Spaces & Setups

Do the one sl speakers need to be placed behind where people are seating?  My room is limited I can place one speaker parallel about 2 feet from the speaker that is right next the couch.  The other speaker i would place 6 foot away and 4 foot in front of the couch.  Would this still work well in an Arc/sub/one sl surround confg?

I’m having some very annoying issues using my Samsung One Remote from a Samsung Frame 2020 TV with the Arc. It worked perfectly basically out of the box for the first 3 months and now all of a sudden the Samsung remote won’t change the volume for the Arc. When pressing the volume up or down it will still display the (HDMI-eArc) notification on the TV but no + or - signs and doesn’t adjust the volume. I’ve seen threads suggesting to go to the universal remote settings and add a new home theater device as Panasonic, that’s been hit or miss for me and when it does work it’s only been for about 24 hours then I’d have to set it up again. I’m just looking to get the remote working how it worked out of the box on day 1. The Arc is connected via HDMI to the eArc input on the Samsung Frame. Hopefully someone has some ideas. Thanks.

Do anyone know the lithium Jonbattery size in a Sonos Move. Traveling from Sweden by air. Is  it allowed to have the speaker in the hand luggage?

I have a new Samsung NEO 8k tv and connected a new Arc to it using the HDMI/Arc port. The audio works but is several milliseconds behind the video. I’ve noticed that I can use the Sonos software to delay the audio which, as expected, makes matters worse. The tv also seems to have a digital audio delay - a slider bar that defaults to 100. There is nothing available in the tv documentation saying what the 100 is or whether sliding it left or right increases the delay. I have tried moving the slider to both extremes and honestly saw no noticeable difference.  I have seen numerous articles about different audio formats that can be processed faster, but let’s face it, we pay a premium for the arc to get Dolby Atmos sound.  I also read an article suggesting different HDMI cables can make a difference  I will give that a try but not sure I am buying that one.Has anyone experienced this and can suggest a fix?  Thanks!

My setup is an Apple TV 4K 2021 version with an optima UHD50 4K projector, 2 homepods in stereo setup with Dolby atmos and wirelessly connecting to a sonos beam and sub via airplay 2.    On the previous gen Apple TV 4K I was able to use my stereo homepods as the default speakers and then select the sonos beam and sub through the Audio menu of the streaming content.  However the newest version creates issues whereby when I use the homepods as the default speakers it doesn’t allow me to add the sonos beam and sub like before.    I called sonos and they said it isn’t an issue on their end because when I select just the sonos beam and sub for the sound and remove the homepods the sound works.  I also contacted Apple support but they indicated that there might be a new kind of spatial sound update that may conflict with the sonos beam.     I have tried to connect the Apple TV to a hdmi splitter and use optical cable directly to the sonos beam but these splitters reduce the quality of the vi

Why can’t I go backwards using Flow  in Deezer in the Sonos Environment (App). If the function is available on Deezer why is not availble in the Sonos app? Can we get this fixed?

Hello,Does anyone know if the Sonos Beam uses the auto lip sync protocol over ARC. If i understand correctly, the protocol is only mandatory in HDMI 2.1/eARC, but companies can choose to support it over ARC if they want. I’m keen to know because I have some minor lip sync issues with my 2017 Apple TV 4K, LG B9 and Sonos Beam surround setup. If the Beam does use auto lip sync then im probably experiencing these problems because the Apple TV doesn't support the feature (apparently all devices in the chain need to support the feature for it to work). As such, I may upgrade to the new 2021 Apple TV 4K since that has HDMI 2.1 and im hoping there’ll finally be an unbroken chain that fully supports the HDMI automatic lip sync feature. Many thanks.

We have had the poor experience (many times) of grouping a room only to blast our ears out. Our Living Room has Bar/Sub/One/One and we connect it through our entertainment center.  There are various volume controls at play and sometimes the Sonos Volume in the Living Room is left fairly high. The next morning… we are playing music through a One in a different room and we decide to group the Living Room… with volume still high, music is Very loud and possibly damaging to a person sitting in there.   Questions:  Are there any settings that would reset volume to something like 10% on any newly grouped room?  Or even any settings that would allow volume limits based on Input?  Our entertainment center is generally quiet, our turntable (via Sonos Port) is really quiet, Music is REALLY LOUD. I have a sizable investment in Sonos speakers but I am finding it difficult to manage all the various volume levels across my 7 rooms.  It seems unreasonable that a user would need to visit every room an

Hi I have a sonos beam, sub, and 2 sonos 1 surround speakers in my cinema room.  I am just having my back garden renovated and what to set up a outdoor speaker in my pergola area. What is the best option and can I connect it to my indoor system.  Regards Ian 

This started lately.The music drops out. It’ll be gone for 5-10 seconds. When it comes back the song is 5-10 seconds further along, so the song isn’t stopping or anything. It’s only happening on my One, not my Play:1. In fact if I have them both playing at the same time the song will continue playing on the Play:1 It only happens with Spotify. Tried with Youtube music etc.I’ve also asked Google Assistant questions when the drop happens to try to see if it was a connection issue and it had no problem connecting. 

Does Sonos Beam work with Samsung 7 Series UN65TU700DF?

Please help, I’m going crazy with this. I have multiple Ports and a Move (no soundbar), and I can’t get the Sub 3 to connect to anything. I’ve reset the Sub countless times, but it can’t get assigned to anything. So it just sits there like a paperweight laughing at me. Any help would be great, thank you!!

Hi Guys and Gals.  Since last night I have lost my surround sound capability. Was working perfectly fine. Came through about 2am and notice one of them pulsing white light.  Looked on the app this morning and found this on the app. So with this I deleted them off the system and had to reset to factory settings to see them again of the system. Connected them up again, worked fine individually. But as soon as you connect them to surroundsound and error occurs halfway through the set up and knocks out the two speakers. Thus having to reset them to factory settings again I’ll start the whole process again. 

Looking at Amp for existing outdoor speakers as well as one for hooking up to existing high end floor speakers. Want to optimize the output without overkill. Does anyone have a recommendation for either of these?

Hi,  I am seriously considering purchasing a pair of IKEA Symfonisk lamps, but just have a quick question regarding controlling the volume.  If I pair them up, I’m aware that using the app I can adjust the volume and it will adjust them both together. That’s great and what I would want. What happens if I use the volume buttons on the lamp itself though. Would it adjust the lamp on the other side of the bed as well?(again, if paired)This is what I’m hoping will be the case, but wanted to clarify before going and getting them.  Thank you! 

Hello.I have two Sonos Fives.When I connect a turntable to Sonos Five and listen to a record, there is no sound from one of the speakers. I unpaired and reconfigured, but it didn't improve. Is there any way to improve it?

I am enjoying listening to Amazon Unlimited Music on my Sonos Move speaker on the patio.  Since I can just say “Alexa, play oldies on my Sonos Move,” I am insulated from the details of the connection, but I am curious.  I assume this connection takes place over my home WiFi network, but I wonder if it is possible, after my Amazon music session has been shut down, if my friend can then pair his phone (which has no Alexa app and no Sonos app) with the Sonos Move speaker.  Thanks for helping me understand the details.  Ken Traynham

With the Sonos Arc, can I use a Play One and a Sonos One as the rear surround speakers?Do I need a Sub or does the Arc provide the Sub qualities?

There’s no location in my space for a sub woofer but wondering if surround speakers like SL’s are worth it or a waste of time.  Thoughts? 

I have purchased a Sonos Beam and very happy with it but unfortunately my TV will not connect as it does not have HDMI Arc or optical out. So I am upgrading my TV but Most TVs now seem to have HDMI EArc and not just HDMI Arc will my new Sonos Beam work with HDMI EArc?Are there any TV brands that have issues that I should avoid.Thank You

hi I want to add a sub gen3 to my existing system (playbar+2 Sonos one gen2) can the subge3 work with my system to become surround system 5.1?

So I love our Sonos-system but i have kids that sometimes have trouble starting up music in their rooms and if not being at home we can’t really help at the moment. Been checking out different apps but not really found a good one and when asking the Sonos support the only way to do it is to remote control a unit on the network. That is possible but would really have been a lot nicer to just be able to do it through a app or something.So guess I would like suggestions but would also like to lift the subject for a update in the Sonos app which is what i would like the most. 

Hi AllI was hoping someone can help. I’m a complete novice to this. I am considering buying a Sonos arc and have a Samsung TV with an (HDMI in 4 (ARC) port on the back of it. Am I right in saying that if I buy the Sonos arc and plug it in to this port I will be able to gain Dolby Atmos sound ?thanks to anyone who can help !

My windows 10 S2 app, keeps asking to update. I updated is it already 6 times.I reset the app and I downloaded the app from Sonos and reinstalled it.Problem persist. Please advice

I would like to buy a Roam but this only works with Sonos 2 and I have a Bridge and Play 5 that only work with Sonos 1 (I also have 2 x Play 3 and 1 x Play 1 which should work with Sonos 2).Currently I have the Sonos 1 app running on my Win 10 PC and Android phone.Router is BT Smart Hub (1).My plan is to move the Play 5 to my workshop and leave it and the Bridge working with Sonos 1.Then install Sonos 2 app on Win 10 PC and Android phone, then add the existing 2 x Play 3 and 1 x Play 1 plus a new Play 1 (to replace the Play 5) and new Roam to Sonos 2.This means I will have a hybrid setup with both Sonos 1 (via Bridge) and Sonos 2 running on the same networkMy questions are;Is this setup feasible, will Sonos 1 (via Bridge) and 2 run on the same network?Can I link the new Sonos 2 to the same music folders on my Win 10 PC as currently linked to the existing Sonos 1I understand that the two systems will be completely separate so how can I duplicate my Favourites and Playlists from the exis