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I can't seem to access my full Apple Music Library via the Sonos App. Only a feew albums here or there are available, some are greyed out whilst others are fine?  How can I fix this so I can play my full Apple Music Library

Having moved home and with new broadband provider, I am now trying to set up my Sonos system again with new router details.  My three Sonos products are all recognised having been connected by LAN lead.  I can see all speakers under “About Your System”. However when I click to change any of the settings I get asked to “Sign in as the system owner” but I already am signed in.  I have tried signing out and back in again but whenever I want to enter any of the settings I enter an endless loop of being requested to “Sign in as the system owner”.  Sorry, I know this is a common thread but I have not read how to get the app to recognise me (Sonos app 80.19.21, my iphone is iPhone SE iOS 18.3.2 Thanks

So, at the weekend I noticed that our Lounge (Arc, Sub & 2x Play 3) was missing from the App. As was the Port in our garden cabin.The rest of the house (Conservatory with a Sub & 2xOneSL, the Patio with 2xPlay1’s, a stand alone Play1 and the Kitchen with 2xOneSL & Mini-sub) were all working well. Note; one Play3 is hardwired, all other components work by WiFi. Port in Cabin is connected by Cat5 or 6 cable to a TP-Link router. Always worked fine.Back-story: Previously with Virgin Media - rubbish connection, drop outs etc. Tried with & without Boost, hardwired one Play3 etc to no avail. Switched to Sky Max Hub in September 24. Sky extender pod added to system in February 25 to help WiFi around house & get rid of black spots , all working great. Second extender pod added early March. We are now mid-March.I tried Factory Reset, re-adding the components, Rebooting each of the products and rebooting my Router, but none of it seems to work.The closest I get is that some pr

I have several Sonos products.Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.Sonos support is non existent as they do it even answer my calls.Any help anyone???

I have had no end of problems since the new app was launched - mainly speakers dropping in and out, disappearing etc. last week I spent 2 hours on the phone to Sonos tech support, the upshot of which, they wanted me to re-configurE my router and sent an email with detailed and quite technical instructions. They told me to ring my ISO provider and they would be able to walk me through what needed to be done. I calleD my ISP provider and after another hour or so on the phone with them, the upshot was they would not help make the changes Sonos were requesting because they provide the router set for optimal performance and any changes would over-ride that and could cause malfunction. Personally, it seems ridiculous to me that Sonos are requiring their customers to modify their so that there system can work on them - my router is a very common one here in Australia and prior to the new app, there were zero issues with Sonos performance. Feels like a way of Sonos shifting blame for their cat

If I connect a CD player (AUX) with Sonos Connect Amp Gen 2, can I add a Sonos Sub Gen 2 to this setup? I am thinking that the Sub is wireless and the speaker/CD player connected to the Amp are wired. Will there be any delay? Or is it better with a third party wired sub?

Hi all. Hoping for feedback for something on my mind. I am no audiophile and only just started to listen to music late in life. I mainly listen to jazz, instrumentals and easy going songs. My Sonos gear is in my open plan living area.Been using a pair of Sonos Play 5 Gen 1 and a Sub Gen 2 on S1 app for better part of a year. Very happy. Sub made a world of difference.Then curiosity got the better of me and I bought a Sonos Connect Amp Gen 2 and a pair of mint Polk TSi100 bookshelf speakers and on S2 app. No active sub at the moment although I am passively looking for one.What I really want to know is could I get better quality of music listening from the 1st setup or 2nd setup provided I match correct speakers/sub.Any feedback will be appreciated.

I am unable to get Dolby Atmos playing via by Beam 2 and LG OLED B4.  I have tried with “The tomorrow war” and other movies suggested to ensure Atmos is available but I just have “Dolby Digital Plus 5.1” on my Sonos app. beam 2 HDMI is connected to eARC. “Sound out” = HMDI(ARC) device “DTV audio setting” = Dolby digital plus (I have also tried auto)”digital sound output” = pass through”eARC support” is toggled to on ”select HDMI input audio” is greyed outIf anyone has any suggestions please do share! Moderator edit: Changed Beam to Beam 2 for clarity

Move, quit working, and is blinking an orange light. I tried to reboot by holding in the power button and nothing happens. Help

Sorry, if the suggestion already was made, but the forum search imo isn’t quite good and I didn’t get such results. So I‘m asking myself if it will be possible to add the new 3 step speech  enhancement for Arc Ultra also to other home theater devices like Beam2, Ray and Arc. That would be a great feature as long as there isn’t the option to adjust center level in tv mode like it’s supported for the rear channels. Would be nice if a mod pushes the idea forward. Or are there known limitations for the other devices that prevent them from getting the same option like Arc Ultra?

so it seems the usual issues with the app and setting up. My system - Beam Gen1, Sub Gen 1, 2 x Play:1 (plus Move and Symfonisk in other rooms) some background - recent lengthy power cut and restart caused home network issues and Sonos issues which i managed to resolve. (I ended up factory resetting all the Sonos units apparently not -recommended ) Purchase 2 x Era 100 to upgrade and move Play:1s to another room. Fresh out of the box I removed my Play:1 as a surround pair in the app then unplugged and kept them de-powered. Attempt to add Era 100s - seemed to start off ok then when adding as a surround pair only one is recognised. Tried adding to another room etc.no joy ended up following the instructions in ‘Help’ to reset the beam, initially depowered for 10s then the full setup with chime/press the rear button etc.  then the Sub dropped off the network. Couldn’t rejoin it. Started writing this topic and as I’ve just looked the Sub has turned up and looks ok and both the Era’s appear

My system was working perfectly until recent update 80.19.21 (iOS) released 4/15/25 is dropping connectivity to 2xEra 100s and 1xMove 2. I’ve rebooted WiFi router, rebooted speakers and even factory reset them and still not solved connectivity issues. All other speakers on the system are connecting as expected (e.g. 2xArc, 2xEra 300, 5xSub, 4xFive, 2xBeam, 1xSub mini, 2xOne, 1xPort, 1xConnect Gen2). Anyone else having similar issues after the recent update?

Hi, I’m looking for some help. We have built a garden office and would like to extend our existing wifi down to it. It is approximately 40m from the house and so plan to run a Ethernet cable from the existing router, which is a BT Halo 3. We have fibre to the house so a strong link to the Internet. We have tried the BT wifi discs in the past but as documented elsewhere on this forum, they did not work well with our Sonos system. Ideally, we would like the WiFi extension to cover the garden area as well. I am not very tech savvie, and have got rather lost understanding what the best way to do this might be - mesh, bridge etc. I would be very grateful if somebody could offer a little bit of advice about how to do this without costing a huge amount of money and in a way that an IT numpty could follow! We currently have a mix of Sonos devices - 10 speakers in total, 2 of which are very close to the garden and so could pick up the new WiFi signal. Many thanks for your time and patience.

I’m really loving my new immersive set with Arc Ultra, but I am struggling with one thing: when I have my Era 300 surrounds set to ambient mode (which I prefer over full), I feel that there is way too much bass coming from behind me. I love the idea of the surrounds adding ambience to stereo music, but I’m not sure why lower bass notes are included in this ambience. It gives me a weird echo effect of bass lines and kick drums being behind me, when I wish they just came from the sub which can fill the room on its own. I know I can turn down the surrounds, but then that throws off Atmos mixes.I’m curious if anyone else has the same issue, and if it’s something people have been able to get used to. Thank you!!!

Hello I have a connect:amp s2. I have had it previously  connect to my system and it worked fine. I recently change out some components and removed all of the S2 amps. I want to now add one back in and it will not go past the press the button on your connect:amp page. The button press is never recognized. I have read of a couple of instances of this happening but did not see any resolution to this issue, anyone run into this?

Hello,I have an active XM subscription, and it works perfectly on my phone, through Bluetooth, and in my car. However, I’ve been unable to get it to work on my Sonos system.I’ve reauthorized my account multiple times, and everything is up to date. I even contacted Sonos support, and they suggested that my internet speed might be the issue. However, I have 1 gig internet, so that shouldn’t be the problem.It’s becoming frustrating that I can’t get XM to work on Sonos.Can you please help me troubleshoot this issue?Thank you,

Hello, I am about to purchase a pair of Era 100 for my room in an shared apartment.I was wondering if I have previously stereo-paired 2 Era 100 via wifi ‘A’. Can I still stereo play them from my phone using bluetooth or line-in mode but whilst connecting to another wifi ‘B’?Are the speakers playing in true stereo mode?

My Sonos Roam s l has an Orange light. 

Hope you can help? I’ve moved house so have all new WiFi and codes etc. I’ve tried to connect to my play 1 on the new system. Trouble is I’m not able to update the app with the relevant information. Below are the only pages I have on my app. Ive downloaded the app and logged in again. There are no settings buttons??? To change the WiFi to the new password - so now I’m stuck!! Why is my app so limited?  

Hello, I’m writing to report a serious issue in the latest version of your iOS app. As shown in the attached screenshot, the app is displaying internal string identifiers (e.g. WIZARD_STR_SETUP_HOME_VOICE_SERVICES_TITLE) instead of proper translated text. This appears to be a localisation bug – either the translations are missing, or there is a failure in loading the correct language resources. 

How to merge parts to have it to have speaker on the same part?Thank you

I am working on setting up a 4.1 system in our living room. (Using a Samsung Frame so wife didn’t want to use a Soundbar)We have 2 LCRs in wall with an amp (phantom center) and 2 in ceilings for surrounds with a separate amp.Debating on whether to use a 3rd party subwoofer or a Sonos Sub 4 subwoofer with the setup.Any pros/cons to each?Thanks!

I thought the new app has sort of stabilized, but then this last week it's back to tricks and stupidity -- speakers disappearing from system, lots of mysterious playback errors where it just keeps saying "Couldn't play content" and "Something went wrong." Now it's doing a thing where it will play in one room through the touch controls but in the app the room is listed as "No content.".I've updated, rebooted, etc. Anyone have any suggestions? Or is this all filed under "WTF is wrong with the new app"?

I found a pair of Polk TSi100 bookshelf speakers and wonder if these will match my Sonos Connect Amp Gen 2?Specs for TSi100 are: 20 watts to 100 watts per channel, 8 ohms, 53 Hz to 25,000 HzSpecs for the amp are: 2 x 55W 8 ohms, 22 Hz - 20,000 HzAt a glance I thought these speakers is a close match but I do not have experience in these stuff.Also these speakers have been rated well.Can anyone help please? 

Hi all, I have a gen 5 that I bought from new, I’ve had to reset it and I now have a green flashing light but I can’t seem to find it on my Sonos app… tried resetting a couple of times but i cant find it on the app in my iPhone….any idea what I’m doing wrong?