Talk Sonos Products

What I want to do is (or should be) very simple. I want to be able to browse my local library, choose a folder, and play the music in that folder and it's sub folders or add the music in that folder and it's sub folders to the queue.It’s very simple. It's something that some very basic audio playing apps can do. Yet 7 months after the disastrous app update it's still something I cannot do with the Sonos app. PLEASE FIX IT 😡

I just bought the Ultimate Immersive Set with the Arc Ultra, pair of Era 300s and the Sub 4. When I toggle the sub on/off through the app, the bass actually sounds better and fuller with it off. I’ve confirmed the sub is actually turning on/off when I toggle from the app. I've seen some review videos where they talk about not really needing the sub with the Arc Ultra and others saying two subs make a nice improvement, but does Sonos really expect me to pay another $800 for a 2nd sub? It doesn't make any sense to me. Anyone else have a similar experience?

I purchased a Sonos Beam and Era 100 speaker combo as well as a Sonos Mini Sub.  I did the initial setup for each speaker through the app but now the app put the Beam under Living room system 1, the Mini Sub under Living room system 2, and the two Era speakers under Living room system 3.  They are not working together when I watch a movie.  How do I combine the 3 Living room systems so they all work together?

Hi everyone,I’ve recently set up a Sonos system in my living room, which is quite large, and I’m trying to get the best sound quality possible. I have a Sonos One as the primary speaker, but I’m wondering if adding additional speakers or making some adjustments could improve the overall experience.Here’s my setup so far:Sonos One (main speaker) No subwoofer yet I use the system mostly for music, streaming services like Spotify, and occasional movies.I’ve tried adjusting the sound settings in the app, but I feel like I’m still not getting the full potential, especially when I crank up the volume. The sound can sometimes feel a little muddled, and the bass doesn’t seem to be as impactful as I’d expect, especially for a system that's supposed to fill a larger space.I’m wondering if I should invest in a Sonos Sub to help with the bass, or if there are specific settings within the Sonos app or any other tweaks I might be overlooking. Also, would adding another Sonos One as a surround speake

Hi! How can I Connect my Sonos Beam and Sub to my new TV iFFalcon?

I can’t see line in under sources, using a Sonos line in adapter plugged into Samsung earphone socket on phone?

I have 5 amps, two Sonos beams, multiple arcs and probably $10k invested across two homes.  The system literally never works.  I’ve had the systems professionally installed and I’m pretty tech savvy.  I’m literally right now looking at the app again showing that it’s playing on five systems and I have sound out of one.  This is a new problem, it all worked fine yesterday.  It’s not a Wi-Fi problem, all the speakers are showing live on the system.  But the bigger issue is it’s like this ALL the time.  The system is unstable, not well supported and super fragile.  If you’re thinking of buying Sonos, don’t.  It’s not even the money, it’s the constant frustration.

Hi, I have a question: when I play a (shuffled) playlist in the new (dreaded!) app and open the queue to see where I am and what the next couple of songs will be, I never see the actual playing song but always have to start from the top of the list and then have to scroll down to find the playing number. So very annoying!Is this a known error of the new app (in the ‘old’ app I always directly saw the playing song in the que)?I hope I made sense with my English… :-)

Hi, our Sonos One speakers stopped playing local nz radio around ten days ago. We use Alexa for voice control. She ahappily confirms/repeats our demand for play radio national on IHeart radio, but only silence with static clicks follows. Radio fine with tune in and both, IHeart and tune in are playing radio national nz on our Amazon echo dot, too. Problem based in Sonia or with IHeart radio.

Hi Sonos team, I am using a Sonos Beam (gen2) and am not happy with the result of Trueplay. I would much prefer to do the tuning myself, based on acoustic measurements with a measuring microphone and REW software. This would require the PEQs becoming available to be manually adjusted by the user through the Sonos app. Is this functionality planned, e.g. by enabling an “expert setup mode”? When can we expect this functionality being deployed? 

Hi . When I open up the app the default language is no longer English. Same with email messages received . How do I change ? 

I see there have been several users with the same problems as me on this. The option to use Atmos is Greyed out on the Sound options of my LG C1 TV,Does the C1 not support Atmos ??  My output is set to HDMI ARC and the DTV settings sets to Auto. 

How does the Roam 2 get it’s power ?

Would it be possible to add a feature in a future update of the Sonos app that allows users to easily switch between surround mode and full use of the surround speakers without having to reconfigure them? For example, a toggle switch to enable or disable surround mode?

We are older and have trouble hearing when individuals are speaking.  What could I do to correct this?Would adding surround speakers help this?   Thanks.

Beam Gen 1 arrive DOA, has anyone else received product DOA for Certified Refurbished Products 

Bonjour, je souhaiterais acheter et brancher une enceinte sonos five  sur un mur où J ai une arrivée électrique avec des fils de 1,5mm. Quel est la puissance consommée de cette enceinte ? Puis la brancher sûr du fil en 1,5mm ? Surchauffe ? merci pour votre retour.

Play 5 speaker became incompatible with sonos 1 app so updated to sonos 2 app but cant add play 5 speaker to it but it plays play 3 ?

How can I get all of my products running on one app? This is so frustrating? My gen 1 Sonos 5’s are on the sonos1 app and the rest of my products are on the newer app

I would like to connect my SONOS ARC ultra to a Samsung QH75C professional display. The HDMI Input 3 on the display is marked with ARC but the connection to the ARC Ultra (with original cable) failed. The option in the sound settings to pass-through the HDMI-Input to an external device with ARC is not possible. All systems are uptaded. What is the problem ?

It’s been months and I still don’t see where I can create a playlist or add to one that I had made with the old app. Am I missing it - because it used to be very easy to create a playlist from the music library for party’s? 

So I bought 2 sub minis and I just read that you can’t connect 2 sub minis is that true and is there any way I can ?

I have our built in Sonos speakers and Sonos arc as a pair on our LG tv and paired in the Sonos app. However, when I adjust the volume with the remote, it only adjusts one of the components (not only one or the other, it fluctuates which one it controls based on which one I maybe last touched in the pair). Mind you they are paired together. How can I fix this?

Anyone from Sonos or in Japan that has heard about availability of Arc Ultra/Sub 4 here.  It was written end of November, but I haven’t been able to find anything in the usual retailers showing a pre-order or stock.  

Is it possible to stream music videos through the Port when using Airplay.Currently using iTunes to through my phone  to a Port and playing music through my hifii. I also have a Samsung frame TV and wondered on how I could stream the music videos to that whilst still playing through the hifi. I’m guessing it isn’t possible using the Port?