accept airplay (a new five, an arc, etc) and some ones that do not. For those that do not, airplay to a device that does then on sonos, add the room with the Sonos that does not have airplay, to the one that is playing it , in the sonos app. You can turn down the room you want but it is still grouped with the room you do…  etc

Hello,I'm recently bought a pair of Era 100 and I added these as a surround speakers for my Ray with a Sub mini but I don't have the stands for the speakers but in a weeks I'm going moving to another house and there I can pit the speakers on the wall but while I want to use the surround speakers in front at the same height of the soundbar and using the reflections of the lateral walls can listen like there are closely back or minimum more spaciality, my room is almost a square it's 3.75m high and 3.95m wide (12.3ft x 13ft) and my soundbar is like in 20cm in front the wall so is remaining only 3.55m and my spot of listening is 1.5m of the soundbar, can any give me some solutions or tips for this, and configurations in the app? PD: Sorry if my English isn't the best I'm Mexican and I don't speak English natively :)

Should we expect to get an update for Sonos Era 300’s where we can control volume of each rear surround speaker (left and right) individually? I have Sonos Arc connected to my Sonos Era 300’s. I really want this feature in Sonos app where i can control volume of each rear individually.

I have gone a little mad with Sonos.I only bought my Arc less than two years ago but had to have the Ultra and got it on 12 interest-free.It arrived today, at 08.20 and I started setting it up at 8.45 and was finished by 9.15.Installed the new Arc Ultra.Moved the 2 x ERA300s to it as rear speakersAdded the Sub MiniAs the new Dolby Atmos Brothers in Arms was already in the DVD player, I hit the button to play "Money for Nothing" on it. Needed to adjust the rears a little, but now fantastic.I then moved the Arc into the dining room, which is where I work from home. I added the two Play 3s as rear speakers as this will be music only.Back on the Ultra I then played Interstellar. Terrific in Atmos.Whilst that was playing, I added the Arc to the output and now have glorious Dolby Atmos playing across both roomsI had thought about selling the Arc, but the prices have dropped, and I would take quite a hit on what I paid.I also have a Move 2, which I use in the bathroom and that will now find a

My Sonos entertainment system (Ultra Arc, Gen 4, ERA300) is making intermittent beeps. What could be causing that?

Let’s start a movement!  Let’s put our Sonos products in a dumpster and light it on fire and share the videos.  Maybe Sonos will get the idea and start making stuff that works.

Simple question. Can someone please confirm which type of hdmi cable is supplied with the Sonos Arc Ultra in the UK. Thanks. 

 My contractor thew out the parts that fit nicely into the back of the Sonos original soundbar and I can’t find the replacements anywhere!  Thanks!

I suppose my refurbished arc bought on sonos shop might be defective as I completely can’t hear the atmos power. I performed the Dolby Atmos 7.1.4 check via Dolby app on xbox and there is no difference between channels e.g. top rear surround and top front surround . Every channel produces sound from front. nothing on top/behind… and of course I performed Trueplay optimization  

How can I make one speaker become the driving hub for my other 7 speakers ??