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Enthusiast II
Dec 28, 2018 12:27 PM UTC

Beam - problems switching back to TV audio

If I have been using my Beam for non-TV listening, such as music streaming, then stop the music stream with Alexa before turning on my TV, it usually doesn’t starting playing the TV audio. I can’t see the option in App, and the Alexa command doesn’t always work. Why doesn’t the Beam auto-detect the TV has started sending audio (over hdmi)? Something a firmware tweak could fix? Or is there a setting I’m missing?

This is causing a lot of confusion and frustration in my household right now, with my wife and daughter no demanding they stop having to use the Beam when I am not around to fix the problems!
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    5 replies

    Chris
    Lead Maestro
    Dec 28, 2018 12:39 PM UTC
    Maybe a trim off and on of tv

    Saying “alexa switch to tv” should always work

    In the app you go to browse and tv should be an option for thensound (when in room for beam)
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    jgatie
    Dec 28, 2018 5:24 PM UTC
    You can try turning Autoplay TV on in the Beam settings.
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    BadgercopAuthor
    Enthusiast II
    Dec 28, 2018 6:57 PM UTC
    You can try turning Autoplay TV on in the Beam settings.

    It’s on but default, and I just checked it is still on.
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    Lyricist I
    Jan 6, 2019 12:28 AM UTC
    I'm having the same trouble. I've been unplugging the plugging to reboot. Next time I'll try asking Alexa to connect to tv. Hope it works.
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    Lyricist I
    Jan 6, 2019 12:32 AM UTC
    I've had the beam for months and the problem just showed up in the last month. I believe i may have been auto updated out of a reliable system.
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