Spaces & Setups

I just purchased a Sonos 5 After already owning a play 5 (2nd gen) and am finding that i cannot stereo pair the two? If this is the case that is ridiculous and ill be returning the Sonos 5  such great speakers with such stupid limitations….

Atmos aside...Does the Arc sound better than the playbar for Dolby Digital 5.1 content?

So my power just stopped working on my bridge, called tech support, after troubleshooting she told me the until is now broken but could sell me a new unit. I don’t touch or move my sonos unit, how could it “break”?? Need an alternative to the system. If I were interested in buying something that just “breaks” after a while, I’d buy another iPhone. Warranty, not worranty, jeeze

Main Question:We are looking at moving to getting a sonos ecosystem for our bedroom/bath/balcony but have concerns about grouping.We are looking for a flexible setup. We will be spending time on our balcony but am not sure we want to dedicate a built in installation into the balcony.We have a 55" samsung TV with an HDMI ARC input and I use an amazon firecube as my media device for the bedroom.Here is the setup i'm considering:Bedroom - Samsung TV outputting via HDMI ARC to Sonos BeamBathroom - Sonos OneBalcony - Sonos Move (may use basic bluetooth speaker if I need to cut costs)Use Cases: Listen to spotify music through all 3 speakers at the same time Listen to spotify in bathroom through the One while watching TV through the Beam Listen to Audio from the TV streaming device (TV will be on) and send it to the Sonos Move Listen to Audio from the TV Streaming device (TV will be on) and send to all 3 devices Room Size:Main Room Dimensions: 15' x 16'Attached Bathroom: 12' x 14'Balcon

Anyone know which streaming box is best with a sonos Beam. One that can decode everything down to Dolby Digital 5.1 as my TV can only pass through signals. I have a fire stick that can do it, but is getting old and l would  like something better like a apple tv box or  nvidia shield. Anyone got good suggestions?

Hi,   I am having terrible problems with my Arc, I really am concerned it’s faulty. My set up is arc, sub and two ones through Apple TV.    Anything in Atmos sounds great but everything else is terrible! When playing something in 5.1 and the app reporting 5.1 hardly any sound comes from the surrounds or bass even with music and effects. I have had to turn it up to 15 to get anything from them and even then it’s flat. If I compare it directly to the beam and 2 ones I have on another room with the same content the surround audio is much louder and immersive?!! Is anyone else experiencing this issue?   i find it just flat and lifeless for anything but Atmos content? i also found that when watching something in Atmos yesterday the speech kept popping too?

Dear Sonos, I m looking for getting an ambient sound with some solid mellow (ambient) bass in the open plan room of my house which is 12.5 m * 4.5 m. The feeling and sound of ambient is as if the sound is not coming from a particular speaker but rather from the room as a whole. Another example is as if you are in a summer open air club which is not crowded and so many speakers working at the same time playing some lo-fi music. I will not be listening only to lo-fi but all kinds of musicIn the open plan room, a kitchen, dining table, and living room in this particular order are included.I am considering purchasing 4 play one’s and mounting them on top of the walls in the four corners.How does this purchase sound and will it provide the sound i m looking for?ThanksGeorge 

Hi,I have a horrible feeling this has been asked a million times before, apologies if it has, I did search but without a clear answer.  See attached image to describe the problem more easily than words. The short text version is this:Two video/audio HDMI sources - (Nintendo and AppleTV)Connecting to Sonos AMP for audioConnecting to UST Projector for image.The projector only has HDMI input (x2) and no HDMI Arc output. The only other output on the projector is a 3.5mm headphone jack.  Optoma GT5500.As you can see from the image, I’m looking for a magic box in the middle and I’ve no idea what I should be looking for.Hope you can help,Jon  

I am aware of the single assistant mic at the top of the Arc that lights up if and when in use.Assuming these are behind the speaker grill on the front baffle but precisely where are these four mics? Are they used for anything outside of the Trueplay set up? Are they ever listening (in any capacity) during normal use or in sleep? Is the mic at the top used during Trueplay or can that mic be covered up? (for the non SL/assistant users) I hope for clarification, reviews and Sonos documentation doesn’t give specifics. Thanks!

I have tried to return my Sonos bridge which I upgraded but carrier brought it back

does anyone run this combination using 4 of the in ceiling speakers?  If so any issues with it? 

SONOS setup: Beam + 2 Play1s + boost connected to a 2018 Philips 55PUS6703 TV. That is one running the 'proprietary' Philips software, not Android TV. Both TV and Sonos are updated to the latest software. The Beam is connected to the ARC HDMI and works perfectly. However, the beam is not found when switching the TV on - need to select audio out - and when looking at the TV settings it doesn't 'see' the TV. The way to fix this is to unplug all the other HDMI devices, turn the TV off for a minute or so, turn it back on and the TV will be recognised and is - according to the app - now connected. That doesn't last. When switching between input devices (i.e. from Apple TV to digital decoder) or when turning the TV off and back on, the connection is lost and you will need to manually select audio out again. Sometimes you will find that the TV has magically selected the headphones as the output channel (no headphones attached) and sometimes it will still show HDMI sound system, but

If so can you post a picture or send a link?

Please allow Pocketcasts users to play podcasts at variable speed via Sonos.

When my arc is left muted for several minutes, the volume will not come back on using my remote (Harmony). I have to press the mute button on the arc itself to return the volume. However, if it’s muted for just for a couple minutes or less, the remote mutes on/off just fine. Any thoughts?

If you only have 2 rooms, you can’t put them into a group. If you can’t put them into a group you can’t set an alarm to play from both of them at once.The minimum of 3 rooms makes sense in all other contexts as it adds no benefit when ad-hoc grouping of them is only one tap away from Now Playing, and you can tell a voice assistant to play on all speakers. However in the alarm context it means you can’t do something that should be possible.The limitation on room grouping is obviously an arbitrary setting, simply remove the restriction please so we can play an alarm in our two rooms.

I have a home theatre set up of beam 2 play ones and a sub. How do I remove the beam and replace it with the arc

Hi Everyone, Just brought a Sonos Arc and pretty disappointed that I cant get it to play a doorbell alert from my Ring Door View Cam like all of the other Echos / Shows I have in the house as it doesn't appear in the list of announcement devices. I’ve had a look through the forums but can’t find any news on whether this is being implemented at any point. It seems strange that I now have to keep an Echo in my living room to get the doorbell alerts there.  I have noticed that the arc can be enabled in the Alexa app for announcements and calling / messaging which seems to be working fine in my testing so seems like its just 3rd party devices that can’t announce? Has anyone had any luck getting this working or can point me in the right direction to put in a feature request for this? Thanks in advanceJoe

Hi. I have a playbase and 2x Sonos Ones (surrounds) connected to my TV and I am very happy. I am keen on exploring vinyl and I am looking at a Lenco L-85 which is quite cheap at £115 which also contains a pre amp. What I am wondering is can I use my Sonos Ones as a stereo pair using a Sonos connect without disconnecting from my tv setup. 

I have playbar, thinking of adding sub gen3 is it worth it?

This is more like a feature request :)It would be nice to have a device like the Sonos Port but with HDMI input. A Sonos Amp without amplifier or a Port with HDMI input :) Example.Use 2 Sonos speakers (stereo) with tv     

hello, I’m able to connect my Sonos Arc to my Samsung TV UE49MU6405 via the HDMI Arc port and the cable supplied by Sonos with no issues. Then for no apparent reason the Sonos Arc loses the sound signal via the HDMI port and the tv reverts to the tv sound.  I can then no longer connect to the TV via the a Sonos S2 app   I then need to reset the Sonos Arc and unplug the TV to be able to reinstall the sound bar and get the sound again via the HDMI Arc port. The sound will work for a while then will the same issue comes back.    This is getting very frustrating, any help would be very much appreciated. 

At this price range it was suprising to see no Chromecast support. As an Android user who purchased both the SONO Move and Bose Portable Home Speaker and compared them to decide which one I liked the most. Seeing Chromecast support not the move would have made my choice a no brainer. 

The Sonos EQ setting are very nested with in the application it feels. They require multiple button presses to access which is annoying to say the least. The Bose application has a simple floating bubble located with in the application that has your connected device in it. When pressed you have instant access to EQ and other features for that device. Something similar in the Sonos App would be nice to see. 

This has only started happening recently, so I suspect it is due to a software update on the TV.But when the TV is switched back on after being put into standby, the audio settings revert to internal speakers instead of remembering the previously selected HDMI ARC output.I haven’t changed any settings in the Sonos App. and when I toggle the TV back to HDMI ARC sound output, my Sonos Arc springs into life and I can control the Sonos volume through the TV remote.Just interested if anyone else is having the same problem and if you found a solution. Cheers