Spaces & Setups

i have seen this question posted before and i figured out how it seems to be coded. poor programming but here goes. i have the siriusxm web player open on my computer. then go to discover all channels. here you can add remove favorites by clicking on the star. .https://player.siriusxm.com/all-channelsNow here is the dumb part. the siriusxm favorites in the sonos app (was using the sonos app on my computer to make it easier.) only allows 18 entries. so if have added more favorites it will only display the first 18 selected on the sirius player… i found this out when i was removing favorites on the sirius all channels site that i didnt use, but were on of the 18 sirius favorites in the sonos app i saw that when i removed one from the sirius site it would be removed from the sonos sirius favorite section and then I would get another favorite here in the order that i seemed to have added them in the web sirius all channel sections.so i would conclude that if you wanted to have 18 of your m

I just bought a Sonos Arc to replace the Playbar. My current set up is Arc, Sub, Sonos 1 & One SL as surround speakers. After switching over to the ARC I can't really tell a huge difference from the Playbar. It sounds good, but so did my Playbar. I've tried some Atmos movies through my 4k firestick. When playing  atmos movie my Sonos 2 app is telling me it's playing Atmos (movies through HBO Max). I changed a setting on my tv which allowed the Atmos designation to show up on my Sonos 2 app. The fire stick also is set for best sound available.  I’ve moved the ARC so it's about 4” below the tv and in front. It's about 5 feet from the ceiling (flat). ARC is about head level when sitting on couch which is about 8’ away or so. I tried true tuning. I've even played with the Highs setting for the Arc and never noticed anything by doing that.  Do I need to unpair my rear speakers and just do speaker and sub?  I’m not sure if im missing something here. Im disappointed that the sound quality

I have a Beam for coming up 3 years. It was working okay, the next minute just stopped playing and powered off. DIE. I tried different outlets and factory reset but nothing worked. I reached out to the customer service. They offered a 30% discount for the next purchase. Is that the best Sonos can do? is that the service you expect from Sonos?

Hello all! I would like to get our opinions on which of the devices described in the title would you choose to use the HDMI 2.1 with the support of eARC if the other ports in your TV were only HDMI 2.0 ports with regular ARC, and why.

I have updated my iPhone 13 Pro to IOS 17 and have installed the latest SONOS 15.8 software but cannot run Trueplay to retune my system as it is not yet supported “for this iPhone” which I guess isIOS 17. I know IOS 17 has only been publicly available since yesterday 18/9/23 but surely SONOS had sufficient warning to make the S2 App compatible ?

Hi, I’m going to open a concept store soon and wonder which Sonos I should pick for the shop.  It’s an open space of 120m2 with 4 meters high ceiling.  Is the HiFi Set a good choice? Or something else? 

Raising this because some other threads look old. I’m dumbfounded that the Sonos app has no information about release dates, album credits, lyrics, artist descriptions, album descriptions, and so forth. All of the major music services have found a way to do this, surely Sonos can too. Not to mention no way of viewing the audio quality of an album (ie atmos) before clicking play. For Apple Music, this means that you have to research what albums are in atmos or hi res lossless, then go back to the Sonos app, search for the album, play it & then verify if it is actually playing atmos or not. This is very time consuming and a real pain in the ***.  I’m tempted to ditch Sonos soon, purely because Sonos really can’t seem to get their act together on the software front. And reading prior threads, the response seems to be to punt the responsibility to the third party service, saying there’s nothing that can be done on the Sonos side. I don’t know, maybe set up a call or two with developers

What is the current version number of the Sonos S2 App? 

Hello there What do you think will be the next product from Ikea/Sonos?I hope for a Gen 2 of the frame and the replaceble “picture” get new faces……and Ikea get the ones they offer in stock.Same for the BookShelfs…need new front grills and get them in stockMaybe there will be a smaller and a bigger frame than it is today….like two options.   

Hello everyone!Thank you for having me. Please excuse me if my English is not perfect, it is not my native language.I want to purchase two Sonos Era 300 speakers. I listened to them, and they were fantastic, but I am not sure if they will be worth it in the future.I don't want to buy new speakers next year after making such a significant investment. I'm not an expert in this topic, please forgive me mistakes, but a few things got my attention, and I would like to discuss it with you all and hear other opinions.Bluetooth technology has undergone a complete overhaul with the release of Bluetooth 5.2 LE after a long period of inactivity. The latest upgrade offers a clearer sound quality with low power usage. In the past, audio quality was subpar till Bluetooth 5.1, especially with expensive speakers and headphones where the difference can be easily noticeable. Regrettably, the Sonos Era currently only supports Bluetooth 5.1.The situation is similar with WiFi, where a new frequency range h

I authored the above discussion about 2 years ago. However, I think it's still relevant (as far as basics) and appropriate for this group.Sonos has since pushed out a few updates to the Arc and introduced a speaker (Era 300) that can be used as rears x 2 to complete the Dolby Atmos experience. I've added dual subs to my setup. As the Arc is pushing the 5 year mark what improvements do you believe are needed (if any) to keep the Arc as a viable Dolby Atmos speaker/soundbar?  It’s too early to discuss changes/improvements to the Era 300; and the Era 500 is still just a rumor. Even if it were introduced it might be overkill as a surround much like the Fives are in some situations.My improvement to the Arc would be a better center channel for dialogue. I’m not sure how pass-through would be a need other than a “me too” versus the competition. More licensed Codes might be a request? The more drastic move would be to ditch the Arc and introduce left/center/right separates? I don’t see that h

I have a Sonos Beam connected to a TCL Roku TV- with no other speakers or accessories connected. While watching TV, the audio from the Beam will randomly dip low, about 80% lower than the current volume, for 3-4 seconds, then return to normal volume. This only started happening after I started using Sonos Voice Control. So I initially was suspecting that the Sonos Voice Control was getting triggered by TV’s audio, and thinking someone on TV is saying “Hey Sonos”. But over time I’ve noticed it appears that it happens more randomly than that suspicion.To estimate- while watching a 2 hour movie, this happens 1-3 times on average.I contacted support in the past, and sent in Diagnostic Numbers, but they wanted me to change the HDMI cable or get on video support which I didn’t have time for.Anyone else experience this?Any ideas why this happens?

As someone who primarily listens to rock music, a significant portion of the sound of the music that I listen to comes from the mid range. On Sonos speakers, the bass sounds great and the treble sounds great, but the mid range is barely audible. That's where all of the guitars are, along with the vocals a lot of the time. This leads to the music sounding muddy and lifeless.I love Sonos speakers and I’ve been a customer for years. I’ve told many people about Sonos, singing it’s praises. I think they’re high quality speakers, the features are absolutely fantastic and they’re aesthetically pleasing as well. I would love to be a lifelong customer of Sonos, outfitting every room with a Sonos setup. However, if Sonos does not make changes to accommodate the needs of listeners of genres that require good mid range frequency response, (and I would argue that all genres do, actually, it’s just more noticeable in some than in others), then unfortunately I will have to transition to another brand

Hi folks!I currently have a single  Sonos One Gen2. It is in another group than my Playbar, Sub and Play 3’s.I use it for radio listening and my deezer playlists. And to set timers (super usefull).To add volume and quality of the sound should I:add another one to the opposite corner of the room? move the one gen2 to another room and replace it with a single era 100? move the one gen2 to another room and replace it with a single era 300? move the one gen2 to another room and replace it with Sonos move gen 2?thank youNeven

We have an in home Sonos speaker system for our music & televisions. I want to purchase the best turntable that will adapt to our Sonos system. Can you recommend one?

I have 3 sources (Nvidia Shield, PC & Golf sim PC).  Arc+sub+era+era as the audio target. Benq LK936ST projector as the video target.  I had been successfully using a OREI HDA-935 audio extractor but the 2nd one just died after 3 months of use. Can anyone point me in the direction of a more robust/reliable option that will maintain full audio fidelity?  Thanks! 

Hello!I'm planning on getting a Sonos Arc, but I think it might be too expensive for me. Does anyone have any recommendations for cheaper alternatives to the Sonos Arc?I'm looking for a quality home theater sound system that has similar specs to the Sonos Arc. I also want the system to be compatible with other Sonos products.Thank you for your help!

How do I set the default search source to music library? I think the app used to default to the last used source (?) but now every time I start the app it defaults to Sonos Radio. I never use Sonos Radio and I never will so it means extra clicks every time I start the app. Very irritatong. Just for disclosure I do have an issue with the way Sonos Radio is forced on us and previously posted about how the mobile app prioritises SR search results over, for example, my Youtube Music service. Sonos have never “fixed” this - indeed, it seems to me they are intent on making things worse by changing the Windows app to try and force SR on me there too! I really, really hate this - just please, please, please let me use your speakers MY WAY! All I want is for SR to disappear, if one chooses to do so. I don’t care if it’s there as an initial default, but please just let us remove, even if it’s buried in the settings somewhere.

The other day I noticed all of my music was gone from my library, I confirmed the path to the files is still loaded.  I hit update music library now and indexing flashes and goes away.nothing is added to the library.  I know the file permissions are set correctly because the last play list still plays the songs from the folder.  The music folder is on the hard drive of the same WIN10 PC I am trying to update from. I sent a diagnostics report “Your confirmation number is: 812575149.” Please help!Thanks,John

When playing on-demand streaming music via Spotify or another source  I can skip or rewind tracks using the Next/Previous touch controls on the top of my Sonos. Thus I can change the music without getting my phone out or going to a computer or yelling at Alexa, ect. When listening a streaming radio station, the Next/Previous controls do nothing except flash an orange error light. I would love to be able to use Next/Previous touch controls to cycle through my saved streaming stations!My $20 FM radio can change stations without requiring the use of a smart phone app, it will be cool if my Sonos could do that too! 😁

Hi friends,Name is Johnny, a severely disabled guy retired  in a nursing  home in W--s--M. After many trials with voice and bluetooth speakers and not enjoying them, I found an old Sonos zone player covered in dust at the back of a 2nd hand shop, literally going for a song!:). Struggled home with it in my wheelchair (weighs 5kg!), cleaned it and installed s1 app. After doing a factory reset, the app found the speaker 1st time, connected to the home's secure WiFi and performed a system update faultlessly.After adding my music service and alll my fav radio stations to the app and ticking the uncompressed setting, I enjoyed a wonderful and varied 6hr listen, which helps with my pain and discomfort, without a hint of strain, and not one WIFI dropout:).Yes I know, the audio is not as good as the later models, or high res, nor is it supported anymore. However, For a beguiling and gentle long listen, there are few to match even an old Sonos:). So if your budget is tight please don't dismiss t

The AMP connects to the TV using ARC which means it should be able to receive a higher quality audio signal from streaming and local media.Even the first generation Sonos Beam supports it, yet the more expensive AMP does not. Is there any reason why this is the case?DD+ is vastly superior to DD, and considering most people who have the AMP pair higher end bookshelf speakers with the device, we should have the option to listen to DD+. What do you guys thing?

Hey Sonos support, please note that the string table for PowerApp has invalid xml in it. Specifically this:<?xml version="1.0" encoding="UTF-8"?><!--rev numbers are to be ignored, and should not be used.--><stringtables xmlns="http://sonos.com/sonosapi"><stringtable rev="1" xml:lang="en-US">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stringId="Error5Message">Access token not found, retry</string></stringtable><stringtable rev="1" xml:lang="da-DK">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stri

I had to get rid of my beloved Beam 2 and it’s only partly Sonos’ fault.Ran into the problem with LG TVs not supporting DTS anymore, not even a passthrough. As an avid physical media collector I have maybe 100 movies with DTS audio coding but when playing them through my LG TV the sound is cutting out. Just skips every few minutes for a second or so. It’s most likely due to my player (Sony UBP-X700) decoding the track to PCM on the fly and not being able to keep up.The solution would be to plug my Blu-Ray player directly to my Beam but alas, Sonos soundbars lack an HDMI-in connection.So this is just one customer’s feedback so that the Sonos team registers a demand for multiple HDMI connections in their soundbars. Maybe if there are enough of us the Sonos team takes notice. 

Hi Community,since years there is no way to play songs form a local mp3 library and simultaneously show the lyrics that are saved in the mp3 metadata. There are several threads in this forum where this missing feature has been discussed but never has been solved by Sonos.I wonder why this simple feature isn’t implemented until today. Listen to your favourite song and reading the lyrics could be very helpful for all non native english speaking customers.I don’t talk about lyrics from other music services like Spotify. Just simple display the lyrics from mp3 metadata - like title and cover. Maybe there’s a chance that you mark this as a new request.Thanks, Markus.