Talk Sonos Products

My Sonos Beam is connected into the HDMI ARC port of my Samsung Frame TV.The remote has been working just fine for the first few months a I’ve had the TV. I am using the standard Samsung Smart Control remote that comes with the TV.As of about a week ago (4/14/2026) the volume on the TV has stopped working when I click the  “volume up/down button on the remote.The remote otherwise works fine, but the volume/mute features are not working anymore. Someone please help.

Hi there! I am looking for easy to set up  speakers with easy streaming for a Yoga/Pilates Studio - with good and well balanced sound across the room. Ideally, the sound quality should be the same in the whole room and not sound “cheap”. The soundsytem doesnt have to be too loud, except maybe in the “power pilates” class i turn it up a little more, but still not like a “party” atmosphere, the instructors should still be heard over the music :)The room is ~45-50m2  (5,50 x 9m).  Height is around  2,70-2,80mOne of the longer side walls is glass. Should I go for 1 Era 300 or 2 Era 100s?(Or 2 Era 300s? But little out of budget tbh) And which placement would be ideal for the Era 300 vs 2 Era 100s?Thanks in advance, i dont know much about speaker system so anything helps at this point.  

Suggestions for Sonos home theater system for 13' x13' room with 65 in tv

We have a non Sonos A/V amplifier that connects in line to two rear ceiling speakers, a subwoofer and a ceiling central speaker. I want to add two wireless Sonos speakers to the frontal side of the room . I purchased a Sonos port. What would be the best option for Sonos speakers for music and theater room?

Hello- The home I purchased has a Sonos Playbase and ceiling speakers. I need to disconnect prior owners log in to takeover. How?

I purchased a house with an existing Sonos Amp & speaker system.  There is new wifi service in the house.  How do I connect to the system and start to use it on new wifi?

My Playbase is cycling through all the light colours but is working Ok.

Hi , I have just purchased 2 era 300 speakers and I have a play bar what is the best soundbar I should upgrade to get the best sound for mainly listening to music . thank you . 

i want to say as an avid sonos user, where i have 20+ items across multiple locations, the app still has a lot to be desired. just an hour ago, i purchased a brand new sonos amp and attempted to set it up wireless on my network. the app failed to connect to the amp and when it finally did, the amp was added but i got the dreaded message that the amp won’t be found until it is rebooted. multiple reboots and multiple resets and i still couldn’t get the amp to add. only when i physically plugged in an ethernet cable did the amp setup and begin a software upgrade process.this should be a simple basic process to add an item wirelessly. years later this app still struggles to add devices cleanly. all that and i'm not even mentioning the constant software glitches i get trying to use spotify connect with a sonos amp. it connects 1/3 of the time and when it does, i get lucky if a song plays on lossless without stopping somewhere inbetween. note my router is 10 feet from the amp. coincidentally

Hi Sonos Community,I recently adquired the Sonos Arc Ultra, and I’m absolutely loving it. It sounds phenomenal and easily fills my open-concept living area (about 50sqm).I’m now looking to expand my system and I have a specific scenario in mind. I’d like to achieve two things with my next purchase: Improve the surround sound experience by adding two rear speakers. Versatility for outdoor use: My living room opens up to a porch and garden. I’d love for these rear speakers to be portable enough so I can take one (or both) outside to act as a multi-room setup during BBQs, while maintaining great stereo quality. My questions for the experts: Is it possible—or even recommended—to use portable speakers (like the Move 2) as surrounds and then "unpair" them frequently to take them outside? If I go with Era 100s or Era 300s, how tedious is the process of removing them from the Home Theater setup to use them as a stereo pair elsewhere? What would be the best configuration to get high-quali

How do I factory reset a port device? 

For a long time, Sonos didn’t make available the alphabetic key at the side of the list of albums in my Music Library but this has since been rectified. Praise the Lord for small mercies. PLEASE give us the option to view our albums in TILE view as opposed to LIST view which is the only option available at this time. Surely this isn’t too much to ask, Sonos.

I have a TV with  beam gen2 with 2 x era 100 as surround speakers, v. happy with this setup.In another room I have my existing stereo which includes a turntable.If I buy a Sonos Port, can I take the line out(tape feed) from my amp into the port and have it stream to the sonos speakers in the other room? I don’t mind if the music just comes out of the beam or just the era 100s 

Hi,I have play:1’s, a play:3 and Playbar.I have the Sonos S1 app controller for these.I wish to add another speaker but can no longer buy play:1’s as they are discontinued.If I buy the Era 100 Sl or Era 100 can I add these to my existing set up (ie will they all be compatible with each other [the old and new ] and which app will I be able to use to control them all - the Sonos S1 app or the Sonos app? thanks in advance  

 I have two Sonos Five speakers (a stereo pair), and I'd like to improve the stereo sound in my large room (50 sq m). Which is better to add to the system: the Sonos ERA 300 (with Dolby Atmos) (a stereo pair) or the ERA 100 (a stereo pair), and what sound loss might there be? The main speakers will be the Sonos Five.

 To the Sonos Support and Development Team,I am writing to express my deep frustration regarding the fundamental software limitations of the Sonos Roam. I purchased this device specifically for its "smart" capabilities over competitors' Bluetooth-only speakers, yet these features are practically unusable outside of my home network.My primary grievances are as follows:1. Failure of the "Roam" Concept:It is unacceptable that in 2026, a premium device named "Roam" cannot seamlessly manage multiple Wi-Fi networks. When I take the speaker to a friend's house or a relative's home, the device fails to adapt to the new environment.2. Forced Factory Resets: Currently, the only reliable way to connect the speaker to a new Wi-Fi network is a full Factory Reset. Forcing a user to wipe their entire configuration and system history just to change locations is an outdated and poor user experience for a modern smart device.3. Insufficiency of "Bluetooth Mode" as a Solution: While I am aware the Roam h

The short story is that I have the Arc and Sub 2.0. Everything connects, but I can only get sound out of the arc.  I've tried resetting the router, the sub, the arc.Tried putting older software into the sub, and then updating again.I've reset both sono speakers a half a dozen timesI've tried having the subwired to the router, and i've tried having the arc wire to the router, setting it up after both of them are reset.I cannot get a test sound out of the sub before I link it to the arc system.I'm using an Eero router, without issues to any other non-sonos devices. It connects and the functionality all looks correct, i can add it to the room. All the lights work properly. I've tried disabling the wifi on both units when they were hardwired, i've tried having it all set up wirelessly and disabling the sub and reenabling it. I've tried setting the sub and arc up from scratch in 2.4g & again in 5g router configurations.  I tried to contact Sonos support and failed. But have put in ticke

When I turn off tv after a period the Sonos arc appears to select Sonos radio? A lot of American dialogue and songs and Although low volume it’s crap.drives you nuts .In the radio app the volume bars are at zero and I select radio songs at volume zero it’s exactly the same. Software is up to dateffs help please 🙏

have been happy with Move 2. - til now.  today it sounds “tinny” with a “far away” quality to the sound. Please help me fix this! >i have not changed anything.> Trueplay is ON.>Playing with equalizer (a poor one — make this better Sonos!) didn’t help.  How do i fix this please!!!

I have Sonos Era 300 and Roam 2 in my little bedroom. I take Roam 2 when I travel. The new speaker Sonos Play 2026 seems good. I am thinking to buy one more Sonos speaker. Someone said buy another Era 300, but my room is really small though I can still put it in. So now I am really hesitating buy another Era 300 to make pair or buy new Sonos Play? I do have Samsung 11.2 soundbar in my living room. So I don’t need any speaker in living room. I also have 1 Bose portable smart speaker in my bedroom. So currently 3 smart speakers in my bedroom, 2 Sonos and 1 Bose. Plus 1 XiaoMi smart speaker in my ensuite bathroom. Those speakers can play same music via airplay/airplay 2. But only Ear 300 support Dolby Amos. If Sonos Play 2026 support it as well. Then my next speaker purchase definitely is Play. But unfortunately Sonos Play 2026 is not support Dolby atmos. As you know my bedroom is small. So could you please make recommendation buy Era 300 or Play 2026? Many Thanks.  

It is unacceptable that a program that completely depends on an app would end support for any of its devices. Especially ones only a few years old. I have a house full of Sonos speakers and was planning on adding more, but not if the support is obsolete or will end a coulple years out from any future OS. 

I found a Roam speaker at Gatwick Airport. please get in touch if it is yours

Here is my wondering my current setup at home is :play 1 in the bedroomplay 1 in the bathroomsony home theater amp with 5.1 setupno audio setup on my desktop pc at the moment ( tv as monitor with hdmi earc input) I'd like to add a turntable in my living room and be able to multiroom the sound to all the system In order to do thatMy plan would be :connect the turntable to a sonos port or connect gen 2 the opt coax output to my sony amp install sonos amp with passive hifi speakers at my desktop with the earc output With this, i think it solves my problem otherwise , any suggestions? I was also thinkin about stereo pair of era 100 with line in adapt to an opt / rca converter for the monitorOr another port connected to an active pair of bookshelves  note : I listen to lossless streaming services ( apple music and qobuz) Thanks    

After a lot of frustrations and a lot of troubleshooting I have finally got my network and Sonos playing nicely. I run a Cisco enterprise network at home. WS-C3850-12X48U-E switch and AIR AP3802I and AP1562I access points. Switch configuration:IGMP has to be enabled for the VLAN you have your Sonos connected toip igmp snooping querier address xxx.xxx.xxx.xxx (VLAN interface IP)ip igmp snooping vlan 410 querier address xxx.xxx.xxx.xxx (VLAN interface IP)ip igmp snooping vlan 410 immediate-leaveSince I have Sonos Era 100 Pros. If you want them to be able to use more than 15.4 watts of PoE power you need to enable LLDP.  After that they’ll use 30 wattslldp runPorts are configured as access ports with spanning-tree portfast switchport access vlan 410 switchport mode access spanning-tree portfastThat’s all I needed to do on my switch.I run a Cisco mobility express controller on 2 of my APs to manage my WiFi network. You have to enable mDNS for the VLAN your Sonos is on. You should also add

Ho do you remove a song selection from the screen on the sonos2 app