Trueplay on/off toggle on Android.

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Hi,

After the catastrophic crash of the S2 app, I waited a long (long) moment before recalibrating my system (arc+sub+era300) with a friend's Iphone

But I am realising that the trueplay On/Off toggle does not exist anymore on my android App (80.14.06).

This is a strong regression for me (and a new disapointment).

Does anyone knows if Sonos planned to get it back in Android App ?

Regards

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Corry PAnswer

Sonos Staff

Hi @FredMac

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with the option to enable or disable the TruePlay Tuning done by an iOS device on your Android device.

We are aware of the situation and are investigating. I have no estimate for when a fix might be put in place, but I will update this thread when I hear of it having been done.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @FredMac

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with the option to enable or disable the TruePlay Tuning done by an iOS device on your Android device.

We are aware of the situation and are investigating. I have no estimate for when a fix might be put in place, but I will update this thread when I hear of it having been done.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

N

Neil ward

Lyricist I

I find it unacceptable that I can no longer toggle true play on and off through android. I have access to my daughter's IPad when she is home from uni and I get the microphone situation with tuning but I should still be able to toggle on android.

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