Spaces & Setups

S1 Controller /iMac running macOS High Sierra 10.13.6Manage Library Options are all greyed out and Sonos system not finding my iTunes Library anymore.  

 HiI'm thinking of buying a Surround Set (Arc, Sub gen3, 2xOne SL) but what I can see on the forum are people with Samsung JS / JU Model TVs Audio Issue with the old PLAYBARIs there anyone here who can help and inform me if the Surround Set vill works with my Samsung JS8005 seriesIt will probably not work with Dolby Atmos but will it play out of all the speakers example in surround sound modethank you 

Hi! I have a playbar and two Sonos ones set up as surround speakers. I want to add a Sonos turntable but am confused what I will need to connect it. Any advice would be greatly appreciated.kind regards 

I have a 2020 LG CX series, and when I connect the Sonos Arc it does not appear to recognize it as dolby atmos compatible. When I select the TV internal speakers for the sound ouput the dolby vision/dolby atmos logo appears. When I switch to the hdmi e-arc input (sonos arc) it only displays dolby vision. I dont understand why it is not registering the dolby atmos with my sonos arc.  

I have a Beam with a Sub and 2x Ones.  It is fed by a 2017 TV with ARC but not eARC.  I sometimes feed in my laptop via a Creative Soundblaster card which outputs 5.1 via optical.  I know I would not get Atmos via these feeds if I swapped out the Beam for a Sonos Arc but was wondering what the Arc would output given these 5.1 inputs.  Would I get standard 5.1 (although I’m assuming the quality would improve given the bigger speaker) or would the Arc do something clever and enhance the sound further? 

Looking for some help. I have a turntable connected to a Yamaha amplifier. I’m trying to use a Sonos port to then connect this to the rest of my Sonos speakers. The Yamaha amp also has speakers connected to it (non-Sonos) that I’d also like the audio to play through at the same time. However when setting up in the same room as a Sonos arc there is a noticeable delay in the audio. I’ve decreased to the minimum audio delay but still noticeable. Can someone advise? There is no delay when all speakers are being used to stream audio bough Spotify, it only seems to be when using the turntable to play vinyl (which is the reason I bought the port in the first place!) ive attached an image of my amp. I currently have the ‘audio in’ from the port going into REC and the ‘audio out’ going into the PB. 

Fairly minor irritation but these loom large during lockdown (especially UK Tier 4).I use a Beam as my PC speaker so that when not watching movies on the PC I can have good sound quality for background music.  Most of the music I listen to is from my 600+ CDs ripped to .flac and served by Plex from a NAS.  Don’t know how many different artists there are but I usually select on artist rather than CD name and this is the root of my question.  On the Apple apps (have both iPhone and iPad) selecting by artist name is helped by an alphabet index link down the right hand side of the selection screen so getting to something like Van Morrison is quite painless.  This alpha link does not appear to exist on the PC app and scrolling through hundreds of artists is a pain.  I wonder: (i) is this a set up issue? or (ii) how do I make a request to Sonos to update the PC App?      

Hi, is there any possibility of how to test Dolby Atmos without TV? I have Samsung TV (2018) with Arc only and cannot play Dobly Atmos. However, I would really like to test the Dolby Atmos to hear the difference.Is there some service (Tidal perhaps) or some sound file or some other way of how to play some Dolby Atmos right from the Sonos S2 app (without TV)? Or must it be played from TV via HDM eARC? Thanks,Jakub

Hi, I’m having trouble connecting my beam to the projector output.Device: Sonos BeamProjector: XGIMI H2 So I have connect all the cable and settings, but still no sound coming out from the projector, is it because my cable are too long? or should I buy the optical converter instead? Please advise.I attached my set up for to understand better.Thank you.

I know the S2 app unlocks new Sonos features.  But does it make a difference in sound quality between S1 and S2 apps?

Wanted to know if you can use wireless headphones with a sonos port system? Bluetooth?

Hi everyone & thanks in advance for any help.l have an LG Oled & going to purchase a Beam.in the same room l have 2 Sonos Ones on either side of the TV & 2 in ceiling speakers powered by a ZP120 Connect Amp (yep it’s old but no reason to change :-).Can l configure this as a surround set up, if so how would you do it.Use all of the speakers or just the Beam & the ceiling & move the Ones elsewhere ?

Quick questions.If I airplay from my iPhone to multiple Sonos Speakers, does it only Airplay to one sonos device and then use the Sonos network to send it to the other sonos devices?Perhaps an additional question. If I have a group of Sonos speakers and the group is called say Family Room, do I have to airplay to each speaker in the Family Room Group? Or does the Family Room show up as one target and I just airplay to that? If the latter, I assume back to my original question, it will just airplay to 1 of the group members and use Sonos network to send it to the others, Right?I guess a third scenario is that I might have say 3 sonos speakers NOT grouped. In that case, if I Airplay to all 3, is it 3 seperate streams? Or just the 1 stream and use Sonos Network again somehow? I guess this is really question 1 just written more clearer. LOL.Just trying to understand what goes on under the hood. Prior to my Sonos setup, I was airplaying to multiple Airport Express targets and I’m pretty sur

Hi, is it normal for the Sonos (gen 3) sub to slightly pop after I mute my tele, or turn my tele off? It happens about 30 seconds after muting, a very faint pop. Has anyone had this with there sub? Thank you 

I just purchased two Sonos Moves with the intend of using them as rear speakers in a surround sound system alongside the Arc and Sub. I don’t have sufficient wired/outlet capabilities to support wired speakers in this fashion and thought the Move would be a great solution. Unfortunately this feature does seem to be available. Does anyone know whether this missing feature is a hardware or a software issue? From reading the forums, it seems like other people have been similarly troubled by this. Would like to gauge potential for Sonos to resolve this through a software upgrade or would it take hardware development. To the extent its a software problem, is there any timeline for when the feature may be allowed? For comparison, it looks like Sonos recently permitted two subs as feature in a Home Theater setup. To the extent this is a hardware concern or an upgrade like this may be a long way away (8 - 12mo+), I unfortunately feel like it makes the most sense for me to return these speakers

Hi everyone, i just installed a wonderful setup in my livingroom with 2 Sonos Fives and 1 Sub. Now i’d like to connect my TV with the System to have at least Stereo sound from plattforms like Disney+ or Netflix. I do know that one would need an Arc or Beam to get Dolby digital or Atmos but i just have no possibility to fit such a soundbar to the TV as it “disappears” or rather folds down into our couchtable and there is simply no room left. We don’t want our livingspace to be focused around a TV - that’s why we will not rethink this setup. Our TV is a 32” Samsung QE32Q50R - so quite new and has HDMI Arc as well as analog output. But only supports Bluetooth for external speakers. My idea was to stick a Sonos port underneath the table to transmit the signal to the Fives and sub but then there is the delay between image and sound. So - does anyone know how to get a stereo setup for tv without having to install a soundbar?Thank you for your help. 

I plan on wall mounting my Arc above a (non-functioning) old-time looking wood burning stove. I saw in the wall mount instructions that four inches are recommended on top of the Arc, below the bottom of the TV.   My question is, how much space is recommended BELOW the Arc?  How close to the top of the stove can I mount the unit without adversely affecting the sound quality? Thanks!

I recently changed from a WD MyBook to a Synology NAS.  I can access the Synology Music folder from my computers, phones, etc.  I cannot add the music library from Sonos.  I have the logon and password entered correctly.  I am getting a 900 error.  I have increased the IRPStackSize to 24 as instructed elsewhere in the Sonos Community.  I have added a user (“Sonos”) on my Synolgy DSM.  Still no success.  Any suggestions?

I’ve seen a lot of posts of situations where people experience LOW input volume on the ARC, but we have the exact opposite.  Current setup: Amazon Fire TV Cube (2nd generation) → Samsung Q9 65” (2018) → Sonos ARC (bonded w/ SUB and AMP) -- all HDMI, using HDMI/ARC from the TV to the ARC. Listening to content at normal listening volume requires keeping the Sonos volume slider for the room at 10%-15% max.  Anything beyond that is very loud.  Resulting impacts are larger increases in volume with each increment, and an almost unusable digital assistant (since there’s no way to set the digital assistant volume separately from the overall volume). We’re fortunate in that we don’t experience the audio cutout that others do, but do frequently experience a situation where the audio doesn’t sound through the ARC when the TV and Cube are powered on.  Power cycling the TV or flipping the audio mode back and forth on the TV corrects the issue.Neither the Fire TV Cube nor the TV has a way to adjust

I have successfully setup my Sonos Arc to my TV 65c815k Tv to Hdmi Arc port.Enabled CEC CONTROL and TOS link as prerequisites for connecting the sound bar. The in Apps on TV are Disney plus , Prime Tv, and Netflix tested sound and I only get detection for DD PLUS 5.1 for Dolby atmos movies. I have upgraded TV software and I have tested Sony UBP X 700 with two dvds to tv only and I do get Dolby atmos signal icon on screen. I connected Sonos and cannot get Audio detection to test via sound bar. Will revisit the DVD player settings. The ps4 works but still no Dolby Atmos. TCL have not responded to be frank their support is not very good.  I assume either I need to do something else or the HDMI ARC port cannot route uncompressed audio    

The Sonos app for iPhone etc. has this really great feature where I can play my music (from within the Sonos app) everywhere, ie. on all speakers.Does that functionality exist for the Arc? I recently got one and it works great with my TV and is great for watching movies etc., but if I want to watch some live concerts I don’t really care about true 5.1 surround sound, I’d rather have it play on all my speakers. Is that possible?

Hello there! I recently purchased a 5.1 system that has a Playbar, Sub and 2 Ones as rear surrounds. I like the system overall, especially for watching movies. When it comes to music, I prefer the full mode over ambient, but my rear speakers(the Ones) aren’t as powerful as I would like. I am considering using two Play 5’s as surrounds instead to improve the music listening experience as those two speakers are closest to me in a large open living room space. Has anyone else done something similar and noticed better results?

Is Sonos S1 compatible with Big Sur

Has Sonos removed the ability to control an aftermarket sub and speakers with the amp. I know they took this feature away from the Mac desktop app. Now it looks like they took it out of the mobile app.Looks like you can no longer set the crossover between external sub and passive aftermarket speakers. Nor can you adjust the aftermarket sub level.I adjusted this just yesterday. Then this morning noticed that the subwoofer was very overpowering. I went to the mobile app to turn down the sub level and noticed any subwoofer and speaker adjustments were gone.

I brought home an Arc yesterday and following set-up, have run into numerous issues (I’m a long-time Sonos user, have 5 other speakers, have never had issues).  It’s connected to a brand new Sony A8H, with I believe all settings properly configured (eARC < Auto, Pass-thru < Auto, etc.).  Some issues I’ve encountered so far: Wildly inconsistent when playing music, especially in tandem with other speakers.  Three quarters of the time the speaker doesn’t even appear in the app.. Get frequent errors, delays and pauses when trying to start music when in the rare situation, the Arc does appear within the app When appearing in the app and playing music (a rare situation), volume is finicky and delayed when trying to control thru the app (might take 5 seconds for the volume to adjust to desired level). Arc seems to work when using as a soundbar with my TV - but similar to the above issue, most of the time doesn’t appear in the app. When testing with Atmos (using built-in Netflix app) -