Spaces & Setups

It says Stereo in the Sonos app, even though it says 5.1 on the PS4. Why?

The controller installed on my PC is not recognizing any SONOS components! The handset controller and the controller on my android phone are working fine. I have checked the firewall and un-ticked the boxes as recommended. Ricky Hay

Hi, I already own 2*sonos one and one Play 5 gen 2 and want to setup the living room with great sound. The room is pretty open but with 2 walls. And different roof height. Will not use the setup for the TV just music. I was thinking that I might add one Play 5 and the Sub. What do you guys think about that setup, any other suggestions or if that setup is bad? Appreciate help 🙂

My Android Sonos app continuously doesn't connect to existing speakers. Seldomly, it actually does work. Most of the time it doesn't. My wife's iPhone Sonos app is working seamlessly and fine. So something is going on with Android????? We've had this speaker system for the past 6 months, but the past few days my connectivity (through my app) to my speakers has only worked about 10% of the time. Please advise. Bugs with Android all of a sudden???

If I have been using my Beam for non-TV listening, such as music streaming, then stop the music stream with Alexa before turning on my TV, it usually doesn’t starting playing the TV audio. I can’t see the option in App, and the Alexa command doesn’t always work. Why doesn’t the Beam auto-detect the TV has started sending audio (over hdmi)? Something a firmware tweak could fix? Or is there a setting I’m missing? This is causing a lot of confusion and frustration in my household right now, with my wife and daughter no demanding they stop having to use the Beam when I am not around to fix the problems!

So, I got the new iPad Pro a few weeks ago, and a few new Play:1 speakers shortly after. It tells me the iPad doesn't support Trueplay tuning, and gives me a link to check, but all that says is that the pro is supported. Any ETA for when I can tune my new speakers? It's kind of annoying not being able to.

I've just bought a new telly LG OLED 55 B7 to use with the Playbar that I bought last year but could never use as the old telly apparently wasn't compatible. Astonishingly the Playbar still doesn't work with this brand new telly!! I don't understand why it works perfectly with music from my mobile but there's no sound at all when I'm watching TV programmes. How do I fix this?

Hello. I'm thinking about having two PLAY:5 as stereo par with sub at my summer house. I don't have TV (yet) but when I add a TV I will probably have a Playbar so I can connect the sound to my system. The question is, can I have the two PLAY:5 as front speakers with the Playbar as a center speaker or will that not work? I mainly will use the system for music but I would like to have the possibility to watch TV with good sound quality. Regards, Johann

I have been a Sonos user, and have spent a LOT of money on their products since 2005. I have posted a few high priority, low difficulty suggestions over the years, and have watched *many, many* others do the same, and have not ever seen a SINGLE suggestion implemented. Can anyone name a single user-submitted suggestion that has been implemented by Sonos ?

I recently bought two ones and am really enjoying them but for me they lack bass a little. I listen to dub reggae and bass heavy electronic music the most (child of the nineties ex jaded raver ;)) I’m thinking about getting the sub. Now I know this is going to add some ooomph but how much? I’m aware of my neighbours and don’t want to annoy them all the time (just some) sooo how effective is the sub at low volume as well as high! Will I still notice the extra depth at low volumes?

I am planning on adding a turntable to my connect, if I connect via RCA (pre-amped obvs), then what bit rate and frequency will the connect DAC digitise at? If I use an external DAC what is the maximum bit rate and frequency that will played across my Sonos system if connected optically? I want to know in terms of whether its worth buying a better deck than using one of my SL1200's . . . Can't find any DAC specs anywhere

I currently live in a pretty small (540 sq ft) studio apartment and am going to make the leap into the Sonos world. I'm currently torn between getting a single Play 5, two Sonos Ones, or a Playbase. It seems like the consensus is that two Ones in stereo will sound better than a Play 5, especially since I can't crank the bass too much with the neighbors. However, I am curious how two Ones in stereo stack up to a Playbase? I am about 90/10 as far as music listening vs. tv watching but I like the idea that I'd be able to improve both experiences with a Playbase. The only thing is that I don't want to sacrifice my music listening experience if the Sonos Ones are THAT much better sounding than a Playbase for music. So what do you guys think for a single room apartment... 2 Ones or a Playbase (or a Play 5)? I'm sure I'll end up buying all of them and more at some point 🙂 but for the near term I just want to buy one thing. Also, the Alexa functionality doesn't really matter to

The sonos app is almost always the app that uses the most battery on my iPhone. I barely use it to put the music on sometimes, but even in the background it drains battery. Today it was 32% of my battery usage and I only used it one or twice.

I noticed two different series A100 and A200 ( I saw this on the package) for Sonos one. What is the difference? Thanks!

2 Issues here: - 1st issue is that our volume keeps increasing on its own. I can sit at the computer with the SONOS program open, and watch the bar jump up to max volume on its own. I try to slide it back down and watch it happen again. 4 days in a row now, so becoming an issue. Another thing to note is that I have no other controllers - I only use SONOS through my laptop. - 2nd issue: I used to be able to control the volume on all three of my speakers separately - I could click on the volume control button and it would drop down showing me the three speakers with their own volume control bar next to them. Now I can only edit the volume as a group. Is there anything I can do to alter the volume on each speaker on its own?

I have a Sony Bravia Android TV, a Sonos Playbase 5.1 System with Sub & 2 Play 1's connected via a Flexson HDMI Switch. The optical cable is connected to the Flexson and into the Playbase. I have a single HDMI cable connected to the Flexson HDMI out into HDMI 1 on my Sony TV. A BT Set Top Box is connected to HDMI input 1 on the Flexson and TV is set tp use Audio System in the settings, This gives 5.1 Dolby Digital from the Sonos fine. I have an Xbox one connected to the Flexson HDMI input 2, that also works fine through the Sonos, What does not work is Android Apps installed on the TV such as Netflix, Amazon Video etc... I have connected an HDMI Arc cable into the HDMI 4/Arc port on the TV and into the Flexson HDMI input 3, there is an ARC button so when I press that and choose HDMI switch 3, a message appears on the TV saying that an Audio System has been connected. If there is no sound then make sure you connect HDMI 4/Arc, there is no sound and the message will not disappear. If

The PLAYBAR has the autoplay mode that will remove it from the group when audio from the TV is detected. After you are done watching TV and want to return to listening to music through All Sonos devices, you "must" manually add the PLAYBAR back to the group for audio playback. Why couldn't this be automated? If the TV is not on, the Playbar should be automatically grouped back to the previous group, as it was before you started watching TV. Maybe, a "default" setting that it can return to automatically.

Hi everyone, first time poster I have the Playbar installed under my tv and decided to get a couple Sonos One's for the rears My condo rear wall is not straight and one speaker will sit about 20 inches closer than the other speaker When doing sound check, will the Sonos system know that they are not the same distance and make any necessary adjustments?

New Playbase owner here. Does anybody else find it odd that while there are TV Autoplay and Ungroup on Autoplay settings for the Playbase, there is no option to regroup to the last group the Playbase was a part of when the TV is turned off? Also, it would be nice if there were an Autoplay volume setting for TV Autoplay like there is for the Connect or line-in on the Play:5. Come to think of it, I would like a default volume setting on initial playback for all my Sonos players.

Can anyone help, I am using a Play:3 with the Sonos Mac Controller, the Next/ Previous buttons on my keyboard work fine, but the volume control does not register at all. I am about to wall mount the speaker and will be in trouble if I can not control the volume from my computer??

Now that major companies have their software available as universal app in the Windows Store of Windows 10, I was actually surprised that I didn’t found anything from Sonos there and that I had to install the Sonos Controller for Windows 10 via the classic download from the website. So,I would appreciate to have the Sonos Controller for Windows 10 available in the Windows Store as well, just like Apple iTunes.

What were your designers and approvers thinking when you updated the app, creating such an AWFUL user experience? I am seriously considering switching to a different brand. FIX IT!!!!

Is it possible to listen to my vinyl records through my wireless headphones with Sonos Play 5 and Pro-ject record player?

I have read the advice - under no circumstances install the PB on a ceiling.  The thing is we have the perfect place for it above the TV and am going to do it anyway What i want to know is, with the accelerometers determining the EQ by sensing the PBs orientation, will the system actually function adequately if hung from the ceiling 'upside down' using the wall mount bracket?

Hi all! I've got a Samsung KS8000 TV and a Chromecast device connected to the HDMI ARC port. When I say to the google assistant "Ok google, play videos of cats" the chromecast turns on the TV and everything works fine... Now, I want to upgrade the sound with a Beam... I know it has to be connected to the same HDMI ARC port that I currently have the chromecast in.... or so I've been led to believe? How should I connect the trio of devices so that I can still ask the G assistant to play videos on the tv so it turns the tv on and have audio coming out of the Beam? Thanks!