Spaces & Setups

Have Sonos Amp, Turntable & Five set.  Do I need to connect RCA to both speakers?  

I have been delighted with my Sonos speakers!   I have six One SL’s and an Ikea Symfonisk.   The Sonos app has been problematic.   It is currently not reflecting a new playlist that I created in Apple Music.   It does see my other Apple Music playlists and has updated the AM playlist view recently.  The Sonos app did not import any of my AM playlists into Sonos, although it did import music without playlists from iTunes.  It errors out when I try to rebuild my music index.  I am sure that I am greatly exceeding the Sonos app’s limits in terms of playlists—I have hundreds of playlists and at least 50,000 tracks.    I can work around the Sonos app by just playing back from Apple or Alexa via Airplay.   Drastically reducing the number of playlists in Apple Music did not fix the Sonos app import problems, and cutting back on my playlists is not a good solution for me.So my questions are: How do you force the rebuild of the Sonos app’s Apple Music playlist view? Why is the AM playlist view

Hi,I have 2 WIFI networks at home.The first [1], quite old using 2.4GHz only, is used mainly for connecting home control devices like air conditioning and other smart home devices.The second [2] is based on 3 Netgear Orbi Wi-Fi 6 (2.4 + 5GHz) with 1 master and 2 satellites. All devices like smartphones and tablets are by default connected to this one for much better speed and coverage in the house.Please note that both Wi-Fi networks are connected to the same router. So, same sub-network.I just purchased a first Sonos device to check if this would provide a flexible solution for streaming music & radio in my home. I can successfully connect the One SL to the old network [1] after connecting the phone to that specific WIFI network as well. But when moving back the phone the new WIFI network, the connection is gone. Of course…On the other hand, I’m unable to connect the One SL to the new network [2]. The connection procedure is always aborted.I also connected the One SL to the wired

We have the opportunity to buy a couple of Sonos units (Sones One and Playbar) installed in the office of a bankrupt company. We will move soon in the office and I would be interested to buy this installation. My concern though is to take control of this installation and attach it to an account we would create for this occasion.The previous owner has vanished somewhere on the planet and it is impossible to get presumably actual account on this system.The question is simple : is it possible to reassign this system to an new account without the credentials of the actual one?

Hello,I’ve got a green ceramic condenser, part of the AMP power supply, totally burn out and my AMP don’t turn on.Does any one know what are the specs to replace it ?Thanks a lot. Daniele 

How do I submit a feature request. I would like to disable touch controls on individual speakers within a room rather than disabling touch controls on everything within the room.  Moderator edit: changed “group” to “room” for clarity.

I do not have room to put a sound bar under my TV I do have bookshelves on both sides of the TV. Are there any Sonos options that I could use bookshelves without a center sound bar?  What system would you suggest for this room??   

Hi There, I have the Sonos arc and Gen 3 subwoofer for some time, and I am in love with sound quality, I just purchased four Sonos 1 Sl wireless speakers, with Stands that I will install today.  My questions are:​​​​​​​should I connect the Sonos 1 speakers via Wi-Fi or through an Amp? my house comes with an option to add speakers on the ceiling, is this a good idea? I have 6 ceiling speaker ports, 2 in the main Lounge with the Sonos arc and surround speakers, 2 in the kitchen and two outside in a patio/pool area. Would I need 2 amps for this? how would it link to the Sonos ARC?

BBC sounds has stopped working through Sonos app. I've uninstalled both apps but still when I try to add BBC sounds to the app it asks to authorise the BBC account but then goes to a "link not ready" page which just buffers. Does anyone know how to fix it?

Hi. My Samsung remote has stopped turning the volume up on the tv. how do I remove it and re add it. 

Recently installed a Beam 2. Paired with a couple of Ones for home theater. Realized Samsung TV no longer displays closed captions.  I use a Firestick for streaming. Closed captions are enabled on both TV and Firestick. Any ideas if this is a Beam issue?Thanks.Larry Silvey

I have an existing set up of play:1,3, and one and symfonik. I got the symfonik so that I could use airplay with it and through the symfonik stream to the other Sonos throughout the house.  now I have a xgimi home projector that supports sound through Bluetooth. What is the best way to stream to these other Sonos devices?

Hi everyone. Hope you can help me, I have a small TV room with a gen 2 beam, sub mini & 2 era 100. I would like to add a Sonos arc but am worried that the room is too small, do I you think it would be OK? Many of thanks for all your help😀  

Hola a todos!La pregunta o el problema es el siguiente:Es posible utilizar unos auriculares inalámbricos teniendo conectada la ARC al televisor mediante eARC?En la práctica sucede que puedo emparejar los auriculares pero creo que al estar conectada la television por eARC, no deja cambiar la salida de audio (ni al sonido de la TV, ni a los auriculares). Desde el menú de la TV puedo cambiar en manual la salida, pero al momento vuelve a coger la ARC.Hay manera de solucionar esto?Muchas gracias y saludos!!!  

hi all. my 10 year old receiver just went belly up and it was suggested to me that Sonos product could double to serve as my “receiver”— just set up a new system using new Sonos product(s) but keeping my existing Fiber optics “cable” tv set box, Apple TV 4K, and Airply Apple Music (from max or iPhone) and my approximately 10 year old wall mounted tv.  My internet fiber optic provider is the same as my fiber “cable TV” provider.   I also want to get a turntable (not Sonos branded) soon. Later I might add small speakers in other rooms. I HDMI connect the receiver to Apple TV, to the flat screen tv on wall, to the router, and connect to the router as well. So recover is a wired hub. Bonus would be to be able to continue to use my 10 year old bookshelf plain old wired speakers with any now system—they connect with wires to my receiver.     I’m not an audiophile so think average homeowner and not cheapest buy not the highest either.  I want as much wireless connection as I can but my TV and

I'm currently using an arc and sub gen 3 with 2 Play 3 surrounds.  I was considering replacing the Play 3s with Era 300s.  Would I notice a significant improvement worthy of the cost?  Is there more to Atmos than just hearing jets fly overhead? 

I would like to have 9 Sonos Era 100 to a single network..Is this possible?

I have an onkyo tx-rz830 and a connect. Trying to set the volume to pass through and it doesn’t control the onkyo volume / it acts as fixed on the preset level through the speakers.  how do I set up the s1 app to control the onkyo volume? Is it the turn on volume? Preset volume?  thanks 

I am thinking of upgrading to the ERA 300 and would like to use it while traveling. My questions are if the bluetooth works well rather than buying a portable bluetooth speaker and, would there be any issues with using it while traveling and then coming home to where it has been set up?Thanks,Alan

Hi many topics I read about the 32 devices limitI have an installation with 45 and I have all in the same account but I created a 2Vlan with different ip adress to a zone where I inserted 15 devices, this way when I m at that zone I can only acess those 15  devices and when I move to the other zone I can only acess the remaining devices. Problem is that if I’m at zone 1 playing music at room 1 and I move to zone 2 when I get there I connect to the network with different ip and the sonos APP automatically show the devices on that subnet but still showing the device that was playing before even if I stop the music before I leave, the app erase all devices not available except the one that was selected and I always get a message from error with a red dot on this device saying is not available, so I go to device settings and there is an option I can select to not show this device when it is offline and I select this option but it doesn’t t work, I go back to test and keeps appearing always

HelloI have a Sonos Arc, 2 One’s and a sub set up at home for all-round TV and music use. They are connected to an LG GX LED and Apple TV.I’ve had this set up now now for over a year but can’t for the life of me get to audio settings that I am happy with. Something always sounds off.  If I compare it to listening to the same audio on my Airpods Max, everything always seems perfect and in balance with those and that’s what I am trying to get with my Sonos set-up.Can anyone advise on how to find the optimal settings for my own set up? Note: I already run trueplay every few months.Thanks in advance

Hi there, i recently bought 26 sonos ERA 100. i will need to connect them all together. im not sure on the limitations of this? if i can have them all in one group/room and just link them together so they share the same feed? or if i can have them all individually. all speakers can be mono feed. i read somewhere that 32 sonos one speakers can be in one system. so im hoping its the same for the ERA 100.

Hello… Let’s say I’m done using Roam for a period of time but I now want to charge it for my next use.  When I power off the Roam, walk it to the charging cable (OEM supplied cable), and plug it in, it powers itself back on and I have to wait for the powering up to complete before I can turn it off again.Just because I’m plugging it in to charge it doesn’t mean I want the device to power on.Questions:Why is this the normal/default behavior of the device and/or what benefit am I overlooking by this behavior? Is there a way to prevent this?Thank you.

Since a few days the integration between IFTTT and Sonos stopped working. I can connect from IFTTT to Sonos but no room/favorite infos show up. Has there been any change? 

I just bought a Sub Mini which is working well with my stereo pair of ERA 100 speakers with one major exception.  The touch controls on each ERA 100 do not control the volume of the sub, only the other ERA 100 speaker leaving the sound with either way too much or too little bass depending on if I turned the volume up or down.  The volume works correctly using the phone APP which even brings the volume of the Sub Mini back in sync with the 2 ERA 100s.Sonos tech support verified this behavior using the support feature which confirmed the volume was  moving in sync using the APP but not when using the touch controls in 2 separate submissions.Sonos Tech support said this is normal behavior but I am a little skeptical of the agent’s response and frequently use the grooved touch volume control.Is the sub’s volume not responding to the volume touch controls on the speakers consistent with other’s experience?Any thoughts or suggestions?  ty