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Avid Contributor I
April 22, 2012

Has any posting here EVER produced anything ?

  • April 22, 2012
  • 105 replies
  • 72358 views
I have been a Sonos user, and have spent a LOT of money on their products since 2005.

I have posted a few high priority, low difficulty suggestions over the years, and have watched *many, many* others do the same, and have not ever seen a SINGLE suggestion implemented.

Can anyone name a single user-submitted suggestion that has been implemented by Sonos ?
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    105 replies

    jgatie
    April 22, 2012
    Dozens:

    User submitted suggestions that have come to fruition:

    Rhapsody client for ZP
    Song/artist display in queue
    "Are you sure you..." messages
    Search Mode in the Controller
    That 50K limit...
    iTunes Integration with Sonos
    "Replace Queue" Button/Menu option
    Selective queue clearing.
    Lower Cost Controller
    Podcasts...
    More information on Internet Radio screen
    Sonos approved wireless range extender (Bridge)
    ZP100 / ZP80 bundle
    Feature request: Play Now "OR" Add to Queue
    Clock - LED - Bedroom
    PETITION - "Rhapsody Search" - Please Sign
    PETITION - "Replace Queue" - Please Sign
    Ability to remove multiple tracks from the queue
    Support Last.FM
    Deeper Rhapsody integration, please?
    Rhapsody - Search current artist
    FEATURE SUGGESTION: Artwork for Internet Radio Stations
    Please “Play Next!!!”…
    Isn't it about time for a new Controller..
    New controller feature with Rhapsody?
    Radio Logos
    Ditching my Sonos Controllers for iPod Touch
    Request to Add Last FM capability
    Controller software for wifi enabled iPhone / iPod
    Countdown Timer for iPod Application?
    Timer and Alarm with iPod
    Address book of main URL Internet radios
    Can I see the TIME somewhere always?
    Smaller, lighter controller
    iphone - album and tracks view to show artist and album/track title
    Touch screen controller?
    S5
    S5 pairing
    Easy Zone Switching
    Individual Daily Alarms
    Color options for Sonos hardware (Black)
    Crossfade
    i button
    Android controller
    MOG support
    Alarm/Timer Support (Android)
    Spotify
    Airplay
    Auto line-in
    Smaller version of S5
    Slacker support
    Sirius Canada support
    Color options for Sonos hardware (Partially implemented)
    Android support for Amazon Kindle Fire
    Deezer support in AUS and NZ
    New Desktop Controller
    Better search in Desktop Controller
    Ctrl-click select in Desktop Controller
    Drag and drop in Desktop Controller
    Better Link/Unlink in Desktop Controller
    Mini-Player
    See Album Art Without Hovering
    Consistent Look/Feel With Handhelds
    Android connect to Sonosnet
    Transport bar (at the top of the app) has been brightened to make it easier to read (Desktop Controller)
    Mini Controller can now be resized (Desktop Controller)
    Better support for small-screen desktop and laptop computers (Desktop Controller)
    Queue pane size can now be expanded or collapsed (Desktop Controller)
    Folder-level music share support allows you to point Sonos to a specific music folder on your computer
    Sonos brand subwoofer
    Songza support
    Android user interface has been optimized for both 7” and 10” tablets, including full landscape mode support.
    Supports Retina display for the new iPad, iPhone 4 and iPhone 4S.
    Hardware button volume support is available for Apple devices running iOS 4.3 or higher.
    DAR.fm Support
    Amazon Cloud support
    Ask.sonos cutomer feedback site.
    Stream music content straight from your iOS device to your Sonos system
    7Digital Music Service now available on Sonos
    Pandora support in AU, NZ
    Sonos Favorites
    Pandora Radio Genre stations
    3rd Party App Integration
    Sonos Controller for Android Widget
    Sonos Controller for Android Notifications
    Sonos Controller for Android Omnipresent Search
    Sonos Controller for iPhone now optimized for iPhone 5
    More Alarm Sources - All Sonos Music Services are now available as selections for Sonos Alarms
    New Playbar
    Create playlists without using the queue—simply select Sonos Playlists and choose New Playlist
    Add tracks to a playlist from any available source by choosing a track and selecting Add to… Sonos Playlist
    Easily edit playlists by selecting a Sonos playlist and choosing Edit to delete or move tracks within the playlist
    Create and edit Spotify playlists using a Sonos controller
    Access and play music from Spotify playlist folders directly using a Sonos controller.
    When setting an alarm, now you can select a music service you’re subscribed to in addition to the music choices you already have
    The Android notification feature has been improved
    Demo video. Select Show Demo from the Sonos app when you’re away from your Sonos system
    Stream music content straight from your Android device to your Sonos system.

    The list continues at ask.Sonos:

    https://ask.sonos.com/sonos?topics[status]=complete&topics[type]=idea
    Buegie
    April 23, 2012
    Dozens:

    Requests in Sound Ideas that have come to fruition:

    ..............


    This really needs to be made into a "Sticky" and updated as additional features are incorporated.

    I've spent too much time searching for this list in the past months.

    Thanks, jgatie.

    Best of Luck

    Edit:
    BTW - The OP did request a "single user-submitted suggestion". Seems your post may be ignored as you failed to address the question correctly.

    Second Edit:
    Thanks, Mods for the "Sticky" Designation - Hope this helps.
    Avid Contributor I
    June 25, 2012
    I agree with the first post... I've been a user from the start. There may be many user requests satisfied... but most are the easy and obvious ones. But there is ALSO no denying that a lot of the original requests for enhancements from the original customers who helped make Sonos what it is today, have largely gone ignored. I havent seen a single update in a long long time that has been useful for me (yes.. I know thats selfish but... ) I am someone who uses the controllers and Sonos systems to listen to my music stored locally on a NAS and to radio. Enhancements that have been asked for since day 1, and referenced on every survey you issue me. Simple things like.... DISPLAY THE YEAR of a track when playing. Have an option to choose what Metadata to display. The INFO button gives NO INFO of any relevance.

    All enhancements in recent years have been for Music Services. I know these are critical to your future...essential to the new customers.... I dont want you to ignore that, but lets get some balance. Please...

    And what gives with the latest batch of relaeases. My Windows crashed 1st time in 2 years trying to install the desktop. My Sonos systems now hang regularly mid playlist. HAve done for about 6 weeks or so... Play for an hour or so then stop... just stop... NEVER has this happeed before. Tonight the Contrller (the orginal) just hung. Had to reset it. Then I got 'wireless buffer speed' issues Never seen these in years of SONSO and nothing has changed on my system that I can find.

    And then I notice that many folders of music are being completely ignored. 1000's of tracks missing from the Sonos but still where they have always been on the NAS. Refresh Music Index fixes nothgin.. Something is not right guys.... what is going on ?
    jgatie
    June 26, 2012
    Funny you should say the enhancements listed are the easy ones, because most claim the ones that are outstanding are simple to implement. The truth is somewhere in between. The fact is, Sonos does listen, the suggestion process does work, and the OP was 100% wrong in saying it was of no use posting here. Also, since the API for music services, Sonos seems to be concentrating more and more on the UI, as seen by the new Desktop Controller and the coming Android iOS updates. Adding music services seems more of an afterthought now, showing up without the need for an update,

    As to your wishes/needs, take heart in the fact many things like crossfade and folder level sharing were seemingly ignored, then showed up in an update one day.
    ratty
    June 26, 2012
    And what gives with the latest batch of relaeases. My Windows crashed 1st time in 2 years trying to install the desktop.
    The new style desktop controller requires .NET4/WPF, and the installer would have gone off to fetch these if they weren't already installed. There have been reports of the odd glitch -- not to mention excessive delay -- whilst this secondary operation takes place.

    My Sonos systems now hang regularly mid playlist. HAve done for about 6 weeks or so... Play for an hour or so then stop... just stop... NEVER has this happeed before. Tonight the Contrller (the orginal) just hung. Had to reset it. Then I got 'wireless buffer speed' issues Never seen these in years of SONSO and nothing has changed on my system that I can find.

    And then I notice that many folders of music are being completely ignored. 1000's of tracks missing from the Sonos but still where they have always been on the NAS. Refresh Music Index fixes nothgin.. Something is not right guys.... what is going on ?

    As you're an experienced user I assume you've seen and resolved many of the common problems, but I have to say this does sound rather like a classic case of duplicated IP addresses. Have you been through the standard network restart procedure? If so, and problems remain, do work with Sonos Support to see what's going on.
    BCM
    June 27, 2012
    I kind of have to agree with Q up there... Most of the last several updates are useless to me, and the only feature I need is the 65K barrier addressed. That is a must have feature, and of the several people I've recommended Sonos too that purchased it, there are several more that won't because of this limit.

    Suggestions have been made on how to workaround it to Sonos, and several stated they would purchase an extra piece of Sonos gear to accommodate, others have tried writing workarounds, but yet there is still nothing from Sonos... not one word. Everyone steps up to the plate here... except Sonos.
    Majik
    June 29, 2012
    Maybe the title of this thread should be changed to:

    "Has any posting here EVER produced anything which is important to me"

    Clearly the answer to the original question as stated is a resounding yes. Lots of things have.

    What people are complaining about here is that their specific personal requests have not been addressed, which is an entirely different thing altogether.

    Oh, and by the way, statements about the requests that have been implemented being "easy and obvious" are utterly dumb. That's basically a way of ignoring the evidence to try to make a broken argument work.

    Cheers,

    Keith
    SimonO
    Avid Contributor I
    June 29, 2012
    Maybe the title of this thread should be changed to:

    "Has any posting here EVER produced anything which is important to me"

    Clearly the answer to the original question as stated is a resounding yes. Lots of things have.

    What people are complaining about here is that their specific personal requests have not been addressed, which is an entirely different thing altogether.

    Oh, and by the way, statements about the requests that have been implemented being "easy and obvious" are utterly dumb. That's basically a way of ignoring the evidence to try to make a broken argument work.

    Cheers,

    Keith

    You're not wrong Keith, but..

    SONOS used to add a few new features with every release. This hasn't been the case for a LONG time now.
    Majik
    June 29, 2012
    You're not wrong Keith, but..

    SONOS used to add a few new features with every release. This hasn't been the case for a LONG time now.


    They've certainly added new features. Support for new hardware is a feature whether you decide to buy that hardware or not.

    And as for user-requested features, ones I can think of that have been in recent releases include:

    * Improved Desktop Controller
    * Unified search (from DTC)
    * Indexing below the share level
    * Subwoofer
    * Improved Android support

    Cheers,

    Keith
    jgatie
    June 29, 2012
    They've certainly added new features. Support for new hardware is a feature whether you decide to buy that hardware or not.

    And as for user-requested features, ones I can think of that have been in recent releases include:

    * Improved Desktop Controller
    * Unified search (from DTC)
    * Indexing below the share level
    * Subwoofer
    * Improved Android support

    Cheers,

    Keith


    Actually, every item listed on the last release came from user requests in the Desktop Controller discussion threads, except for Android connection to Sonosnet, which was requested elsewhere. I consider the Android one to be most telling, because they certainly did not have to do it, but someone mentioned it in here as a possible help for their system, and there it was on the release.