No Voice Control working at Brazil anymore since app update. ALexa Skill not available at Brazilian Alexa Store anymore. Amazon has told me is a Sonos Issue. I can not use even Sonos Voice Control. Hours of chating and calling to Sonos.
Alexa should be available according to this link:
https://support.sonos.com/en-us/article/amazon-alexa-availability-on-sonos
Sonos status page here is saying all is well with the service too…
You are probably best to reproduce the issue(s) seen and immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.
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