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I have a Sonos playbar and Sonos 5 speakers. I only hear the playbar and not the speakers. I have the volume all the way for the speakers. What do I need to do to hear the speakers? 

I changed the name of the PC hosting my Sonos controller and music collection.When I try to play a track I get the message:"Sonos unable to play <track-name> cannot connect to <serer-name> because the server cannot be found" How do I fix this without reverting to the name change?

I always hoping the volume level can show with numbers on the slide bar and I could find that it's now available on IOS Sonos App... and can also access to EQ settings very easily. But why this is not available for Android Sonos App? I believe it won't be that difficult? Please help to do this asap, thanks!

Hello all!I just bought myself my first Sonos Ikea Speaker.When playing Spotify it starts to make strange cracking sounds but the music continues playing.i was able to catch in on video maybe you can see/hear for yourself.  Thanks in advance 

The IOS 15.3.1 update has made Sonos S2 app not work well.  It is tough and locks.  Does anyone have this problem? How to fix it?

Hello, Hope you are all doing good. I have 2 Move and a Roam devices. They work well, i have no problem with them and are configured in the app of my android device as well as the app of my iPad.The sound bar I bought years ago for my TV started not to work properly anymore and there was a sale at the shop so i decided to buy the Beam (gen2) .I started the app, it detected the Beam, everything configured, sound is coming out and ...suddenly… no more Move not even Roam. they just completely disappeared from the app and are not coming back to it unless i unplug the beam from the power outlet and wait for several minutes. I deleted and reinstalled the app, thinking it’s coming from there. I also restarted my router ...nothing works.Did this happen to anyone else ? and does someone know how to solve it ?Thanks a lot for your help 

I saw a related post on this topic but it seemed to be a phone specific issue (i.e. Google Pixel).  I’m using iOS devices and am experiencing strange behavior.  I connected my Amazon Firestick to the Move via Bluetooth and it works great.  But the Move shows up in the Sonos App as Offline.  So I can’t do anything via the app - see battery %, change the volume, connect with other speakers, etc.  It’s appears to be a “dumb” BT speaker that I have to operate manually using the device buttons on the Move to change volume.   Out of curiosity, I connected my Roam to the Firestick via bluetooth and had a completely different experience.  It does not show as Offline in the Sonos app but rather a completely functional Sonos speaker.  I can see the battery level, control the volume, group the Roam with other speakers in my network, etc. - which is awesome.  See below for full functionally pics in the Sonos App when connected via Bluetooth.  It seems very strange that Roam has this full functiona

Hi,I want to have this below setup Sonos ARC as a center speakersonos amp connected to Right and Left speaker Sonos SubSonos Symphony photo frames as left and right surround speaker The only possible solution suggested as of now is have Sonos Arc connected with Sonos sub and Sonos Symphony photo frames as left and right surround speaker as a home theater setup and when the TV start , I can group Sonos AMP with left and right speakers.  but what I am looking is to have all these connected through wired connection like Sonos Arc and AMP connected through wire as a whole system and not wirelessly two different group.  I have tried HDMI extractor device but did not work. No sound coming out of either ARC or AMP so that’s option is no go.  Any advise/ suggestions will be appreciated.  Thanks , 

I have a playbar and a sonus sub gen 2. Been working like a dream for years. The other day I noticed that the sub seems to be making a slight buzzing noise.  I have unplugged it and plugged it in from the mains and the disconnected the power lead. Any help or advice guys please? 

I have a TCL 65R635 (Roku) television and am trying to figure out why, when setting audio to passthrough, it only sees two formats available to passthrough to the Sonos Arc: Dolby Atmos and DTS Digital Surround. The problem is that I am trying to get my PlayStation 5 to output audio in either Linear PCM 5.1 or even at least Dolby Digital Plus, but because the tv only sees those two as the formats the Arc accepts via passthrough, it reduces Linear PCM to stereo channels or Dolby bitstream to just Dolby Digital, not plus or TrueHD.I am struggling to understand where the problem is here. My interpretation is that my tv is becoming a gatekeeper to what audio formats can be passed through to the Arc, communicating that to the PS5, and the tv sees the Arc only accepting two audio formats via eARC.Can anyone help me understand how the Arc can communicate via eARC that it can accept Dolby Digital Plus, Dolby TrueHD, and Linear PCM 5.1 so the corresponding devices will output appropriately?

I’m unable to add new speakers to my existing system because a Bridge still shows up as in the system even though I’ve gone through the removal/reset process on the Bridge.  After resetting the Bridge (repeatedly), as well as rebooting the router, the Bridge still shows up in the system.  The system has a Port, still works and even updates.  But, when I go to add a new speaker to the system, the app says I need to update the system, which always fails because it still shows a Bridge that’s incompatible with S2.  Any suggestions how to remove/forget the Bridge short of having to forget and reinstall my entire system (some 15 products)?  Thanks in advance.

My main room TV audio is connected through eARC with Sonos (Arc, Sub, Plays) and other rooms in my place have HomePods.  If I am trying to play music throughout the house if I am in-between the room where the Sonos Speakers are and the HomePods are there is a distinct delay in what is being played even though they are all being airpplayed through the same device.  This just may be another case of HomePods and Sonos just don’t match well together, but any help would be great- thank you!

I’m using Sonos S1 with a Sonos ZP100, a Sonos 3, and a couple of Sonos 1s. My music library is stored on a mac mini, called Desktop. I’m using an Eero gateway router and also have an Eero beacon. My setup can work, except frequently (perhaps daily) I get the message:Unable to play ‘song name’-cannot connect to //Desktop/Music because the server cannot be foundI try all sorts of things to resolve the problem, fiddling with settings in Sonos and on my Mac, rebooting Sonos components or the Mac, but the only thing that resolves the issue is restarting my Eero gateway. So I can’t figure out if the issue lies in the desktop, the Sonos components, or the Eero. Restarting the router daily is obviously very disruptive.

I have a single Sonos Five in some builtin shelves in my living room right now, and it sounds great. I would like to get a Sonos Beam gen 2 for the TV in the living room also. I DON’T want to use the Five for the TV. We already have another TV in a game room with ARC, Sub, and One SL surrounds.However, I would like to use the Beam and the single Five for music. I listen to music in my living room way more than watch TV in that space.How does adding the Beam to my living room TV add to music experience? Would I need 2 separate “rooms” on the app for the Beam and Five since I'm not going to use the Five when I watch TV?The other more expensive option was to go all out and get 4 Sonance in ceiling speakers with an amp and Beam. Then find another spot for the Five. Not really going to happen at this point.

I have a pretty elaborate dj setup that I use a lot in my office and my wife is often doing art in her studio. She sometimes wants to listen to what I am playing but they are on opposite sides of the house. Do I just need to get a Sonos Amp or Port to play my dj set through the Sonos system?I am not concerned about delay or anything like that since I won't be using any Sonos speakers near me.Thanks to anyone that takes the time to answer.

I have a Play 1, Play 5 (Gen 1) and Playbar with a Gen 1 Bridge and over the last 18 months with the introduction of S2 software had increasing trouble connecting everything together but right now I can’t connect anything at all? I’ve tried all the usual….. unplug everything, re install everything, turn router off and on etc but none of the devices can be found in either of the Sonos apps or directly from Spotify. any suggestions?

Hello,Every time i start sonos to listen to the radio for example, i get a barage of adverts. I don’t recall asking sonos to do this, but i’d like it to stop.Anyone know how to turn this off?D

Hi,I wonder if my wished setup is viable. it should look like this: Denon AVR-X4100W receiver with 2 B&W front speakers + SONOS ARC (as a central front speaker) and 2 IKEA Symfonisk as back surround speakers + SONOS subwoofer 3 genI own all of these elements today. What I am trying to do is to use all the best elements I have of 2 currently separate setups. It might feel strange, but it’s part of a “re-use with low cost” approach..I guess you could say that I have a basic starting point with a receiver and 2 “normal non-wifi speakers” and would like to add 4 SONOS components: ARC, subwoofer and 2 Symfonisks. but to secure they will actually work as a 5.1 system Any help would be deeply appreciated 

am having an “echo” sound coming from my Sonos One speakers that are in surround sound mode with my sound bar. I have them grouped and they have been this way for a long time, Can someone help me, please?!?!

There are several Sonos products supporting digital cable input (via Tos or HDMI). The following article lists Sonos speakers capable for playback of 48/24. Playbase is not listed :( https://blog.sonos.com/en-us/hi-res-audio-guideAnyway, sorry for my question: I want to feed digital stereo 48/24 to Sonos, e.g. via HQPlayer, and group those with 48/24 capable Sonos speakers. Will this work out? Or is the digital input not capable of 48/24 AND sharing it to the other speakers? I assume the Tos Input from Playbase is not capable of doing so? Did someone try it already? Thank you 

Hello. I have a Sony A80J tv paired with a playbar plus two in ceiling rear speakers powered by a Sonos amp connect. I cannot get 5.1 audio from the native HBO Max app despite the content showing that 5.1 audio is available. I receive 5.1 without a problem with other native apps (Netflix, Apple TV+). I contacted Sony and they said there are no known compatibility issues and that I should be getting 5.1, particularly if I’m getting it on the other apps. We went through a series of troubleshooting efforts to no avail — even tried a factory reset.  Has anyone else experienced a similar issue, if so, any known remedies? My only remaining option is to swap the optical audio cable though I suspect this won’t work since I haven’t had a problem getting 5.1 from the other apps, though it’s about the only thing I haven’t tried. Any other suggestions? (Aside from getting an Arc) 

Hi all, I’ve been super into the sonos ecosystem and I’ve been getting my dad into the space. He just bought the sonos arc and I have a few questions about integrating it into his older 5.1 Sony system.  old systemsony Av receiver2 mounted (passive) rear surrounds connected to receiverMounted left right and center (passive) speakers that the arc should be able to replacean active Sony subwooferhowever looking through this forum it seems like our optimal setup of keeping the existing rear surrounds and subwoofer is not very feasible. Do we need to buy an amp to make this setup work? Is there something else that people recommend because I’m sure others have been in this situation. We are really interested in Dolby atmos and haven’t really experienced it before. Would we lose out on atmos keeping aspects of the old surround system? Would the subwoofer be able to connect to the arc or do we need to buy a sonos one? Should we just try to replace the rear surrounds with play 1s? Thanks for a

I am wanting to setup my surround sound with two Amps, one for front and one for rear. I also have a third party sub that I was hoping to use with the Amps. My questions are:Is this possible? Right now I have it setup, but the sub is not working. If so, does the sub have to be connected to the Amp driving the front channel speakers? Right now, my sub is wired where the rear amp is, not where the front is located.

I currently have the Sonos Arc hooked up to my TV and I would like to add two additional Sonos One SL to have surround sound system. I do also have Sonos Amp present in the house for outdoor speakers, but that’s not related to the TV room set up I am trying to accomplish. When clicking on the Arc within the Sonos app and pressing surround sound, the only option that comes up is to pair it to the Amp.  How do I just connect the two Sonos One SL which I current have paired to gather to the Arc to play the TV? I have also created a group but that only works for music and still more manual that I thought it should be. I play music, it first plays on the two that are paired and then I press the group I created and all three speakers play together.  

All was working fine for a month with my older Panasonic TV, with an HDMI ARC connection. Then it stopped working. I have plugged and unplugged the HDMI cable, the power, etc, and done all the connection exercises in the Sonos app. It’s not easy to see when the app/software was updated, so I could believe this was a Sonos update, but I don’t know.Target has a pretty good return policy, so I’ll try once or twice more, but then just return it.