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I have a converted wall box turned into a juke box with an Arduino it has a USB-C audio out..What is the best way to connect to my Sonos system..I have a Old ZP90 but then would have to revert the system to Sonos 1 versionIs it possible to use USB-C to ethernet and link it that way any advice is appreciated 

Hi I’ve a Keff 400b Sub. it’s a expensive sub.  Part of my old system. I’ve moved over to Sonos. ( not sure if I’ve made the right move 🙈)I’m using 2 x play5.  As stereo. 1 x Sonos sound bar 1 x play1 but I would like to use my existing Keff SuBive purchased a Sinos connect ( eBay. Second hand ) but it’s saying This product is only compatible with the SonosS1 Controller. It isn't compatible with your Sonos S2 app.so my question   Can I connect my sub as a sub within my Sonos system. thx for any help you can give me. Phil 

I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network.. 

I have just bought a Beam Generation 2 and Sub Mini and already have a One and One SL in my bedroom that I plan to use as surround speakers with the Beam and the Sub Mini. How do I relocate the One and One SL within the system to remove them from main bedroom to home theater? Thanks!

Cannot get trueplay to set up my two play 1 and beam after moving. Very annoying. The app starts and the test tones are heard but it cannot fintune. Tried a friends phone as well as reboot iPhone. IOS version is 17.6.1 and Sonos app version 80.12.03.I have a hearing devices and therfor a surround system helps me hearing. But now I hear the music very (very) loud but the voices…way to soft. I switched on the speech amplifier but not enough. The sound is terrible and I cannot watch TV. Sound is totally unbalanced. And I cannot adjust a thing. please help, much appreciated!

I have reset my sonos move2 to factory settings (green light is flashing) and it still appears in my system

I have connected my Sonos Beam gen2 to my phone. All good. How can another member of the family control the device streaming and adjusting equalizer from his own phone?

I just purchased a new ERA100. I cannot get it to connect to my Sonos boost on my excisting system. In the network matrix I can see it as  WM1 - which means it is not connected to booster right? All other units are connected to WM0 as supposed.  how do I get the new unit to connect to the boost? 

Is it possible to use a wireless HDMI connection to have the sound from the TV go to the SONOS AMP via ARC?  If so, how do I make the connection and what wireless HDMI setup do I need?Thanks.

Is Sonos era 100 an outdoor speaker, can charge it and go out with no cable  

I recently just go the Sonos sub gen 2 and while setting it up, it required a compatible Sonos speaker which Sonos ray was part of the speakers but I’m having issues connecting both speakers to work together 

I have 2 Play:1s. I don’t use them often, but have been reliable for many years. Tried to use them this past week and they have both disappeared from the app. And my system also can not be found. No changes to wifi, network, or router. Tried to reconnect. No luck. Factory reset one of them and the app goes through the set up process and adds the speaker to the system with a final warning that the speaker has been added but may not be visible. If it’s not, unplug it and add it via system settings. This proven unsuccessful now three times. 

I have bought a lot of Sonos products. I am disapointed with the current situation related to the play one speakers and their wifi issues. The fact that sonos tech support is encouraging people to manually adjust their router settings is troubling given the security risks that can arise. 

Hi everyone!I already have a Home Theatre setup at my home: Sonos Beam (gen 1) + 2 surround speakers (Symfonisk).I’m planning a huge renovation in my living room and thinking about getting a projector or an LG tv with Zero Connect Box (it’s very cool, you should google what it is). Which means that the display will be too far from my eARC output.Therefore I have a question: can I use Sonos AMP to put it next to my media box connect it with eARC and then transmit 5.1 wirelessly to the home Theatre Setup? How would I do that?A general question: maybe there is a wireless HDMI transmitter that supports eARC?

Hello everyoneIs it possible to switch between work configurations?For example - to work in a surround configuration with 3 speakers (gen bem 2 + 2 era 100) **and at the push of a button** play stereo on 2 speakers (the same 2 speakers from the previous configuration, 2era100)

So my Sonos arc ultra was working fine with arc before and using pass through properly (Dolby in my ps5), then the other day it just wasn’t working at all and someone suggested resetting my Samsung tv which worked. I noticed though now it’s just labeled as a receiver  when connected with my tv and well it’s not doing anything other than pclm, unless I change it to dts on my tv settings 

Frustrated with Sonos for the 1st time.  I have owned Sonos since the ZP100 were 1st introduced. You can say awhile. My standard response to folks asking about Sonos is that it simply just works. Well I can’t say that now. Disappointed.  lately my Sonos has quit working on my iPad.  It still works on my iPhone. It has worked on my iPad for at least 10 years. No recent changes to network or anything. Now it simply doesn’t work.  I’ve done all the basics, reset, turn off, reset router mesh system, etc.   can anyone explain how to fix this?  I’ve read the threads on this subject already and tried them. Anyone at Sonos have a fix. I was your best non-Sonos employee salesman and now have a pause on my thoughts.  steve

I recently upgraded from Arc + sub 3 to Arc ultra + Sub 4 in 2 rooms. One of the rooms has Era 300 as surrounds and another has Sonos One SL as surrounds.When I play music using Sonos App, the sound does not play on the center channel. Seems to be playing on left, right and height channels on the arc. At points during the play, the surrounds (Era300, One SL shoot up in volume). I changed from playing using Sonos App to AirPlay and it does not play atmos content at all. Tried with with and without true play.Read about similar issues. Spent an hour with tech support and got the advise to install mesh internet at my home as a fix! Really?Did anyone having similar issues find a solution? Spent thousands of dollars on Sonos and expected better technical support! Thanks for any tips

We moved into a house where the owners left behind their Sonos speakers. We also have a prior system in our prior house. We can see and use the speakers in the house, but I can’t manage the system since it is still managed by the previous owners. I also tried adding one of the Sonos Fives from our previous house into this system (or just into a new system) and that didn’t seem to work either.  So here is what I want to do.Create a brand new system under my account that includes the Sonos speakers than came with the house, as well as our existing speakers. Is Factory resetting all the speakers the only way to do this (assuming I can’t contact the prior owners to transfer the system)? If I could contact the prior owners (they moved out of town) should I ask them to transfer ownership or “forget” their system.  Thanks 

Hii am using since some year the playbar and I am still pretty happy with it. I was considering to extend it to home cinema and wanted to buy a set of era 100. after researching it seems they are not compatible to my playbar. What other options do I have? any ideas are welcome.thx in advancebest regards Norbert  

Good evening,I am having a strange issue where I have 16 SONOS Port that do not get a an address from the DHCP Server. The issue occurs if I connect the devices to the ISP modem and also if I connect them to a SonicWall TZ670. However the DHCP assignment process works fine if I connect the Sonos devices to an old TZ300.On the packet capture from the firewall I can see how the DHCP process which is supposed to be Discover-Offer-Request-ACK is being repeated Dicover-Offer and the Sonos devices are ignoring the DHCP Offer and start over. Also many other devices work fine with DHCP on this network. We have done more than 100 installations with Sonos and Sonicwall and this is the first time that we have this issue. All devices are connected with a cable to a Cisco switch which has the recommended STP settings.The DHCP offer is being sent to the broadcast address 255.255.255.255 / ff:ff:ff:ff:ff:ff. I am mentioning this because there are DHCP servers that are sending unicast Responses and AF

Hi,I am looking for a possibility to hear de tv sound in the kitchen(Ikea) I have a LG tv with a denon conventional 7.1 system. And am willing to buy something new from Sonos.But I don't want greats delaysHave anybody some experience?   

I changed by router password and it looks like I have to go through every existing Sonos item and re-connect it.   Is that right?Thanks 

Hi All, I own two Era 100’s configured/linked together as a stereo-pair in my living room. I want to buy a 3rd Era 100 for the Kitchen and use synchronous multi-room streaming so I can walk between my Living room and Kitchen with the music perfect in sync. Would this work?