Talk Sonos Products

I recently bought Sonos Arc + Sub Gen 3. I was wondering if there is a way Sonos Arc can connect directly with Sub Gen 3 (without being depedent on WiFi). Similar to how Samsung Q950A or JBL Bar 9.1 does.

My speakers are intermittently appearing and disappearing from my Sonos apps. On my phone I usually get only the Beam, but sometimes only the Play:3. On my laptop I get Move most of the time but not always. Really weirdly, I can play music through Spotify connect through the Play:3 via the sonos connection at the same time that the same speaker does not appear in the sonos app. what is going on and how can I fix it?! All are connected on the same wifi, I’ve tried switching off and on multiple times. I’ve tried to find the speakers in the sonos app by adding a new product to my system. It’s hugely frustrating!

I just bought the new S2-compatible Port to replace my old Connect. Unfortunately this makes my active B&O speakers start humming after the music has stopped. Very frustrating as this was not the case with my Connect.  The issue is identical to a previous post, which is now closed.   Any suggestions how to solve this issue?  

My speakers (sonos 1) and sub keep disconnecting from the app. Almost as if they go into a power saver mode after an hour or so and then I have to power them down and on again to get them to reconnect Why do they not just stay on all the time?

HELP  Bought the beam yesterday, set it up as standard and watching something on the fire cube last night the sound suddenly cut off. This was around 2 hours into watching.Followed all troubleshooting steps today, eventually resetting the beam and starting again.Seemd to be connected to TV alright for a while tonight again, then sound stopped again.I also have a fire tv cube and virgin 360 box connected to the same TV. Last I checked, I could listen to Spotify on the beam but there's silence when I try listen to the TV.The 3 devices are all in an enclosed space in a tv unit (under the TV which is on the wall), should I keep them apart?I seen someone mention a CEC less adaptor 

Hello SONOS Community:While I am able listen to Spotify from my PC (via Bluetooth) on my Sonos One speaker, I unfortunately cannot use Sonos One for any other audio from my PC...When I view Bluetooth devises on my PC Settings, I see the Sonos One, but I cannot access or activate it.  Any help would be appreciated.      

What type of Bluetooth headphones are compatible with Sonos? We have 2 Plays, 1 Roam, and 1 Port.

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

I’m just trying to play a BBC radio station through my Sonos beam.But it keeps referring to ‘TuneIn’ where the BBC no longer broadcast stations.I have the BBC Sounds app set up in Sonos and it works when I activate it manually from the app but doesn’t work under a voice command. Through Google assistance.YouThrough Google assistance.It just says ‘ alright, playing BBC Radio 1 on tune in, sorry I couldn’t find what you asked for‘  why is it defaulting to tune in?   

Hello, I have 2 x play 3’s, 2 x play 5’s, Gen3 Sub and a playbar. I currently have my playbar, 2 x play 3’s and sub connected together which for TV and movies great. My play 5’s are for music and setup as another room but I cannot seem to use the Sub with the play 5’s for music… I.e. I don’t know how to connect the sub to both rooms… so when playing music I have the sub and when watching TV I have the sub… hope that makes sense…help please! Or should I just reset the whole system and start a fresh understanding the above requirement? One of my speakers is hard wired into my WiFi router for ease of set up and ALL my speakers are in the same room at the moment…

So according all sources AAC 5.1 codec is not supported for Sonos home theatre products, specifically in my case, the Playbase [with 2x Play 1’s and a Sub]However, my PC is my media source, connected to the Playbase via an optical cable.I have long suspected I’m getting surround sound from AAC 5.1 encoded files - but this is not possible right?However I’ve just downloaded an AAC 5.1 test file:Fraunhofer Test Filewhich seems to deliver accurate 5.1 sound.Confused.Is it possible that my PC’s soundcard is decoding the audio channel before sending it down the optical cable and is bypassing the Sonos processing? 

per the title, I can relocate 2 One gen 2s from another room and swap those with the One gen1s currently serving as surrounds to a Beam Gen 2. Is there any benefit? I am wondering if the gen2 Ones may have some features that will slightly improve the sound of the Beam gen 2 and current Ones.

My lounge is approx. 20ft x 12ft. we have the usual stuff, couple of sofas etc. But my question is this, will my sound experience be improved enough by the sub mini when i add it to my playbase or will it feel lost because of the size of the room? I don’t have surround speakers but am thinking of getting some.

I would like to have music play on my AV system (I have a denon AV-X4400H) when I start it on my sonos system via the app or voice commands and I would also like the Sonos system to play the music when I have music started from my AV system. Is this possible?    Also, can the HDMI on your sonos connect be used as INPUT to an amplifier?

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

Hi, I am unable to connect to my products after upgrading to iOS 16 on my iPhone 13 Pro Max.I’ve made sure there is no interference, VPNs and such.I’ve deleted and reinstalled with no luck.My wife can still connect fine as she is still on iOS 15. Any advice?

Hello.  I’ve been googling and searching these forums, but not still quite sure the most ideal solution for my situation (There may not be one).  We’re installing a new patio and the landscaper offered to trench and lay the speaker wire for my outdoor speaker setup.  I’m looking at the Sonance MAG Series 6.1 that comes with the Sonos Amp.  I’d house the amp in my basement and run the speaker wire outside.  I was thinking while I’m able to run wires/cables underground it would be great if I could set something up if we ever wanted to bring a TV or projector out using the sonance speakers for the audio.  I’ve seen options for HDMI extenders through Ethernet or maybe even just HDMI.  My problem is we won’t have a tv or projector out there all the time so any cable/devices I run would just be sitting out in plain site in the elements when not in use.  Any thoughts on what I could do to use the Sonos system outside for occasional TV/projection viewing?  I am by no means an expert in any of

Hi, I got a Sonos One, set up the app, connected Tidal, all works great.Is there any way to get autoplay to work through the app? Normally, when you finish a playlist on Tidal, it switches to “track radio” and plays continuously . Can’t seem to find this option though the Sonos app. Thanks

 Was considering  to upgrade  my  system with a new  arc and  gen3  subwoofer. Decided to replace  my  Samsung android phone  with an  Apple  iphone to use Trueplay.  However after purchasing  a SE 2022 found that this is as yet not supported by Sonos.  After e-mailing and a phone call to sonos support was informed they do not release dates for upgradesbut  will be  coming  soon and to use a friends iphone for trueplay!! These  phones were released March this year. Maybe in another year or two Sonos will support this model.Now bought a Sony HT-A9, which supports all formats and uses a remote for callibration. The sound is  amazing  for both TV\ radio.  So muchso  just bought the new sony  A90K  TV.Will now never buy another sonos product. Current system is relegated to the  pare room with my old  smaller  tv.Rest in Peace sonos Long live Sony products.

I have a Sonos Arc with IKEA back speakers.  Will the new Mini Sub work with this arrangement?  I have a fairly small living room.  Probably a stupid question but all of the information I see references the ‘smaller’ sound bars.

Getting my money’s worth today …. third post 😀Have a sub that I’ve owned since new (think a gen 2) and has worked perfectly to date.But I did a few component move arounds and this one previously doing duty in the kitchen was moved to the hall ….. the kitchen redecoration lent itself to a new Gen 3 in white.Came to connect it up just and it works but dropped in and out on initial playback then dropped out altogether when I moved it to its side. I reset it and added it again upright and seems be working fine now. But I wondered if it was good practice put it on its side or if there was a sensor that cut it out when not upright?Reason to put it on side was purely cosmetic as it fitted under a footstool. That proved to be also a bad idea on a wood floor as the limited time it has sat there, it sustained surface scratches. But surprised it prove be a problem operationally on it’s side …. or am I convincing myself of mixed facts/circumstances?Nothing unusual about the unit save to say that

Does anyone know if Sonos make a case for the Roam? (When travelling with it, a protective case would be really useful)

Hi,I have been using Deezer for years but want to switch. Currently I can save to a Deezer playlist using the sonos app - so it’s then possible to access the playlist later in the car etc - rather than making sonos playlists which are only good at home. This function is not possible with Apple Music so a deal breaker for me as seems a fundamental function! Does anyone know what music streaming services I can save playlists to whilst listening/using sonos app?tia 

I understand that using a Sonos Connect to play my turntable to the Sonos Arc is a cheaper than using the Port.  But, will I need a pre-amp to use the Connect or the Port.  My turntable is an older Sherwood turntable.

Hello. Could anyone in the know kindly advise what the Sonos sub mini box dimensions are and what the shipping weight (with packaging) of the set is please? I'm trying to assess shipping costs/options. TQ.