My entire system could not be found by any of the apps (tried android, desktop). So I started a new system and so far only connected the beam back after a factory reset. If I start the desk top app (mac) it says “searching for your sonos system” on startup and then offers to connect. Every time. So it completely forgets that it was connected. It will also sometimes just popup a window saying that it needs to update the system, which then takes 2 minutes before it declares that the system is up to date.
If I start on android or iOS it says it cannot find the system and then after 30 seconds it finds the system.
But if I try to play a song on spotify it then fails. Skips to the next song. If I play from spotify, it sometimes plays a few seconds. It will also say often “connection to spotify was lost”
Needless to say, my network works fine, spotify runs fine on my laptop and mobile devices. I have restarted everything and like I said did a factory reset.
