Talk Sonos Products

Fairly new to Sonos, and just discovered that my family members must log in with my Sonos account in order to use our home system. Kinda reeling from the discovery. Means:I have to share my Sonos password with each family member who wants to use the system. Each personal Spotify and other service account gets listed in Sonos for everyone. … (more problems and inconveniences I can't come up with right now)I guess my main question is: REALLY, SONOS?Who else has run into this? What are workarounds? Who wants to cheer and vote for the feature request Support is logging for me to make multiple Sonos accounts possible on the same system?Edited to add: And it gets worse. To mitigate the impact of this issue, I've renamed my own Spotify service in the app to my own name. But in the music library, the service is still listed as 'Spotify’. So it's not even possible to visually distinguish our Spotify accounts.

I have mentioned this in someone else’s post but thought this should be a new post/subject.Since updating the software to 13.4.1 both Connects and Connect Amps are flashing red instead of green after a factory reset.They all do reconnect to the system though.Also when muting the light turns red but I have seen that Sonos are aware of this.Diagnostics number: 554887171 

Hey there  I’m having a symfonisk and a Sonos amp gen2.I’m really surprised how accurate the sound synchronization is working even in my home network. At least no hearable delay with human ears. Can someone tell me how accurate it is? I’m working sometimes with Dante in live-sound applications and they are guaranteeing below 1us time synchronization but it really needs dedicated switching hardware with qos settings because of PTP time syncing. Sonos doesn’t seem to make use of all that. did someone do some measurements ? 

I've assigned my Beam 2 to the room “Living room”. Now I've gotten myself a Port, which is also in the living room. But I can only assign it to “Living room 2", and that results in two separate rooms. I can still group them of course, but it doesn't make sense to me that I cannot assign multiple devices to the same room. It's the same with all devices: if I wanted to move one of our Sonos Ones to the living, it would be assigned to "Living room 3” now. Is this the expected behavior, and if so, what's the logic behind it?

Hi - I am setting up an new Sonos AMP to 4 speakers. First 2 speakers: excellent sound.Third speaker: still excellent sound.Fourth speaker: I experienced a severe loss of quality of one of the channels and thus speakers. Monaco SPE-82/HQ 100 watt 8 Ohm speakers.2 speakers on 1 channel thus 4 on 2 channels. Any explanation? Ideally anybody a fix?

I just upgraded to the latest version of the Mac OS, 12.1, Monterey and it no longer finds or connects to the Sonos Roam speaker.  It had no problem prior to this latest update.  I have tried all the other suggested fixes to no avail.

Would Using ROON for Streaming Apple Lossess to Sonos allow for the mitigation of the lack of HiRes being processed on the Sonos systems?

Hello,I Have a “The Frame” Samsung TV, and the base / components are far away from the TV itself in a cabinet in the back of the room (NOT behind the TV or near it). As you might know the “Frame” Base station is connected to the TV by a fiber optics cable so the “brains” of the TV can be placed far from the screen. Now, I would like to be able to incporporate the sound coming out of the TV to my SONOS, so I can play it in any of the SONOS connected speakers. Any ideas as to what device I would need to connect to the TV base (that is NOT a Sound bar…?) Thank you!!!!

Charging works with the Wireless Charging Base but not with the USB C DC plug, even I’m using a 45W output 

Hi,Sonos controller on Android will not show the album title when playing?It only shows The artist name twice? See picture below:  This only happens when i play from my NAS disk, not from Spotify?And it also works on my windows desktopAnd it just happens here, was working fine earlier.The problem is on my OnePlus 7T Pro with Android 11 Sonos OS: S2Sonos app version: 13.4.1 Appreciate any help regarding this issue!! Edit: After a bit more research, I see that this only applies to FLAC files? 

Can not get the Sony remote to run all three (TV, Cable, Sonos) components. If I disable Bluetooth, remote will run Sonos volume but will not run Spectrum Cable box. If I have Bluetooth on, remote will run Cable box but won’t run Sonos speakers.Is there a solution other than using two remotes?

I have a play bar, sub and a pair of Play1 as my surround.For some reason it no longer plays what’s on TV when external speakers are selected. This leaves me with only the TV speaker to watch a TV show or movie. How do I reconnect or re-pair the speakers with my smart TV?(If it’s important - Our TV provider is TELUS and we have an OPTIK TV box.)

For those of you who have evaluated various music services with Sonos, what are your recommendations?  I’m currently considering Apple Music, Qobuz, Deezer and Amazon.  My priorities are music quality (High Resolution), integration with Sonos as I plan on streaming via the Sonos app and lastly cost.  FWIW, I’ll be using a pair of One SLs configured as a stereo pair on my office desk. I’d be interested to hear your thoughts after evaluating some of these services with Sonos. Thanks. 

What is the latest recommendation for new TVs if I am deciding between Samsung QN90 or LG C1 for this setup …* Soundbar: Beam Gen 1* Network: S1* HDMI inputs: Roku stick, cable box * Surround: not yetIs Samsung still discouraged overall or is that just for a specific configuration of products? Is the Samsung solution still to make sure the Beam is the only CEC device?I currently use my Beam with a 2012 Samsung that only outputs PCM stereo (because 2012), but it works fine. Also - I’m not upgrading my S1 network yet because of two old connect:amps that still work great, which explains the old Beam, not the new one or the Arc.Thanks,Andy

There’s something I don’t know I believe. Would someone answer me if they know? Using iOS 15.2 Had Sonos for years - no issues generally.Signed up for Spotify, haven’t used them since maybe 2008 before Sonos. SO, I keep Hardware Volume Control toggle off- it is greyed out, not black. I don’t like having to constantly to adjust volume between phone alerts and music.All works fine with all other services on Sonos- Pandora, Apple, Sonos etc. However when I play music from Spotify service, even though my Hardware Vol control is set to off, adjusting the volume using hardware buttons on the side of the phone changes the volume!Even though in the Sonos S1 app it is turned off. If I end the Spotify, and switch to Apple for example, all is well. Buttons do not change volume settings of music. What is up with Spotify- how does it hijack SONOS settings like that??  

Hi,I’m currently searching for a home theater system and the sonos approach really seems the thing I want. I’m very concerned about the microphone. I really don’t want any microphone listening to me all the time and I really don’t trust a microphone that’s on all the time. Is there a way to disable the microphone or even break it physically? This is really the only thing that’s preventing me from buying an Arc soundbar.  

Hi all,  I’m currently setting up my Sonos system and would appreciate your views on the best streaming apps to use.  My understanding is that if you want 24-bit streaming, the options are Amazon Music Unlimited Ultra HD and Qobuz. Other services like tidal offer lossless 16-bit (CD quality).  Any suggestions as to what’s the best route, including whether I’ll even be able to tell the difference between 24-bit/16-bit lossless/standard streaming?  Many thanks,                      Justin

Not sure if this is the best place to ask, but I added a couple of Sonos Ones (Gen 1 and SL) to my Beam (Gen 1) today for surround sound with my LG C8 OLED. The Beam is connected via Arc. Built in TV’s apps only. It’s working great for most things, some movies on Netflix sounded fantastic. Tried some demos on YouTube that were good to. But it doesn’t work with Amazon Video, even though the videos I tried all state they are 5.1 in the info and Sonos app report it as being 5.1. Nothing at all from the rear L/R Ones, just the Beam.  Any known issues with Amazon video or this TV? Anything I can try? Am I missing something?

I have just purchased an Arc to replace my playbar. Everything is setup and viewing Jack Ryan on Amazon Prime, the TV app shows “Dolby Digital Plus 5.1”. I spoke to support and sent a file, which on analysing they confirmed everything was correct and the Arc was working correctly.On reading other threads, they seem to suggest that I should be seeing “Dolby Atmos” rather than “Plus 5.1”I am now confused and wondering if something isn’t working.Using a Virgin V6 box, TV is an LG48CX, have Arc connected to e-Arc, V6 Box connected to HDMI in on TV. Sound set to HDMI - Arc, Advanced, set to - Sound out - HDMI Arc, Additional settings - Digital Sound out - Pass Through and eARC on.Sorry if this has been done before :)  

Hi. I am having difficulties setting up my sonos beam and my new philips oled tv. I have the tv connected to beam using hdmi arc channel and have selected the audio out option as hdmi sound system, however the sound plays through both the tv speakers and the sonos beam creating an echo. I expected that it would play through the sonos only.Please could you offer some advice on how to resolve this?

El tocadiscos Pro-ject T1 phono SB no suena bien atraves del Five, muy grave y distorsionado. Además el tocadiscos tiene una aguja muy endeble.

Is there a Sonos device that i can use with my existing (passive) speakers AND add a wireless sub..? 

Hello, I have lost the connection to my sonos connect via the controller software.When i launch a network scan, I can see it has an IP-address. I have resetted the controller and I tried to re-add it, It is detected, but it won’t proceed to the end of the process.It ‘s probably a software issue, is there any possibility or hidden option to hard reset it?thx!

Hey,I have been doing some research and I wanted to run things by people who know much more than I do.The basic setup, Apple TV 2021 (encoding), LG CX (pass-through), and Sonos Beam 2 (decoding).Apple TV set up to Audio Auto, LG CX set up to pass through, and Sonos Beam 2 is the thing that ought to do all the audio encoding.I wanted to make ask if I am right to think it is not currently possible to have DD+ 5.1 when using Apple TV 4K as the source. 1.It is my understanding that using pass-through on LG CX so that Sonos Beam 2 does the decoding is the only way I can get full uncompressed Atoms to my Sonos because it is the only way to Get Dolby TrueHD.If LG CX is set to Auto under digital audio out the Sonos still encodes Atoms but it is somehow not the full experience because it lacks the Dolby TrueHD.Am I correct on this?2.And this one is the rabbit hole, or so I think. It has to do with Dolby Digital Plus 5.1 vs Multichannel PCM 5.1 and 7.1.First things first, the Apple TV product pa

My kid has X-Box and PS5.  Will they both play through the Sonos immersive Beam that I am going to order for my new LG TV?