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Avid Contributor I
April 22, 2012

Has any posting here EVER produced anything ?

  • April 22, 2012
  • 105 replies
  • 72358 views
I have been a Sonos user, and have spent a LOT of money on their products since 2005.

I have posted a few high priority, low difficulty suggestions over the years, and have watched *many, many* others do the same, and have not ever seen a SINGLE suggestion implemented.

Can anyone name a single user-submitted suggestion that has been implemented by Sonos ?
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    105 replies

    Lyricist I
    June 29, 2012
    My sonos system keeps telling me that it is denied sharing . i have checked every option i know and it is allowed. what am i doing wrong. i have a bridge setup and i used to be able to listen to my itunes library but it has stopped working?
    SimonO
    Avid Contributor I
    June 29, 2012
    They've certainly added new features. Support for new hardware is a feature whether you decide to buy that hardware or not.;)

    The emphasis HAS changed..

    I understand why they're concentating on hardware/music services/third-party controllers and I've bought into and use all of the above.

    New software features are a lower priority and have been for a while.

    I just accept it and wait patiently..
    jgatie
    June 29, 2012
    ;)

    The emphasis HAS changed..

    I understand why they're concentating on hardware/music services/third-party controllers and I've bought into and use all of the above.

    New software features are a lower priority and have been for a while.
    I just accept it and wait patiently..


    Whaaaat!?? The last two updates before the SUB were exclusively dedicated to new software and new functionality. Specifically the new Desktop Controller, which was requested for a while here, and is by any measure a massive undertaking. As to Sonos concentrating on Music Services; as I said above, since the Music Partners program, Sonos has off-loaded most (all?) of the internal development of Music Services. They aren't even part of a formal release anymore, Music Service providers simply tap into Sonos and they appear on the menu. So saying Sonos is concentrated on Music Services is a stretch, being they have specifically streamlined the process so that Sonos doesn't have to invest much development time in order to add new services.
    June 29, 2012
    I consider the Android one to be most telling, because they certainly did not have to do it, but someone mentioned it in here as a possible help for their system, and there it was on the release.


    Right, most telling, but it tells me quite a different story:
    They just had to do it because they are dumping their controller.

    Else we needed ordinary WIFI to control our Sonos kit.
    Trending Lyricist I
    June 30, 2012
    The only thing i can really think i want bad is the ability to just hit play on a song in an album and have it play to the end of the album or possibly just keep playing through all albums after that in order. I hate the way everything has to be a playlist...audiogalaxy does this as well, they both have this wrong in my opinion (way too cumbersome). This has kept people i know from buying, almost kept me out and i still complain about this since the day i joined Sonos.
    jgatie
    June 30, 2012
    Right, most telling, but it tells me quite a different story:
    They just had to do it because they are dumping their controller.

    Else we needed ordinary WIFI to control our Sonos kit.


    But as far as marketing goes, they have been emphasizing the Phone Controllers over the CR200 for years now. Also, the iOS does not allow connections to Sonosnet, so the WiFi requiement exists for Apple users (the alternative being trying to get Appleheads to buy an Android "controller" dedicated to Sonos. Mass suicides would entail, lol!). IMHO, if they were worried about people not having WiFi (a fairly ubiquitous entity in most homes nowadays) they wouldn't have developed any Phone apps.
    Contributor I
    July 2, 2012
    The only thing i can really think i want bad is the ability to just hit play on a song in an album and have it play to the end of the album or possibly just keep playing through all albums after that in order. I hate the way everything has to be a playlist...audiogalaxy does this as well, they both have this wrong in my opinion (way too cumbersome). This has kept people i know from buying, almost kept me out and i still complain about this since the day i joined Sonos.


    Argh, really? I'm not a Sonos user yet, but was about to buy a Connect to play Spotify and my iTunes library through my stereo, controlled by my iPhone. I listen almost exclusively to entire albums. What's the UX like for that?
    ratty
    July 2, 2012
    I listen almost exclusively to entire albums. What's the UX like for that?
    No problem. Simply load one or more albums into the queue and Sonos will play them.

    Unlike some media players (but in common with others) Sonos uses a queue which you explicitly load music into. Think of it as a temporary playlist where you can add/remove tracks, reorder them and save a snapshot if you wish. In addition to local music the queue can contain a mix of items from online services, radio shows, etc.
    Avid Contributor I
    July 11, 2012
    A few replies... since I posted a while back.

    Ratty...
    yes. checked network. Solution was to remove the link to the NAS (on the Sonos Controller) and re link and rebuild the library from scratch. That brought all the missing music back. But I shouldnt have to do that just cos a new release arrives.

    Duplicate IP addresses. Not seen that yet. But windows has also changed something, somewhere... ie. how it reconnects mapped network drives at boot. It no longer works on my W7, Vista or XP, yet had been working for many years in this house. The forums are full of posts on that topic. This may be linked to the IP allocation you mention.. not sure.

    .Net4 I didnt know about and hadnt tracked that as cause. But good to know ...thx. Twas possible that caused the crash. Seems stable now.

    Keith
    Yes,I'm moaning about features that I want. Of course I am. But to be fair, I suggest that anyone who has posted a new feature request has done it selfishly. Why else would you post it ? 🙂


    As for the 'emphasis has changed and be patient'. I agree.. the emphasis has changed, and as my post stated that I get that. I understand their need and reasons.

    But , that shouldnt mean we just sit and wait. Been waiting since 2005. Software features should still have a place and I've seen precious few in recent years.

    Come on Sonos.

    Put the YEAR into the INfo of a track.
    Allow us to put Genre into Info displayed. or select what metadata is displayed ?
    jgatie
    July 11, 2012

    But , that shouldnt mean we just sit and wait. Been waiting since 2005. Software features should still have a place and I've seen precious few in recent years.



    Again . . . whaaaat? The last two updates before the sub (and the upcoming Retina/Android Tablet release) have been software only. Specifically, 3.7 launched a brand new, created from scratch Desktop Controller that (by the count in this thread) addressed 7 very specific requests direct from the Sound Ideas forum. The following release addressed 5 very specific requests for changes to 3.7, plus added two more requests - Android connection to Sonosnet and non-root level sharing (which was requested almost from day one). Exactly how can you say we have to "sit and wait" or "be patient" when two out of the last three releases have been chock full of software changes? Are you really taking the position that software changes are not taking place in the face of irrefutable evidence that they are?

    Look, I understand Sonos is not fixing or adding functionality that you hold dear. You are allowed that view, and I encourage you to state that fact. But please know it dilutes your argument when you state they are ignoring all software changes (except for the "precious few" you have seen since 2005 :rolleyes:) or are concentrating on nothing but hardware and music services, when the evidence is quite to the contrary.