Talk Sonos Products

I had the arc with surrounds and sub before the infamous drop outs problem. I eventually gave up whilst I had an opportunity to return it, mainly down to the lack of information from Sonos. I have now moved on to the new Samsung Q990, which is fantastic, apart from, the rear and sub drop outs. I swear I am cursed with soundbars. The difference with the Samsung is that it briefly stops but 2 seconds later comes back, but It’s not right. So, is it safe to come back to Sonos? I loved the sound from it when I had it. Cheers ps, if I did, is it worth getting fives for surround as this Samsung is a lot better at surround than the arc.

I am a current Sonos product user. I have two Five’s in stereo. I’ve previously had a 1st Gen Beam, two One SL’s and a 1st Gen Play:5. My issue of hissing/white noise was first noticed with my Beam. It was replaced under warranty for a different reason but the hissing remained. All of my previous and also current Sonos equipment experience the same issue. I don’t recall the Play:5 being as bad though. The hissing/white noise starts as soon as audio starts playing. It continues when you pause whatever is playing for 15 seconds (every time as I have timed it). This hissing/white noise remains at the same level no matter the level of volume from the speakers. The quieter the audio, the more you notice it when audio is playing. I have tinnitus but I seem to be able to notice it far more than I thought I would. This hissing/white noise happens with HDMI inputs, line-in inputs and streaming via the S2 app, Spotify Connect, Tidal Connect and Roon (Roon to Five, with Five Stereo as an endpoint

Hi everyone, A little bit of context, I just bought a odyssey g70a monitor that doesnt have spearkers so I am thinking to buy the sonos ray but I realize that the monitor doesnt has optical audio input, it only has jack audio input, my question is, can I use a optical convert to jack cable to connect the sonos ray with my monitor? Will it work?

I am renovating my main floor right now and it will be entirely open. Per the title, there is no TV in this room nor will there be, and I would like to have good, booming music that can be heard in the whole space. I have some pictures attached, the room is approximately 27’x16’ or ~435 square feet.  

Hello to the community,My current setup is (apart from the streaming services) a Project X2 turntable going into a preamp, then into the line in on a Sonos five. I have that Sonos five stereo pared with another and that is my main setup for listening to vinyl. I then have other Sonos ones around the house if I want to pickup the turntable when I’m in the kitchen etc (for example).Someone has suggested that I should feed the turntable and preamp into a Sonos Amp and then into passive speakers as my main system, then use the fives somewhere else in the house. They state, I will get a better HIFI representation from the turntable going into the Sonos Amp than the Five.My main question is - what is the difference between using the Sonos Amp and passive speakers, over going into the Five line in as a stereo pair?What is it (if anything) that the Sonos Amp has in processing sound over and above the Sonos Five input?I would value any thoughts/ opinions or experience…Cheers, Robin 

I’m building a new home and I have the opportunity to run with one of two options.  The room is fairly large with priority on home theatre, but to also play music in games room behind.  I’m looking for feedback on sound quality and ease of use.  Latency issues drive me mad btw!OP1: Arc in front, Sonos amp + ceiling rears, Sonos subOP2: TV connected to one amp driving in-wall speakers on the sides of the TV, and a second amp driving ceiling rears, Sonos subI am hoping to be able to simply turn on Sony TV and go (with full surround sound) without turning on other devices and messing with surround settings.  Also, to use iOS to play music in the room with a stereo channel (ceiling speakers are used as L/R and not surround channel).Thank you!

I have two Sonos speakers--one in my office and one in the kitchen downstairs. I listen to mine in my office while I work all day, and my family will pop into the kitchen and play music occasionally. However, Sonos seems to have changed this policy and will only allow Spotify to stream from one device at a time. I have the paid version of Spotify. I don’t understand why you wouldn’t let a family stream Spotify off of multiple devices--do you want us to pay for a new subscription of each device? Did I not spend enough money on this overpriced speaker system already? I feel like I’m paying premium prices for a less-than-premium product. I just want to be able to listen to music. 

Hi!I have a Sonos Home Theatre with an Arc, a Sub and two One SLs.I am very satisfied with the system, yet, after about one month of daily usage, I begin notice there are a couple of features missing, that would highly benefit users.First one, is an OSD volume level. I’ve read at least one other thread with this request, and some users replied that it is a TV feature, but in fact it’s not. Depending on HDMI-CEC implementation, TV might show just an indicator if you’re increasing or decreasing volume, but I haven’t seen yet any TV showing a real volume indicator. To get that info, it has to be generate by the Sonos Arc (in my case). This is possible, using HDMI-CEC to send this info to the TV.  In some cases, like mine, I use an Harmony remote that controls volume directly in the Arc, not passing though TV, and in this kind of cases there is no indicator at all (not even if I’m increasing or decreasing volume). Second feature request is the ability to schedule Night Mode and Speech Enha

Hi all,Just looking to upgrade the master bedroom.. I’ve already got a couple Play Ones in there for music. Looking to pair them with either a Playbase or Beam Gen 2. I have an opportunity to get a new Playbase for $300. Vs $450 for the Beam Gen 2.  The TV is older so the lack of Dolby Atmos isn’t an issue at the moment. I am a bit concerned about future support for the Playbase. Not really concerned about not having Dolby Atmos in the bedroom. Any thoughts? Thanks :) 

Does anyone know if the Amp would be a good fit for either of these speakers? 

I’d like to replace my existing NETGEAR Router which seems to be dying with a new Nighthawk router.  Is the AX2700 a good choice.   I already own a Nighthawk EAX780 AX6000 extender and i notice SONOS complains about that all the time, and I’d like to not make the problem worse. 

Hey, just wondering before I buy a beam Gen2 if you can set it up with 2 symfoniska ikea x sonos speakers or if I need to buy two other speakers that are compatible

Dear all, just a quick suggestion: wouldn’t it be possible to use roam or move speakers as surround spekers for 5.1 systems? Taht would give even greater flexibility and eliminate the need to find a plug in the right location. Usually, you don’t see a picture or a 5.1 program longer than the 10 hours of autonomy of those products, and the design would become cleaner without any wire! Is there any technical questio that prevents this? Are you planning to solve it out at some point?

Can Playbar connect to Humax STB instead of TV optical out? 

Has anyone on here bought the new “Mountson Premium Wall Mount for Sonos Move”. I’ve just received mine but it comes with the front cover attached, which needs removing to access the screw holes, but I cannot remove it! I was wondering if anyone else had one and had any tips to remove the cover?  https://smile.amazon.co.uk/dp/B08ZNR42WV

Hi, I'm looking to join to Sonos ecosystem and have found 2 offers and am wondering which is better. Option 1: 2 play 1s and a play 3 Option 2: 2 play 5s (gen 1)Mostly will be used for listening to music (techno and rap) and also for watching tv.From what I've read the play 5 gen 1s are significantly worse than the gen 2s and any comparisons I can find between 2 play 1s and play 5 (gen 1) say the plays are better due to the stereo pair. But if I had a pair of play 5 (gen 1) that would negate this point so I'm not sure which option I should choose.Thanks.  

I first shared this obsessive chart I made for my own amusement on the Sonos subreddit, and then discovered tonight it was actually conceptually covered already by @AjTrek1’s helpful and extremely thorough speaker comparison charts found here. But I’ll post mine here too in case some still find it useful or it has some unique info. Corrections and suggestions are welcome.(After I posted it on the Sonos subreddit, another contributor jumped in and provided many useful notes, as well as future product predictions. Those parts are not mine and while the notes sound correct, I haven’t verified them, and of course the speculative parts aren’t verifiable at all.)Needless to say this is miles from official, but I believe it’s accurate.Anyhoo, here it is: Sonos Compatibility and Features ChartCheers,Ivan.

My conversation with Samsung: Me: Does my old 2021 65” Frame TV Model number: QE65LS03AAUXXU Serial number: 0H6V3HAR500017T - support Dolby Atmos? Samsung: Upon further checking, the model you have can only support Dolby Digital where it argues that its codecs are more efficient than DTS codecs, and thus can sound every bit as good or better, even at a lower bit-rate. Ultimately, you can expect a fine home cinema experience from both, and often your choice of soundtrack will come down to whichever is supported by your source material. Me: Does the new 2022 65” Frame support Dolby Atmos? Samsung: Thank you for staying connected, Graeme. Upon further checking directly from our website, our 2022 Frame TV's support Dolby Atmos. You can check this link: [link removed] Me: If you search the above Dolby Atmos is emblazoned everywhere!!! But look at last years Samsung advertDolby Atmos is nowhere to be seen unfortunately.Moderator Note: Modified in accordance with the Community Code of Conduct

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

We have a sonos playbar that has suddenly stopped working. We believe it may have stopped working because it was accidently turned up too loud.At present, we can’t even get any power lights to come on, we have tried a different cable and a factory reset but it’s still the same.Having spoken to Sonos support this afternoon because it is out of warranty all they have offer is 30% of a new product, which is not an option, we can’t afford it!They have also requested we send them the old product back before they will give us the discount code, which I expect is so they can repair it and sell in on as a refurbished item on their website for £349! This seems to be a complete scam to me!From reading through various conversations on this website it appears to be a common fault that they know about and there must be a way to fix it, we would definitely prefer to get it repaired.Is this something anyone else has encountered before? 

I just purchased a home with in-wall speakers and wall controls in about every room. These speaker wires all terminate in the living room near my entertainment cabinet to a Niles  HDS-6L Speaker Control Box. I have a Sonos Playbase and three other Play:1 wireless speakers. I simply want to push the Sonos Playbase audio to these in-home speakers. How to do?

Is there any news on when volume normalisation will be available for playing spotify through sonos speakers?I’ve just purchased 3 speakers for my business and I’m getting really frustrated at having to constantly alter the volume because the playback is either too loud or too quiet.If it’s not something you can/want to do please let us know and the reason why. I think we deserve an honest and comprehensive answer.

Hi All,it would be so cool to have a Mini-Controller / Now Playing screen app for the apple TV.ThanksJesko

I ordered in April with a May 6 shipping date. It has been “preparing to ship” since the 6th. Has anyone ordered an amp of late and are you on the same delay? Not a huge deal but I have an all new music room set-up and all that is missing is the amp. 

I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.How do I get my Play:5 back into a usable state?