Spaces & Setups

I just upgraded from sonos beam to the new sonos arc ultra. I have a pair of play:1 speakers. Can I use them as surrounds?

HelloI received an e-mail from Sonos today about Apple Music lossless support. It says:“Simply stream from Apple Music to a supported Sonos product. Over 100 million songs are available in lossless audio, with resolutions ranging from 16-bit/44.1 kHz (CD quality) up to 24-bit/192 kHz (hi-res)”Does this mean that Sonos has increased its support to 24/192, with Apple Music?Previously, it was limited to 24/48…Thank you

How do I set up Amazon voice on the ray speaker?

I have the Sonos app on Windows 10 and 11 systems, and also on an iPad mini. I have added items to the queue via my Windows system, and the first one is playing now. So it works.But when I try to display the queue on the iPad, the window shows “Queue is empty.” Even though it isn’t. This does not change over time; well, several minutes anyway.Is there a way to make the queue appear on the iPad? All apps are S2; and the latest version, as far as I know.

Hi, I have a 4 pieces play 5 gen 1 ( with 2 in stereo, line in on left play 5) livingroom, kitchen 1x play 5, garden 1x play 5.1 x play 3 bathroom, 1x play 3 workingroom. The sound from Turntable on the stereo 5’s in livingroom is ok , but I on All the other devices sound is poor, no sounddepth . would a Sonos Connect( or AMP even with no external speakers attached)  as line in for Turntable be a improvement on sound quality on my devices in the other rooms?

Bonjour, Depuis une semaine impossible de se connecté depuis spotify et depuis sonos à mon groupe d'enceinte. Relance des sonos, relance du routeur, réinstallation des deux appli sur tout mes périphériques Android, vidage de la cache.  Auriez vous des solutions ? Quelqu'un aurait il les mêmes problèmes que moi ?  Moderator Edit - Translation by Google:Hello,For a week now I have been unable to connect from Spotify and Sonos to my speaker group.Restarted Sonos, restarted the router, reinstalled both apps on all my Android devices, cleared the cache. Do you have any solutions? Does anyone have the same problems as me?

I contacted Sonos a couple of weeks ago and they said they had a work around for this issue.  This issue was not been resolved. I have had techicians out to deal with my Control4 and they could not figure it out why it is not working having done what Sonos told them to do.Any one else still having this issue?  Resolutions?  I have been told to remove Sonos from Control 4 but this would also eliminate Sportify.

When I ask Alexa to play music (I stream with Apple Music), it will only play one song.  For example, if I ask to play classic rock, one song will play but not continue.  If I ask it to play music by one artist, it will start and play one song, but nothing more.  Anyone know how to fix this?

Hi, I have purchased a Roam today which is supposed to support Google Assistant. It is the Roam, not the Roam 2, and even has the ok Google branding on the box. When I go into the Roam settings, under voice assistant, it only has 2 options, Sonos Voice Control and Alexa. The instructions say it should show me Google Assistant as well. Am I missing a step somewhere? Thanks

Trying to set up my play one, but it won’t recognize it. I have done everything. When I click on the reboot, it doesn’t provide a link. Any answers?

Hello,I am trying to get sound playing through my Beam gen1 connecting a karaoke reciever hdmi out plug.no sound is coming throught.Connecting my headphones to the jack output, sound is on… Reciever is getting sound either from my phone or my TV.Do you know if what I want to do is feasible ?any advice ?FYI in case this could Help the set up I have a Samsung Frame which is usually connected to the HDMI arc.

Hi all,I am already a Sonos supporter with over 15 speakers, my son has moved out so i have snaffled his room as my man cave! I ordered a bean and two era100 on Saturday to add to the new TV but was informed nothing would hapened until January 21st...so just wondering if this is a result of the deck chair shuffling over the last few day or another reason?Ian 

How can I connect my Connect:AMP with Sonos Outdoor Speakers to a Pioneer DDJ-800 controller?

When is Sonos going to add Stage+ to services?

I have powered speakers connected to my Pioneer DDJ-800. How can I connect a Sonos Sub 4 to the  Pioneer DDJ-800 controller?

I’ve been using Sonos/Alexa for years without issue but it is now broken. I cannot set Sonos speakers as the speakers for a group/room in the Alexa app. The error message is Device not compatibleThis device is not compatible with the current selected devices.This particular Sonos device is a Sonos Amp and was connected fine before. I get the same error for other Alexa/Sonos rooms. I have tried disabling/reenabling the Sonos skill in Alexa. Also added/removed Alexa integration from within Sonos. How to fix? Thanks.   

Hello,One of my rooms has an older TV that lacks EARC/ARC.  I’m going to be upgrading the TV sometime this year, but the soundbar I was using with it died.  I was going to buy an Arc Ultra with the new TV but now I’m considering getting an the Ultra early but I would have to use it with the HDMI to Optical adapter temporarily until I purchased a new TV.  I know the Arc Ultra will work over Optical, just be limited to Compressed 5.1.My question is in regards to the speakers.  If using Optical and only getting Compressed 5.1, will is still use all the speakers in the Ultra? For example, will the up-firing speakers just not produce any sound at all if the Ultra is receiving a 5.1 signal, or will they duplicate sound from one of the front channels?Thanks.

Have existing in ceiling speakers in two different rooms (2 speakers in each room).  The speaker wires terminate in a  media cabinet.  I bought a Sonos amp to drive the speakers and can now use the Sonos app to listen to music on these speakers.  I also have a turntable in the living room that I want to listen to on these speakers.  I bought a Sonos port and connected the turntable to it via rca jacks, line in.  I tried to Group the port and amp but I can’t get the turntable sound from any of the speakers.  Am I close to a solution?

Can someone tell me what are the possibilities when you integrate Sonos speakers in the Smartthings app. Is it more than volume? Can you choose music, playlists, Spotify?

No Voice Control working at Brazil anymore since app update. ALexa Skill not available at Brazilian Alexa Store anymore. Amazon has told me is a Sonos Issue. I can not use even Sonos Voice Control. Hours of chating and calling to Sonos.  

I have a Sonos one and a routine that plays music for 2 hours. At the end of 2 hours it just keeps playing. I have tried stop audio in  device settings but that does not work

how to connect sonus one SL to android phone

I have an Arc Ultra with 300 surrounds and a G2 Sub. I’ve done Trueplay twice, but the sound coming out of the Ultra is being overwhelmed by the surrounds. The best way to explain it is almost like the Ultra is trying to scream in its sleep but barely anything comes out. I don’t want to play with any of the EQs (though I see nothing specifically related to the soundbar there) because then it feels like I’d be offsetting the Trueplay. Why is this happening? I had an Arc in this setup before and never noticed this issue. It’s almost like the Ultra went for dialogue quality and messed up the mix.

I use a Sanos Era100 for my PC sound. When switching screen or even low sound results in the speaker switching off/standby mode type. Is there away to just have it on as normal all the time? Thanks,.

HelloI have sonos sub mini and sonos sub gen.2. I want to change this between my to tv rooms. Do they have the same power cable so I only can switch theese two units? And not take the cables down the wall.