I am also experiencing this. 

Also I have to keep reauthorizing many other apps.  I am hopeful that the SONOS team is working with

@switz213 who I found out was the keeper of the reliten app on another thread like this which was 4 months old and closed, without what I could see as a complete resolution. 

Documentation is key here for us users to be able to help ourselves and limit the amount of tickets we send to hard working support staff.

As I understand it topics are closed due to inactivity, even if no conclusion is reached. Not sure what you mean by “tickets” that are sent in. If you mean diagnostics, they only will be looked at when the sender contacts Sonos, so just sending in diagnostics will do nothing for the workload of Sonos’ support staff.

The service went down, I just brought it back up. Should be working again.

Thank you @switz213 !!

I am having the same issue. “Unable to Browse Music.”

Sonos continues to suck. Half the time Relisten doesn’t work. I get error messages listening to Sirius XM. This past year has been pure hell with this software and frank;y precious little has actually been fixed.

Given the number of people who use Relisten it's pathetic that they can’t get this working.

Given that all Sonos does is point to the server specified by Relisten, and parse the data it is handed by that server, it’s hard to imagine Sonos has much control. 

Ever since the new App, my relisten hasn't worked correctly.  Most of the time it skips through the entire show in seconds.  Though for the first 4 to 5 months after the new app, I could only see half the database.  It wouldn't go past bands beginning with a M.  So Widespread Panic was way out the question.

This has been the poorest display of professionalism related to the new app.  The Board of Directors should be ashamed of themselves.  The CEO made a critical series of mistakes and hasn't displayed the ability to fix the issues his actions created. This community and its shareholders deserve better.