Talk Sonos Products

TV dialog does not match sound and the app function to fix this only makes it worse. The sound is always slightly delayed

Hello, Several Speaker of one of my Sonos Playbar are out of order (membrane torn)I disassembled the playbar with success a get the 3 or 4 speakers to changeI would like to buy some new ones. Not with the Sonos AfterSale Service of course.Does someone have the specifications of these ones? We can see on the speaker : PVT16312512 Tutorial to disassembled :  Thanks.

Hey folks, is there a tried and tested way to transmit a bluetooth turntable to the ikea sonos lamp speaker (symfonisk), i think it might be possible to pair the turntable to other sonos products (im not clear on which ones) and then pair the speakers as wifi? But i dont want to try an expensive/time consuming experiment to find out.  Any one know?Cheers , folks

I subscribe to Sonos Radio HD. Why am I being advertised at within the app? Additionally, what kind of gerbil dev doesn’t at least check that the user isn’t in a menu or, say, the volume controls before popping up something like this? If you’re going to show these obnoxious CTA’s at least make the minimum effort to not be a d*** about it.  Also also, if I tap anywhere outside the bounds of the ad, the reasonable expectation would be for it to dismiss. That little X is not very conspicuous. Anti patterns everywhere, unless you’re a parasitic advertiser. Might as well just put a Spin the Wheel modal; it wouldn’t be much lower on the bad-advertising food chain.Mod edit: removed bad language

I have 4 overhead 3rd party speakers connected to a new Sonos amp. I would like to add some bass and want to know if I can pair the Sonos sub to the amp? Or would you recommend the arc? This is for a family room so I’m not looking for a ton of bass. 

Hi All,Can anyone tell me if Smart devices are now compatible with Sonos S1 systems and Deezer? Many thanks

Has Sonos made it possible to pair 2 x Sonos Move speakers by Bluetooth yet.I only have Internet on my mobile phone so can't WiFi.I would love to have stereo sound , getting desperate.Please help

So I have an arc, two SL’s and a sub. Overall I love the quality I’m getting. However I do have some issues with hearing dialogue in movies. I feel there’s a balancing issue. The background music and effects are great but they’re considerably louder than the dialogue which causes me to to crank the volume to hear/understand the dialogue.  I haven’t found a way to balance this in the app so I’ve been thinking of adding a Sonos five (or a second arc) behind the viewing area of my sectional. Any advice?

I like many people had my Playbar break because of a cheap component - the toslink broke. YouTube has a video on how to install anew toslink but you do need some electronics skills to do that. You would think Sonos would have had a hdmi option but that has already been discussed. So I took the credit and bought the Arc which does Atmos and I am very impressed. Except I cannot use trueplay because my iPad is too new! Anyhow I can now pair my Arc with my Playbar if I want and have two sound bars for hearing what’s on the TV. Or you can use the Playbar in any room. You need to ‘reset’ the Playbar first.

I have alarms set on my Sonos Roam but am now on vacation and away from my home network and want to disable the alarms so they don’t go off every morning.  Is there a way to do this with the Roam in Bluetooth mode?

I currently do not own any sono’s products, but am looking to invest in some. Here is my situation/set up. I just got a new Rega Planar 1 Plus turntable (with built in phono stage), and want to get some speakers for it.I have a fire place with book shelves on both sides. My turntable is on the right side, and I would like to get a set of speakers so I have one speaker on the left side of the fireplace and one on the right side of the fire place - so...I need 2 speakers that do not have to physically connect to one another. Both speakers can be physically plugged into the wall no problem (I have an outlet on both sides of the fireplace) but I need speakers that will sync/”talk to each other” without being physically connected. Does Sonos have any speaker sets like this? My turntable is not bluetooth enabled, so one of the speakers would have to connect directly to my turntable, and then “talk to” the other speaker not connected to the turntable. Is this possible with Sonos as well?  

What does NFPA state regarding fire protection for in-ceiling speakers. Is there any mention of a fire hood or similar means in the regulation?

Good evening (20,20 here in Italy), as topic title sais , i just ordered  Beam gen 2 and 2 ikea symphonics bookshelves as surround (think thusday i will get them) , as i understand i can control the system also with alexa echo dot wich i have . I will setup the system with my ipad  and probably from time to time when not watching tv I will stream music trought airplay 2 (amazon music  spotfy youtube). My question is  if  my wife when im not at home  can stream music  with her smarthphone  trought the sonos app in her phone or  she cant  (she can still use  the echo dot or the spotfy connect app i guess). Basicly can this system being controlled from Sonos app installed on more than one phone without need to configure the sonos speaker again ?(guess my whife should log in the sonos app with my same account)Thx in advance for the answer and sorry for my really basic english skill (not using  google translator :P)

I have a Project Carbon EVO turntable connected to a pair of Sonos Fives, a pair of ones and a Beam plus a Sub but there is a slight static hissing sound very faint but audible, the turntable is connected to a Project phono box S2 and I’ve taken all the connections out then reconnected it twice, I thought it may have been a grounding issue but it’s not.any thoughts how to fix?

I’ve ripped most of my old CDs and uploaded the files to a NAS so I can play them through the Music Library on Sonos. It would be great if I could view (not play, just view) my collection on my phone when I’m away from home, for the “do I already own this?” moments in a music store, or the “I have a great piece by [some group], but I can’t remember the name” moments with friends. Has anyone come up with an easy way to view their music library offline? (I know there are third-party apps, but if I don’t have duplicate my effort with 1000+ CDs, I’d rather not!)Thanks for any ideas!

Have the bar sub and two play one’s as surrounds hooked up to a PC with a Sound Blaster X3.  This setup, and one before with a PCI-E card, had worked for years.  I did have trouble getting it working again with Win11 which I installed a month or two ago but got it going again within a day or two. But today, after changing inputs from its “TV” input to play some Christmas music yesterday, it isn’t outputting using the surrounds.  Sonos sees the 5.1 Dolby Live input in PC app and on my phone...but still outputs only 2.1.  The one exception I’ve seen is the Netflix Windows app and the Windows “test” for 5.1.  Both of those will output to center and rear speakers but neither games or Netflix/YouTube/Amazon through Chrome browser, none of those work the way they were before.I’ve factory reset the speakers, reinstalled sound card software/drivers, checked everything I can think of but I’m really stuck.  The fact that Netflix’s app and Windows test is working properly makes me think the issue

I’m trying to get Atmos audio output (lossy, DD+ as it is routing through a normal ARC port) but have only been able to get Dolby Digital 5.1.  Hoping someone can solve the mystery for me.  Here are the particulars:PS5 with 4K UHD disc (Fury, has Atmos audio track selected) PS5 into HDMI #2 (on X900F, ports 2 and 3 are high bandwidth, 3 is also ARC).  Using HDMI cable that came with the Sonos Arc. HDMI #3 (ARC) to Sonos Arc (2 Sonos Ones also connected as surround sound channels).  Using 4K cable - with the built-in Netflix I can get the app to display “Atmos” with this cable so I don’t think that’s the problem. PS5 audio set to Dolby Disc audio (Options menu ...) set to Bitstream...and still getting just DD 5.1.  No Atmos. Any ideas?  I can find any more settings to mess with.

Hi,My setup is a Sonos Amp with two passive speakers and two Sonos Ones as surround speakers. The amp is connected to a TV via HDMI ARC.I use mainly Kodi for playback but have tested also with VLC to confirm the issues I experience. Kodi is running directly on the TV (Android) and VLC on a Mac.Dolby Digital 5.1 encoded music works perfectly and sounds great, also DTS music transcoded on the fly to Dolby Digital (transcoding supported by Kodi) works great.I understand that Sonos Amp supports DTS since a few weeks now, so I decided to give direct play of DTS tracks a spin. So far I have no luck, both Kodi and VLC produce no sound when playing DTS music to the Amp without transcoding.When I play DTS files with Kodi, the Sonos app does show that I am playing DTS Surround, even if there is no sound.Does anyone have a clue what is the issue here?

I am installing SONOS Application 13.4.1 on a macOS computer running Monterey 12.1.I noticed during installation that SONOS requested permission to the computer’s Security&Privacy/Privacy/Accessibility setting, presumably, in order to control my computer.I would appreciate an explanation as to what specific control or functionality SONOS would like access to in this regard so that I can determine whether to deny / grant it access.Thank you.  

Hi I have an old Play 5 speaker and a Play 3 one too.I’m using the S1 app for the 5 and the S2 app to control the 3 as i understand this is the only way to get both to work due to age.I’ve recently ripped some new cds and added onto my NAS drive (WD MyCloud) i can index them no problem on the S2 app but they do not appear on the S1 app when done so, so cannot be played on the 5. If i try to index on the S1 controller it just says to update itIs there anyway of resolving this ? So i can listen to my new purchases on the older Play 5 speaker ? 2nd questionI’m assuming that my Play 5 machine can only go as far as the S1 controller and doesnt have the capability to be run on the S2 app ?  Thanks in advance Ed

i have purchased the Pro-Ject T1 Phono SB Turntable Five and want to listen to the vinyl via headphones as well.Any suggestions what amp/splitter i would need to achieve this?Any advise greatly appreciated.Thank you. 

I have a ZP120 which I’d like to use with a turntable and wired KEF Q350 speakers.  I believe the ZP120 will put out 55 watts per channel max.  The KEF’s have a sensitivity of 87 dB and “amplifier requirements” listed at 15-120 watts.  However, when discussing this with KEF support, they recommended that I have an amp closer to 80 watts per channel.  I’m just wondering if anybody has either used their ZP120 with the Q350’s or has any input regarding this.  Seems like the ZP120 would be fine, based on the specs of both.  Thanks

Hello,Does anyone know the status of Play 3 hardware and if it is available on S2 Controller?The help article is useless, I’m not sure who wrote it but clearly a MS employee because it’s confusing and doesn’t really say anything!https://support.sonos.com/s/article/4786?language=en_US  

Looking for some clarity.   I have a recent Connect.  (gen2, s15)   I want to use it we a tablet that only runs the S1 software.   I read that one can do a downgrade, but it seems as if that’s only true if you have other S1 equipment already in the system.  Basically, it seems like the instructions from Sonos for the downgrade are incomplete.   Sonos says do a reset, and then set up the system with S1.  As far as I can tell, that does not work.   From reading different sources, it seems like Sonos should say do a reset, turn on an S1 system/device, (and no S2 devices), and then add the item one is trying to downgrade to that system.  Yes?

Volume down was working then just stopped. Volume up and mute works just fine. Using a TiVo remote. Tried pairing the remote again. Tried power cycling the arc and setting up the tv again.