Talk Sonos Products

Hello, I have 2 x play 3’s, 2 x play 5’s, Gen3 Sub and a playbar. I currently have my playbar, 2 x play 3’s and sub connected together which for TV and movies great. My play 5’s are for music and setup as another room but I cannot seem to use the Sub with the play 5’s for music… I.e. I don’t know how to connect the sub to both rooms… so when playing music I have the sub and when watching TV I have the sub… hope that makes sense…help please! Or should I just reset the whole system and start a fresh understanding the above requirement? One of my speakers is hard wired into my WiFi router for ease of set up and ALL my speakers are in the same room at the moment…

So according all sources AAC 5.1 codec is not supported for Sonos home theatre products, specifically in my case, the Playbase [with 2x Play 1’s and a Sub]However, my PC is my media source, connected to the Playbase via an optical cable.I have long suspected I’m getting surround sound from AAC 5.1 encoded files - but this is not possible right?However I’ve just downloaded an AAC 5.1 test file:Fraunhofer Test Filewhich seems to deliver accurate 5.1 sound.Confused.Is it possible that my PC’s soundcard is decoding the audio channel before sending it down the optical cable and is bypassing the Sonos processing? 

per the title, I can relocate 2 One gen 2s from another room and swap those with the One gen1s currently serving as surrounds to a Beam Gen 2. Is there any benefit? I am wondering if the gen2 Ones may have some features that will slightly improve the sound of the Beam gen 2 and current Ones.

My lounge is approx. 20ft x 12ft. we have the usual stuff, couple of sofas etc. But my question is this, will my sound experience be improved enough by the sub mini when i add it to my playbase or will it feel lost because of the size of the room? I don’t have surround speakers but am thinking of getting some.

I would like to have music play on my AV system (I have a denon AV-X4400H) when I start it on my sonos system via the app or voice commands and I would also like the Sonos system to play the music when I have music started from my AV system. Is this possible?    Also, can the HDMI on your sonos connect be used as INPUT to an amplifier?

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

Hi, I am unable to connect to my products after upgrading to iOS 16 on my iPhone 13 Pro Max.I’ve made sure there is no interference, VPNs and such.I’ve deleted and reinstalled with no luck.My wife can still connect fine as she is still on iOS 15. Any advice?

Hello.  I’ve been googling and searching these forums, but not still quite sure the most ideal solution for my situation (There may not be one).  We’re installing a new patio and the landscaper offered to trench and lay the speaker wire for my outdoor speaker setup.  I’m looking at the Sonance MAG Series 6.1 that comes with the Sonos Amp.  I’d house the amp in my basement and run the speaker wire outside.  I was thinking while I’m able to run wires/cables underground it would be great if I could set something up if we ever wanted to bring a TV or projector out using the sonance speakers for the audio.  I’ve seen options for HDMI extenders through Ethernet or maybe even just HDMI.  My problem is we won’t have a tv or projector out there all the time so any cable/devices I run would just be sitting out in plain site in the elements when not in use.  Any thoughts on what I could do to use the Sonos system outside for occasional TV/projection viewing?  I am by no means an expert in any of

Hi, I got a Sonos One, set up the app, connected Tidal, all works great.Is there any way to get autoplay to work through the app? Normally, when you finish a playlist on Tidal, it switches to “track radio” and plays continuously . Can’t seem to find this option though the Sonos app. Thanks

 Was considering  to upgrade  my  system with a new  arc and  gen3  subwoofer. Decided to replace  my  Samsung android phone  with an  Apple  iphone to use Trueplay.  However after purchasing  a SE 2022 found that this is as yet not supported by Sonos.  After e-mailing and a phone call to sonos support was informed they do not release dates for upgradesbut  will be  coming  soon and to use a friends iphone for trueplay!! These  phones were released March this year. Maybe in another year or two Sonos will support this model.Now bought a Sony HT-A9, which supports all formats and uses a remote for callibration. The sound is  amazing  for both TV\ radio.  So muchso  just bought the new sony  A90K  TV.Will now never buy another sonos product. Current system is relegated to the  pare room with my old  smaller  tv.Rest in Peace sonos Long live Sony products.

I have a Sonos Arc with IKEA back speakers.  Will the new Mini Sub work with this arrangement?  I have a fairly small living room.  Probably a stupid question but all of the information I see references the ‘smaller’ sound bars.

Getting my money’s worth today …. third post 😀Have a sub that I’ve owned since new (think a gen 2) and has worked perfectly to date.But I did a few component move arounds and this one previously doing duty in the kitchen was moved to the hall ….. the kitchen redecoration lent itself to a new Gen 3 in white.Came to connect it up just and it works but dropped in and out on initial playback then dropped out altogether when I moved it to its side. I reset it and added it again upright and seems be working fine now. But I wondered if it was good practice put it on its side or if there was a sensor that cut it out when not upright?Reason to put it on side was purely cosmetic as it fitted under a footstool. That proved to be also a bad idea on a wood floor as the limited time it has sat there, it sustained surface scratches. But surprised it prove be a problem operationally on it’s side …. or am I convincing myself of mixed facts/circumstances?Nothing unusual about the unit save to say that

Does anyone know if Sonos make a case for the Roam? (When travelling with it, a protective case would be really useful)

Hi,I have been using Deezer for years but want to switch. Currently I can save to a Deezer playlist using the sonos app - so it’s then possible to access the playlist later in the car etc - rather than making sonos playlists which are only good at home. This function is not possible with Apple Music so a deal breaker for me as seems a fundamental function! Does anyone know what music streaming services I can save playlists to whilst listening/using sonos app?tia 

I understand that using a Sonos Connect to play my turntable to the Sonos Arc is a cheaper than using the Port.  But, will I need a pre-amp to use the Connect or the Port.  My turntable is an older Sherwood turntable.

Hello. Could anyone in the know kindly advise what the Sonos sub mini box dimensions are and what the shipping weight (with packaging) of the set is please? I'm trying to assess shipping costs/options. TQ.

Hi all ,Im looking to purchase my first ever sonos product .im looking for a great speaker to listen music at home. As a family we always have the music on and I think a sonos setup would be great. I was thinking about the sonos one speaker ? I’m weighing up whether getting the latest generation or two older generation sonos ones? any advice greatly appreciated 

 Hello.I need to connect the arc soundbar, the Sub (Gen 3) and 6 Sonos Architectural by Sonance speakers and TV. How many AMPs do I need?Thank you

Hi, just bought Sonos One SL Shadow Edition. Trying to find out the manufacturer date or if I have airplay 1 or 2 serial A201 2207CP [Redacted]

I started using Sonos Arc today with Sony Bravia XR X90J. I can see that there are mulitple layers of volume control. Volume level control in the App Volume level control that appears when phone’s volume buttons are pressed (appears as CAST volume control, I am using an android phone) Volume level control on TV which in turn controls the volume of Arc via HDMI eARC Master Volume limiter in the App advanced settingsWhat I have observed is that the volume level displayed on TV is not synronized with what it shows on the Sonos App. Also, Sonos App volume control overrides TV’s volume control - acts like a master volume knob! For example, I kept raising TV volume to 90% and yet, Arc was barely audible. I also checked the volume limiter in the App and it was at 100%. At first, I thought it’s an issue with the overall output of Arc, later I realized the regular volume control on the App was at 10%.Shouldnt the App’s volume control increase when TV sends command to Arc to increase the volume

Hi,I’m implementing my own SOAP Webservice based on the provided WSDL. At the provided WSDL the trailing slash is replaced by a # before the action.Ex.: http://www.sonos.com/Services/1.1#searchAt my implementation the action URL si the followingEx.: http://www.sonos.com/Services/1.1/search So the calls to my SOAP Webservice fail with the following error:System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://www.sonos.com/Services/1.1#search. I’ve already added my custom music service to the device at the APP but I get no calls to the API My Web Service is implemented with C# ASMX

I have a Home Theater setup (Beam, Sub and 2 Play One SL)I like the touch panel functionality but I have to disable it because my kids like to press the touch buttons on the surround speakers.. They are not that high placed. It would be convenient if there was an option in the software where i could make to Beam work with touch panel and disable the touch panel function on the other devices

I can't upgrade to S2 because I have some old components. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

Wanting to airplay a video from ipad to my sonos beam which is then connected to a monitor. Does the beam only output audio and no video?

Currently I have an 8+ year-old TV that has performed well but it is heading toward an honorable retirement. It is mounted in a corner of the viewing room on an articulated wall mount as will its larger, more technically adept replacement (LG QNED85AQA) with such new feats as Dolby Atmos, Dolby Vision and I’m hoping enough simplicity to learn how to use it. I will also attach an Apple TV (latest available currently) since I love the interface. I also requirement a second box from Dish TV to give me local channels and traditional viewing. (This is non-negotiable for other household members.) For audio the current setup is a Sonos Playbar mated to a early Sonos Subwoofer and a pair of Play:1s for rear channel. I imagine I’ll hook the Playbar up via optical to start while fiddling with the TV and sorting the video. This is also where I listen to music so I can maintain a happy status quo in that capacity. Once that’s sorted no doubt I will want the Atmos effect. Literally, a 2-minute stor