Hi team hope you can help
I have a Samsung TV and sky+ hd , I use it to watch standard BBC / itv / Ch 4 and Ch 5 and sky channels
Using the TV speakers everything is fine , no audio issues at all
The day I got the beam , connected via arc after an hour I got audio stutter / jitter whatever it's called , went ok for a week then same happened again ! It's been like that for about 2 months .
Diagnostic numbers don't show any issue apparently
I've reset the TV , reset and restarted the beam & surrounds , restarted the sky box , 2 days later same issue .
I'm now trying the optical adapter ( old Yamaha bar was connected via optical and was always fine ) so I'm seeing how this goes , been 2 days and fingers crossed lol
If the beam is ok on optical but has issues on arc could it still be a beam issue ? The way the beam handles the arc signal ?
I know that it points to a TV arc issue but just wondered .
A guy on the Samsung community had the same issue as me with his Samsung TV and Samsung soundbar via arc , he bought a new TV , connected bar to his new Sony TV via arc and problem cured .
https://eu.community.samsung.com/t5/tv/occasiional-choppy-distorted-sound/td-p/678508
2 Videos of the issue
https://drive.google.com/file/d/1ytoOfgbTOt6GZWXLl1yIA6r5WD9uQwQo/view?usp=drivesdk
https://drive.google.com/file/d/1x-ygLE5szPH_4w7UYVjl_kCjHyuQqp7K/view?usp=drivesdk
Thanks
Best answer by Edgie70
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