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What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

22557 Topics
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manolismContributor I
asked in What to get
budget option to play CD with my Sonos setup

Hello! I am looking for advice for the best option to play my old CDs with my Sonos speakers ( Playbar, Sonos 1 and Sono SL).The three options I have found are : Brennan Helix, used Sonos connect + cheap/used CD player, Sonos Era 100 + cheap/used CD player . Thanks

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Stanley_4
5 months ago
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SuperunknownTrending Lyricist I
posted in Controllers and Music services
Fixing the "The device where the music files are stored may not be powered on" error.

In a recent thread I described the issue I’d faced since “The Update” that prevented me from adding my music library, hosted on a Mac Mini, to an S2 system. I had file sharing configured per Sonos recommendations (even before the update), and although Sonos could connect to the share it would fail during the indexing process with this incredibly informative error message: O RLY? TL;DR: If you encounter the above error, it may be an issue with the cumulative volume of metadata in your music library, despite that not having been an issue before the May update. This certainly affects shares stored on MacOS using libraries managed with Apple Music, although I will note that I do not believe this represents an issue with Apple's products, as it's clearly linked to a data limit within Sonos. However, it’s one you’re more likely to encounter if your music management approach, like Apple Music, involves naming files with proper names, rather than a simple disc-track numbering system. Troublesh

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5 months ago
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amorgan250Contributor I
asked in Speakers
Sonos Play 1 Volume

Since the new app update, my Sonos, when first powered up, will default to 0 volume.  I am conditioned to press the button then get to work, after a few minutes I realize it is not playing and see that the volume is at zero.  Just now I paused a song, and when I returned to play it, the volume was back at 0?  Am I missing something?  I see you can set the max volume, but no where do I see how you can set a default beginning volume?  Am I just asking too much?

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5 months ago
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sv36Contributor I
posted in What to get
Setting Up a Multi-Zone Sonos System for Home Entertainment

Hi, I’m currently looking to possibly switch up my old surround setup to a Sonos system. I have some questions regarding the setup and possibilities of Sonos. I need to have at least a 5.1 setup for watching television, but I would like to add a zone/room with two additional speakers for the kitchen. Whenever I’m watching a movie, I would like only the living room speakers working. However, when listening to music, I would like to have both zones active (or one of them). Currently, I have speakers that are very visible, so I would like to use wall speakers where possible without losing audio quality. Is this possible with Sonos products? I’ve added a small sketch of what I would like to achieve.  Thanks in advance,

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jgatie
5 months ago
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gmbardmanEnthusiast II
asked in Speakers
Update

I received an update yesterday thinking this would rectify the issues with Music Library and the queues!  I was mistaken.  Now the app is even slower and my Music Library disappears as a source every day.  My speakers also ungroup every day for no reason. The recent update was another example of poor developer code.  I kept getting an error that it could not connect to network- Try again!  Over and Over.  It finally update all my speakers except one- said there was an issue code 1000. There is no issue with my network.  Everything in my home runs just fine and have no issues except with SONOS.  I have invested heavily in SONOS to play my library music but I am the mercy of the playlist and shuffle.  There is still no crossfade icon in the new app.  Everyday, I have to turn it on from the app on my MAC.I honestly thought SONOS could do better than this.  This is almost two months since 80.00.04 was rolled out which was a debacle.   

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5 months ago
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Daz_WrightContributor I
asked in Speakers
Why isn’t now playing consistent across devices?

If I start playing something on one device (my phone) and sometime later look at now playing on another device (my iPad) it’s not correct. It shows the correct queue but can’t tell what track in the queue is playing. Usually it tells me that it is the first track in the queue.Needless to say this never used to happen *also, this community asks you to select a topic but the app isn’t a topic heading. All of my problems relate to the app

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5 months ago
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2KNSContributor I
asked in Portable speakers
Move not connecting to App

Hello,  It’s so frustrating that I cannot connect my regular Sonos Move to the new Sonos App. While the Sonos Move device appears listed on the App along with my other Sonos products, which I ‘tick’ it to stream music to the Move, the App say “Unable to Connect. Please try again later.” This never used to happen in the older app and I have been using the Move without a problem since 2019 on the earlier App. My internet network, bandwidth all is the same and I checked there are no updates required on the Move or the new App. I don’t want to use Bluetooth on Move for various reasons!  I am in Australia and when I call the Sonos Australia helpline number, the wait is for more than 2 hours everytime I called!  Can anyone PLEASE help me!!  Thanks heaps! 

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5 months ago
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rdgrocottContributor I
asked in Controllers and Music services
Changing the timezone

I am in the UK. When I ask my Sonos Roam for the time it is incorrect. It appears to not know about British Summer Time / Daylight Savings. How do I change this so that the time is correct and I can use features such as the alarm reliably?

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5 months ago
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Lolcese1Contributor I
asked in Controllers and Music services
searching a song in Sonos App

After the last app release I can’ t search a song anymore. I’d like to search a song within my music library.How can I do? Thanks 

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5 months ago
Majo133
Majo133Renowned Enthusiast I
posted in Controllers and Music services
PSA: DO NOT UPDATE TO THE NEW APP YET (list of issues included)

Please if u have some issues u don’t see in my post, add them with bulletins, so there is a comperehensive lists for other users or the SONOS itself. Device: iPhone 14 Pro Max - iOS 17.4.11.) If u’re trying to TruePlay ERA’s 300 in the NEW APP (80.00.04), and microphones are disabled on the ERA’s themselves, then the TruePlay process fails.This is due to disabled microphones. If i tried it in the OLD APP (16.1), there was a step/prompt that warned me exactly about the microphones e.g. that they need to be enabled, so the TruePlay could run successfully. This prompt is missing in the NEW APP (80.00.04). So if u’re having TruePlay issues, try to enable microphones.2.) If u’re having issues with TruePlay not starting after tapping/hitting “Continue” button in the NEW APP (80.00.04), reboot your phone and it should work.3.) If u’re experiencing some other issues in the NEW APP (80.00.04), they might be mitigated by going to “Account” / “App Preferences” / “Reset App” which will logout you

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5 months ago
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IvPoEnthusiast II
posted in Portable speakers
Bug: Play-button starts queue instead of new album (Roam)

I've noticed a bug with the new app in combination with my Roam SL. On the album page of my streaming service (Deezer in my case), when I hit the play button, in some cases, it will start playing the music in the queue, instead of the album. If I press the play button again, it might start the correct album. I haven't noticed this with any of my other Sonos products.Added a screenshot to illustrate what button I'm talking about. Circled in red.Hypothesis: the button calls on two functions. First replace the queue, second start playing the queue. When the first operation fails, the second is still called. 

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5 months ago
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RB4545Contributor I
asked in Controllers and Music services
Turn Off Bluetooth Prompt in New Sonos App

Everytime I open the new Sonos app on my iphone, it asks me to turn on bluetooth.  Is there anyway to supress this pop up?  I only turn on bluetooth when needed.

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5 months ago
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lost0000Trending Lyricist I
asked in What to get
Era 300 vs architectural in-ceiling speakers for bedroom

Hi,I'm building a new house and debating which way to go for the master bedroom.  Option 1: two 6in Sonos architectural speakers in-ceiling on the two side of the bed. This will be a very clean look, since the speakers won't be visible. However, it will cost around $1250 for speakers and amp, plus wiring costs. Since this is a new construction, I can do the wiring without any issues. Assume I would get nice immersive audio with proper stereo affect when I'm in the bed.  Options 2: one Era 300 on the side table towards the right of the bed at the wall. This will be a very cheap option, with Era 300 refurbished units going for less then $400. It won't be a bad look as well, since I have a side table where this can go. However, I wonder if this will not be very immersive, as you would hear music coming from one side when you are on the bed.  Options 3: have two Era 300s on stands at the opposite wall from where the bed is. I feel this will give an immersive experience. It will cost much l

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5 months ago
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TomMayesContributor I
asked in Controllers and Music services
Downgrade app for Move portable speaker

When will the ability to downgrade software be restored to the S1 app?  I purchased a Move speaker in May because it was supposed to be compatible with the S1 app and my older Sonos speakers, but in order to make it compatible, it needs a software downgrade.  The latest version of S1 removed this feature.  When will the app be updated to have that feature restored?  Thank you.

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5 months ago
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LisaOContributor I
posted in Controllers and Music services
switching back to Line In

I have a Sonos Roam, I recently was listening to radio through it, now I want to switch back to Line In, but can’t figure out how. Advice, please.

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Airgetlam
5 months ago
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abashekContributor I
asked in Controllers and Music services
EQ settings access is to complex

It is not a question its like feature request or may be somebody could suggest the workaroundThe problem is I have to change EQ settings at least two times per day. During the day I want to get the best sound experience (set up default EQ settings). At the evening I have to reduce bass to not disturbe my neighbours, even when I watch TV and sounds not so loud. EQ settings is not easy to get. I have to go deep into the app settings to change the EQ settings.It would be cool to have EQ profiles or at least quick access to EQ settings

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Sotiris C.
6 months ago
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tel0020Contributor I
asked in Advanced setups
Move 2 won't connect to Hidden Wifi Network

I have a hidden network at the Clients Property and all fixed devices, Ipads, Apple TV’s, Printers, Tv’s, Chromecast, Bose Speakers etc and are all authorise by the Mac Address added to the systemI connected to a network with a different SSID and Password so I could get it’s mac address as there is nothing on the Unit. Once setup I then added the MAC to the system and factory reset the Move 2Went through the setup and it connected, but after that it never connects again and not seen on the ipad it was setup up with and on the same hidden networkAny ideas? Is it because it hidden? Works on any other device added over the last 2 years fineThanksGraham

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6 months ago
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mcdeeContributor I
posted in Controllers and Music services
An Update - or a Downgrade?

I’ve owned Sonos speakers for 12 years - and I use them for hours - every day - 365 days per year. I also own a software company - and I’ve been running software teams for 30 years. If somebody put this bad example of a beta app in front of me and said it was ready for prime time – after 30 minutes of playing with it and being constantly frustrated I would’ve fired them on the spot - are you guys serious? All of these broken or missing features are really, really important. And your answer to why they’ve been changed or dropped can’t be “just open the desktop app”.  I’ve used the desktop app maybe half a dozen times in my life – what are you thinking? Especially when you FORCE your users to set up your system and add or remove any hardware from a mobile device?  Not to mention, in the half a dozen or so phone calls I’ve had with your support team over the years, nobody has ever asked me to “just open the desktop app” on my computer. Come on guys, are you for real? First, what’s happene

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6 months ago
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IvyxiongContributor I
asked in Speakers
add beam to wifi error

 

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6 months ago
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holsenEnthusiast II
asked in Controllers and Music services
New Sonos App - ALL My Album Artwork Is Gone

I’ve generally been very complimentary of Sonos and the Eco System.   Have been responsible for dozen of sales to people who have see the system operating in my home  But I gotta ask:“Am I the only one who thinks the new app absolutely sucks”  There’s nothhing intuitive about it.  All my album artwork has disappeared, none of my custom radio URLs work - I could go on an on but this is no upgrade.  Could someone please advise:how to restore all my album artwork (which is still fine on the desktop controller) how to remove all my tune in radio stations (which are all now greyed out) so I can try to re-establish them.    They all still work on the desktop controller.From where I sit, this new app sucks.   If I bought the system like this I would have returned it. 

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6 months ago
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Cp5000Contributor I
asked in Controllers and Music services
NEW APP

I’m really frustrated with the Sonos 2 system. Since upgrading, it’s been nothing but trouble. Here are the main issues:1. It’s full of glitches and often stops playing music suddenly2. The volume controls adjust randomly, either blasting music too loud or dropping it to an inaudible level.3. It frequently loses WiFi connection, even though our internet is stable. It can rarely go from Spotify to Apple music, loses connections constantly actually just now as I am typing this.These problems have been driving my family crazy all summer. It’s not just an occasional issue; it happens all the time. We have nine Sonos speakers, and our whole system rarely works as it should now.  It is shocking that SONOS has allowed this to happen.I recommended Sonos to a friend, and he’s having the same issues. It’s embarrassing and has made me look bad. I would NEVER recommend this product to ANYONE.  STOP PUSHING YOUR SONOS HEADPHONES AND FIX THE APP THAT IS A COMPLETE DISASTER! 

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6 months ago
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PschwenkRenowned Enthusiast I
posted in Controllers and Music services
Workaround for Sonos Playlists

Want to share a workaround for accessing your Sonos Playlists on the new app.  If you use the desktop app (I have MAC) you can mark you playlists add them to ‘Sonos Favorites’ and then they will show up on the new app under ‘Sonos Favorites’ | ‘Playlists’.If support sees this they should share it with all users.  It solves my problem.

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6 months ago
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LauadibobContributor II
posted in Controllers and Music services
Do you remember “New Coke”?

Yeah, I’m old enough to remember the debacle that was created when Coca Cola released “New Coke”! It was met with such fury and negative publicity - including in media - that Coca Cola was forced to take it off the market and revert back to (basically) the same old formula.Now, it seems like Sonos is trying to become more content based rather than product / systems based. Stick to what you know - hardware. Roll back to give us the product control that made the system great in the first place. Otherwise I’m looking elsewhere for my client’s needs. Unfortunately, I’m already invested in multiple Sonos systems in two separate locations, so I have to wait until you “fix” or roll back the app so I can enjoy my system(s) again…

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6 months ago
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Rogers Home MusicContributor I
asked in Controllers and Music services
Ability to move songs in a queue

Hi, since the new app update I have many disappointments, and one about the queue. Most of the controls for the queue are gone, as well as the add to queue from other music sources. I am hoping to see these options again some day. 

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6 months ago
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MaxsystemsContributor I
posted in Advanced setups
i sell lots of you're product

I own Maxsystems. (A dealer) think we bye 20 to 30 thousand dollars a years in product. Look me up!  This update is a client loser!! Why? Who’s sleeping with the young *********, who thinkings he/she knows everything?a big buyer…We do a lot of Crestron and Savant. You have Apple Music which we have pushed but the new update is so s****** that I’m no longer selling your product!!!no more amps which I sell 50 to 60 a year  good luck loser. fyi fire whatever ***** you higher to build this app??? No!! Moderator Note: Modified in accordance with the Community Code of Conduct.

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6 months ago
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