Talk Sonos Products

I am based in Ireland and I usually use my Sonos to listen to BBC 6 Music.Recently the stream is intermittantly interrupted with a message saying that in mid-2023, I will no longer be able to stream BBC via Sonos. It says to contact the manufacturers of my smart speaker for more information.It’s not clear if the issue it with BBC, Sonos/Sonos Radio or TuneIn (I’m aware there are other BBC/TuneIn issues).Do we know if BBC have any plans to make BBC Sounds available on Sonos outside of the UK?

I have an Arc, sub mini which are connected. There’s a move in the room also and I’m getting an Era300, will I be able to do a 5.1 set up with the move and Era300?

Located in US.  BBC Sounds is not in my list to add a service.  Yet all recent support says it should be. I would love to llsten to BBC,,, Any ideas?

What sample rates for FLAC files work with Sonos Music Library. I have music from a variety of sources, so they tend to vary.Sonos documentation does not specify: https://support.sonos.com/en-ca/article/supported-audio-formats-for-sonos-music-library, since I’m using S2 - 24-bit should work and this list should mention sample rates is some aren’t going to play.I get the unsupported sample rate 24b96000Hz and 24b192000Hz errors. 44100Hz seems to work, but that’s 16 bit?Before I go downsampling my entire music library this would be good to know. I’m aware I could host a server to do the work or use Plex. 

I just finished my AV setup as follows: TV w/ HDMI cable to Sonos Arc, plus Sonos Sub and Sonos Amp connected via ethernet (and wifi). I have a turntable and CD player going into a switch that’s connected to the Amp’s line in.  I also have 2 satellite speakers connected to the Sonos Amp.I’ve been able to get the satellite speakers to work as surround by putting all 3 devices in 1 “room” on the app. I’ve also been able to get the turntable and CD player to play through the line in by creating a 2nd “room”, assigning the Sub and Amp to it, and then enabling both room1 and room2 during playback. To go back to watching TV, I have to reassign the Sub and the Amp to room1.My question is this: Is there a way to save these 2 configurations in the app, or some alternate setup, that makes it easy to switch between the two?  Having to reassign the products to different “rooms” each time you want to switch between the line-in media and TV is quite cumbersome.

I have a strange problem. In one room I have 2 sonos five in stereo. After trueplay is done, they are out of balance. I have to slide the balance 5 points to the right. If i toggle trueplay on off, it is very noticeable. with trueplay off balance is in center 🤷🏻‍♂️ Anyway to fix this without using the balance control? 

Why can’t sonos and Spotify get along anymore? It used to be seamless, and then Sonos changed their software. You are a speaker company. You should be able to play my damn music!  Regret purchasing. 

For starters, the soundbar itself sounds good. That was the main reason I went for this soundbar, the sound quality has high reviews. I was able to listen to one in person before purchasing it and it sounded good to me.I got home and set it up and was extremely confused after plugging in power and signal and didn't have a working speaker like i've done for the last 30 years of my life. I had to make a sonos account, install an app and enable bluetooth, location, and microphone access to this app, and I needed to connect the beam to my wifi. All just to use a hardwired speaker that has a direct signal being fed to it via the optical to hdmi adapter that was included. Why is all this necessary just to use the speaker with a hardwired signal? I can use a smart tv without ever connecting it to the internet, just give it a signal and it works.Can I disconnect the beam from my wifi? Can I remove the app on my phone and still have a working speaker? If the answer is no then i'm likely returni

My living room is 800 sq feet. With 2 Sonos One and a Sub I cover part of it . Increasing volume or going for 2 Sonia Five wouldn’t change so much as I willl have a size too loud and the rest too silent . With Sonia Era 300 and spatial audio , any possibility to place 3 or for units and have Trueplay  finding a way to fill the entire room una an optimized way ?? Thanks ! giovanni

Hi. I have scoured all the boards here and the web and cannot rectify this issue. Everything on the Sonos FAQs cites is 10+ but with 13 all sorts of stuff changed. I have a library on a usb-connected drive on my Mac desktop. This library was connected to my system previously no issues. Upgraded to Ventura, cleared everything and tried to add the library back, it goes through all the steps then says “Sonos was unable to add the music folder. No paths could be added as a share.”firewall is open for sonosdisk permissions open.  file sharing open. can’t even get mobile app to recognize the computer to try and add it that way  Anyone else have this and solve it?  

Hi - I just bought the Roam - I will be paring it with mt Sonos One speaker in my main home. I also have a holiday home - what happens when i bring the Roam there? Do I need to de- pair it? Do I need a new app for the second location? Thanks 

Hi all I currently have a sonos one and am of the understanding that there is no bluetooth connectivity to connect a device for audio playback. I'm wondering if there is a work around to this. I know I could look to purchase a move or roam and link this to my existing system, seems a bit of a pricy investment considering the cost of One. I was wondering however if this same principle will apply using an alexa device, an echo dot for example witch allows bluetooth playback, with this will I then have the option to mirror this audio on my sonos one?  Any help will be appreciated 

Hello, guys!I am owner of a Beam Gen 2 for a month.I am fine with the quality of the sound of it. I didn’t expect so much, but I it’s fine for a soundbar costing 350 euro (purchased in on Black Friday for 350 euro).As I am fan of the bass, I wanted to purchase a sub for the Beam.Today I purchased Sub Gen 3, trying to fix the lack of signficant bass of the Beam :)I connected the devices and then……Tried to listen some music - terrible… The bass produced for the songs I played was toooooo powerful, while the sound quality was poor… The heights were so poor… I have pain in my ears now ….Tried any kind of settings but noting improved the sound quality. Then I tried fo check the quality of watching movies - OK, finally a good match, but I want to listen music with better quality and with heights… So, I will return back my Sub Gen 3 tomorrow, as I am not satisfied with it.In terms better music performance, do you expect that Sub Mini can produce better and clearer music sound? I forgot to say

I have sonos port connected with a turntable, can I also get a cd player connected to this setup? 

Hello - will the Pro-Ject T1 turntable connect with Play 3 through Denon receiver? I have Play 3 and the sound bar.Thanks!

I have an already existing turntable set up of a Fluance RT 82 (which doesn’t have a built in phono preamp) > Phono In of a Sony STR-DH190 amp > speaker wire to passive speakers.The family room is next to my set up is going to have ceiling speakers installed with a Sonos amp (primarily used for TV sound).I’d like to be able to sometimes listen to my wired set up as described through my wired speakers and other times, play my turntable through my sonos amp in the family room.l’ve read there are a few options (using a port, a Connect G2, or a Bluetooth transmitter + Roam), but I’m not sure how all the connections work and in what order and how to change the output to toggle between the hardwired output and the Sonos.  I do see on my amp, input 4 has both IN and OUT, but I don’t see how to switch between the speaker terminal out and the input 4 out.And if all of this is possible, any guidance of pros/cons between the port/connect G2/BT+Roam options would be appreciated. Thanks!

Does Sonos publish frequency response charts for their speakers anywhere? He’s my conundrum, I just updated my home office, and right now I have one Play:Five Gen 2 in here. I’m considering either putting in two Five’s or two Era 300’s. I tried out spatial audio with Apple HomePod’s and found them less than thrilling compared to the single Five. My fear is the Era 300’s will be the same way. But I did like the spatial audio quite a bit in my space. So what I’m trying to figure out is if adding a Sub Mini or Sub would fill the gap in frequency response that some of the early reviewers have mentioned the Era 300 has in comparison to the Five. Or if I really need to get the Five’s to get the high-fidelity music at the expense of spatial audio. 

I cant updating my play 5 Sonos to change to wifi connect. How to play my sonos 5 without eithernet cable connect to my home wifi network

I know with an adapter to the usb c port I can have a wired connection to my turntable.  But if I have a bluetooth enabled turntable can I pair with an Era speaker similar to the feature on Roams?

I am missing the option to add a title from seach view to the actual player at the end of the plalist or the “play next” option.I only see the option to add a title to a seperate stored playlist or to play the tile right now.I am working with the Android S2 app

I turn on the tv connected via hdmi to sonos beam 2 in dolby configuration with 2 ikea synphonisk. everything works perfectly but after about 15/20 minutes the audio stops for 20 seconds, after 20/30 minutes it fixes the problem again, then it doesn't do it again. the problem occurs with and without the ikea satellites connected, i tried to shut down the system, i updated the system to the latest version but the problem is always present.

I recently swapped the Beam in my lounge for an Arc and a Sub, moving the Beam to the smaller family room which, unbeknownst to my wife, was always my secret plan!The sound from the Arc + Sub is amazing - even my wife described it as ‘more soulful’.I have two Play 1 (S2 app compatible) that I am considering adding as surrounds but not sure with the layout of my lounge whether it is worth it.As you can see from the rough drawing, the TV is in the corner with Arc directly below it and Sub in position A. On movie nights all chairs are used, so I was thinking of placing surrounds in position B and C to try and cover all the room. Would that work? Any advice greatly appreciated.

I have an LG tv and a Sonos Beam in full surround sound config. This forces the TV to change the Sound Out menu to “HDMI ARC” When I change the Sound Out menu to “Internal TV Speaker” it immediately changes back to  “HDMI ARC” This is not good for watching TV at night. This means that the ARC signal is Sonos led. Is there a way for the ARC signal to be TV led?   

I am looking to purchase the Sony 77" Class - A80CK Series - 4K UHD OLED TV along with the Sonos Amp with 2 Sonance (in ceiling) speakers and 1 subwoofer.  I’m planning to use the Sony OLED built in (into the TV screen) speakers as my front sound and use the in in ceiling speakers as my rear sound, enhanced by the subwoofer. My concern is whether or not I will have issues with sound using the Sony Speakers along with my Sonos/Sonance setup? Is it as simple as connecting all devices to the Sonos Amp and I shouldn’t have any issues? Thanks for your direction!

Presently have a number of speakers and a sound bar connected to my SonosNet system.Considering purchasing the new Era 300 as an update to my  2 first generation, Sonos one’s. I understand the new Era 300 doesn’t support SonosNet.  Do I therefore have to remove all my speakers and sound bar from SonosNet to WiFi  to incorporate the new Era300?  If so, how do I do that.   Removing the Sonos Boost from the system will automatically allow all my speakers to find WiFi?