Speakers

I can’t control any of my speakers weather sound or channel so bad looking at removing my 12 Sonos speakers help please 

I have spent hours, tried EVERYTHING suggested to fix the 1101, 1000, and 30 error codes when adding a new Sonos One SL speaker to my system. I have tried the solutions repeatedly, and nothing worked …. UNTIL - i went to my router settings; i checked the list of devices on my wi-fi and found the problem - the Sonos Roam that i had added months before was stuck on the list as a ‘paused’ device on a 2.4ghz frequency. I set it up using 5ghz and it worked fine; the problem was when i tried to add a new speaker (One SL) it would not update no matter what i did i could not register it - until i unpaused this old install remnant roam device that i didnt even know was listed on my network (all were unplugged, this was still there). When i unpaused the phantom device on my network and tried to register the new device for the millionth time again, it worked! I had powered on just the roam and one sl, all other speakers were unplugged; i had rebooted the network; i had unpaused the non-existant d

BonjourJe suis passé de sonos S1 à S2   Les Sonos 5 ne fonctionnent plus   vous avez prévu un dédommagement   merci de me préciser les modalités Moderator Edit: Google Translate- Good morningI went from sonos S1 to S2   Sonos 5 no longer work   you have provided compensation   please tell me the terms

Hi - I have two pairs of speakers…Sonos Play 1…and a pair of Sonos One. I am having a problem getting sound out of the Play 1 even though I have added it properly. I can only get music out of the pair of Sonos One speakers. Even if I tick the box to play from the Sonos Play, nothing comes out. The light on the Sonos Play is solid white. can anyone help? 

I have a pair of 2012 S5s and one will drop offline for 30 seconds or so. Any ideas about this? Thanks 

I have the Sonos S5. It is utterly useless as a speaker or streaming device. But, I still would like to use it and heard it can be daisy chained with a Sonos product that still has the ability to stream, etc.. What are the Sonos products that I can purchase which then could be use and enable my S5 to work? Thanks in advance.

I have Play:1 and when I try and play music the app tells me “internet connection was lost.” App is up to date and obviously my internet works fine as that is how I’m posting this question. Anyone else dealing with this?

I tried to reconnect my play 1 to the wifi network. Router fritz box7583 LD. Nothing changed at the network. Just suddenly Sonos app don't work. I deleted all the other connections like  in my Google home. Restart router. I did everything. The play is recognized by the Sonos app but cannot find de play 1 in my network. Anybody a solution or similar problem? Checked also my router, seems okay, but can also not add Sonos to my router. 

 I am BEYOND frustrated. I believe there should be a class action suit against Sonos. Every single time I try to play anything on my system, every single speaker comes in and out and the music seems to randomly skip around. I have read all of the fixes on here and I did not spend thousands of dollars on a system that requires me to have a degree in Computer Science to work. Thousands of dollars and we can’t just play music.  how are they able to continue selling these products that do not work as described. 2 of our speakers are mounted @11’ and I am constantly being told to unplug each speaker/arc, etc and reboot my router. That is the answer every time and it’s unacceptable. 

Some of my speakers are always muted and I cannot unmute them using the app anymore. Instead, I have to physically touch each speaker which is ridiculous.  Any suggestions for fixing it or is this a known issue with the app?

Is it possible to play YouTube videos (not YouTube Music), through Sonos Play 5 Gen 1? 

I have two One SLs. One of them refuses to receive AirPlay. The other works fine. When I try to choose it as AirPlay receiver I get an error message saying it’s unable to connect to the speaker.  Is there a fix? This is the whole point I bought SONOS speakers… And no, the problem isn't that I haven’t power cycled or updated or things like that. Partly because the other speaker works fine and part because I’ve already tried that. 

Connect a speaker 

Hello, I own 2 Play 1, a Beam and a sub. I would lire to buy a  vinyl turtable Pro-Ject T1 with an Era 100. Could I  built a multi room via WiFi with all of them ? thanks Pascal

Hey!Used to be able to link both One and Roam (in different rooms). All I get now is an error message. What's the dealio?"Unable to connect. Try again later"I did.It didn't.Reconnected both to the network. Updated all updates! Pressed the 'play' button to link the 'off' one to the 'on' one - no joy. Any off you Sonos heads out there got an answer? Be a shame to bin 'em off as they're cool bits of kit. Thanks! 

I have always the green led Light Burkina, how can i get this fixed?

A little while ago I had to change out my network controller and Firewall as they were legacy devices and no longer receiving security updates. I was running a UniFi USG and a Gen 1 Cloudkey with a couple of UniFi Access Points. I swapped out the controller and USG for a UniFi Express device and moved my network across. Everything went smoothly and I setup an IOT VLAN for all my smart home devices using a 2.4ghz network only for the WiFi. All of the devices reconnected fine (doorbell camera, rear cctv camera, LED Strips, smart lights etc.) apart from the Symfonisk Speaker. Now to compound the problem this was also around the time of the firmware not updating issue and I had to factory reset the speaker and hardwire it to get it to talk to the Windows client to update.Since then I have tried numerous times to connect the Speaker to my WiFi and it fails every single time. When I go through the process on my Android phone it does everything fine up until it tries to connect to the WiFi an

How do we get a class action suit going? 

I recently came across a problem where I can’t connect a gen2 SUB to my stereo pair of Sonos Ones. App says I need a compatible speaker and only lists all the soundbars as being compatible. In the past I’ve had no issues connecting gen1,2 and 3 SUBS to a pair of Ones and also a pair of Play1s. Has something changed that I’m not aware of and can now only be connected to a soundbar? Thanks 🙏🏻 

I hear a knock sound coming from my speakers

HiI have a beam gen2 in the tv room, 1 move in the kitchen and 2 one sl in the living room.It is not possible to cast music in the all house unless i UNPAIR the 2 one sl. It works either with move + 2 sl paired or beam + move. When I unpair the 2 one sl, i can cast beam+move+2 one sl   Do you know if there is a solution to that?Thanks 

I wasn’t able to resolve the Error 1000 through the phone. But updating the system through my Mac iOS app was a breeze. I managed to easily update and now the error is resolved. Hope this will help others who are frustrated with the app. Hope Sonos gets back to its flawless app again. The new app is more of a curse than a boon. 

Most songs that I try to play on my Sonos (two Play:1’s set up as a Stereo pair and a Play:3 plugged in to a Google Nest wifi via ethernet) cut out for the last 10-20 seconds, and it’s just silence until the next song starts. After two one-hour phone calls with Sonos and another one with Verizon, I don’t think it is a network issue… the Sonos rep first tried to tell me that the Verizon “modem/router” was “causing interference” and that I had to put it into “bridge mode” and then after a long time on the phone with Verizon we realized that it was just an ONT box with no router, so there was nothing to put into bridge mode. Then after another hour of support with Sonos they asked me to plug in a speaker via ethernet, which I did, and which still did not fix the issue. Anyone else seeing this? I’m mostly trying to play stuff locally in my music library but it also happens on streaming songs (didn’t seem to happen with Sonos Radio, but I think radio is treated differently since there’s not

Hello. Im Ralf and writing from Estonia. I recently purchased new sonos Arc Ultra and older Sub gen3. Really appreciatethe sound quality and sub plays really low. Definitely planning to buy dual subs one day. And i had an product idea for you guys. Dear Sonos. Lets name it Sub Ultra (Gen1) . Idea would be that it would fill the precious needs of bassheads and bigger rooms with powerful and low bass. Becayse the arc ultra allready sounds so friking big, loud and good then i feel like the sub cant keep up woth it to the end. And dont get me wrong. Sub is awesome allready. And fits well everywhere with its size and design. But hear me out….. SUB ULTRAVisually Same design as regular sub gen 3 and 4. But….. Bigger. Same dual woofer system but…..instead of dual 8 inches it would be dual 10inches… So not overkill so it would not get too heavy and big but would maybe be possible to produce 20hz as its lowest frequencies. But more inportant it wouldnt lose its power compared to sound that other

We have a problem with a customer's system. The system correctly detects 3 SONOS ONES but when we try to add a fourth player the app detects it but then the message "unable to add SONOS ONE to account" appears. The same happens when we try to add a Port. On the login page (https://sonos.com/login) after entering email and password appears the warning "system not registered require validation email" Could this be the cause of the problem?